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K
3 years ago

I had a fantastic experience with Guaranty Federal...

I had a fantastic experience with Guaranty Federal Mortgage. Their fees were lower than other companies I called and the service was amazing. I worked with Jesse and Jeremy and it was a smooth and fast process. I would definitely recommend to GFM!

D
3 years ago

I highly recommend Chris Peck at Guaranty Federal ...

I highly recommend Chris Peck at Guaranty Federal Mortgage. He got us a good rate for our refinance, patiently answered all of my questions, and ensured that the process moved along quickly and smoothly.

L
3 years ago

Chris Peck was recommended to me by a fellow Rotar...

Chris Peck was recommended to me by a fellow Rotarian and I'm so appreciative that I called Chris and immediately he jumped in and guided me through the whole process...especially with all of the online processes and e-signature paperwork. Prior to talking to Chris I was told by another lender that since I was retiring within the next month that this would create problems because I didn't have the income to support the payment...although my assets were about four times the cost of my new home. Chris took the time to understand my needs and he did his magic and made the loan happen AND he explained everything along the way so I could understand it! (No small feat on his part!) And today, I just signed the last of the paperwork and I'm now the proud owner of my new home...all in less than one month! Thanks Chris...you really helped me sooooo much when I desperately needed it; and, I'm very thankful Richard gave me your contact information!!! Call and come visit when you get to San Antonio next! Linda Gaida

R
3 years ago

I wanted to tell everyone about the fabulous treat...

I wanted to tell everyone about the fabulous treatment that I had from Jesse Henneman and his team. His attention to customer detail and having us understand the process was fabulous. My husband and I are so busy these days and we wanted someone that we could trust. While I reviewed all the documents, I totally felt that Jesse had our interest at heart. He guided us through several options, told us pros and cons and honestly, the process was simple. We only spent a couple of hours scanning our documents and sending them to the company. I will use Jessee and his team in the future and I would and will recommend him to all my friends and family. Your are awesome!!!

D
3 years ago

Working with Guaranty Federal Mortgage was nothing...

Working with Guaranty Federal Mortgage was nothing short of amazing. After talking with another company and being told they did not have time to answer my questions and hearing horror stories from coworkers that were trying to refinance, I was pretty much done with trying to refinance my house. Someone referred me to GFM and I could not be happier with the way I was treated and the outcome. They took the time to answer all my questions and educate me on what would be best for me. The people I talked to were friendly and professional and never made me feel as if I were asking a stupid question or wasting their time. If I had to sum the experience up with one word, I would have to say AWESOME!!! Any chance I get I ll refer people to use Guaranty Federal Mortgage because I know that they will have a great experience.

D
3 years ago

I just want to say that this whole experience has ...

I just want to say that this whole experience has been absolutely amazing
I can truly tell you that before we talked to Rachel. We only heard horror stories on how this was going to go, and between you and Rachel it couldn t have been further from reality
We are very blessed to have had both of you and your team to help us through this Thank you

L
3 years ago

Dan,

Dan,

I want to take this time to THANK YOU for the great work you did on my refinance. You guys were amazing.
I will surely use you guys again in the future!!!

H
3 years ago

I had the pleasure of working with Chris Peck at G...

I had the pleasure of working with Chris Peck at Guarantee Federal Mortgage twice now and both experiences have been above and beyond. He spent hours keeping me informed about the process and delivered on everything in the time he said. He always was one step ahead of my expectations. He and his team are first class and I would highly recommend Guarantee Federal Mortgage.

R
3 years ago

Will highly recommend using GFM ! Dan Grider and C...

Will highly recommend using GFM ! Dan Grider and Chris Peck helped me through the whole process. Everything was very effortless and they are very knowledgeable and always had the answers to all my questions. Closing was very simple and happen on time. Will definitely use them anytime I need a loan. Thank you for the great experience.

J
3 years ago

I definitely recommend this company. Chris and tea...

I definitely recommend this company. Chris and team were very accommodating and worked us through the process step by step. The diligence of their team allowed us to settle everything and meet an aggressive closing date in under 30 days. They kept us informed through every stage and I ll be recommending them to friends and family in the future!

J
3 years ago

First of all I want to say THANK YOU!!! This compa...

First of all I want to say THANK YOU!!! This company Rocks!!! If you want to get approved in a short period of time with no nonsense, I highly recommend Guaranty Federal Mortgage!!! This company does not mess around; they get down to business. GFM is all about providing front-end information so you fully understand what is necessary upfront in regards to the paperwork. We had an experience with Quicken Loans where it took almost 5 weeks into the process to find out that we still did not provide enough paperwork. At this point, we were fed up with Quicken!!!!! Our Real Estate Agent recommended GFM. What took Quicken 5 weeks took GFM 8 days respectively. I ll I can say is that this company is ON IT!!! Best experience ever!!!

T
3 years ago

Honest review from an actual applicant: They reque...

