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R
3 years ago

Good prices and above average delivery times. Only...

Good prices and above average delivery times. Only suggestion would be to NOT show specific calibers of ammo if it's not in stock...would rather sign up for an email reminder rather than have to check back every day or so...but overall, very pleased with the site, company and service.

H
3 years ago

I purchased both a Hi-point 9mm and a 12 guage CZ ...

I purchased both a Hi-point 9mm and a 12 guage CZ shotgun. I love both guns they have performed well no problems. the shipping was fast and hassle free. I have ordered from other on-line sites and GrabAGun was by far the best price and fastest shipping. I will be back soon

P
3 years ago

Customer service couldn't be friendlier or more he...

Customer service couldn't be friendlier or more helpful. The level of product knowledge is also outstanding. For me, their customer service is a point of differentiation from other online sellers.

J
3 years ago

The staff at GAG were extremely helpful and profes...

The staff at GAG were extremely helpful and professional. They took the time to ensure that I was receiving the correct product, as there was confusion caused by the manufacturer. I will be returning to GAG in the very near future. Thanks Aria

A
3 years ago

I don t see how this place could be any better. Th...

I don t see how this place could be any better. The inventory is the best around and the sales and specials are better than anything else out there. I always use the local pickup option with my online purchases. It s free and they have it ready within a few days. With a friendly greeting when I walk in and a good handshake when I leave, it s the Texas way

J
3 years ago

Amazingly quick shipping, upbeat service and hassl...

Amazingly quick shipping, upbeat service and hassle free pickup. Like other reviews say their shop doesn't offer a lot of selections but if you look at their website they have phenomenal deals, updates and accessories available for much cheaper than most places. I just picked up my new in box Shield 9mm 2.0 and it fires flawlessly and is a beautiful gun! This weapon usually cost around $500 out the door but only cost $379 with grab a gun! Will definitely shop with them again!

M
3 years ago

First time dealing with these people and it was pe...

First time dealing with these people and it was perfection. From the ease of the online ordering of my items, finding the items and the pricing is out of this world, crazy low. I save by ordering with them I save almost $100. I found the Magpul stock I had been looking at all around and you were almost $100 cheaper. After I placed the order, I got confirmation almost immediately. When it shipped out, I was notified when it switched to the final driver and again confirmation when it was left on my porch. It was fast, friendly and courteous. A+A+A+A+ Rating and I don't praise people easily.

P
3 years ago

This was my first online firearm (and accessories)...

This was my first online firearm (and accessories)* purchase from anyone. The firearm was delivered to my FFL in 2 days, and the rest was delivered to my residence 1 day after that.
Here's how much I like this place. I will stop by their brick and mortar store the next time i'm in Texas and thank them personally.
I will also continue to purchase from them.
* Ruger American Pistol in .45 240 rounds of ammo, and some other stuff.

M
3 years ago

Overall very poor experience, never doing business...

Overall very poor experience, never doing business with them again. Purchased a magazine for my Tikka through them online. Good price and reasonable shipping. This was a new gun and I was still in the process of shopping for a scope for my set up. Anyways it was a several months before i had the rifle together and had a chance to break it in. After about 40 or so rounds the magazine failed and wouldn't feed correctly. I contacted GrabaGun for and rma, they sent me one and I sent it back. I then get an email telling be they won't take back the defective Item they sold me, and they sent it back to me. Now I am stuck with a defective magazine that I paid shipping on twice, they didn't even offer to refund my shipping costs!!! Next time I'm going with a retailer that has a sense of responsibility and knows what customer service is.

J
3 years ago

Buyer Beware! This company advertises one price th...

Buyer Beware! This company advertises one price then changes the price in your cart. When asking for an explaination they say it's sold out, however you can buy it at the new price and suddenly it's back in stock. They don't have any ability to satisfy customers unless your willing to settle for the answer of "No I can't do anything for you". Academy sports will price match their ad, just bring the ad in and show it.

