Megan Hanna

Review of Guaranty Federal Mortgage

The Guaranty Federal Mortgage team was outstanding...

The Guaranty Federal Mortgage team was outstanding!! We started the process of building our very first home in January 2018 and did not originally use GFM as our lender, but when our original lender increased our percentage rate significantly, we were forced to shop around and ended up calling GFM. Our first contact was amazingly informative! They reviewed our previous loan outline and terms, walked through all of our questions and ultimately advised us that we were not getting the right loan for our situation for a number of reasons. They explained everything so clearly, helped us make the necessary adjustments to our loan and ultimately made us feel at ease in the whole process. This alone would have been enough to write a glowing review, but then came the above and beyond stuff... We had some serious communication and clarity issues with our builder regarding who was paying our title fees. The team at GFM worked diligently (even over the weekend) to answer our questions and make sure everything was cleared up and fought for us to make sure the builder covered the fees. Then, our appraisal came back a little under the price of our home (which by the way GFM made the awesome suggestion to order in advance so we didn't get blindsided at the closing table), and yet again, they worked tirelessly to ask for comps, a second opinion and ultimately did what others could not, and got our appraisal adjusted to the meet the asking price of our home.

The Guaranty Federal Mortgage team put in a ton of hours for us to make sure we were taken care of, answered all of our questions and helped us navigate the crazy waters of first time home buying. They are outstanding and I truly cannot recommend them enough!!!!