
Member free stay. Wish to have more free stay for ...
Member free stay. Wish to have more free stay for more days. Eg. 5 day 4 night as 3 day 2 night is too short. Better if we get to choose bigger room to bring our families member along.
The room was big and clean, the chamber maid was v...
The room was big and clean, the chamber maid was very helpful and polite.
biggest hotel at world, price affordable if match ...
biggest hotel at world, price affordable if match to the room package & service provided, easy & convenient link to others facility venue within genting area
Now is open after CMCO. Not much people but still ...
Now is open after CMCO. Not much people but still crowded in certain area. Is a good location to runaway from busy working life...
Family weekend gateaway.. great indoor themepark &...
Family weekend gateaway.. great indoor themepark & shops
Cool and new wing has opened plus I pay RM58 per n...
Cool and new wing has opened plus I pay RM58 per night. Depending on the promotion.
The housekeeping staff are v friendly & helpful. A...
The housekeeping staff are v friendly & helpful. Always can find new changes around Getting which is great.
Should provide wifi for customer. Hotel Room lobb...
Should provide wifi for customer. Hotel Room lobby also dont have wifi. Need to pay for wifi and stand at the lobby.
I love my stay here and we got to enjoy so many th...
I love my stay here and we got to enjoy so many things there!
Why don't build escalator from tower 1 to tower 3?...
Why don't build escalator from tower 1 to tower 3? tired broh
Still under major renovation. Hope everything will...
Still under major renovation. Hope everything will be up by EOY
It's a kind of self service hotel. Since its the w...
It's a kind of self service hotel. Since its the world's biggest hotel, they have all kind of rooms depending on your budget. However basic amenities are kind of self service, for example they don't offer water bottles but have drinking water available on all floors at free. Iron in the room is provided with a security deposit however there is a Ironing room at 7th floor.
It has very easy access to mall which has wide variety of restaurants, including some which are open 24hrs, casino, cable car.
It has self check-in and check out kiosks.
Overall a nice place if you are looking for a clean and comfortable rooms, though the size of the rooms are too small.
This place needs upgrade. They making heaps of mon...
This place needs upgrade. They making heaps of money but rooms and other amenities still from 1980s.
Yeap.. Great but tower 3 is too far away from Casi...
Yeap.. Great but tower 3 is too far away from Casino.
The car park was old so didn't expect much for the...
The car park was old so didn't expect much for the hotel but the tower 3 lobby and room were surprisingly nice. Room was small but deco nice. Plus points for 3 direct USB chargers. But the shower area seems to be missing a door so it was really weird. Towel was thin and small. Bring your own shower gels and shampoos as they use a 3 in one shower gel. Sheets were rather thin as well. But overall not bad for the price. Check in was weird with the automated system but you still have to go thru their staff so not totally automated.
The staff at the counter is very friendly, and inf...
The staff at the counter is very friendly, and informative. We only stay for 3 hours so I couldn't give a full review on the hotel. Generally the tiny room is clean and tidy, hopefully we get to book the bigger room next time!
Room was decent but very small. TV reception was b...
Room was decent but very small. TV reception was bad and shows selection was limited.
Very much like a budget hotel. Cleanliness is not ...
Very much like a budget hotel. Cleanliness is not there. There were dust and hair on the floor when we first entered the hotel. Dirty basin and toilet in the room. Very uncomfy place. Room was still dirty even after tge made the room the next day. Very small with little walking space in the room. Probably why its in Guinness Record for most rooms but small!
Top facility plus room huge and clean and lots of ...
Top facility plus room huge and clean and lots of food and games to enjoy
Just a budget hotel, but the price is not that bud...
Just a budget hotel, but the price is not that budget
I stayed in First Word Hotel, Genting Highlands, M...
I stayed in First Word Hotel, Genting Highlands, Malaysia last week. Inadvertently, I left my hand-phone in the room & checked out from hotel. Later during journey to back to my destination, I realized that my phone was missing. I checked with the hotel immediately. They checked the room & I received a call back confirming that Housekeeping person got the hand-phone & he has submitted in 'lost & found ' items. The Housekeeping Dept. was very cooperative & polite. They kept my phone safely & asked me to arrange for collection. I would like to thanks the Housekeeping Dept. Tower 1 specially the honest person who submitted the phone. Thank you so much.
It's to exprensive for a bad hotel I mean we need ...
It's to exprensive for a bad hotel I mean we need to pay for wi-fi and the wi-fi only available on the lobby also the place is scary And they don't even give us a electronic kettle so we need to walk for hot water and clean water the water didn't even clean it has a weird smell overall this hotel is really bad even though it is the world largest hotel
Nothing spectacular except the cool breeze and the...
