At the entrance they let in by measuring the fever, but entering the SSN lounge, the lounge is super full. With people one foot .... necessarily too close ... how can you point this out? They don't have to let so many people in!
Poor visit, the "doctor" even looked at me in the face, just a touch to the sick finger, read the previous reports. In his diagnosis he was wrong to mark left and right, he wrote untrue things like "I explained the different surgical options". While he wrote the diagnosis he answered 3 messages on WhatsApp and finally he tells me that I'll see you in 6 months while on the famous diagnosis it's written 2-3 months ... bad experience, I would not recommend it for anything.
I feel great !! But the number of reservations that problems has? The call comes off by itself, wrapped does not ring and the line falls ...
Deeply disappointed and embittered by the behavior in regard to my brother died Monday night and abandoned in the mortuary without any control, no manager with whom to speak, Thursday morning still no cleaning in the room with unpleasant smells.ci was finally told that it would be brought in cooler place. after 5 days? bad vote.
After more than 15 minutes of telephone waiting, obviously the line goes down ..... Obviously .... Hoping that the operators will not disconnect!
I started radiotherapy in multimedia I can not say anything else what the staff is
very attentive and puts the patient at ease, professional and, the doctors available and attentive I could not find better.
Booking service awkward, false and incompetent. Both through SSN and private fund. If you have problems with the management change it.
Bad behavior of the "Doctor" Faccenda Isabella "doctor" physiatrist.
When an 80-year-old woman asks you for a hand to get up from the bed, you don't answer: .. because she didn't bring her daughter .. and when this, mortified, manages to sit up, you don't tell her: .. she saw that there is. did ...
Advice to the management, evaluate your collaborators better.
Well-trained and very kind doctors ... shame about the booking service !!! rude to say the least ... no respect for people of a certain age .... yelling in the face of customers?!?!?!? Bah
I waited about 30 minutes to book a visit, comfortably seated. Friendly and smiling staff.
You must explain to me how it is possible that a patient with a broken hand and a brace is not given the slightest chance of having a visit with a surgeon within three months. I have already been with my guardian for two months and no one has given me either a deadline or a chance to let someone see me; this morning I tried to book a visit and they told me they would give it to me in December. How is it possible that this surgeon is so busy until December? I have never received similar treatment in any hospital you have to die of bad shit.
Excellent hospital for visits by national service, private and with insurance funds therefore they have very short waiting times.
For first aid it is best to go elsewhere. Small, with few doctors and endless hours of waiting. With obvious otitis with bordoux ear, swollen and fever, they gave me white code (for which one must pay,) but they are obliged to give you a green code with a pathology ... thank goodness the doctor who visited me after 5 hours, speaking he told me and changed it. Bad experience.
For the interventions nothing to say, indeed they have excellent surgeons, comfortable rooms and friendly staff.
Two hours late for a nephrological examination ..... He speaks for himself. Disabled mother aged 82 in a wheelchair. Absolutely not justifiable given the period.
The toilets in the chambers have no aspiration, that is, the poop odors must be dispersed in the chambers and perhaps by passive, random aspiration. That is, the aspirator does not work.
Toilet paper must be provided by customers = users = patients!
----- Some nurses are mangy, others kind, but this is perhaps accidental in various hospitals.
----- The rest seems to me to be fine but in reality I don't know, I'm just an optimist.
I have visited rooms with very articulated motorized beds, but used in the least.
Ps professional but very long times due to little personal
quite nice and qualified staff, the structure is well maintained but it seems to be a little dated
shameful the said primary professor G. Chekikian who tells us that for beds need we double take away our 85 year old aunt, that if we do not come we slam it out and cares, that if we do not understand what he says we have mental problems .... ... shameful behavior of a person who before being a doctor should be human and above all communicate first with relatives and not last. Shameful that they encounter arthritis of orthon, difficult walking and cardiac fibrillation and for need of bed it tells us that everything is ok and that it must go out .... moreover on foot that he does not care .... sin that my aunt fatuichi to be standing. Shame! A doctor who muddies the name of the hospital
Personally I don't want to tell my experience it was so bad. I would never go there again and I would not recommend it to friends and family.
