Flagship resort Reviews

No stress everything was there the activities, pool,movies,and games, .the food was delicious

The room was great and more spacious than expected, easily fitting our group. The amenities in the hotel were great, completely serviceable for what you need. The only drawback is the relatively remote location, and the lack of anything to do or visit within walking distance of the hotel.

Clean, quiet, indoor pool, pleasant staff, the restaurant food was good and service was accommodating.

The rooms are very nice, the only thing with the kitchen is that it doesn't come with an oven.

We enjoy this place. Elevator system is whacky, but nice and clean for a nice getaway in AC

Staff are nice and welcoming. The elevators are the main problem.

Got a nice room on the 20th floor with gorgeous ocean views from the balcony. Everything seemed very clean and free parking for the night was a plus! We overheard someone else complaining to the front desk that their room wasn't clean at all, so not sure what happened there. Also maybe a little over priced compared to some of the other big casino resorts on a Friday night. But overall, I'd recommend.

Pretty resort, great activities! Great rooms and great service from all staff!

Location and parking were good. Rooms clean and service friendly.

Really love this hotel, been here twice in less than 2 months. But after this trip it's been 2 weeks an 1 day an I still havent received my security deposit today. I wasnt gone write a review, but after I just called to check on my money, the secretary tells me, she doesnt know what time manager comes in (very unprofessional), so I just have to keep calling, ridiculous. I just want my money back, I'm never going here after this. I like things to go smooth, especially when it comes to a vacation. I have over 20 thousand, Instagram an Facebook supporters, I will advice about this as well, if I'm not paid before today ends.

It's an average hotel. We got a deal on the room rates so I was OK with it. Not sure what they normally charge though. The breakfast was OK.

It was good the double bed room was big and had a balcony with a beautiful view in the 22nd floor.

Me and my husband brought time share..hope it was worth it it sound great..but we shall see it's only been a week ago

This was one of the worst places I went to stay at. My water was brown, the heat didn't work and there was snow in my room.

Terrible experience I paid around $380 for a two night stay in the winter this March 1 to the third 2019 and the room was terrible .First arrived to find food left over from previous guests still in the cabinets ,destroyed lamps , peeling wallpaper damage ,furniture and smoke detector falling out of the wall

Loved it nice, clean, friendly staff and spacious rooms

With the rona going around there wasnt much to do at the resort we go every year and theres always tons of things to do with the kids when the weather is bad bi3t not this time

This hotel was excellent for our family mini vacation. Beautiful view, great rooms and pool was awesome as well!! Definitely will be returning with my family again soon.

Views are beautiful, Resort itself not so much, arrived at the resort. Only one wheelchair accessible ramp. The room's remote controls had dead batteries, there was no additional linen in the room for the sofa bed. The coffee machine had no coffee or tea with it. The floor near television to the balcony was soak and wet. At that point I was tired of calling down to the front desk.
The front desk was helpful in correcting issues however there was to many little things that should be done regularly to avoid these issues. Mostly frustrating. I will not recommend this resort to others.

Gave us a suite with a view of the entire city. Very comfortable suite, great time with friends and family

Dont buy here the hr rep was drunkenly and loudly talking about layoffs and people's personal buisness at a local bar at 130 while taking shots and showing off how the company was paying her to be there

The room was nice and comfortable. There's construction as you approach site that appears that you are going thw wrong way but your not. Also, the elevator wait time could significantly be improved

Jacuzzi warm n bubbly
Arcade fun
Unlimited amenities!

Rooms need to be improved but size okay. Used laundry facilities and the clothes were wet from the dryer.

Staff was very efficient and quick to resolve problems. First room we got was too small. We were moved the next day to a larger one. The kitchen area has all the appliances you need. Also, the pool area is kept clean and you are given large towels. There is a small arcade for the kids. And, steps from the boardwalk, small park and a mile from the amusement pier and casinos. The beach access in both directions is nearby.This is my second year going to the Flagship and will be returning next summer.