Nothing spectacular except the cool breeze and the view. At least the room is clean, beds are sturdy and all parts working (tv, ceiling fans, bathroom and toilet).
Annoyingly there are a lot of inconsiderate people who gives no Fs about smoking. I can smell cigarette smell at a non smoking floor and best of all, I see a guy openly smoke at the hotel lobby! sigh.
During the 3rd wave covid-19,genting highland no v...
During the 3rd wave covid-19,genting highland no visiter at all.
To enjoy the cool environment. Also went there to ...
To enjoy the cool environment. Also went there to celebrate my mother 87th birthday.
Reservation counter at First World Hotel was very ...
Reservation counter at First World Hotel was very helpful and polite. He greeted us and help to change our room from Twin to Queen standard.
I'm appreciated with his service.
It is not spacious, just a simple room for your ov...
It is not spacious, just a simple room for your overnight stay.
The hotel is quite good need renovation I guess so...
The hotel is quite good need renovation I guess some floors in a kind a terrible condition
Decent room size. Check in service can be improve ...
Decent room size. Check in service can be improve for group travel with travel booking without agent.
Never been to its room but the front lobby was so ...
Never been to its room but the front lobby was so crowded. Its quite cheap tho
Very fun. full of activities to do such as movie a...
Very fun. full of activities to do such as movie and fun rides
Cleanliness is good.. Lots n lots of rooms (6000+ ...
Cleanliness is good.. Lots n lots of rooms (6000+ I think).. So its gonna be a long walk to your :D Breakfast within the Hotel is amazing... Feels like an entire city is having breakfast in one place.. The Casino inside is also must-try..
A fabulous place for foods, movie and casino gamin...
A fabulous place for foods, movie and casino gaming with my wife. Thanks Genting.
There are many self check in kiosk. Swift and save...
There are many self check in kiosk. Swift and save time. Checkout too. Just return to checkout kiosk. Hotel is abit old but this is the most convenient hotel compare to the nearby. If you want better service and newer room you may try theme park hotel.
The police guard at the lobby are sucked. Not frie...
The police guard at the lobby are sucked. Not friendly at all.
Big hotel in a foggy climate with casino, eatery a...
Big hotel in a foggy climate with casino, eatery and awesome views.
Small room with no drinking bottles. Old towels, b...
Small room with no drinking bottles. Old towels, bed sheets & toliet not as cleaned.
The 2 live bands at the Carnival were great but su...
The 2 live bands at the Carnival were great but suggest that you revise the entrance fee to perhaps RM10 and improve the food choices. First World super deluxe room was good.
I guess they're budget friendly rooms and that's a...
I guess they're budget friendly rooms and that's about it. The place is huge though and it's mostly fully automated.
Best valur & the least walking distance to the mos...
Best valur & the least walking distance to the most happening & vibrant part of the entertainment city
easy access to mall but sticky flooring and dusty ...
easy access to mall but sticky flooring and dusty bed
Firstly, the staff is always very friendly n appr...
Firstly, the staff is always very friendly n approachable.
Secondly, the room is always clean and tidy.
Forthly, the environment is safe n tidy
Lastly, if I am given more days, I will snap it.
I am alloted rooms size beneath my expectations.Ev...
I am alloted rooms size beneath my expectations.Every months I got to get help.When U can cimpensate my frustations with a super upgrade to World Club ir Genting Grand?A blunt reply to my requests at your counter up your bet?
Wonderful LAND in MALAYSIA, Absolutely Gorgeous......
Wonderful LAND in MALAYSIA, Absolutely Gorgeous... And also you can refreshing and take a short holiday with the NEW Spectacular Indoor Game center - Skytropolis.
Self check-in/out machine, if you check in before ...
Self check-in/out machine, if you check in before 3 PM, only RM 5 is charged per room, which is very affordable. Wifi needs to be purchased for RM 10/hour or RM 50/day and can be accessed only at the lobby. The worst part is even if you get a non-smoking floor, you can still see other guests smoke in the hallway and they dont feel guilty at all.
Can be said to be mediocre. This hotel has 7351 ro...
Can be said to be mediocre. This hotel has 7351 rooms and is apparently the largest hotel in the world. That being said it is extremely crowded due to the immense number of guests. Expect yourself to have some difficulty in checking in. The lobby is extremely crowded and you will have to operate this self service machine that allows you to check in (often has long queues around it)
The rooms are not much better, a triple room was dirty and grimy with stains still seen on the pillows sheets and walls. Was unable to have any view but one of a disgusting molding wall.
Wi-Fi access is only limited to tower 3 which is the newest. Tower 1 and 2 have no wifi and pales in comparison to tower 3 facilities.