From my home I booked a complex shock wave treatment - 3 applications - in 3 minutes (as I was not yet registered with the hospital booking service) by entering the data of the referral given to me by my doctor. Among other things, there was also a convenient fax-like of the referral to understand which were the required fields on the online booking page and what they were called on the referral (just look at the fax-like present on the site on which the names were printed fields in full). The booking service is YOUR TIME, which is the same IDENTICAL system used by the San Donato San Raffaele Hospital Group. So when you learn it's the same for all hospitals. To register you just need your mobile number and a password that you invent at the moment. Having registered in 1 minute I was able to make a reservation in 2 minutes. And I can also find here all the results of the blood tests and all the other tests I had to do in Multimedia. If you don't have a computer you can maybe do it on your mobile too. I hate doing things on my cell phone because I'm old and I prefer the "OLD SCHOOL" method if you don't have a computer or internet connection you can ask a nephew or a neighbor. I don't think anyone is denying you help with this. With this method, gatherings are avoided in the CUP waiting room of the hospital which does not even have windows. And without gatherings, COVID does not spread.
I regret to point out the rudeness of some people who work at the acceptance of the solvent sector, insurance funds such as unisalute. Then the infinite waiting for those who have a ss service that is now increasingly adrift. Healing is a luxury and even those who can afford it, education, the humanity of the staff is not obvious. Pick-up Pap test report only Thursday from 8 to 11 .. is not sent. Then another lost working morning but what do they really care about ?!
They do not respond .. also with priority give place to those who pay unreliable ...
Hello, My family, has chosen this structure for various reasons and certainly various episodes of professionalism, competence and humanity, (a rare gift in Italian healthcare ... if I may emphasize this) also for logistical and structural aspects (parking convenience , quick entry, clear and orderly acceptance, various services included.
The only drawback, is the respect of the schedules of reservations for specialized exams. In practice, 90% of visits involve a delay on the booking time that varies from 30 to 65 minutes. Truly inconceivable. Especially if the visit, which is already delicate in its sector, is confirmed (without alternatives) early in the morning, and with an eighty-year-old patient who walks badly. Last of this morning, my father was the protagonist, who as you can easily deduce, has HUGE difficulties to be at the office at 9 am, which means getting up at dawn, with great difficulty, and making him wait, once he arrives, an hour beyond the time indicated by the reservation. But I wonder: is it so difficult to meet a schedule? If the previous patient arrives an hour late, then he moves. Subsequent patients are not damaged. Eventually I find out that the luminary was drinking a coffee, because after a day of intense work (9 am) we certainly can't deny it to him.
In short, the moral is that in the midst of something that could work, there is always someone who does everything to make a day that is already complex in itself both difficult for the patient and their family members. I hope the message arrives loud and clear. Sincerely. rc
I have been operated on in this facility and I am doing physiotherapy and I must say that between hospitalization, physiotherapy and a good hospital.
I was operated by Dr. Lodi exquisite and very professional person. Thanks to all the kind and available operators.
Everyone here wonders why the plastic surgery surgery took many more bookings than they could dispose of (3 hours late). And anyway to the complaints of the patients I point out the special response of the dermatologist nurse: "if you don't need it you can go" then she went away for 50 minutes in a long family call. Fantastic (but for what the MULTIMEDIC pay? Yes right ..... it pays for the intelligent and professional answers to the questions of waiting patients.
Physiatric visit with Dr. Isabella Faccenda. Listening skills equal to ZERO, haughty and unfriendly attitude, did not even occur (in Italy it is not customary). I came out very disappointed, zero explanations to my questions. Approximate and very indelicate visit. As far as I am concerned, some people should work on the assembly line, not with people, especially those who are not well.
In retrospect I add that on the day of the visit I informed the doctor that I was awaiting the outcome of a cervical MRI which in her opinion was perfectly useless and not indicated, given the radiographic examinations. Too bad that instead thanks to the resonance I discovered to have two protrusions and a cervical hernia. A licensed incompetent.
