Harrods Reviews

Always worth a laugh at over priced tat. Interesting how close the staff watch you. I wouldn't shop there even if I could afford it

This one store is a day out in itself. More money than sense to pay for some of this stuff, but fun to browse all the same.

One of the most expensive shopping mall in London but it's very amazing. Everything there is all luxury. For example; Gucci, Louie Vitton and more.

Lovely vibrant place for big brands shopping!
Also for small gifts can be bought for affordable prices; such as pens, hand bags, mugs etc

Very expensive products can be found here, including cosmetics. Clean luxury mall for one with high shopping budget. Staff can be friendly if you're looking for items there. Be ready to spend a bomb if you are shopping over there.

If you want to be wowed then take a visit here but be sure you bring your wallet because it's not cheap!!

Always the very best. A highlight of London. Excellent atmosphere. It is true, that you'll find whatever in the world you need here.

Incredible selection of high end retailers. Anywhere from dresses (casual, wedding etc.)men's wear to watches, jewelry, toys, and tea! Worth the visit as a tourist and although expensive, the gift shop has lots of options for souvenirs for loved ones. Would also highly recommend having tea or trying the champagne room for a quick drink (again, prepare your wallet!).

Lovely old shop, beautiful building and inside. However, Do not buy anything, as they put a massive price markup on things

Prefect customer service. These guys know their products. Antonio what you dont know about Tom Ford,s perfume a masterclass thank you. Milan you had a smile to die for.. As did all the staff we meet, a credit to Harrods..

World leading store can't be bothered to open until 11am !!, when most of London opens at 10am, if not before. We didn't hang around waiting, went and spent our money elsewhere.

Very cool place. Highly recommend! Food is tasty and reasonably priced. Menu offers many interesting dishes with some unique details. Thai craft IPA was also really good. Better to book in advance.

It was a zoo. Very crowded. Completely avoidable in Summer No windows to the outside combined with the crowd makes this place claustrophobic.

Meh average overpriced maze where no one on a real budget would shop

Beautiful Store ! Great staff - very helpful and nice people .

Not that impressed to be honest. Like a confusing rabbit warren of different shopping areas. Food hall fab tho. Disappointed with toy dept, Hamley's far superior!

London tradition, food hall is still a great place to eat, but will cost you!

Lovely place. Be aware that this is a shopping place, very expensive stuff. But overall very well arranged, staff always helpful and educated. Make sure you try their strawberry cheesecake. I had it and it was one of the best I have ever had. The coffee was good as well.

You don't have to buy something to enjoy Harrods. Very fancy and fun to visit. Don't forget to visit the Harrod's gift section on the ground floor ;)

The store is amazing. It s really pretty inside. The Christmas decorations are beautiful!

Like Harrods but find it expensive like the gift shop needs more bargins

Beautiful department store with many hidden gems and bargains

Harrods is just pure class, pull up in the car at Hans Cresent entrance. Instead of driver opening the door, the door staff will. You can have a chat with them and have a laugh. Every staff will direct you to the department you need. Spend every Friday here to grab some more stuff, absolutely amazing place. I can happily say Harrods is my second home

The place is simply endless... it would take days to explore all the different departments. It is quite attractive from a touristic point of view but probably not too practical when it comes to buy something specific unless you are familiar with the huge place. It certainly is something to visit if you go to London

Bit of a let down for us some staff brilliant others very rude

Been a few times. Seems to have declined over the years. In order to appreciate the experience fully, park your Lamborghini at the curb by the entrance.

Its difficult to knock a place like this, but have to say I preferred it as it was 20 yrs ago. The food hall then was amazing, just doesn't seem the same.

Beautiful shop for rich people. They have some truly stunning crockery

"WHERE DO I BEGIN" I FIRST SAW THIS MAGNIFICENT STORE IN 1948,WE MOVED TO 35 BROMPTON SQUARE KNIGHTSBRIDGE AFTER THE WAR.HARRODS BECAME A BIG PART OF MY LIFE,LIVING ONLY 200 YDS FROM THE FRONT ENTRANCE, AS A CHILD,WE WERE REGULAR VISITORS TO THE PET SHOP FLOOR.AS I GOT TO MY. TEENS I WAS DATING A YOUNG LADY EMPLOYED THERE..WHEN I GOT OLDER AND
HAD MONEY TO SPEND, I BECAME A CUSTOMER,ITS NOT THE CHEAPEST PLACE IN LONDON,BUT ITS THE BEST, IF YOU HAVE A BUCKET LIST,THIS STORE SHOULD BE AT THE TOP, YOU COULD SPEND YOUR WHOLE HOLIDAY IN THIS PLACE, AND YOU WOULD STILL NOT SEE EVERYTHING. A FRIEND OF MINE WENT LAST YEAR AND