D
3 years ago

Called and checked stock on mossberg 500. Shotgun...

Called and checked stock on mossberg 500. Shotgun showed to be in stock on website but was not in store. Staff told me to order and would get an email when shipped from warehouse. Next day received email that shotgun was ready for pickup. Google maps location is off and directs you to the wrong side of the store. Do not turn on Lake Dr. Arrived and customer service was pretty good. In and out in a timely manner.

S
3 years ago

The firearm itself is awesome. However, I'm not a...

The firearm itself is awesome. However, I'm not at all happy with GrabAGun. They knowingly shipped a very broken case to me and will not return my calls to discuss. Customer service seems to be declining and this is very bothersome to me, considering all the business I give them, and considering all the business I have steered their way. The cheapest price is just one consideration for me ... customer service is another, and if this doesn't change, my business is going elsewhere.

q
3 years ago

Excellent experience. Seamless. The staff is profe...

Excellent experience. Seamless. The staff is professional. Listened to one staff member patiently, with care, describe the importance of practice. He even expressed discomfort in selling a firearm to someone who wont practice.

T
3 years ago

This place is amazing... in a bad way! :-) I boug...

This place is amazing... in a bad way! :-) I bought a couple of magazine from this shop. One of the magazines is defective. That is, I couldn't even get it in. They refused to take it back, even though it was still in the original packaging and was never used. I am surprised they are still in business.

M
3 years ago

Called to inform them a that they are one of only ...

Called to inform them a that they are one of only 5 merchants that had my credit card number that just got compromised. the person on the phones answer to me asking to talk to someone that handles this type of potential problem was, just send us an email. What lousy customer service I will never buy from them again and I don't know if they were the ones responsible but it sure makes me wonder when they were not really interested in what happened.

r
3 years ago

Good prices and ppl are attentive and polite... be...

Good prices and ppl are attentive and polite... be prepare to make two trips out to their store front for firearm pickup. (FBI hold) I guess its cool if you live near them. DFW is big and next time ill just buy from some place close to me, taking the time off to drive out there twice is not worth it for me. They are not open on Saturday.

M
3 years ago

A waste of day since I drove 1 hour to purchase.

A waste of day since I drove 1 hour to purchase.
I would highly suggest spending the extra money and purchase from Cabela s or Academy. They have a bunch of Millennial kids working that have no respect for service. I wanted to look at 2 firearms and the BOY that was working constantly ignored my request to see both brands I came in for and kept repeating himself they are identical
A shame people like this are in this field of work. Very hard to make America Great Again with people like this in our country.

M
3 years ago

I recently purchased a handgun at the store in Cop...

I recently purchased a handgun at the store in Coppell Texas. I was very impressed with the knowledge and professionalism of the staff. Price was great! Overall, this was a wonderful experience and I would recommend them to any and all interested in firearms or accessories. I will definately shop here again.

A
3 years ago

Great experience purchasing a handgun from GrabAGu...

Great experience purchasing a handgun from GrabAGun! Their site made the process a breeze. They clearly stated on their site the expected amount of time it would take to process the order and ship it which was great, but it arrived in OH, from TX, NEXT DAY! Other family members have used GrabAGun in the past, and I'll definitely use them again in the future. Great prices and exceptional service.

T
3 years ago

Purchasing my glock 19 gen4 was great. It was out ...

Purchasing my glock 19 gen4 was great. It was out of stock and I signed up to be notified when they got more. Once I got the email I placed the online order and did local store pickup. I had placed the order after business hours on Tuesday. Wednesday I was hoping to pickup the gun. I had placed a call on Wednesday and waited for 30 minutes without speaking to anyone. I was very skeptical. Later that night I got the email saying I could pick up my order. Thursday I went in around 11am and the process was very easy. I would buy from them again. Just didn't like that nobody picked up the phone after 30 minutes of waiting.

