Grand Hyatt Dubai Reviews

Nice experience, went to AlAmira hall for iftar dinner. Lots of variety, specially the desert has so many options

I do not understand Japanese, but the staff has a friendly atmosphere. The food is delicious, so you do not have to eat out.

When luxury meets Dubai, you will find Grand Hyatt. The atmosphere is so wonderful and mind relaxing. Gardening, showers, parking, hotel entrance, rooms everything have it own beautiful recognition and attarction.

Had a one night staycation. Great room with great facilities. Food not as top notch as expected but still good. Pool area good although loungers not very comfortable. Excellent staff service.

I will always love to visit this place as it have a special service that i didn't find in another place, it has an amazing pool and sheerful staff around all the resort, i like the spa facilities they really amazing

Excellent service and attention to detail. Very comfortable and clean rooms.

If your looking for a special memory in your life time then you must visit this place for few nights.

The hotel is very classy with rich touches in every corner , it looks like one of the big resorts from Las Vegas , the pool area/garden is huge with many activity s , if you have kids there is a kids zone in door out door , they even have peacocks walking around and beautiful large fishes swimming around the lakes that go through the hotel and out to the garden.

Breakfast is one of the best I ve tried world wide , they have also top rated restaurants in the hotel I think 7 in total , Italian , Chinese , Indian, international, Japanese and they all elite , tried them all during my stay and they come in different price points , considering it s a 5 star the pricing was very good .

Now to the main part of my review,

The hotel staff are either well paid or they have been trained by the best people I have ever met, because the people who work here in every area are absolutely astonishing with the hospitality level hitting 1000000. Very very impressed and will never be looking else where for a hotel in dubai.

Good job Grand Hyatt

This hotel is one of the best picks in Dubai - although it is not located in the beach front the beautyful garden with the swimming pool setting is absolutly amazing - simply beautyful! The staff is always at ur service and welcoming ur wishes - I love this place and I love to stay there - an absolut must for everyone coming to Dubai and looking for an amazing hotel! The location is also close to Dubai mall as well as Deira so in the middle of old a new Dubai and for the business people close to the airport! The fitness gym is top equipped and the indoor pool with a large jacuzzi is sensationell!
Also the restaurants are top incl the breakfast buffet in the morning - all in all super!!!

What a beautiful place, amazing...would have loved to have stated their longer...the service at the front desk was amazing. But expensive....

I stayed for 10 nights the staff are very nice and helpful especially in concierge named Hamed Ibrahim, he help us to arrange our godubai pass and booked our reservation on our tour, the some waiter and waitress at collective restaurant Rabii, Harish and Cristy, thank you all, you made my holiday wonderful

Nice. Great hospitality and amenities. We enjoyed dinners and the lounge. I would possibly not come again because it feels more like a resort than a hotel but the restaurants were amazing and the food was so good.Rooms were really comfy and I enjoyed the gym.Everyone was courteous except a very unpleasant encounter that I had while trying to check-in.The guy at the dsk essentially tried to get me to pay again for a room that was already paid for .Not sure if it was cheap racism...hard to think of any other reason especially because nobody else had the same experience.

Amazing hotel and we are waiting for Iftar in Ramadhan

I have been there many times I love this hotel,deserve 1 star plus from me

Most cozy, fantastic accommodation, I recommend you this place for your stay in Dubai if you are on a HIGH budget

Perfect service, great breakfast buffet (continental, American and Indian), great pool area, de facto more than 4 stars, relatively central (by taxi)

Luxury stay at Grand Hyatt, Dubai. Great place to stay for business or pleasure trips. High recommended!!

It contains several luxurious five-star restaurants

Extraordinary ambience. Perfect location in Dubai. Near to airport and Burj Khalifa is only a 7 min drive from here

Service not really in line with Hyatt Group and price! New Year Party for 300 /person (check photo)... unbelievable!!! Rice, pasta, no champagne and terrible Wine. And be careful, you have to pay even if you do not want!! It Swindle??

This is the best hotel in Dubai.From check in,throughout my stay,everything was special.If there was anything more than a 5 star rating.They definitely deserve it.Customer service,Guest service,food&restaurant...all spot on.Will definitely come back

I didn't book a room here before, but the hotel looks very luxurious.

Wonderful Hotel at affordable prices. Free parking in front of the lobby. Best breakfast buffet including Indian and Lebanese food. Everything freshly prepared.

