Harrah's Laughlin Hotel and Casino

Harrah's Laughlin Hotel and Casino Review

Reviews 4835
3.8
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A
3 years ago

Lovely view from our Suite, laid by the pool, also...

Lovely view from our Suite, laid by the pool, also went to beach, also went into the hot tub. Our hostess was superb, we were treated excellent. She gave us some amenities. I would highly recommend Harrah's in Laughlin Nevada. We have been going there since 2002 and we plan on continuing visiting Harrah in Laughlin Nevada. We Love the scenery, we love the dry heat. Because in Oklahoma we have so much humidity. I would recommend this place to anyone. Since 2002 we have been assigned two three different Casino Host, 1 was no longer there, and the other gentleman that took her place he got promoted, and now we have a lovely lady who is our hostess. And I would recommend this place to anyone. Who desires a place of comfort, security, beautiful scenery, and a beach has been made on the Colorado River.

S
3 years ago

Was excited to check in early, but the room assign...

Was excited to check in early, but the room assigned was still dirty. Called the front desk and spoke with a really nice representative that got us into a clean suite, which had the potential to be great. But the room was in desperate need of some TLC, peeling paint, broken closet door and lamps... and everything (the whole hotel) is kinda dirty and dingy also seemed extra, extra, EXTRA smokey. My first stay and I guess I expected higher quality from staying at Caesars properties in Vegas. Little to no social distancing, or masks, everything was packed, they were counting people coming and leaving the beach but it was literally body to body! We left without going down. Friendly staff at the Guy Fieri restaurant but most of the food was just gross....just a completely disappointing stay. So glad we were only in town for one night!

J
3 years ago

Economy rooms were cozy and riverside views we're ...

Economy rooms were cozy and riverside views we're nice. Best buffet in town, but food quality was inconsistent especially with the steaks. Omelette bars were the most consistent food in the buffet. Did not gamble.

S
3 years ago

I had a great 5 days 4 nights here. My suite was c...

I had a great 5 days 4 nights here. My suite was comp'd. Service was great everywhere I went. My comps were great, friends here with me were jealous...lol. The casino is great! Most of all the staff here is very friendly! They greeted with a smile, they were very courteous, they remember me here in January. The staff at ALL the other casinos seem to be crabby. The last time I was in Laughlin, I stayed at the Aquarius but came here to gamble. The staff at the Aquarius seemed like I was bothering them. We walked up and down Laughlin to all the casinos, in January, in all the casinos staff was not friendly at all! Harrah's us definitely my home! Everytime I come here, it's the same great service! Good Times!

L
3 years ago

The first time staying in this hotel & I have to s...

The first time staying in this hotel & I have to say I was NOT at all satisfied the room we got was outdated not clean write or maybe because we got it the same day & at a cheap price we got what we got. THEY DEFINITELY NEED TO UPDATE THAT SECTION OF THE HOTEL, to top it off we got a room that was for handicap people, don't get me wrong I have nothing against handicaps it's just that we aren't handicap, I mean we only over drank that's why we had to stay another night & that's why we stayed here.

J
3 years ago

Indoor smoking in casino, but it was not intolerab...

Indoor smoking in casino, but it was not intolerable and my non-smoking room didn't have any smell from it. Great service and fun machines. Food was good, too. I would go again. Definitely use the complimentary valet parking.

M
3 years ago

The hotel was nice, the staff was always friendly....

The hotel was nice, the staff was always friendly. I would have given 5 stars except they upgraded my room without asking me so I ended up not getting the amenities I paid for. They must have overbooked the rooms but I made my reservation months beforehand.

L
3 years ago

I really do like Harrahs it's my second pick in La...

I really do like Harrahs it's my second pick in Laughlin. The buffet is pricey and the food is good. The rooms should be more updated and all elevators should work but they dont. Staff is friendly and you have a nice time there.

B
3 years ago

We use to stay here but the room cleanliness has g...

We use to stay here but the room cleanliness has go e down hill. And all the new extra charges is getting out of hand. They charge a resort fee now and you have to pay for the beach palapas. They were free for years and now all of a sudden it's a huge cash cow for them charging $100 for them. Sorry harras you have lost all families business, we did ha e some good times there but we enjoy the free park across the river now.

j
3 years ago

If I could rate Harrah s zero stars I would. This ...

