Harrods Reviews

Ordered a bed one month ago. The salesman said it would be delivered in 3 weeks and I had not heard anything so I went in and asked why then the salesman said 3 to 4 weeks. So 4 weeks pass still no bed, I ask again this time he replies '3-4 weeks that is the time it takes to get into the warehouse'. So he had omitted information at the time of the sale, changes the timeframe when confronted over failing to deliver in the promised timeframe. I do not recommend to buy from them online or in store.

Amazing place to visit and experience while visiting London...

A huge shopping mall. Amazing to see lots of brands shops....differents choices. Will definitely visit again.

LOVE Harrods! Chicago could use a luxury department store!

Tourist hotspot which has lost its once fantastic character. If you are looking to buy luxury goods or clothes then i'd suggest going to Bond Street as you're likely to find much better service and less crowds. Staff will go out their way to ignore you if they see an Asian person nearby.

I went there to meet a client and they store and staff were perfect

Is it busy? Yes it is. Is it expensive? Yes it is.
But listen this is Harrods. The bakery is outstanding, had the best cake in my life.
The staff are THE MOST POLITE human beings in London and it is huge. It is a day out by itself. If you are window shopper or on tight budget, or if you have couple of grand to spend, harrods is for everyone. You can just go, have a look and dream, just like I did.
It is a "must visit" if you are in London and you haven't been before. I personally find it more organised than Selfridges but that is just my opinion. Thank you to the Harrods staff for the great day. I am so glad they managed to come out of lockdown and still be operating nearly everything as usual. BRAVO.

Rather disappointed today, as some furniture departments closed, so much less on display compared to normal. Food hall still lovely though

Most things are overpriced, but even though worth to go thru. Stunning building and faschinating luxus articels

At HARRODS you get the best shops and boutique and almost all the best brands names in the world. You are sure of the best quality.

Lovely place to visit, you can spend hours here, a little more expensive than places I shop at home but excellent quality products worth every penny. great to see so many staff around but I suppose as a major tourist attractions you need it.

This is mainly a giant shopping mall laid out over 5 or so floors. Each floor has its own theme from Menswear to Furniture to Christmas. Many floors also having eating venues, but their VERY expensive compared to most mall restaurants. If you go, just realize that you probably can't afford most things here, It is worth a picture or drive by, especially at night, but I wouldn't build an entire day around this location.This is mainly a giant shopping mall laid out over 5 or so floors. Each floor has its own theme from Menswear to Furniture to Christmas. Many floors also having eating venues, but their VERY expensive compared to most mall restaurants. If you go, just realize that you probably can't afford most things here, It is worth a picture or drive by, especially at night, but I wouldn't build an entire day around this location.

Harrods is a place which makes me feel magical, every detail it s amazing! I always eat the red velvet cupcake here!! The cake is so spongy and the topping is so creamy! You have to try this one for sure! And the flower boutique will make you wonder how beautiful nature is, all the colours and special combinations. I stood there and watched it for many beautiful moments. Stop by and smell the flowers

Well-known department store with lots of international brands. It s huge inside but the signs are not clear enough and I always lose my way.....

Luxury mall. Good to have a walk on it and maybe shop something you really want

What a beautiful place, I went to the perfume section and I received very good customer care. 1A*

Heart of central London.. busiest Harrods..

Nice collection of sweets.

Its quite a sight at night with all the lights on, can see it from a country mile, the shop itself is just like any other mall, obviously for the upper market but worth a visit.

Pretty steep but you ll get your London experience when you walk around.

I LOVE HARRODS! It would be so much more fun to shop here if I was rich though. However, it is so fun to walk around and enjoy all the displays. The cupcake from downstairs is so divine and a great little treat after walking around for a few hours ;)

Well what can l say. Just truely stunnel, overwhelming xx

A MUST if you visit London. Just the foodhall is an experience, you dont want to miss.