Very large area great maintained great service and great staff also the creck in the night at 2 was very good for our children no problem

Excellent, but it does not provide delivery service to external restaurants to disgust, and there is no card to open the underground car basement. You must inform them of the car's burning more than once

The hotel standards are very low now, service is not like before ... for some reason I feel as though the management has changed. Not happy with the hotel.

Great property and decent rooms. The reason I gave two stars is because they have seriously limited dine-in options. Really long queues at their main restaurant, short-staffed, and early closing (dinner timings are till 8PM! In Dubai!) They are incapable of handling capacity crowd unlike Atlantis, The Palm.
I hope the management reads this review, and makes some serious changes to bring one of Dubai s finest hotels back to its former grandeur. Otherwise it s just downhill onwards for them.

It is not only grand in name. it is grand in every way. One of the best place to hotel in Dubai. Spoilt by Breakfast and dinner in the hotel. Thanks to chef ali in particular. i will be back there soon.

Club rooms and benefits in the evening are great value

Great place great Hotel. Was here for a DEWA dinner party. Great ambience, a lot of space, grand appearance. A lot of parking space, great reception, friendly staff. They have big halls. As per food it was really good. We had a mix of Arabic and continental dishes. A lot of verity. Distribution of food to the tables was not up to the mark, may be there were a lot of people. Otherwise it was a good experience.

This hotel is located right in between old Dubai and new Dubai. Lobby is wide and spacious and check in was a breeze. Rooms have a great view and the window panes are wide and tall so the view is panoramic like. Right from the carpet till the bathroom fixtures to the comfortable bed was top notch . Staff are very friendly and attentive, highly recommended to stay here if your visiting Dubai

Excellent place to take family for swimming n gym..

The hotel is one of the most prestigious hotels in the world. It has a distinctive location in Dubai and a more spectacular view, with the variety of restaurants and events available within the hotel complex, furnished apartments and cinemas representing a fully integrated residential city.

Very nice hotel.
Breakfast was really good every morning, just make sure that you will be in the morning cafe. When it is crowded they will direct you to the italian restaurant, where they have the same breakfast, but still the choice and athmosphere is wayy less. Very big entrance/ lobby.

We had the grand club creek room which was really big and very comfortable.

The Hotel is a spectacular design. This is a huge hotel. You walk into a reception which is set around a balcony where on the lower floor there are multiple restaurants with walkways and streams planted with trees and shrubs. the stream starts at an interior waterfall and flows out into the swimming pool, which is also very large and well designed.
I wouldn't say the service here is five star though and the drinks are expensive. Most of the better 5 star hotels I have stayed in bring your towels to you along with chilled water which is free of charge. Here you collect your own towels and they charge for chilled water.
I am only here for a short stay so cannot comment on the restaurants. Breakfast was good bout only served in a reletivly small area which was very busy with queues and the tables were fairy close together making it difficult to move around freely. Not sure why they have done this in such a large hotel.
Other slight irritations are the bath towels which are definitely not five star and the design of the shower, it would be easy to have issues if one person was coming out of the shower when someone else entering the bathroom. The door appears to be hung the wrong way around.
The hotel is scrupulously clean and the facilities are very good.
There is a small bar here. They do.let people smoke in there though, although this is not an issue for me, and the entertainment was questionable to say the least. When we were there.

This place has stunning views and staff are very helpful. The facilities are fantastic and there is lots to do.

Was on a conference there, and it was really great experience. Hotel is really 5 star, with great food, staff, and beautiful gardens.

Grand is the most fit word for Grand Hyatt. Super luxurious hotel with all facilities and amenities.

In the heart of the city. Good restaurants and friendly staff.

This place defines a new meaning for Luxury and Service. Really enjoyed my two days stay here and the breakfast at The Collective is really Collective with such a wide variety of dishes. Would recommend everyone to definitely stay here when they're visiting Dubai.

We visited the Wox restaurant. Good food but we would prefer the dishes spicier. Lovely embiance

My husband and i have just got back from a weeks stay here. The hotel was marvelous, all the staff were extremely helpful and the food was first class. Nothing was too much trouble for the staff, our room was spacious and very well maintained. I would recommend this hotel to anyone wanting a good base to explore the wonders of Dubai. We will be coming back next year im sure.