Honest review from an actual applicant: They request all documentation that you would normally expect from a refinance/mortgage company. This includes tax returns, W2s, a hard credit pull etc. At this step, the company should check your financials & income to go to the next step of the application process, which, for refinances, is an appraisal. Well guess what, Guaranty Federal Mortgage gets you to prepay for the appraisal. Then 2 days before closing, they tell you that you cant be approved because of income reasons....2 months of wasted time and energy, cleaning the house for the appraisal, taking off work etc., just to have that happen 2 days before closing is not only UN-professional and unethical it is 100% preventable. Stay away, far away from this company. There are PLENTY of other companies out there. Already got approved from another mortgage company for the same amount with the same income, go figure.

J
3 years ago

We are 1st time home buyers and were recommended t...

We are 1st time home buyers and were recommended this company. From day one the service was amazing and very helpful. The gentlemen went over every detail to make sure that we understood everything about the process. Other lenders that we had talked to did not do that. From start to close we were in our house within 30 days but pretty much If you take out all the stuff that need to be done in between it was more like a week. I would totally recommend this company for their quality of care and service. We don't give them 5 stars we give them a 100 for amazing service. They went as far as coming to our location to close on the house. NOW THAT IS SERVICE.

J
3 years ago

We just completed a refinance with Guaranty Federa...

We just completed a refinance with Guaranty Federal Mortgage and the process from application to close was simple, non intrusive, and designed to fit our busy needs and schedule. The online closing was simple, quick, and straightforward. I would recommend the process and Guaranty Federal Mortgage wholeheartedly.

D
3 years ago

This is the third time we have financed a mortgage...

This is the third time we have financed a mortgage with Guaranty Federal Mortgage. Chris and his team are wonderful to work with. They make the loan process easy and stress free. They provided us with excellent customer service each time from start to finish. Guaranty Federal Mortgage has always obtained a great rate for us and has given us a great lending experience!! Thank you Chris and team!!

J
3 years ago

Upon recommendation from a family friend, we reach...

Upon recommendation from a family friend, we reached out to Jesse Henneman at Guaranty Federal Mortgage (GFM) and boy are we glad we did!! As first time home buyers, husband and I felt completely at ease with how professional, responsive and timely he and his team at Guaranty Federal Mortgage was in the process of buying our new home that we love. They explained every step of the process, and made themselves available, and quickly turned things around. I highly recommend them!

K
3 years ago

Guaranty Federal Mortgage was exceptional from beg...

Guaranty Federal Mortgage was exceptional from beginning to end. They were extremely informative and attentive to my situation. The customer service and professionalism they provided was second to none. I highly recommend GFM for all your mortgage needs!

M
3 years ago

I had a outstanding experience working with Chris ...

I had a outstanding experience working with Chris Peck and his team. As a first time home buyer I had more than a few questions and concerns regarding the whole process. From the first contact to the end of the process, Chris was friendly, knowledgeable, supportive and professional. His advice was gold - always timely and with our benefit on mind. He was so efficient that we were even offered to close earlier since all the paperwork was done way before deadlines. I strongly recommend Chris to anyone looking for a friendly, knowledgeable and efficient mortgage professional.

K
3 years ago

I highly recommend Guaranty Federal Mortgage. Chri...

I highly recommend Guaranty Federal Mortgage. Chris Peck and his team were amazing and made the loan process as stress free as possible. As a first time buyer, Chris Peck spent a very decent amount of time explaining and educating me on all details pertaining to my loan process. Chris Peck and his team handled my loan very professionally, in a timely manner during the busiest time of the month around a holiday, and provided me outstanding communication during all matters. I could not have asked for a better team of people who made this first time buying experience possible. Thank you so much to everyone at GFM for all your time, effort, and hard work!

K
3 years ago

I found this company thru Lending Tree and from th...

I found this company thru Lending Tree and from the initial phone call I felt like I was dealing with a genuine professional who was knowledgable and could help me. I cannot say enough good things about this company and the gentlemen who handled our loan, Chris Peck. We got an excellent rate, and it was a pleasure dealing with someone of integrity who made sure we got our loan closed and worked hard to make sure we were taken care of.

M
3 years ago

GFM is a very professional, efficient company, tha...

GFM is a very professional, efficient company, that gets the job done well, and in a timely manner. They are very easy to work with, and very communicative (which I deem very important). The rates offered are competitive rates, and the fees are minimal. The whole GFM team is great, and they are very good at what they do. I would recommend them to everyone I know, that is looking to purchase a house. Thanks GFM team for making this very stressful, yet exciting, process seamless and fast

D
3 years ago

seth hogan work very hard on helping my wife and i...

seth hogan work very hard on helping my wife and i refi our home. if it would have not been for all his hard work and patients we would not have been able to get done. he was very friendly and never promised anything he did not follow throw with i would 100% recomend him to get the job done for you

L
3 years ago

I've bought and sold a fair share of homes and bee...