Scandalous. I spent 125 euros each to have my daughters swab, for minors the withdrawal is paper only, after 48 hours I have been queuing for an hour in total chaos. They told us to come back tomorrow. They collect the collection form and do not even check the correspondence between the deliverer and the collector.
There are even the carabinieri to keep order, all crowded together that if you don't have a virus, you can get it.
3 stars for the "dislike" of the operators, I understand the stress but a little more cordiality and availability .... For the rest, good structure.
I still change the star review because the operators are unbearable and the waiting times are absurd for private visits!
occupational medicine, very kind staff, but long time periods
I had a loved one in care of them ... they excel in everything ... they are very good, sure of what they do and the hospital is better than a hotel ...
Ospedale inutile! Se non hanno voglia di lavorare che chiudano pure! Allora mio zio settantasettenne ha cercato di prenotare una visita andando da solo e dopo un' attesa di un ora gli hanno detto che per non creare assembramento non possono More
Despite the wait it is worth it to get a subsidiary. Bravi
Inefficient telephone booking, waiting with the message the operators are busy etc ... at least 5 minutes. Some operators will close the call.
I understand their work is certainly not exciting, but they are paid; while time lost for them no.
I was at this MultiMedica for a visit from the doctor of the work of my company; I came across the gentle Dr. Miceli an exquisite person really prepared and able to answer all my questions. Certainly a very positive experience.
I understand that we are experiencing a particular moment of emergency, but in this structure everything happens ... hospitalized patients are lost, the users in the ward are not offered, the least assistance, they are left to themselves. Meals are considered a luxury, because they are not insured and never at fixed times.
Impossible to communicate with the staff of the structure or with the doctors, both in the hospitalization phase and in the discharge phase, moreover the prescriptions for the drugs added to the therapy are not made and those made are wrong ...
Here only the nurses in the midst of the general buriana, are the ones who give you minimal answers ... and they are not to blame since they are understaffed and are subjected to hallucinating shifts ....
Council ... fruit of a personal experience, not told ...
Stay as far away as possible from this property !!
Impossible to book by phone ..... inifiniti attempts and after 15 'falls the line
Poor booking system. A reservation cannot be made within a reasonable time. I tried to call from morning to night, having finally taken the line and started the reservation, the line fell and I was no longer able to talk to the booking service which also ends at 3.30pm !!!
Instead, I have to thank the gentleman who replied from the public relations office (URP) for being able to get in touch with a doctor who is following my mother, showing that he immediately understood my problem.
APPEARANCE STILL SOME DAYS BEFORE GIVING AN OPINION !!!
At 8.45 in the morning the cup service was already active and flowing. Too bad the central monitor was turned off (maybe broken?) I said to myself: a little gymnastics is good in the morning. You look at the right monitor then slowly the left one for 15/16 minutes waiting for your call and notice that it can be done. Before leaving the structure, I pass the one behind the information desk from the bathroom and, to my disappointment, I observe that one of the two is out of order and the other has an indecent tablet. I was amazed that a hospital like Multimedica, of which we hear so much, does not want to present the bathroom in a flawless way as a business card. Local that is certainly visited by dozens of people a day. I will be from another world or another time, but these are important signals for me. Until next time. After 2 months (today 15 January 2020) being in Multimedia for a visit from my wife I found that my report, certainly also from other users, was heard: the monitor is working and the bathroom tablets have been replaced and they are more than dignified. Thanks for the timeliness and attention paid to your users.
An immense thanks to the whole cardiology department great professionalism and humanity
Obscene behavior of the emergency room: a non self-sufficient patient arrived with the 118 (on the indication of the attending physician) not accepted by the emergency room as words considered not serious. We had to go and pick it up with a private car (therefore without aids) and bring it home.
It is inconceivable to have to wait more than 1.5 hours to book at the counter, having about twenty users in queue. The system is scandalous
Great center well organized, I have never had problems both in booking and acceptance of services. Over the years I happened to have a loved one hospitalized in cardiology. Nurses and doctors were very good at solving the problem. On the ground floor there is a bar and a shop for orthopedic items. There is no restaurant or restaurant facility apart from the bar. This is a little inconvenient for the relatives of the patients.
