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N
4 years ago

Paid 30 bucks for a rental set. The irons were fro...

Paid 30 bucks for a rental set. The irons were from the 1990 s and didn t include a driver. The putter was the best though. It looked like it had been drug down the cart path for about a mile or two. Had I not paid 40 bucks to uber to the course I would have asked for a refund.

S
4 years ago

If I could, I would have given this place no stars...

If I could, I would have given this place no stars. Very disappointed with a room that charged $200.00 a night and for it to look like it needs major renovations. Coffee maker didn't work though not recommended using anyway. Dirty carpet, old bathroom, no microwave, fridge. I couldn't even find a pen or paper to write with. At night there were people making a lot of noise which snap people out of their sleep and this morning to hear men arguing and while getting my so call awesome continental breakfast there's cops outside who arrived because of the ruckus outside.

S
4 years ago

Unfortunately the Grand Palms Hotel and Resort doe...

Unfortunately the Grand Palms Hotel and Resort does not live up to its name. Everything about our stay there was a disappointment. It wasn't clean, it wasn't nice, and the pictures on the website are not current.I would never stay there again and would urge anyone thinking of staying there to reconsider.

L
4 years ago

Not so Grand

Not so Grand

We chose the Grand Palm Hotel because of its location as we were traveling to Miami. It was conveniently located off the interstate and close to a local grocery store. We were traveling with family and shared a room with double beds.

The initial appearance of the exterior was well kept and inviting. The staff was also friendly. The interior of the room was dated, probably early 80's. It had a mildew smell. We checked both beds for bugs and noticed there was no mattress protection between the mattress and the sheets. On a positive note there was no signs of bugs in the bed or in the room.

The beds were both well beyond their useful life. You could hear and feel the bed springs which resulted in a restless night with little to no sleep. We were short on towels with not enough for the 4 of us available from the front desk. However it was decided by 3 of the 4 of us to not take a shower so the towel issue was resolved. I did take one and my feet stuck to the bottom of the tub. Our socks turned black from walking on the carpet.

a
4 years ago

Good hotel, but need to be updated to be modern. N...

Good hotel, but need to be updated to be modern. Need to add a microwave and small refrigerator to room. Update furniture and deep clean carpet. Cleaning staff needs training on how to clean coffee pots.

K
4 years ago

Beautifully maintained facility, great staff and t...

Beautifully maintained facility, great staff and the tasteful abundance of wildlife made for a Serene environment. I had the BEST lesson from Lucas Cohen and will definitely continue to see him. He's very passionate about teaching golf and truly does an incredible job at it, I was so impressed with my improvement! Highly recommend

R
4 years ago

Great place, and service is amazing. I come here o...

Great place, and service is amazing. I come here often since it is near work. I have enjoy every single visit. My wife also loves the place and come here also very often. Once I'm here is difficult to leave the place.

N
4 years ago

This is a true 3-star hotel - is above-average acc...

This is a true 3-star hotel - is above-average accommodation needs with good quality service. A step back in time with dated rooms but super-clean. We have two rooms poolside, both with clean, comfy beds, nice and quiet sleep last night, beautiful clean Olympic-size pool. Whatever was a problem for recent reviewers seems to be corrected from our vantage point. The continental breakfast was fine - dry cereal, waffles, muffins, juice and very good coffee. Wait staff is really nice. Handsome Hubby played golf and said he enjoyed it (not like he enjoyed PGA National when we stayed but we are staying here for the price of one night there for 3 nights/2rooms). Book with confidence if you want a clean room at an affordable price.

M
4 years ago

We'll first off the advertised that they had inter...

We'll first off the advertised that they had internet but you actually didn't. They had a firewall that blocked practically everything and on side of that the internet was very bad. Price comparison to service was terrible. The room floor was disgusting. Right after I showered I had to immediately put on socks or my feet would get black. The room also stunk. Other than that hot water was fine. Shower was good and bed was decent. I would never go there again however.

A
4 years ago

This was the absolute worst place I have ever stay...

This was the absolute worst place I have ever stayed in. In the room 10 sec and I had to run down the room service attendant who was 2 rooms down and let her know that my top sheet and blanket were stained and that I would be needing all new linens. She came to see in disbelief before she gave us new linens. Then we closed the door and found a very big roach on his back in a pile of crumbs. Which means she did not just clean our room. All she did was change the beds (kinda). Later that night we discovered that they only gave us 2 sets of towels and there was 4 of us checked in. I sent my son to the front desk, because they wouldnt answer the phone, to ask for 2 more sets and she refused because she said we only checked in for 2. Needless to say we Never got the other sets. The water that came from the sink was YELLOW so we brushed our teeth with bottled water. The next morning when we went to shower the bathtub was filthy and rusty. No one had cleaned that tub in days if not weeks. This place should be DEMOLISHED! Two thumbs Down!

T
4 years ago

Big room, clean fresh smell to room, bed pretty go...

Big room, clean fresh smell to room, bed pretty good, had beautiful view of golf course, front desk staff friendly and made sure we had everything that we needed, gave good information about places to eat

I
4 years ago

Terrible hotel. The rooms all smelled like cigaret...