YOU BUY AS A SOUVENIR HE SAID I ATE IT. "" SUCH IS LIFE""

This place is total wow for the mere mortals of this world. Worth a visit if only to look around. Its a tourist attraction of a store. Will definitely visit again.

Cell phone coverage is a real issue here, but that's normal all over London, I also can't advocate the WiFi... The air conditioning needs to be increased as it can be very hot inside which the staff agreed also, the signage directions are not thorough enough and it's easy to get lost inside or struggle to find the toilet.
But nevertheless it's a fantastic department store with a MASSIVE range of products from all of the greatest and most sophisticated brands in the world. Easy to spend an entire day in here as you can dine inside also!

Excellent exercise in guessing the price of goods. Cannot get my head around the prices, but I expect if you can afford it then you will buy it. One day maybe. Put aside a good couple of hours to visit all departments. PS. Food hall is the best part.

Food was good. House beer was lovely but as you will expect the prices are high, very high

Not the impressive store or once was. Disappointed with food store.

Just awesome. It's always amazing to come here and spend some times.

It is a beautiful shopping mall, with fancy and expensive brands. Also you can enjoy food and drink while you are there.

It's more a tourist attraction than anything I guess. There sure are a lot of things you can buy, but there are surely cheaper places than this, and with a much smaller crowd. If you have tons of time to kill and cash to splash, and it's raining outside, yea, maybe this could just be the place you need.

The most beautiful things. I suggest a brisk walk through.

Meh. I thought it was going to be a bit more impressive. Smells strongly of cologne throughout with many people using daddy's oil money to buy tons of expensive stuff. Would not recommend if upper middle class or below. The neighborhood also gives off a weird vibe and the place feels so upper crust it begins to feel gaudy.

The Architecture/ design inside are nice, must go down to the lower ground floor for souvenir!

Great day at Harrods. Always a pleasure to shop there.

Fantastic, other worldly shopping experience. All staff treat each and every visitor as a valued client.

Just an insanely busy store. The market has tasty bits but feels impossible to get around to much. It s a must for the photo and experience but now that I ve done it, I ll skip it on future trips to London.

Very big "supermarket" for the happy few. Very expensive (decadent). No plans to go back...

This is my regular local shop for furniture, fashion, jewellery, technology and high-end accessories... I don't need to look at the price tag. If only.....

A visit to Harrods is mandatory when in London. It is considered a British institution. If your pocket is deep enough then Harrods can become your playground. From furniture to cameras, shoes to food, all high quality.

A unique shopping experience to be completed at least once

It is wow! Very expensive! At the first floor is food market and is not very expensive. Me and my familly visited twice. We bough sweets and many tipar of tea for as and friends.

Went shopping Christmas Eve - soo busy as you d expect but Harris s is unphased the staff were so helpful and the food we got for Christmas was amazing!!

This place is awesome, if you visit London you must stop here. It's expensive yes, but you don't see a shopping center like this one in any other city.

Store is absolutely amazing. My daughter loved the fact that staff interact with children in toy department - there was a man who was showing her magic, she loved it.
Bit disappointed that technology partment was closed due to being moved in the next few days.
Staff always very helpful.

The death of retail hasn't affected this place at all! Bustling building with lots of departments. High-end fashion, and goods. We toured the home furnishings, and food shop departments and were highly impressed! Definitely check this place out if you visit!

Incredible shopping experience, Harrods pizzeria's pizza aroma is phenomenal!

Got to be seen .. take the 74 bus from Marble Arch but something small ( just to get the shopping bag) you will feel like you shop at HARROD s

I visited the food hall, dare I say, the most impressive one I ve ever seen in Europe. This beats places like Eataly for sure! The variety is just so impressive, something for everyone.

