marco loddo

Review of Genova Car Sharing Spa

I book a car in the car park of Piazza Bandiera 50...

I book a car in the car park of Piazza Bandiera 500 on the carpooling site where I am registered, arrival and the booking LED and on the green, ie car available and not booked, then I call the number of the emergency emergencies, a Ms replies who tells me that the car had not (for the umpteenth time) taken the reservation, I state that I was already in retardation on the appointment, I unlock the car thank you, I close the conversation I take the keys and .... ... the car does not start ... the on-board computer does not turn on .... my mom ... more and more delay I call the number of emergencies and this time a not very kind operator answers, to whom I must explain all I speak but do not listen to me ... several times he does not know who he is and does not answer my questions ... he also asks me absurd questions ... like in the past the card to open the car? ????? that is excuse me but in the car according to her as I entered ???? but and a professional in his job or not? then he alters fat to note this but it does not end here I keep asking him for information and the operator does not deliberately answer so much that he says to the colleague next to him thinking he is not being listened to "but this pointing at me says that I asked him an absurd question" still teasing me despite the obvious and serious disservice that I repeat is not the first time it happens ... then the communication falls I don't know if I threw the conversation down or what but I have to call back .. now never the delay and much. ... replies the sir.ra before asking me to do some tests enter get out of the car etc. but nothing the car is dead then mine says if there is another car sharing parking near me .... (but ps you shouldn't tell me you ???) anyway I predict that there are no cars available ... so I stay on foot .... then I wonder and this is the service they want to offer to people who use carpooling? bad management of an emergency, bad service, kindness to the limit of the imaginary .... really compliments ah ps if I saw how likely some charge I will not hesitate to take you to any court. a ri ps I did not want to give a star but if it does not make me publish