The diabetic foot: the team is professional at 1000/100 the expectations are true but they are due to the accuracy with which they intervene on patients who do not all have the same problem and all work non-stop from morning to last patient always with the maximum commitment !!!
Thank you for being so professional and extremely human with everyone!
Matteo Di Giulio
Gastroenterology surgery for the removal of an adenoma
Very kind but approximate doctors. They do not put stitches and then at home huge bleeding. So we have to go back to the points and redo the preparatory liquid diet.
For collection absurd hourly reports, only from 4 in the afternoon and many difficulties
Yesterday, Thursday 5 November I went to this facility to collect the result of the swab for Covid-19. The queue outside was very long, the distance certainly not adequate since the queues also included elderly patients who had visits but who being so crowded could have become infected. The report was supposed to be ready by 15.00 but at 15.30 we were still out waiting and the line kept getting longer. As if that weren't enough, at a certain point a community of Egyptians (identified by the only boy in the community who had CIVILLY lined up) began to create disorder, shouted, crowded at the entrance, overcoming the line and taking off their masks: it seemed a circus. The carabinieri therefore had to intervene to try to restore order. In all of this he was full of queuing elders who felt rude and rude answers from the young lady who was feeling the fever. In the end we realized that our reports had been published by the ATS and we left without even withdrawing the report because the situation was incommentable and unlivable, I wouldn't be surprised if someone got infected yesterday.
Visit of the hand with a very good doctor. It is the organization that makes trouble. To do an electromyography did not accept my commitment and being out of region I have paid 202 euro to then redo the task as they wanted to return the next day to get the refund. I live at 70 km. The next day I arrive at 8 but there is no money in the box and I have to wait for 10. Organization of disgust
Poor attention to the patient. There is never an answer to the phone. Important appointments are delayed. The information is not clear. I advise going to another hospital.
The First Aid of the Multimedica is a SHAME !!!
My mother, 88 years, brought to the emergency room in yellow code at about 16 hours remained in the cot until 22.30 WITHOUT BEING VISITED!
People, arrived at 9 am in the emergency room, I saw them voluntarily going to 22 and exasperated, of course WITHOUT BEING VISITED.
Not only! In the long wait we could watch animated discussions between the nursing and medical staff.
FIRST AID FOR MULTIMEDIA NEVER AGAIN !!!
I can't say good things about how I found myself in the emergency room on Sunday ... I don't recommend it ...
3 July 19. Appointment for dermatological check-up, at 11am, I opted for a private arrangement at a preferential rate (55 ). Assistant in the use of machines for issuing position numbers in queues is expressed in ciociaro ... details :) Waiting time for acceptance 20 minutes (as per printed tickets). Delay compared to the visiting time 30 minutes: not because of the doctor but the organization, which has scheduled appointments 10 minutes away from each other. Incidentally: 55 every 10 minutes make 330 per hour, a primary rate.
Quick visit. Blood tests done 30 days. before they are not even looked at. Some of the same tests are prescribed again.
During a physiatric visit, Dr. Faccenda humiliated me because I hadn't brought the documentation when it was in the PC, then she is grumpy and I have not solved anything. The ER is a hole, the triage is done
in the waiting room with patients and relatives without respecting privacy
In cardiac surgery they only do damage and then they wash their hands. Once discharged the patient is forced to go to other hospitals to make someone else get their hands back.
Excellent hand surgery my son was operated on and everything went well
Three days to ask for information on a covid test for my 89 year old mother No one answers besides that I have to spend 300 euros Someone tells me if this is an analysis center or a bar, no because I have to understand if moving an 89 year old woman is someone who works, just a doorman and a cleaner in short, someone to answer the phone.
From 7:45 am to the emergency department of the Multimedica of Sesto San Giovanni for fall and possible injury to the shoulder. At 7:30 pm I'm still in the emergency room. I am in White Code: Not Urgency .. So medical intervention after red, yellow and green ... Twelve hours of waiting is a real indecency, even for a white code.