If I could rate Harrah s zero stars I would. This is the worst experience my family and I have ever had staying at a casino/hotel. We travel and stay and different hotels quite often and this by far has been the worst experience ever. Beginning with the disgustingly, filthy rooms, which I m sorry I didn t take pictures to add to this review. The beds were hard as rocks, the bathroom was dirty with hair on the floor and bathtub. Carpet clearly had not been vacuumed. We just dealt with the room as we were not going to be staying long in them, just to sleep.

What topped this horrible experience was the racist lead lifeguard, DWAYNE RIE, on the beach. My family of four had been on the beach during the morning, as we were waiting for other family members to arrive that were also staying with us as we had THREE rooms booked. When our family arrived they met us down at the beach and went back up to use the restroom to change into bathing suits. After coming back down Dwayne stopped them and refused to let them by, getting in their face. I asked him why he was not letting them by, and he said because they were not staying guests. After explain to him and going back and forth with him, arguing and yelling at us we asked for a supervisor and he responded that he was the supervisor. So we asked him for a manager, he responded that he was the highest authority there. He ended up calling the Security Supervisor who asked us to register them to the rooms and they would be fine. While my husband and I (Diamond players) went upstairs to register them, he kept harassing our family waiting downstairs. My husband decided to file a complaint for the way he was treating us. We went back downstairs to notify him that our guests were registered and he still refused to let them by. He wanted to see everyone s ID to check with registration to make sure that they really were registered. After showing him ID s, he didn t even acknowledge the identification he said that because we were giving him a hard time we were all not allowed to go in period. The security supervisor, LUIS HERNANDEZ agreed with RACIST DWAYNE RIE and refused to let us in. My children were on jet skis and were very sad to know that we had to leave because of RACIST DWAYNE RIE AND LUIS HERNANDEZ. We then proceeded to the family pool where he followed us all the way there. This was beyond the most humiliating experience we have ever experienced. WE have NEVER been asked to leave anywhere in our entire lives or been yelled at by an employee in front of other guests. I will never return to Harrah s.

J
3 years ago

i called harrah,s in laughlin from salt lake city ...

i called harrah,s in laughlin from salt lake city as they advertised pet freindly we made a reservation for two nights. after driving 500 plus miles to get there i went to registar in the vip check as we diamond players and have been harrah,s customers for more thank 20 years. they handed me a form as what i had to do with my dog. i said i do not have a dog, we have a cat the lady said we do not take cats. i said you do not consider a cat a pet you advertise pet freindly and when we made we said we had a pet which was fine. had her call the manager he said we do not except cats. well this is great false advertising as a cat is a pet just like a dog. so at 7 p.m. we were out looking for a motel that had vacancy and took a pet. which we found in bullhead az. .this created a lot of stress after driving 550 miles to get there i have consult my attorney as this kind of advertising needs to be taken care of. jack knippel

R
3 years ago

Room with no towels when we arrived. Can't use the...

Room with no towels when we arrived. Can't use the beach area because the hotel did not have lifeguard in duty. No personal in front desk. (Now is only computers, can't help you in answering or fix issues. ) I am very disappointed with this hotel. I will not recommend it to nobody.

J
3 years ago

Nb

M
3 years ago

The hotel and surrounding property are dated and a...

The hotel and surrounding property are dated and appear like their on deferred maintenance. Stayed here 25 years ago when I turned 21, doubt much updating has occurred since. Buffet was best part of the hotel. Stay away from the arcade.

C
3 years ago

I live in Las Vegas and I was unpleasantly surpris...

I live in Las Vegas and I was unpleasantly surprised on the poor quality of the rooms. Our rooms were in the North Tower. These room's are old and worn looking. Beds were hard as a brick, caulking coming undone around sinks and bath tub, no drain stop so unable to take bath, wall paper separating from wall, scuffs on toliat seat.These are basic maintenance that should be addressed before room's are rented. Passage way's extremely hot! Positive, love the private beach and staffing was very professional and pleasant. Clean bedding and no staining on mattress.

Harrah's Laughlin Hotel and Casino

Harrah's Laughlin Hotel and Casino

3.8