I've bought and sold a fair share of homes and been through the "process". Working with GFM seemed more like a journey with sherpas to guide us than a process. From the initial application, to low rate lock, and closing. The 3 Sherpas (Jennifer, Lisa, and Brielle) made us feel like we had the right players on our side. They were professional, motivated, highly knowledgeable, and executed, in a timely fashion. You would be doing yourself a disservice by precluding GFM and team from your search. I highly recommend them and have for my family. Incredible experience!

T
3 years ago

Great company and easy to work with! E-Sign for al...

Great company and easy to work with! E-Sign for almost everything which is very convenient with my busy schedule. I was able to upload all the necessary documents from home. They checked in on me throughout the process to make sure I didn t have any questions or concerns. It was a very painless process. I highly recommend GFM!

R
3 years ago

This was our 3rd time in 4.5 years to use Guaranty...

This was our 3rd time in 4.5 years to use Guaranty Federal Mortgage and our experience was no different then all the rest, phenomenal. Our loan was a lot more difficult this time with requiring multiple lien companies, being told "no" by second lien companies, tax return hiccups and inadequacies, 9 letters of explanation of how my small business operates, etc. However, with all these hiccups, Guaranty Federal Mortgage worked tirelessly to get this loan and we closed on our house Friday! The AMAZING people behind the scenes at Guaranty Federal Mortgage accomplished this loan for us. It was evident the whole group was working together to figure out how to get my wife and I this house and we could not begin to thank you all enough!!! We will NEVER go anywhere else. Thank you guys from the bottom of our hearts!!

B
3 years ago

This refi process was the smoothest home loan proc...

This refi process was the smoothest home loan process I have experienced. Jesse and his team answered all my questions, were quick with responses, and the closing process was fast and easy. I would highly recommend them for any home loan needs you have!

U
3 years ago

I would not recommend doing business with this com...

I would not recommend doing business with this company. I received several quotes to refinance a home and Guaranty Federal Mortgage offered the best interest rate with reasonable closing costs. I submitted the required documentation within two business days after receiving their quote so that I could lock-in the best possible interest rate. After reviewing the final loan documents from Guaranty Federal Mortgage, I quickly noticed that their closing costs had increased by a staggering 66%.

I contacted the loan officer and inquired as to what could possibly trigger such an increase. The response I received was that the increase was due to the volatile market conditions. I said nothing has really changed in the last two days and I have also been in constant communication with you since I received the quote and you never mentioned anything about a significant increase.

Fortunately, I was in the position to simply walk away for the deal. From the very beginning of the engagement, I refused to make any financial commitments until I received the final documents. I would strongly recommend others do the same.

M
3 years ago

I heard about Guaranty Federal Mortgage through a ...

I heard about Guaranty Federal Mortgage through a business associate that Chris Peck and his team were great. After going through the process they were helpful, they explained every form, provided me with the confidence I was getting exactly what I wanted for the Home Equity Loan.

These guys are true professionals>

L
3 years ago

Honestly, these folks were the best. Honest, up f...

Honestly, these folks were the best. Honest, up front and to the point. I worked with Jesse Henneman and Seth Hogan interchangeably and individually. No pressure whatsoever, no surprises and after our mortgage was approved, signed off and closed, we agreed to meet up again after one year. Guess what, both fellows reached out to see if we were still interested in following up for even better rates for even more discounts given we already had several documents we are able to reuse without re-issuing. I gently asked them both to get back with me again in another six months. I look forward to working with them again.

L
3 years ago

This was our third time using Guaranty Federal Mor...

This was our third time using Guaranty Federal Mortgage and once again they were top notch! They are extremely professional, excellent communicators and very swift! They completed our loan 2 1/2 weeks in advance of our scheduled closing! They made our home buying process easier than expected.

S
3 years ago

Chris Peck and his team were nothing short of phen...

Chris Peck and his team were nothing short of phenomenal. Purchasing a home is very stressful and their level of dedication, communication, attention to detail, and sense of urgency is everything you'd expect and more from a Mortgage company.

P
3 years ago

We refinanced our home in less than 30 days with c...

We refinanced our home in less than 30 days with cash back. It went so smoothly, that my husband and I were questioning it all because we have never been through a refinance that went perfectly. We were used to not getting called back, or lost documents, or amounts changing at the last minute. Not with Jesse Henneman and his team. They were organized, answered every question without annoyance, and when it came to the closing docs... it was the exact amount that they stated it would be. Jesse and his team are honest, hardworking, and factual. I cannot imagine how hard they were working from behind the scenes to make everything flow together that fast and that well. We are still in shock that there were no surprises or disappointments. Jesse is an absolute blessing. We will never go with anyone else but him for the foreseeable future. Many, many thanks.

D
3 years ago

Our last "mortgage experience" was in 1974. Needle...