Have pity ... For a week I try to book a visit but someone who works there ?? Have you stayed in smartworking? No I know in bed Working ...
A star ... Mass only xke you can not put half or nothing of its own ..
Have the foresight to work because without us coming to visit you you shouldn't even be there.
One calls and where are you? Always phones off the hook.
Endless waiting times, arrogance beyond imagination, bad organization, sanitary operators full of bracelets, earrings and necklaces, even today they let the dog enter for someone who works where there is physiotherapy .. guys in Italy health makes Schifo
Impossible to book in any way (by phone or via the web)!
It is not possible to make telephone reservations for therapies.
You have to go personally to the counters.
It really seems like a disservice to me.
Even privately same problem.
Buffer booked with ATS online. At 7.30 the appointment and at 7.31 I was back home. No privacy issues. They ask you to confirm your name and date of birth so as not to exchange test tubes. Exam lasts 30 seconds. The ats system was actually blown last week but honestly nothing has ever worked so well in a delirium as it did now. OK for me
Bad service to avoid absolutely incompetent doctors unable to assess a fracture !!, should close
Seven jumped on me for a suspected heart attack !!! All available, from triage (oh well, I arrived in an emergency by ambulance), to observation in p.s. up to intensive care 4th floor. Cardiologists to lay red carpet on! And then in the ward. (perhaps the approach with bedridden bedridden for prevention, with regard to personal hygiene, should be reviewed here, but, we survive). I would like to shake everyone's hand, for the fussiness with which they dealt with my case. They have been exceptional. In the end it was just stress accumulated in a tense year. But I'm sure that for now, I have nothing wrong with my heart. Another excellent experience in the eye department with my sister. Since the first contacts, always all kind (perhaps they do a preparatory course I don't know), clear in the information, available. They have a human approach, you are not a number like in other structures. Maybe luck, maybe for the pathology treated, mah. Everything has always gone well for us. Ah, I forgot, the excellent hand surgery department. For a snap, I predicted six months (I didn't believe it !!) with a personalized tutor. Everything went by without intervention. Great! the fact itself and their competence ... I recommend it as a structure, but wishing you don't need it (it means that you are in excellent health). Good life
I found myself well, Fast appointment and good staff, for paid visits ask for the subsidy that cost you half, you do not need anything to have it the doctor's commitment is enough, because they do not tell you at the time of booking, you must be you to ask
I would like to congratulate the ophthalmological unit and particularly the dr. Pagliaro. Professional, kind, with a dose of humanity that is now rare to find.
Many thanks Giuseppe Pasut
The indirect knowledge with the structure, relative to my father's illness, was positive; the nephrology department is very efficient, Dr. Bertoli and Dr. Ciurlino are people of great humanity and dedication, and I forgive the other doctors whose names I don't remember but I remember the delicacy and courtesy well; the nursing staff is also valuable, with the exception of a couple of elements that are too irritable.
Inexplicably the access side from the Via Rovani has scattered waste inside the fence, like broken planters, and material piled up untidily; the feeling of degradation is tangible and unworthy of such a renowned structure.
Unprofessional staff I went yesterday for sciatica in the back I screamed in pain unprofessional nurses even there was a Moroccan one who told me that I had to get up and go home and that this was not a hotel I was not standing and she mocked along with the his colleagues. I am an Italian citizen I pay my taxes and being teased by that subject did not go down on me ... the only one who has to go to his house and her ... ONE SUCK MORE
To book by phone a week ... we put it last Thursday that I feel we are on Monday.
Let's see how much longer it takes ...
I went by Friday: 40 minutes of waiting on my cell phone and then they put me down.
The whole record will eventually learn by heart.
But can someone who works lose all this time?
To take a reservation ... bad.
As for visits and the structure .. good.
Very efficient ophthalmology and surgery department as well as oncology and physiatry departments! Nursing staff and medical preparation and friendly with a few exceptions! Ample parking with different places available as in all hospitals, unfortunately for a fee!
Be wary by Dott. Domenico Scicchitano, resigned people without handle inspections
Surgically good, excellent but very bad! Nurses rude, head nurse who is believed authoritative screaming. Bad staff.
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