The shopping centre of excess. Really expensive. But if you want to see the latest in technology and fashion, etc. this is the place to visit. All the high end brands are present here.

Luxurious place, all brands available and exclusive items are available.. I like the place and the shopping

Stylish, quality shopping but with a price tag to match. The cafe was busy but tables available without waiting. Service was polite and attentive. Offering a glass of water is a nice touch. The English Breakfast tea was excellent and it was great to see leaves not teabags used. The 'braffle' a cross between a waffle and brioche was delicious as again the use of real cream made it a proper treat and something I would expect from Harrods.

It's a maze and a trap for tourists and the delusionally wealthy but worth a stroll just for grins!

Great looking building. The Egyptian escalators is amazing. Like a movie set for the British Museum. But the crowds on Saturday is crazy. We did buy some Harrods chocolates

So good. Also visit their lower level to take Harrods gifts back home..

A store where you can buy anything you can think about. They have an excellent loyalty system.

Every time I m in London never miss a chance to come here. The best store in a world I know. Even if you don t have enough money to shop there it s a pleasure to purchase some amazing souvenirs and visit dining room or market at the 1st floor! It s so tasty and so nice service that you can became addictive easily))

An honour to be visiting and shopping here everyday. I love this amazing, abundant place, my local palace and place of love and vibrancy, full of great quality luxury items, food and place to be for inspirations and joy. Thank you for Harrods and the staffs that are always at their best.

If you want to see how the 1% live then have a wonder around. People watching outside the shop is much more fun. All the fancy cars and cafes. Go in and grab some food tho if you go. Some unique and decadent finds for sure. Tourist shop is on the upper level for stuff most of us can afford. Some of the art for sale was the best part to look at.

Spent a couple of hours browsing through ended up in two of the bars. Cocktails are superb & the champagne terrace is well worth a visit. The food market is a must.

Great experience, the design and presentation of the building is very welcoming, if you love flagship products with designer branding here's the place. Great verity of products, love their food corner as well, great gadget collection, the staff is supportive and friendly.

Great place to visit and shop. Absolutely massive, got a bit lost.

It s Not only a shopping mall but also a historic place. We love it! U can spend one full day in the maze.

Unique luxury and the best... Loved the food court and the Egyptian escalator

A gorgeous building, inside and out. The Harrods souvenir area was a bit disappointing as it was made smaller than usual and very cramped. I'm sure I bumped a couple of people as well as items as I walked around. Fortunately, they had reduced items which were somewhat affordable for us, so we managed to buy a couple of handbags and biscuit tins.

Great experience but it does serious damage to your credit card. He Has!!!!

Not bad! I bought a few things here, some things are better just to look at than buy though, it can be expensive. There was a demonstration on the day I went, the security was quick to pounce on the troublemakers. Level 2 is best for souvenirs. Don't take a back-pack in or you'll pay extra. Glad someone told me this before I went.

Great store, not necessary you buy high priced items, enjoy. I got a great tea set at a reasonable price. Lucky me. Staff are good and courteous.

Only had time to see a small part but it was so lovely. The decor and architectural features are amazing. I went into the gift shop and the gentleman that served me was really friendly, as was the lady at the penhaligons counter. Well worth a visit when in London.

Had my hair cut here...bit expensive but the best haircut i have ever had...also check out their toilets, amazing

I always go there in November every year in the run up to Christmas and recently, they made a few changes and that is by moving the technology section to from the 3rd floor to the 5th floor and it's got a lot bigger. It's a fascinating Department store to visit but everything in there is not cheap but worth visiting. I remember going to this store a lot since my childhood and it still has some great memories about it.

Harrods, world famous and renowned. We checked it out to see whether it really is worth the hype. And we were not too unimpressed with it. Loads of pedestrian traffic; ie loads of people!! Loads of stuff and they aint too cheap either. But browsing and shopping through all the floors is really tiring. Thank god there s cafes inside to sit and eat/drink.