Our last "mortgage experience" was in 1974. Needless to say, things have changed dramatically since then. Thank goodness for Chris Peck and his amazing team at Guaranty Federal Mortgage. They were with us every step of the way, patiently explaining every aspect of the process even though we were 250 miles away. To say our computer skills were lacking is an understatement, yet we made it, and in record time. And the eClose process - who knew!? Thanks, everyone!

G
3 years ago

Guaranty Federal Mortgage is the best! I have been...

Guaranty Federal Mortgage is the best! I have been doing business with Chris for 10 years and he is a true professional. I refer all my personal friends to Chris and I have financed two loans with him. My most recent refinance was an eMortgage. The loan was underwritten and cleared to close in 6 days. The settlement agent came to my office, sat at my computer and I signed the documents on a phone! The process took about 5 minutes. I got the lowest rate and the best service! I highly recommend Guaranty Federal Mortgage and Chris Peck for all your mortgage loan needs.

j
3 years ago

I deal with several lenders in my line of work, an...

I deal with several lenders in my line of work, and I think GFM is truly first class. From the time they take explaining and walking customers through the lending process, to their commitment and dedication to eSign technology, they certainly give consumers the ultimate closing experience. They have an amazing team!

G
3 years ago

GFM was a Breeze to work with. Their processing t...

GFM was a Breeze to work with. Their processing team and underwriters made my loan process stress free! I highly recommend Guaranty Federal Mortgage to anyone looking to be a first time home buyer or who needs a lender for an investment property. Thank you Dan Grider for your superior customer service!

D
3 years ago

I felt like I had an entire staff of people workin...

I felt like I had an entire staff of people working to close my loan and only my loan. I had constant updates, everything was done fast, and everything went perfectly according to plan! I needed to sell my house to close on my new one with Guaranty, and the buyers for my current home had a lot of troubles with their lender in having delays. Thank god I found Guaranty and never had a single issue! I have bought four houses in my lifetime and this was the best closing I have ever had.

A
3 years ago

Thank you GFM for all of your hard work. You made ...

Thank you GFM for all of your hard work. You made the process quick and easy. Closed on the purchase of my new home in 15 business days and all done electronically. GFM has the best team, working hard to help their clients.

K
3 years ago

Chris Peck and Guaranty Federal Mortgage were wond...

Chris Peck and Guaranty Federal Mortgage were wonderful to work with on my mortgage. Chris said he would personally walk me through every step of the way as fast as possible and he did just that, explaining in detail what to expect and everything fell right into place. The only delay was on my end due to a couple construction items that took a few days longer than expected. The minute the construction was complete, they were back on it the next day closing my loan in record time. The loan officer met me near my office and all documents were electronically signed and sealed in less than 15 minutes. I can't say enough about what a help they were to me making this process as smooth as possible. I will be a repeat customer if I ever decide to refinance or secure another mortgage in the future. Thank you for your professionalism and service on this refinance.

T
3 years ago

Our family HIGHLY recommends GFM for your current ...

Our family HIGHLY recommends GFM for your current or future home financial needs. Whether its to refinance or purchase a new home, you will walk away feeling completely satisfied with the family friendly service that is offered through the entire process of your experience. Whether you know a lot or a little about the industry of mortgage finance, you will be happy you chose GFM.

C
4 years ago

What an unexpected find!!! We were in the market ...

What an unexpected find!!! We were in the market for a refinance and were working with our current mortgagee when we heard about Jesse at Guaranty. We called Jesse and within the first few hours we had the ball rolling and he was able to save us 10 years and thousands on our mortgage.

The five stars though is for his follow through.. any question we ve had has been promptly answered and resolved. Much appreciated even after the loan closing!

Strongly recommend working with Jesse, you won t regret it!!!

J
4 years ago

This past month, I used the services of Guaranty F...

This past month, I used the services of Guaranty Federal Mortgage for a THIRD time. I ve previously financed two home loans through GFM, and this time I used them for a refinance. Chris Peck secured the best rate possible and had the whole deal closed within a month, which is practically unheard of during these financially uncertain times. I must also commend the entire Guaranty Federal Mortgage team. They are a fantastic, hardworking and caring group of individuals who, in spite of COVID and all the stress that goes along with it, still manage to put the customer #1. The whole refinance process was quick, seamless and worry-free thanks to their due diligence and expertise. No surprises and no disappointments! Whatever your home finance needs may be, I simply can t recommend Guaranty highly enough. Trust me, you will not be disappointed!!

K
4 years ago

Chris Peck of Guaranty Federal Mortgage is a slice...

