Genova Car Sharing Spa Review

This is the main Office of the Genova public transport car sharing service. It's located inside a building and the personnel is very friendly and helpful. You don't really need to go there to sign up as everything is done via their website.

dear, for small transfers it's fine, the electric machine could be a solution.

Great service for those who can't afford a car. The only flaw and that now the machines are too advertised externally. However really great service.

Bad service. We live in Pegli and the cars have not been available for several months. We asked for explanations but nothing. To rent the car we have to go to Sestri. Cars are often dirty and smelly. We will not renew the subscription.

Having to return the car to the parking lot of departure, it is a practically unusable service. It may be good for a shopping lady, but not for a business traveler.

It is very interesting to have in Genoa the possibility of moving with vehicles made available by Genova Car Sharing.

I have been traveling with you for many years, mainly with the family, of course: what do I say? .... let's not touch anything ..... that's okay. a little bit of heart remained in Piazza Dante but .......... ok all right also this year I renewed let's go on.

I used the Genoa car sharing for a few years.
The dual fuel vehicles were always WITHOUT methane and the call center is always busy and difficult to reach (the call center staff, on the other hand, is very polite). Often parking lots are occupied by others, so I suppose they are not checked often. Average opinion.

I have been a Car Sharing customer for 3 or 4 years and I am a convinced supporter. The advantages are above all that: 1) you have the car of the size you want for the need you have 2) You have a car in the center without having to go home, when you have an emergency 3) all the other advantages enumerated in the site (No Stamp No insurance No mechanics, Kasco always included, Free Blue Parking, Circulation in the Yellow Lane Circulation in the ZTL Areas etc etc). During the year you save so much that when you need it you take a taxi without guilt! Surely there are disadvantages (you cannot always program the return or the car is not available at home, especially if you live far from the center). The most difficult thing is to change the mentality. From car ownership to rental service. At the beginning I had the whole family against (Wife and 2 children) Today they are all (or almost) unanimous in supporting the Car Sharing.

Bad service, application full of problems, for 2 times it made me stay on foot, they cannot give service since when you call they make you wait 20 minutes. Beyond the more than excessive costs, they are not able to work properly. I will absolutely cancel my subscription.

Good service, efficient and kind staff, ease in finding the car, some disservice on incorrect counting in the invoices, difficulty in the weekend to bring the car back to the original stall being often occupied by squatters, good rates for the

and promotes weekend, daily slightly expensive for the rest an excellent alternative for those who do not use the car so much

Overall it works. Weak point: if you have a problem on Saturday and Sunday and you move to work you are in trouble. It happened to me on Saturday 7 and not even the call center was able to solve the problem and I had to take a taxi. in Sant'Olcese to resolve an important work commitment. I hope they can adjust the pitch in this regard.

Everything is fine ... but if you have a problem with the rental on the Saturday or Sunday you are the cat !!! ... you can't find anyone to give you assistance ... very bad

Service that is missing and would be essential for a city like Genoa.
In addition to my experience that was not positive in various respects, I believe it has a really fundamental deficiency.
The car has a fixed parking space and cannot be used freely around the city.
Today improved the quick and comprehensive customer service in the responses.

As a new customer I rented the van and I came back late and rightly caught the fine ok .... I was in the offices to pay and in front of me another customer with another Car Sharing order, he too late with fine though he was kindly told "for this time it's okay so" I threw a "there I do not remove the fine" Morale ..... I paid the type no ....

I book a car in the car park of Piazza Bandiera 500 on the carpooling site where I am registered, arrival and the booking LED and on the green, ie car available and not booked, then I call the number of the emergency emergencies, a Ms replies who tells me that the car had not (for the umpteenth time) taken the reservation, I state that I was already in retardation on the appointment, I unlock the car thank you, I close the conversation I take the keys and .... ... the car does not start ... the on-board computer does not turn on .... my mom ... more and more delay I call the number of emergencies and this time a not very kind operator answers, to whom I must explain all I speak but do not listen to me ... several times he does not know who he is and does not answer my questions ... he also asks me absurd questions ... like in the past the card to open the car? ????? that is excuse me but in the car according to her as I entered ???? but and a professional in his job or not? then he alters fat to note this but it does not end here I keep asking him for information and the operator does not deliberately answer so much that he says to the colleague next to him thinking he is not being listened to "but this pointing at me says that I asked him an absurd question" still teasing me despite the obvious and serious disservice that I repeat is not the first time it happens ... then the communication falls I don't know if I threw the conversation down or what but I have to call back .. now never the delay and much. ... replies the sir.ra before asking me to do some tests enter get out of the car etc. but nothing the car is dead then mine says if there is another car sharing parking near me .... (but ps you shouldn't tell me you ???) anyway I predict that there are no cars available ... so I stay on foot .... then I wonder and this is the service they want to offer to people who use carpooling? bad management of an emergency, bad service, kindness to the limit of the imaginary .... really compliments ah ps if I saw how likely some charge I will not hesitate to take you to any court. a ri ps I did not want to give a star but if it does not make me publish