Very clean, was like being at home you could cook meals if you wanted to, instead of spending money in restaurant. Spacious enough for my sister to have her own room & I slept on pull out sofa. Walking distance to my favorite restaurant in A/C Kelsey's & Kim's.

Amazing view of the Absecon Inlet! Pizzas are really good as well!

Really not that bad. Not that great. A bit of a walk to the boardwalk, but who couldn't use a little exercise.

Cocktail table had broken veneir....elevators take too long

I own my timeshare & this has been the worst experience in 16 years! My room very out dated, dirty bathroom ! Plumbing horrible taking a shower water will not drain for hours! This resort was so clean everyone who worked here were so pleasant now ! Lord have mercy! Fighting on my floor very ghetto its like being downtown AC! Never again will I stay at this resort!

They wanna charge u for everything, no complimentary bkfst. It was ok not the greatest

We spent our first New Year Eve at Flagship and thoroughly enjoyed the White Hot New Year Event that included spectacular on-site fireworks along with the banquet feast and open bar. The staff friendly staff was accommodating and the NYE package included a NY Day brunch that topped off a perfect New Year's celebration!

Time share mess, we went there yrs ago.. I wasn't impressed....

Need to upgrade their rooms. Carpet was old, bath tub stopped up. Would not stay here again.

DONT GO HERE!!!! If i could.give zero stars I would.This place is not only shabby looking but they have BEDBUGS!!!! I did an exchange via interval international based on my ownership with Sheraton. I expected since all of my experiences this far with Sheraton have been 5 star that this would be the same. Boy was I wrong. I checked in to spend a week long vacation with my family, only to have to check out less than 24 hours later on Christmas eve!!!! The front desk staff is plesant however, that doesn't take away from the event. The resort is sub par and basic cleanliness is keep up. Don't go here!!!! I repeat look for something else on the strip.

The hotel was beautiful. The staff was incredible and extremely helpful. The concierge was great. I couldn't have been any more pleased. The restaurant was great. Everything was reasonably priced. My wife and I will definitely be staying there when we go to Atlantic City.

The experience was great. We are loving the size of the room. The staffing awesome and so helpful.

Nice location, beach front, sort of isolated from the casinos but reachable.

Beautiful place. We enjoyed much more this spring break with kids.

Location not so bad but not on main strip either its smack in the middle of residential which i found odd but the view is great you can see almost everything in cluding overlooking the water. Amenities are very basic, love the kitchenette and good sized fridge, we are able to cook and store food. Room also equipped with cooking and eatjng utensils including mirowave and dishwasher.
I also love that there is an onsite fun zone, arcade, restaurant (would rate a B average), pool (can be crowded) fitness center, and movie theatre ( not your just released movies but good enough). Staff is very friendly and coordial. Have to pay for internet service. Not a facility with bells and whistles but good overall experience.

Beautiful oceanside view, indoor & outdoor pools. If you're a fisherman there are new jetties for fishing 50 feet from the lobby. No Casino. But maybe that's a good thing. The Casinos are right down the street, and everyone needs a break from the tables and slots from time to time. *3 stars from me. Their suites weren't impressive enough for *4 stars

Because they are friendly there and the hotel was nice and clean.

It's OK. It's far off the strip, but they have a solid shuttle system on the weekends. The shuttles are pretty sparse during the week. The rooms are nice and clean. Most of the rooms have balconies. This would be a place to stay with your family. Not so much for
a bunch of young people trying to party.