Chris Peck of Guaranty Federal Mortgage is a slice of yesteryear when customer service and care were far more prevalent than simply sealing the deal. Mr. Peck and his professional and AMAZING team work wonders behind the scenes quietly and efficiently. What may be (and often times truly is) a most complex and multifaceted home loan process appears uncomplicated and seamless. This team actually prepares you before the loan is even secure as to what the process is so there will be no surprises, or alarming segments. Communication and client care are absolutely noticeable every step in the loan journey, and the team remains in close but not obtrusive communication which further helps in meeting loan closing deadlines. Courteous, responsive, most patient Federal Mortgage actually makes you feel valued and appreciated, not simply an impersonal number on a tally sheet. Our personal loan would not have closed by the deadline had it not been for Chris and his truly gifted and most kind staff. Mr. Chris Peck of Guaranty Federal Mortgage is truly a professional formed from the old school way of conducting business; he cares about helping you achieve your dream during the home purchasing process, and he and his team work faithfully to see your loan go through successfully, on time, and with no mishaps. I highly recommend Guarantee Federal Mortgage to anyone seeking a home mortgage in Texas!

T
4 years ago

The team was very informative and kept in constant...

The team was very informative and kept in constant communication with us from pre-approval all the way to closing. They made what would have been a very complex process easy to understand and follow. All of our questions were answered in a timely manner, usually within minutes. We appreciate how GFM does business!

W
4 years ago

Chris and his Team at Guaranty Federal Mortgage ar...

Chris and his Team at Guaranty Federal Mortgage are the industry standard for customer service!
I dealt with Chris Peck and let me say, the man is extremely knowledgeable, strait forward and gets the job done! Our loan package had a lot of moving pieces and Chris and his team made the whole experience look like a walk in the park! Great people who care about you and take care of business! I highly recommend Guaranty Federal Mortgage! Thank you Chris and your amazing team!

J
4 years ago

Such a wonderful experience! Everyone I worked wit...

Such a wonderful experience! Everyone I worked with at GFM helped make what normally would be a nerve racking time into a stress free experience! If I had any questions they would answer them on the spot!

P
4 years ago

I would HIGHLY recommend Guaranty Federal Mortgage...

I would HIGHLY recommend Guaranty Federal Mortgage to anyone who wants a knowledgeable staff working on their loan. Jesse/Dan not only provided me exceptional service in the beginning, but they completed saved the day at the end of the refinance. My appraisal came in low, and they took the additional steps to find additional information for a reconsideration of value. I was willing to move forward with the lower value, but the additional service they provided saved me thousands of dollars in the end.

This is truly what mortgage professionals look like.

Y
4 years ago

A++ Service--We (with Allen Law) are taking the ad...

A++ Service--We (with Allen Law) are taking the advantage of the current low interest. So this is our 2nd time doing business with Guaranty Federal Mortgage. Thank you to their team Seth, Jennifer and Barbie. Great Service, Lowest Interest Rate. Highly recommended.

D
4 years ago

This is the second time we have financed a mortgag...

This is the second time we have financed a mortgage with Chris Peck at GFM. We can t say enough about the positive experience we had both times!! Chris listened to what we were trying to achieve and gave us very sound advice in helping us choose the right loan to meet our needs. Chris and the staff behind the scenes not only met, but exceeded our expectations. The loan process went so smoothly that it seemed to require almost no effort on our part. From the beginning the team requested the documents they needed to process our loan and ran with it. Chris and Jennifer Troxell kept us completely in the loop with continuous updates as we progressed through the loan process. Chris and the staff at GFM not only delivered a good loan, but also a great lending experience!

N
4 years ago

This was my 2nd time working with Guaranty Federal...

This was my 2nd time working with Guaranty Federal Mortgage, and I will recommend them to anyone and everyone! They are absolutely wonderful to work with. Customer service is definitely their priority, and it shows from start to finish. Big thank you to Chris and his team for another great experience!

J
4 years ago

Highly recommended for first time home buyers. The...

Highly recommended for first time home buyers. The experience was transparent and the information given was truly invaluable. From the receptionist to the owner, you were made to feel as an invited guest and not a burden. Being a first time home buyer, I had a multitude of questions and with each answer given, it built my confidence in this organization as well as myself in becoming a knowledgeable mortgage customer. The transparency of the process created speed in processing, confidence in myself as a customer, and trust in Guaranty Federal Mortgage. They take what you have and give you a real assessment of what power you have as home buyer. They didn't oversell, undercut, or try to manipulate me into using them or sway me from other companies. They spoke to me as an person, were not condescending, and worked with me in every way possible to find the best solution, not the most profitable. I would use them again and recommend any persons looking to buy or refinance a home to go with Guaranty Federal Mortgage. Mr. Chris Peck and his organization truly make you feel like you and your concerns are important and understand the stressors of making such a large financial commitment. I am a better person and more knowledgeable of the mortgage process as a whole because of my experience with Guaranty Federal. Thank you

L
4 years ago

YES!!! You ve gotta use Guaranty Federal Mortgage!...