Terrible hotel. The rooms all smelled like cigarettes and the room was very dirty. Even the showers were dirty and the flush didn't work very well. TV was very glithcy and old. Every thing was old and dirty. Worst part is that we got bed bug bites.

J
4 years ago

It was in need of a remodeling. The Bathroom and m...

It was in need of a remodeling. The Bathroom and mattresses need the biggest upgrade. But overall everything needed help. Plus the front desk had a few issues. I would recommend going to another place to stay. The golf courses and country club on the other hand looked really nice, which is the only reason I give them 2 stars.

L
4 years ago

Updates could restore the facilities to expected g...

Updates could restore the facilities to expected grace. Towels were seemingly in short supply. Hangers also. However the location is convenient for such a prominent destination for snowbirds.

Breakfast was less than expected with only one choice of fruit per day.

I hope the facility is upgraded to previous granduer.

M
4 years ago

Great course, fun to play, challenging water hazar...

Great course, fun to play, challenging water hazards and doglegs, but not overly so. The rough really grabs your club, and is harder to hit out of than most courses. Fairways and tee boxes were in good condition, nice carts with large LCD screens, GPS w/ a map of the hole you're on.

Loses a point because the greens were sandy and perforated, making them tricky to judge speed & breaks. People behind the counter in the pro-shop were nice, but when I asked for a sandwich/bratwurst at the turn, the ancient bartender (with the big-Texas blonde hairstyle) gave me attitude, as if she had never heard of anyone requesting a snack at the turn.

I'll definitely play there again, but I'll be skipping the restaurant.

H
4 years ago

Room was very outdated, furniture obviously not ve...

Room was very outdated, furniture obviously not very clean covered in cob webs, bugs, dust and syrup all over head boards. Would advise Clorox wipes! Toilet still had urine under lid from previous guest and shower well lets says I was sliding the whole time. The beds were springy, hard and short and the carpet still had the last guest toe nail clippings on the floor. Location of this so called resort is good as plenty of shopping and restaurants nearby. I wont be back!!!

s
4 years ago

Yes, the rooms need updating, but they are clean a...

Yes, the rooms need updating, but they are clean and did have everything we needed. The hotel staff was beyond amazing. We went to the lounge one night, the live music was good, the lounge staff were very friendly and knew how to make a drink. The hotel was within walking distance to shopping and restaurants. Was a very good stay, hopefully the rooms will be updated soon.

G
4 years ago

Worst costumer service in the golf game. Unprofess...

Worst costumer service in the golf game. Unprofessional staff and horrible management. The guy in the golf shop Kevin is a complete hack and extremely unprofessional! The course is a 6 of 10 but the staff and customer service is a -5!!

D
4 years ago

Ugly

j
4 years ago

We live in the area and have golfed here several t...

We live in the area and have golfed here several times. There are 3 9 hole courses and usually you can pick the 2 courses you want too play. Lots of water and there are some challenging holes and some simple straight froward holes, which gives a good mix. The prices are reasonable and they have a senior card you can buy as well as family packages if you live in the area or visit quite a bit.

B
4 years ago

I've been a frequent business traveler for over 30...

I've been a frequent business traveler for over 30 years and this by far is been the worst experience

Pictures barely match actual facility. Dirty, outdated rooms, understaffed, poor service, scetchy TVs, minimal shower water pressure. Billing compleatly screwed-up.

They put the "hostile" in hospitality RUN DONT WALK away from this from this place

J
4 years ago

Can't believe I've never heard of this golf course...

Can't believe I've never heard of this golf course before but I found it on GolfNow. What a great track. Not easy golf, you need a lot of good shots and there's plenty of placement golf to set up your second shot. Fantastic scenery on every hole, great wildlife, and an overall beautiful course. Look forward to returning.

P
4 years ago

For $129 per night you have to be kidding me. I st...

For $129 per night you have to be kidding me. I stayed here for business travel and as others have mentioned the rooms are dated, beds are old, there are torn carpets, WiFi is slow, and bugs in the room. I'm sure the golf course is nice but not a good place to get a good night's rest in.

I gave the place two stars because the waitress during brekbreak was pleasant and the grounds are well maintained.

P
4 years ago

Not a place to stay; old stinky sock/shoe smell wh...

Not a place to stay; old stinky sock/shoe smell when u walk in, old TV with poor reception, old beds, hard crumply shower curtain, sheets look like they were used. This place looks like a 59 year old hotel not taken care of. I would spend about $10/night if I would ever stay here again. Big Parties with inibriated guests on week ends.

D
4 years ago

I made a reservation yesterday and today I'm in Pe...

I made a reservation yesterday and today I'm in Pembroke Pines from Orlando and they are saying I never made one when I spoke to them twice yesterday and did it over the phone. The lady Gail was very rude! She hung up on me and everything! ! I'm here with my baby and husband with no place to stay. I have proof that all this happened and they didn't even try to fix things or give me another option.