Good store a must to visit if in London. Toy section was a little disappointing and not as good as it used to be. Designer clothing always there of course.

The worst online shopping experience ever. I have ordered two pairs of expensive trainers - the first time they sent the complete wrong trainers.. the second time they sent a box which included one size 8 trainer and one size 9 trainer when i ordered a size 10! How can they send two different size shoes in one box that are both the wrong size... Then they tell me it will be picked up for a return and the carrier doesn't turn up after we waited in all afternoon. Shocking service and i will never use them again

One of the best food halls in Harrods, London great and tasty food. Especially loved the sweet treats Pretty crowded but worth a visit

Great experience. Harrods food hall is great, good food and ambience

Nice look around to see how the other half live lol

Very busy but definitely worth the wait! Lovely food! Lovely atmosphere! And very lovely customer service. A lot has changed since i was last there but its much easier to find your way around with help waiting at every floor by the side entrances

I love popping into Harrods every now and again to get a sense of the trends and pick up the odd item here and there but they were closed when we got there around 7:30-8:00 pm, as where most of the other shops; probably due to COVID

Bit overpriced but nice experience
Good selection off designer shops
Nice to have a look around

Crazy busy. Not my scene at all. I guess they probably had just about anything you'd expect to be able to buy.

I tried to visit Harrods summer 1991, but because my boyfriend had a sleeveless top (it was a hot day) we were denied access. Health and safety, we were told. Now, i live in London and would be interested to know if Harrods has cleared the situation and if it is safe for us to visit. I certainly don't want to pick up any nasty rashes from there.

Incomparable. Not necessarily my bag, but it's got everyone else's.

Siper crowded but worth a visit. Lovely
In winter time (christmas decoration)

This department store is very good. I love the way the building is lit at night. The beauty of shopping there is that there are a lot of luxury brands and there are lots of exclusive items on offer. Really nice to visit wine in London just to go look around. Amazing Toy Kingdom for the kids, and the newly opened Shoe Heaven is absolute Heaven!

What to say: you can find a lot of expensive brands therefore if you like this is your lovely place otherwise take care of your pocket...

Good shopping center, but confusing to move from section to another.

Amazing shop, but pricey (compared to other shops for exactly same products) and the lifts are slow

The place is expensive, but that is not the bad part. You expect it to be expensive. Its not worthy stuff. You could find nicer stuff at Bicester village.

Fantastic place. Everything you would of expected from what you've heard about Harold's. Exceptional range of products, immaculate in layout and the staff where exceptional in product knowledge and service. Although, your average Joe like you and me would need a second mortgage in order to shop there, there still is products there that makes everyone possible to purchase something to remember the experience by. Its somewhere everyone needs to experience at least once when in London.

Place worthy of a visit amazing Chocolate Department and go have a lovely lunch in the Restaurant feel pampered excellent

A great museum of utility art... in a magnificent building in a great location

Can't go wrong with Harrods! A must visit of you're visiting London. You could easily lose track of time and spend all day in there. Despite some of the high price tags, there will be something for everyone. Food halls are good, potential gifts at all price ranges are everywhere (especially for Christmas) and the staff are friendly and polite. Not to mention the Harrods exclusives! No better department store in London!

You can buy crystal encrusted pizza clutch bags #winwin

Harrod is the upscale mall in the heart of London. All item sell here is very expensive product because the quality is very good and every one want to get the best quality product. It is belong to Alfayed family the success Arabic businessmen in London. You can find any item here. Harrods mall menyediakan produk produk yang berkualitas tinggi. Produk olahan segar maupun produk fashion lengakap di mall harrods ini.

Ludicrous,insane,amazing. Everything fits. Definetly a must visit if you go to london.

It's one of London must see attractions because it has many different types of shops and high quality brands.