YES!!! You ve gotta use Guaranty Federal Mortgage! We got a great loan with a low rate! My husband and I were in search of our first home together when we soon realized this market was even tougher than expected. We had a complicated loan with lots of obstacles. They made sure we understood completely what we needed and how to get it. Chris Peck and his eager and knowledgeable team walked us thorough the entire process start to finish without any negative surprises! Ultimately making our dreams of homeownership a reality. Could NOT have done it with anyone else! I am truly grateful for the ENTIRE team at GFM!! Hugs to all

V
4 years ago

There are many mortgage companies out there you ca...

There are many mortgage companies out there you can choose to use but only one will give you the absolute best experience you will ever have when you need a new or refinance loan. Chris and his team are the absolute best team of folks I have ever dealt with. Exceptionally knowledgeable and highly available you will feel extremely informed and thoroughly updated along the way. It truly has been an absolute pleasure dealing with Chris and everyone there at GFM. I came to them from a perspective of skepticism from a previously HORRAFUL experience at another lender. Not only was it a completely positive experience but a completely exceptional experience with an UNHEARD OF TWO DAY turnaround for underwriting my loan. Mine came out with 0 exceptions and no ridiculous questions about my previous transactions or those of my family members. They literally took something that I was truly dreading getting through and turned it into the best, most straightforward, well informed and communicated experience I HAVE EVER HAD! Kudos to Chris and his team of highly experienced and capable staff for their incredible service oriented attitude. I look forward to referring all my friends and family to GFM for all their mortgage needs - purchase, refinance, cash-out refinance - they do it all brilliantly!

R
4 years ago

Ive worked with Guaranty Federal Mortgage on a pre...

Ive worked with Guaranty Federal Mortgage on a previous buy and sell, and I was very satisfied with the team work and services put forth. With this most recent buy my family and I are more than thoroughly pleased with hard work and time placed into making sure we were taken care of every step of the way and in a phenomenal time frame (10 days shorter than expected) during this pandemic and not always being able to be at full staff due to the affects. They stayed professional and didn't give any excuses to slow things down. Not only did we get great service but we were well educated during the process. I highly recommend this company to new buyers and seasoned buyers. You won't be disappointed.

R
4 years ago

Awesome experience! It is so hard to find compani...

Awesome experience! It is so hard to find companies who see customers as anything other than profit, but GFM genuinely cares about their customers. I cannot speak highly enough about their dedication to your loan and their knowledge of the industry. They truly went above and beyond to get our loan closed on time and over the holidays and I am grateful!

B
4 years ago

Chris and his team did a great job. The home buyin...

Chris and his team did a great job. The home buying experience is intimidating but this team was there for me anytime I had a question or was unclear on something. Thank you all for your help.

S
4 years ago

Chris and his staff are very good at what they do....

Chris and his staff are very good at what they do. Our experience with them was flawless. They were very knowledgeable, communication with us was great. I would highly recommend. Thank you for a great experience.

J
4 years ago

We used Guaranty Federal Mortgage to refi our hous...

We used Guaranty Federal Mortgage to refi our house and got an outstanding experience! We got a great rate, the processing team was awesome to work with and underwriting only took a few days. Great overall experience and I would definitely recommend them.

J
4 years ago

In the past six years, I ve financed two home loan...

In the past six years, I ve financed two home loans in Texas and both times I ve used the exceptional services of Guaranty Federal Mortgage. In all honesty, I can t imagine going through the process without their expertise, guidance and support. Chris Peck knows the mortgage business like the back of his hand, and he remained in continual contact with me from the very first step to the last, explaining every option, securing the best rates, answering my many questions and ensuring that both of my closes were on-time and stress-free. I should also say that his staff is simply fantastic. Everybody I ever spoke to at GFM was professional, courteous, knowledgeable and extremely helpful. I hope I won t be buying another home again for a very long time, but if so, Guaranty Federal Mortgage will be the very first call I make. Yes, I know that there are many other lenders out there, but I promise you won t find another mortgage loan company that tops GFM in terms of rates, experience, convenience and topnotch customer service. They truly care about their clients. You ll experience this for yourself the very first time you speak to them. Thanks again, Chris. You and your staff are simply the BEST!!

T
4 years ago

I would like to thanks everyone at GFM for their q...

I would like to thanks everyone at GFM for their quick and painless servicing of our new home loan! Initially we were supposed to close within 21 days which we would not have had an issue doing due to their preparedness and diligence! we ended up pushing the closing date back a few weeks to allow for repairs that were required before we could proceed. Once we were clear and got all of the necessary documents turned in our loan was approved within 3 days!! Everyone I worked with was pleasant and helpful, everything was straight forward without any surprises. Thanks again to everyone involved it has been a pleasure!

D
4 years ago

Can t say enough great things about Seth and GFM. ...

Can t say enough great things about Seth and GFM. Very happy customer. I felt valued and genuinely looked after throughout the entire process. Refinancing is supposed to be painful, and this experience was anything but! Not a question he couldn t answer himself or get me an answer for quickly. Truly grateful for my loan experience with him!

M
4 years ago

My experience at GFM was absolutely incredible. F...

