Genialloyd Reviews

Excellent service and competitive prices, maximum availability and expertise of call-center operators. I already have 2 policies with them and I will soon bring the others too.

Excellent value for money. Fast, clear online management. Telephone assistance for excellent policy management. I am satisfied with the proposed service.

three consecutive years of increase without having suffered accidents, the motivation is that both the car and the owner become older every year ... really a ridiculous thing. further clarifications requested ... not received.

easy navigation and clear reporting, in the "conversations" with the site (es password recovery) very slow and inefficient

Excellent service. But always double check the estimates because they are systematically retouched with unsolicited guarantees. Apart from this unethical behavior, the site is clear and functional and the experts do their job seriously. One who has been a satisfied customer of Genialloyd for about twenty years tells you.

Procedure for activation of a simple and safe policy! Also the telephone support received for clarification was exemplary. Compliments!

although the value of the vehicle continues to decline, the policy is more expensive each year than the previous year

clear, efficient, fast service always. sincere congratulations!

Excellent insurance, simple, clear, fast, unobtrusive and low prices! top!

Currently for me, you are the best insurance company in both estimates and proposals for insurance needs. Congratulations and thanks to all the Genialloyd S.p.A. team.

I am very happy with it, in addition to saving when I need it they are also very available by phone.
In the past I had a claim and in a short time they fixed everything.
And a good insurance company

after 3 days of slamming (phone calls email) I had to fall back on another type of policy without weather events but unfortunately the policy expires today and I have not had other alternatives

I have been a very satisfied Genialloyd customer for years. In recent years, the renewal process has been further simplified and is really efficient.

Excellent staff, I contacted an operator to get clarification on my estimate. Not only was it easy to talk to an operator, he was also professional and competent.

Excellent insurance company with truly competitive prices

Turn down the volume of the waiting tune, though, because it's really annoying.

the service is more than good, long waits to talk to a telephone operator

Competitive prices, making the policy online was very easy, congratulations

Excellent insurance company. Greetings, Saverio Monopoli.

telephone service friendly and prepared customer for many years

Glad I took out insurance with Genialloyd. Answers ready for my doubts and interesting prizes especially if like me I have more means insured with them. Thank you.

Bad experience when I tried to contact you by phone. Three attempts, all three unsuccessful. Waiting times beyond 15 minutes and without success. A shame for a company like yours

Fast and very professional service! We hope that this is also the case in case of need and not just for payment.

customer for years, fast and practical, never a problem

I am comfortable with you but you do not do anything to these 2-3 months we stopped the car to lock insurance Thanks Carlone Lucio

Always available excellent insurance I highly recommend.

The site needs to be updated, from problems both in login and in navigation, most of the times to log in mid-session, as well as being very slow.

Impossible to speak with an operator: I never succeeded despite waiting hours.

BRILLIANT not really in name only. excellent service.

shame about the credit card payment procedure, 7 times a hole at the end paid with paypal

It's a galactic convenience. 3 minutes and do everything.

Great customer service, affordable policies (I have 4 of them with all of them), easy and fast renewal.

I have never suffered so much to make an insurance online, and now after having suspended the policy for 2 and a half months I also have to pay 41euro more than the 25euro advertised in the FAQ on the policy reactivation costs section. After two emails two phone calls to the call center where they confirmed that I actually had to pay only 25 euros ... on the third call after further notification with a quote redone the same as the previous one, I also find myself talking to the man on duty who says to read the contract and not the faq on the site. I was thinking of coming back with you with all three cars, but you give me the impression of being a company with serious problems, you are no longer the excellence of a few years ago. Once the contract is over, I will definitely switch to another company!

Hello, I have been using this insurance company for years and doing all the transactions online, I can say that their site is very easy to use, simple and clear, I do my renewals in a moment, and also the price for the insurance of my scooter is very beneficial, I am comfortable and recommend it

economic insurance but .... very long waiting times and practically useless phone calls to the call center. After 5 reminders I was able to pay the policy which resulted in "Verification" (waiting time 9 days). the extension of the old deadline was almost running out

Always efficient, effective and decisive, the # 1 for me.

fast and efficient policy stipulation, we also hope to repay any damage ...

They didn't give me the discount because on the second policy .. because they wanted me to pay the first policy already in place as soon as it expired ... so they made me choose a single insured car with the family discount ... bha perplexed

All right, except to answer the phone there are long waits twice, I had to give up, then I called back. We hope that answers on the phone will be faster in the future. It wouldn't be bad to have real-time chats, it would be faster.

I have taken out the policy, unfortunately making a mistake in the city (province in the city post office - Bergamo instead of Grassobbio).
I phoned, explaining the situation. I was treated very badly, without courtesy, not to mention the tone of voice. To change from Bergamo to Grassobbio they charged me another 55 euros for no reason, also because in Grassobbio there are much, much less accidents than in Bergamo.
I was treated badly over the phone and they made me pay 55 euros more for no reason, on a total of 299 euros, which is not indifferent, on such a low initial sum. (299 +55 = 354)
VERY LITTLE PROFESSIONALISM, VERY LITTLE KINDNESS, NOT RECOMMENDED IN ANY WAY !!!

Waiting times to speak with the operator have become too long

Safe and fast operation just spend 5 minutes, and with one click you renew your policy.

cumbersome procedures for on-line management and too long times.

Excellent service,
#Genialloyd Valentina to technical assistance is a phenomenon, she solved a problem that was summarily hurried and with incorrect indications from another operator.

increasingly professional, fast and safe app. applaud the seriousness

EXCELLENT INSURANCE WITH UNBEATABLE COVERS AND THE PRICE IS SPECIAL ...

The rates are always the cheapest (in my case); for the renewal, I received a discount coupon equal to 30 euros. great

Insured for several years with Geniyalloyd, when there was a real need, they responded quickly and paid.

From perfecting the portal but surely now it is the no. 1

Attracted by the lowest price after ten years I decide to change insurance and go into Genialloyd. Everything was going well but the problems started when I had to move the insurance on a new vehicle ... a nightmare. Hours passed the phone because the automatic system did not read the files, absolute inefficiency by the call center, inability to solve the problem enough to make me decide to stop the policy and return to my old one. This is the classic case where you think you can save 100 euros on the prize but you repay them in health .. LATE STAY ..

Site obscene, it goes back and forth on its own, very slow, it is not present at least I have not found a phone number for contact, not precise on the information on the policy. Payment made normally but slow! we are not

I EXECUTED THE POLICY IN 2 VERY INTUITIVE MINUTES. The Most 'IMPORTANT' HAVING A LOWER COST TO OTHER AND WITH THE SAME MAXIMUM. THE COUNCIL ALSO FOR THE SERIOUS '

Great price ....
Ok

Genialloyd is a guarantee. I have always felt good thanks to the extreme seriousness of this insurance company

In response, prompt response, professional seriousness, the right response to customer needs. In the online insurance landscape, you are truly a pearl to keep in mind. Keep it up Thank you !!

Good evening, I just paid almost 500 of insurance, could you be so kind as to leave me at least a receipt?
Thank you, Marina Berti

excellent rate for n1 truck, fast and professional customer service.

all simple, fast and convenient. there was a data inconsistency that the telephone operator solved quickly and without problems. Highly recommended!