Great place to go browsing and if you're lucky find that elusive gift you've been looking everywhere for (see picture and yes that is the price of the chocolates!). You can also find lots of everyday items here as well if a bit on the pricey side. I'd recommend just going to have a wander round though if you've never been.

What can l say.. This is Harrods! It's iconic, and extraordinary place to visit. You can't miss the building especially at night.

The store is an endless conveyor belt of experiences, seducing and enticing departments. Each section is unique, it's worth a visit even if you don't buy anything.

I have been bringing friends and visitors here for years.

As allways Harrods does not disappoint. Amazing top top high end brands amazing display layouts too. Food hall is amazing as was the cream tea for two . THE best department store in the world

Harrods never disappoints! As a Londoner I have been visiting this store for 40 years, and it is still as amazing as it was on my first visit at age 13!
Sunday we visited the Tiffany cafe for the second time and again a fantastic experience with brilliant service and food. Even in these difficult times Harrods has maintained it's high standards. Well done to you all! Keep it up!

Harrods was always a part of my trips to London. It has changed tremendously under the new leadership but remains a must-see for fashion and lifestyle shoppers. I miss 'classic' Harrods with the Egyptian escalators and pizzeria in the ground floor. The new layout feels a bit cold, but nevertheless it has great dinning and retail. I'm partial to their Christmas menu, which is our family tradition.

many things that make a great pleasure, unique in the world...

It's an amazing place - by any means avoid going on the weekend. The food halls wins!

They pride themselves on being able to get you anything you want. I get all my guns, poison gas, and nuclear weapons from there. First-class service.

Lovely store. We went to the pasta bar and very top notch. Also shopped at vetements and the attendant there was very kind and highly helpful.

Harrods, a department store not for the faint hearted when it comes to shopping lol.

The decor is superb, I am simply fascinated by their food halls and their souvenir section.
Glad to see they have upgraded their interior over the years. I used to enjoy shopping for their overpriced souvenirs, now Harrods is just another attraction to admire from a distance and from within.



The closest toilets will be on the first floor, don t think they have any toilets on the ground floor :)

Possibly one of the oldest and most famous department stores in the world located right in the center of London and the Heart of Knightsbridge. This place has just about anything and everything you could possibly imagine most definitely a One-Stop shop for all your needs just make sure you have a large wallet. And a GPS to get around the place as it is designed to be a labyrinth for you to get lost in. They make sure to cater after any need you may know that you want or not even know that you want. The only bad thing is sometimes they have too many people just standing around doing nothing and other times when you need someone you can never find them. Other than that it's a great place to spend the day in London.

Amazing building was but surprised It did not open till 10am. Food court is amazing too see and food tastes out of this world. We then browsed goods upstairs before buying a scarf and staff we very friendly as helpful .

Extremely expensive and massive!! Lots of people and lots to see in Harrods.

Must see in Londen, its not a shop its an adventure.
Shoe haeven toys that you can try and feel.
And top dising

It was beautiful inside, it was my first visit and I was overwhelmed by the different floors and the enormity of the size

Here is a picture of my black Americano. I had to drink it black as they had no soya or almond milk. No dairy free alternative. Also the service was really slow. After waiting for 20 minutes to pay and leave we decided go a wait by the till until someone come.

This was the most incredible store that I have ever been in. I don't have any good pictures on my cell phone I took them with the real camera. Anything you could imagine that you wanted was in this store. It is considered a high price store they sold caviar starting at $200 an ounce and there was a display of chocolate for sale for $35,000. Yes it had gold in it. They have a very thick catalog of the stores. There are 27 different restaurants this is the most extravagant food court ever. Well they're not food courts there restaurants. It is within walking distance of Buckingham Palace Kensington London. The store is like a museum itself. A must see if you come to London. The staff was very nice and there are plenty of armed guards all around.

What can one say about Harrods. It's one of a kind Department store in the world. I found it a bit over rated and of course over priced for me. I believe majority of visitors are tourists (like me)