My experience at GFM was absolutely incredible. From the very beginning, it was clear that GFM was interested in finding the best solution for me, even if that meant not using their service. They consulted with me on every decision, provided me with an honest perspective, and never made it about their bottom-line. Instead, they made it about my experience and about providing a service with empathy for an overwhelmed consumer.

If you're interested in working with good people and receiving honest responses to your questions and concerns, I'd highly recommend GFM.

D
4 years ago

Refinanced my house during a World wide pandemic a...

Refinanced my house during a World wide pandemic and looking back, I would never know. They use the latest technology and all the team is very informative. They made sure I knew at what point of the process my loan was at every step of the way. Thank You Guaranty Federal Mortgage for an honest and seamless transaction.

T
4 years ago

My husband and I used Guaranty Federal Mortgage to...

My husband and I used Guaranty Federal Mortgage to refinance our home, and the entire process went so smoothly and easily. Plus they provide excellent customer service from day one until closing. We've already referred others, and will continue to do so. We will definitely use Guaranty Federal for our future financing needs.

M
4 years ago

Chris Peck and the team at GFM are the best. I've...

Chris Peck and the team at GFM are the best. I've bought numerous houses over the last 7 years and this is the second time I worked with Chris and his team. If you want a team that is knowledgeable, efficient, and looks out your best interest there isn't a better mortgage company out there.

R
4 years ago

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j
4 years ago

A special hats off to Seth Hogan... his efforts an...

A special hats off to Seth Hogan... his efforts and patience during my long decision making process sold me on GFM. He kept beating the competitors over the head with the lowest overall closing costs. Also, months later I asked for assistance on a separate issue, and he was right there when most other people would have ignored me. Thanks Seth! (and GFM)

G
4 years ago

Just wanted to hop on & say how pleased my Husband...

Just wanted to hop on & say how pleased my Husband & myself we're with GFM!!
Chris Peck was VERY PROFESSIONAL & explained in detail everything to us to our understanding.
If we had any question's we felt most comfortable with contacting Chris.
We will recommend GFM to our Family & Friend's, thank you Chris Peck & Staff!!

D
4 years ago

Working with Guaranty has been so easy! They were...

Working with Guaranty has been so easy! They were honest and straight forward about the entire process. I felt very comfortable that they were on my team and trying to help me make the best decision for our financial situation. They gave us the best options and rates immediately unlike other big name companies who kept changing the terms of the loan every time we would say we weren't interested. We will definitely recommend them to our family and friends!

R
4 years ago

Guaranty Federal Mortgage was the best experience ...

Guaranty Federal Mortgage was the best experience we've ever had in dealing with lenders. Not only did they make things as smooth as possible, they also educated us thoroughly throughout the process of lending. We felt as though we had a long time friend helping us meet our goals rather than just treating us like another customer with their intrests before ours. They truly put our family first and Id' recommend them to everyone looking for first class service.

W
4 years ago

Could not have had a better refinancing experience...

Could not have had a better refinancing experience than with Guaranty Federal. First off, refinancing can be a confusing and stressful process. I have heard horror stories of long, drawn-out processes to get refinancings closed--even to the point of never closing. In talking to other potential lenders, I was left shaking my head at their apparent lack of knowledge and evasiveness in their ability to answer my questions as well as the amount of time quoted it would take to close. This was definitely not the case with Guaranty. Guaranty knows getting the lowest interest rate alone should not be the goal of the process, rather it is a blend of interest rate, term, cash outlay and payout on those cash costs that results in the best financial outcome for the borrower--and they were willing and able to take the time to thoroughly explain every step of the process to me and update me all along the way. Best of all, we closed in only TWO WEEKS from application and received a competitive interest rate with minimal cash out of pocket (far lower closing costs than I was quoted by other lenders). The whole team was fantastic, but I cannot say enough about their founder and leader--Chris Peck. I cannot sing his praises enough....he was a real oasis of knowledge and experience in the sea of uncertainty I found elsewhere. I could not believe the ease I experienced all through the process.

L
4 years ago

I was a first-time buyer and just have one word to...

I was a first-time buyer and just have one word to say about Guaranty Federal Home Loans WOW .
Throughout the process everyone at Guaranty Federal Loans were very responsive, excellent to communicate with, and got everything done promptly, smoothly, and correctly.
They made buying my new home for my family a pleasant experience. When there were so many other things to worry about during this process and many of them that could have gone wrong, this part was straight forward and a giant weight off my mind.
Moreover, the whole team at Guaranty Federal Loans was over-the-top amazing!! We will recommend Guaranty Federal Loans to friends & family!

The process was seamless. In this electronic age, this is how things need to be.

B
4 years ago

This is the 3rd time I've used Chris at Guarantee ...