G
3 years ago

These are great people to deal with and they alway...

These are great people to deal with and they always have a well stocked inventory. They also tend to have items that are new to the market like magazines and accessories for newly released guns. I definitely will be a repeat customer.

G
3 years ago

I could not be happier. Called Grab a Gun Customer...

I could not be happier. Called Grab a Gun Customer Service and Hannah picked up. She was by far the most helpful person that I have dealt with anywhere. She answered all my questions and was very personable. Grab a Gun offered a great price and being local to me helps as well. If you ever need anything from a question answered to help with a cart item(like me) then I highly recommend Grab a Gun Customer Service. And if you happen to get Hannah then all the better. Thank you for a great experience and making a lifetime customer out of me.
Griff

J
3 years ago

First time I use Grab A Gun to purchase a firearm,...

First time I use Grab A Gun to purchase a firearm, I have bought several guns on line from other gun shops in the past and was skeptical about venturing with Grab A Gun. But what a great experience buying from them, not only did I get the best price on the Remington R1 Enhanced 45 but their service is excellent, very professional and helpful. Shipping was a lot faster that I'm use to from other larger on line gun stores, bought Monday night and gun was deliver to my local gun store Friday morning. The gun is just a very well made , finish is great and it just fells like is was custom made for me. Just finish running 350 round with no hiccups . A great gun without going into the high end 1911's.
Will look to Grab A Gun for my next purchase I'm very impress with their service.

J. Rodriguez
Miami, Fl

G
3 years ago

They sale the weapon on really good price. But for...

They sale the weapon on really good price. But for some reason, they shipped the item to the dealer got returned to them. I have to come to store to pick it up. I called them was on hold over 30 minutes. The google map on their location is totally wrong. Many people were pointed to wrong building. They should put this on their web site or phone message to notify customers

C
3 years ago

I have bought a number of guns online and had them...

I have bought a number of guns online and had them shipped to local FFL. And Grab A Gun is by far the fastest and easiest to deal with. I have had to contact their customer support via email and was answered promptly. I highly recommend buying from them. They also have some of the cheapest prices around.

M
3 years ago

I searched all my local brick and mortar gun shops...

I searched all my local brick and mortar gun shops, looked at dozens of online retailers, all with no luck finding a Bersa Thunder 380cc. GrabAGun had exactly the one I wanted, quickly answered my phone call to confirm it's availability and the online sale was as smooth as you could ask for. The price was outstanding and the shipping charge was great. My FFL contacted me in less than one week from my purchase to advise the gun had arrived. The gun was in pristine shape and is quickly becoming a favorite shooter. Absolutely no issues with the gun using several different brands of ammo. This was one perfect experience that GrabAGun gave me.

G
3 years ago

Just received delivery of a Savage Scout 11 .308 c...

Just received delivery of a Savage Scout 11 .308 calibre which is the second rifle I have purchased from GrabAGun, the first was a Colt AR-15 LE6920. Both transactions were effortless with quick delivery to my FFL and the rifles are 100% as described on their web site. GrabAGun is the best for supplying your armory. Thank You!

P
3 years ago

Placed the order for a .410 American Tactile Calva...

Placed the order for a .410 American Tactile Calvary shotgun on a Wednesday and received it on Monday. Great service and a great product. If UPS delivered on Saturday, I would have had it sooner. Thanks GrabAGun for a great transaction.

J
3 years ago

Everyone was very friendly and helpful. Went in to...

Everyone was very friendly and helpful. Went in to "grab" a handgun I had ordered, at an amazing price, and was out within 10 minutes. Very nice guys there to get you what you need and get you back on the road.

E
3 years ago

Honestly, I was sceptical about buying a firearm o...

Honestly, I was sceptical about buying a firearm online. I have bought 2 guns in the past 2 weeks and the process was so smooth that I don't think I'll ever buy a gun from a brick and mortar gun store ever again. Prices are reasonable, shipping is way faster than I expected, 3 days both times.

