Hello, My family, has chosen this structure for va...

Hello, My family, has chosen this structure for various reasons and certainly various episodes of professionalism, competence and humanity, (a rare gift in Italian healthcare ... if I may emphasize this) also for logistical and structural aspects (parking convenience , quick entry, clear and orderly acceptance, various services included.

The only drawback, is the respect of the schedules of reservations for specialized exams. In practice, 90% of visits involve a delay on the booking time that varies from 30 to 65 minutes. Truly inconceivable. Especially if the visit, which is already delicate in its sector, is confirmed (without alternatives) early in the morning, and with an eighty-year-old patient who walks badly. Last of this morning, my father was the protagonist, who as you can easily deduce, has HUGE difficulties to be at the office at 9 am, which means getting up at dawn, with great difficulty, and making him wait, once he arrives, an hour beyond the time indicated by the reservation. But I wonder: is it so difficult to meet a schedule? If the previous patient arrives an hour late, then he moves. Subsequent patients are not damaged. Eventually I find out that the luminary was drinking a coffee, because after a day of intense work (9 am) we certainly can't deny it to him.
In short, the moral is that in the midst of something that could work, there is always someone who does everything to make a day that is already complex in itself both difficult for the patient and their family members. I hope the message arrives loud and clear. Sincerely. rc