The First Aid of the Multimedica is a SHAME !!!

The First Aid of the Multimedica is a SHAME !!!
My mother, 88 years, brought to the emergency room in yellow code at about 16 hours remained in the cot until 22.30 WITHOUT BEING VISITED!
People, arrived at 9 am in the emergency room, I saw them voluntarily going to 22 and exasperated, of course WITHOUT BEING VISITED.
Not only! In the long wait we could watch animated discussions between the nursing and medical staff.
FIRST AID FOR MULTIMEDIA NEVER AGAIN !!!