J
3 years ago

USMC veteran here. I ordered a Diamondback AR-15 a...

USMC veteran here. I ordered a Diamondback AR-15 and it was received at the FFL of my choosing in 5 days! That was impressive. The price was very competitive and the process smooth. I was very pleased with my purchase and I am excited about putting some rounds down-range! I will be ordering again from Grab a gun!

D
4 years ago

Ordered some magazines on March 4th- according to ...

Ordered some magazines on March 4th- according to their website they are still in "processing" mode, and this after I contacted the company to find out why it was taking so long. They broke out part of the order on the 16th- made no difference as I have not received that yet either. If you're not in a hurry, at all, then this might be the place for you!

UPDATE: After over a month and repeated communication to GAG, I received the 2nd half of my order. To add insult to injury, while it doesn't look to have been used, it looked like it may have been a previous return. GAG would have to do something pretty amazing to get me to take a chance with them ever again. Seems doubtful.

T
4 years ago

Best price for sure , I checked other dealers for ...

Best price for sure , I checked other dealers for price match , they couldn't come close to it , that speaks for itself .And I never had a gun shipped out in a couple of days , I call that excellent service .I'll steer all my friends in their direction.

J
4 years ago

I put an order online and selected local pick up.....

I put an order online and selected local pick up..the prices are awesome but when i made a trip to the shop ..they told me the items are not there ...the Mngr at the store told me that there is a note on the website that items make take 3 to 5 days for shipping...however there nothing in the website that mention that pick up orders at store take 3 to 5 days (even is is showing on hand on the website) I made an 1hr drive for nothing...I ask for a credit back to my card or for them to waive the shipping cost .and send to me...he then say NO is ok we will give you your money back!! Lol whatever!!

K
4 years ago

Super quick and easy. Found my FFL in the list qui...

Super quick and easy. Found my FFL in the list quickly. My M&P 9L Ported is Awesome with mt Vortex optic mounted now. This is the 3rd firearm I've purchased through Grabagun now and all have been trouble free

Z
4 years ago

Great service, good pricing, great service.

Great service, good pricing, great service.
Ordered on-line Sunday afternoon and the items were in my hands by Wednesday afternoon. I e-mailed customer service with a question on Monday and had a response with in 1 hour.

This is how to do business!
I will be a returning customer.

O
4 years ago

Drove 40+ minutes for nothing got called the gun w...

Drove 40+ minutes for nothing got called the gun was ready and online said it was in stock, should of took cheaper then dirts free shiping offer and a 10 dollar ffl from dfw shooting sports, not doing buissnes here again... oh yea and thanks for the 15 min wait on phone call for nothing, didint feel welcomed at the store either probably cause were hispanic.

J
4 years ago

These guys are the best around! They have helped m...

These guys are the best around! They have helped me with all my major firearm purchases and helped find a great price. Do a local pickup if you in the area and get free shipping or just swing by. You won't regret it!

G
4 years ago

So after ordering a gun online and then reading th...

So after ordering a gun online and then reading the reviews I became concerned, however I placed the order on Monday night after being notified it was back in stock I had no update on Tuesday so was a little concerned on Wednesday morning the status was processing Friday morning was notified gun was ready for pick up. Very smooth and worried over nothing I say give them a try great prices and for me good service

E
4 years ago

They really have no business being in the firearms...

They really have no business being in the firearms business. As many other posters have stated. A gun may show in stock, you drive to their facility and once you find the place, inquire as to the availability of a piece (hopefully the moron in the corner on the computer will acknowledge your presence after 5 min) it isn't in stock.

If you want to see the unit "in stock" the moron will ask you to pay for the unit and they will contact you when it arrives. I asked when that might be, I was told "sometime in the spring when things calm down." Really? the ink from the moron's tattoos has obviously damaged his brain... Caveat Emptor but YMMV.