Not happy with this place at all was down here for 1st time horrible experience

Follow up on previous review... I was lucky to get free street parking in front 2x. The staff are pleasant but the elevators take forever to come, and the rooms seriously need updating. (bathroom sink was falling off wall). The view and sea breeze were incredible. Every room has a private deck with chairs. (A studio got me a bay view, not ocean view, but the ocean can be seen from the pool deck) The indoor pool is small but ok when not crowded on weekends and there is an adult evening swim hour. Two jacuzzi s indoor and outdoor is a nice touch. The boardwalk is right out front, not crowded and peaceful. (Lots of people fishing) Was able to walk down to casino area (not really a gambler) and have a beer at the Irish Pub, a must see building for it s architecture. Also an easy walk is to Gardners Basin and aquarium which is interesting. I am far too impatient to wait on a jitney but transport is available at certain times. Suggest you grocery shop before hand. There really isn t a grocery store nearby. Cafe on ground level has some prepackaged stuff and restaurant on site has limited hours and seemed pricey, $16 for breakfast buffet! All in all the place is acceptable if you are looking for a place to stay with fresh air and nice people. Very racially and ethnically diverse which is always a positive in my opinion. As a single female traveler I felt safe and would consider another stay there.

Everytime I stay it gets better and better can t wait to return, my home away from home but more peaceful.

FLAGSHIP IS A GREAT HOTEL TO GET YOUR MIND OFF OF THINGS.. BUT IF YOUR LOOKING FOR GOOD CUSTOMER SERVICE THIS IS NOT THE PLACE TO BE...

This resort hotel is a nice stay. They have food and arcade on the lower levels. I stayed on the 23rd floor i loved the balcony even though it was scary looking over it. Could use some updating but was able to see all the night lights. And it was a beautiful view from the balcony

Very cozy, courteous staff, fully equipped rooms, very up and coming! Hopeful owners after our first stay

I just love where this place is located. Besides home away from home...

Upon first glance, from a distance, one cannot be disappointed by the sheer stature of the building. Tall, slender, impressive. Modern in appearance and structure in every way.

But don't gaze too deep beyond the outer extremities. To do so exposes the tell tale signs of 'exhaustion' and 'dysfunction'. Despite ongoing renovations and upgrades, looks are deceiving.

At first visit, arrive by taxi or public transit, because parking, or lack thereof, is a challange Management actually has the audacity to charge for onsite parking, if indeed one can find a parking space.
One of life's little irony's.

The bathrooms are nicely decorated. Water pressure is sufficient, but hot water is inconsistent and sparse at times.

The rooms are spacious, bright and well furnished but lack funtionality and flow. Fresh paint n' paper hides a multitude of sins but no amount of elbow grease masks the pungency of stale cigarettes.

This is a time-share resort. Too expensive for our taste for sure. It sounded okay until they got to the 1-week free stay for the money you pay. Other weeks are available at a low rate, but unless you have money to burn and we do not, not a place or time-share for us, especially living on a fixed retirement income. The room they showed us was very nice, but I saw some things (like in the men's room - pealing wall paper, etc.) that I did not like as well. I was going to ask to be taken to another room to see exactly what the other rooms looked like but knew we were not going to be able to sign a time-share anyway.
The prizes we received were okay, but we probably will not use all of them. We are still checking out some of the prizes we received for sitting in for their presentation.
If you have the money to spend... it may be for you. Just not for us.

It's ok, they are still renovating. Hopefully, they have plans to get rid of the carpet and clean up the patio doors in the rooms

The Brunson Commerce Family loved our stay here on the highest Floor with Ocean View , Very beautiful

It's a great place to relax away from the crowds of the main city/boardwalk area.great staff and building.they also own Atlantic palace ....also great place but in the center of the boardwalk so it's a busier spot

Good place to stay for the money. I would come back

When I arrive for my week they did not have a 2 bedroom available which that is what I pay for the very first time we bring guest this happens we were so embarrassed were was our guest suppose to stay we spoke with the manager and got a 2 bedroom this should have never happened we booked it 4 weeks in advance plus I confirmed the date the day before then there was smoke in our room someone left the patio door opened and the rug was soak and wet do not want this to happen to any other guess the staff is very nice hope the next time we come this would not happen to us again or anyone else

It was a wonderful place it was nice and clean and gorgeous just a beautiful view and the service was excellent