This is the 3rd time I've used Chris at Guarantee Federal Mortgage for the purchase and refinances on my home mortgage. Chris and his staff are very knowledgeable, professional, and trustworthy. Chris is always a pleasure to work with, I always have a good experience, and I would definitely recommend him.

D
4 years ago

This is my 3rd transaction with Guaranty Federal M...

This is my 3rd transaction with Guaranty Federal Mortgage all with Chris Peck and his awesome team. His knowledge and advice during each of my transactions has been the most important thing about my entire experience. The experience and efficiency of Chris and his team made all the difference in the world to my customer experience. I would highly recommend him to any of my family and friends and I look forward to any future business with Chris and the team at Guaranty Mortgage. Thank you all!

A
4 years ago

It was a pleasure dealing with Dan at GFM througho...

It was a pleasure dealing with Dan at GFM throughout the entire process. GFM has some of the best rates around and easiest mortgage process, I highly recommend anybody in Texas looking for a mortgage to contact them.

M
4 years ago

The Guaranty Federal Mortgage team was outstanding...

The Guaranty Federal Mortgage team was outstanding!! We started the process of building our very first home in January 2018 and did not originally use GFM as our lender, but when our original lender increased our percentage rate significantly, we were forced to shop around and ended up calling GFM. Our first contact was amazingly informative! They reviewed our previous loan outline and terms, walked through all of our questions and ultimately advised us that we were not getting the right loan for our situation for a number of reasons. They explained everything so clearly, helped us make the necessary adjustments to our loan and ultimately made us feel at ease in the whole process. This alone would have been enough to write a glowing review, but then came the above and beyond stuff... We had some serious communication and clarity issues with our builder regarding who was paying our title fees. The team at GFM worked diligently (even over the weekend) to answer our questions and make sure everything was cleared up and fought for us to make sure the builder covered the fees. Then, our appraisal came back a little under the price of our home (which by the way GFM made the awesome suggestion to order in advance so we didn't get blindsided at the closing table), and yet again, they worked tirelessly to ask for comps, a second opinion and ultimately did what others could not, and got our appraisal adjusted to the meet the asking price of our home.

The Guaranty Federal Mortgage team put in a ton of hours for us to make sure we were taken care of, answered all of our questions and helped us navigate the crazy waters of first time home buying. They are outstanding and I truly cannot recommend them enough!!!!

R
4 years ago

I would highly recommend Dan Grider at Guaranty Fe...

I would highly recommend Dan Grider at Guaranty Federal Mortgage! He gave me a detailed Fee Worksheet when I was shopping for mortgage. That was very helpful when I was comparing other offers. He's rate and fees are very competitive. He is a local lender, has many years of experience and was able to close mine under 3 weeks.

R
4 years ago

This staff could not have operated more quickly, t...

This staff could not have operated more quickly, thoroughly, and more with our best interests in mind. We will absolutely use them again and recommend them to anyone who wants their mortgage to go smoothly!

P
4 years ago

Absolutely the most efficient and professional gro...

Absolutely the most efficient and professional group of people that we have ever worked with. Would like to thank the folks that we did not have the pleasure to converse with for their efforts to have this process completed in timely and efficient manner.
Thanks to all of you, The Satterfield's.

C
4 years ago

I had the best experience with GFM. Everything was...

I had the best experience with GFM. Everything was clearly explained. My loan officer gave me timely updates and help me problem solve issues that arose. We were treated like family and not just another number.

a
4 years ago

I highly recommend Guaranty Federal Mortgae for a ...

I highly recommend Guaranty Federal Mortgae for a new mortgage or refinancing. The back office is exceptional pulling everything together behind the scenes to make sure that your transaction goes forward efficiently and on time. We have used GFM in the past and will use them again based on our positive experiences.

M
4 years ago

Today we closed on what we hope will be our last h...

Today we closed on what we hope will be our last home purchase. We are retired and over the years we have bought and sold many homes, and in different States. We just moved to Texas from Florida, and while we were looking forward to the house hunt, we were dreading the usual nightmares of working with the lender and the closing. Our Realtor suggested a company that was very efficient and knowledgeable with VA loans. Boy, was she right! From the first phone call to Guaranty Federal Mortgage we were treated like royalty and were reassured that they would take care of everything, even knowing that VA loans are usually labor-intensive. Jennifer and the whole staff kept us up to date regularly. The sellers wanted a "quick closing", and even with all the hoops they make VA lenders jump through, we closed in less than four weeks! We have never had as easy an experience in purchasing a home. We can't even imagine how they did what they did so quickly, especially when they cannot control the speed of the VA. If you're in or moving to the DFW area, I would definitely recommend Guaranty Federal Mortgage. I know that Mr. Chris Peck, the president, and Jeniffer Troxell, who, with her staff handled all of our mortgage business from start to finish, will treat you every bit as important as they have us. We're thankful that our Realtor suggested Guaranty Federal Mortgage!

Mike and Kellie

Guaranty Federal Mortgage

Guaranty Federal Mortgage

4.9