What can I say but its huge and have to see it at least once in your life

Really nice experience- love the food hall! Could spend thousands alone in there

I have always loved coming to Harrods. It is a bit of a tourist trap but the service is always impeccable even if you are not dressed up and I love the restaurants. If you try and go at a slightly less busy time (evening or early in morning) you find it less of a hassle getting around.

Relatively expensive, but worth it for special occasions. When I went, they were redoing the beauty hall but they still had a few interesting make-up brands that are not that easily found in the UK (Anastasia, Hourglass). A short distance away, the food hall is great. In the chocolate space, I bought some Neuhaus truffles, but they also have Godiva and other smaller/more artisanal brands. The bakery is incredible, with a variety of beads and some really nice desserts for all tastes and pockets, starting around 6 pounds. It looked like the desserts could be taken away or enjoyed at the counter. I ended up buying half a (huge) loaf of sourdough bread and a whole cake (Tarte tatin). Both were really delicious and no more expensive than what you would pay in your usual hipster organic street market. Recommended.

Luxury department store. Lots of tourists. I always stay for a couple of hours browsing around.

Really awesome place. Beautifull with large choice of products.
Maybe a little expensive , but you can found somethings with a good price. All packagings are very nice. The architecture inside is really great. Come here just for watch that.

Hi, hello, please visit this place so you have the experience. It s unlike anywhere else. The details put into the building are incredible. Every area I walked through was more jaw dropping then the next. I love their signature blend coffee. Food court is amazing, with everything you could ever dream of! I WISH they sold simple signature T-shirts and Crewnecks, I m thinking the traditional Harrods script in gold on a green, like one of the shopper totes they offer. Unless those exist and I missed them? I just think they would $ell.

I really liked this department store and wish I had longer to explore. We will have to do that on another trip back to London.

Lovely place. Great food hall. I can spend all day here

Amazing shopping experience. The tea room is superb

Very large store to suit all. Great collection of designer labels. Lots of staff, very kind, helpful and attentive. Different from any other department store there is. Cannot be beat. Amazing toy department for the little ones. Highly recommend a visit here

I went today with my kids and on bank holiday monday, we got there about 1pm was not too busy. I have been a few times over the years and taken my 6 and 11 year old to the grotto and was packed out . We only ever buy maybe a chocolate souvenir or something in a harrods bag, Although as we live on the outskirts of london in a deprived area and can't really afford much its a nice place to go and dream. The one thing I will say about harrods is its the Staff from security to all staff in general amazing., We always ask anyone where this is that is , and they are so helpful and always genuinely wanting to help. My kids played on the arcade machine for free over an hour , we sat and watched tv they didn't say anything , my wife bought a lipstick after spending 2 hours looking for a color but i didn't mind as we just checked out all the decor and hidden place just to be found in this massive place . Its like walking in to a billionaire's house . Just amazing but it's the staff that make harrods thats what makes it "There is only one Harrods" wish I worked there even for a day for free......

Fascinating store you could spend hours in here, visited the dessert bar amazing

Great experience just to look around the food halls etc, but the women's clothing section was so old fashioned, nothing for a young person and very very overpriced for the poor quality materials of some clothing.
The toilets were amazing, like stepping back in time to a luxurious mansion.. and FREE too.... well done Harrods

Mad, and like something from a film from classic Hollywood. I couldn't buy anything but exciting just to look around!

Too many people but "so British" and perfect customer service

This iconic store is a must visit when you are in London. The highlight for me is the food stores / court.

It is amazing. Us plebs only go in to see what we can't afford and have a dream that maybe, one day!!!! You expect it to be expensive but the basic key ring and fridge magnets have gone up nearly 100% since last year. These are the type of items that visitors buy just so they\we can say "been there". Didn't even get any "whoops" biscuits as they didn't have any, disappointed!

Crowded and quite expensive, yet it's an interesting experience, wandering through shops in this iconic building!

Very expensive department store, I would recommend to check out their Egyptian decoration theme if you happen to be in Knightsbridge.

Everyone knows what Harrods is. Our experience is that the greater percentage of people can't afford to buy anything more than a Harrods pen. To me, it gives a false sense of monetary value and commercial reality. Oh yes and it's too damn hot in there.

Unfortunately a lot of the staff are on a different planet displaying egotistical attitudes.
The concept of friendliness and cooperative customer service seems not to be a core value here.