First World Hotel at Genting Resort World

First World Hotel at Genting Resort World Reviews

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3.8
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Ok

It's a kind of self service hotel. Since its the w...

It's a kind of self service hotel. Since its the world's biggest hotel, they have all kind of rooms depending on your budget. However basic amenities are kind of self service, for example they don't offer water bottles but have drinking water available on all floors at free. Iron in the room is provided with a security deposit however there is a Ironing room at 7th floor.
It has very easy access to mall which has wide variety of restaurants, including some which are open 24hrs, casino, cable car.
It has self check-in and check out kiosks.

Overall a nice place if you are looking for a clean and comfortable rooms, though the size of the rooms are too small.

Good

The car park was old so didn't expect much for the...

The car park was old so didn't expect much for the hotel but the tower 3 lobby and room were surprisingly nice. Room was small but deco nice. Plus points for 3 direct USB chargers. But the shower area seems to be missing a door so it was really weird. Towel was thin and small. Bring your own shower gels and shampoos as they use a 3 in one shower gel. Sheets were rather thin as well. But overall not bad for the price. Check in was weird with the automated system but you still have to go thru their staff so not totally automated.

The staff at the counter is very friendly, and inf...

The staff at the counter is very friendly, and informative. We only stay for 3 hours so I couldn't give a full review on the hotel. Generally the tiny room is clean and tidy, hopefully we get to book the bigger room next time!

Superb

Very much like a budget hotel. Cleanliness is not ...

Very much like a budget hotel. Cleanliness is not there. There were dust and hair on the floor when we first entered the hotel. Dirty basin and toilet in the room. Very uncomfy place. Room was still dirty even after tge made the room the next day. Very small with little walking space in the room. Probably why its in Guinness Record for most rooms but small!

I stayed in First Word Hotel, Genting Highlands, M...

I stayed in First Word Hotel, Genting Highlands, Malaysia last week. Inadvertently, I left my hand-phone in the room & checked out from hotel. Later during journey to back to my destination, I realized that my phone was missing. I checked with the hotel immediately. They checked the room & I received a call back confirming that Housekeeping person got the hand-phone & he has submitted in 'lost & found ' items. The Housekeeping Dept. was very cooperative & polite. They kept my phone safely & asked me to arrange for collection. I would like to thanks the Housekeeping Dept. Tower 1 specially the honest person who submitted the phone. Thank you so much.

Good

Nite

It's to exprensive for a bad hotel I mean we need ...

It's to exprensive for a bad hotel I mean we need to pay for wi-fi and the wi-fi only available on the lobby also the place is scary And they don't even give us a electronic kettle so we need to walk for hot water and clean water the water didn't even clean it has a weird smell overall this hotel is really bad even though it is the world largest hotel

Nothing spectacular except the cool breeze and the...

Nothing spectacular except the cool breeze and the view. At least the room is clean, beds are sturdy and all parts working (tv, ceiling fans, bathroom and toilet).

Annoyingly there are a lot of inconsiderate people who gives no Fs about smoking. I can smell cigarette smell at a non smoking floor and best of all, I see a guy openly smoke at the hotel lobby! sigh.

Cleanliness is good.. Lots n lots of rooms (6000+ ...

Cleanliness is good.. Lots n lots of rooms (6000+ I think).. So its gonna be a long walk to your :D Breakfast within the Hotel is amazing... Feels like an entire city is having breakfast in one place.. The Casino inside is also must-try..

There are many self check in kiosk. Swift and save...

There are many self check in kiosk. Swift and save time. Checkout too. Just return to checkout kiosk. Hotel is abit old but this is the most convenient hotel compare to the nearby. If you want better service and newer room you may try theme park hotel.

Good

Good

Firstly, the staff is always very friendly n appr...

Firstly, the staff is always very friendly n approachable.
Secondly, the room is always clean and tidy.

Forthly, the environment is safe n tidy
Lastly, if I am given more days, I will snap it.

I am alloted rooms size beneath my expectations.Ev...

I am alloted rooms size beneath my expectations.Every months I got to get help.When U can cimpensate my frustations with a super upgrade to World Club ir Genting Grand?A blunt reply to my requests at your counter up your bet?

Self check-in/out machine, if you check in before ...

Self check-in/out machine, if you check in before 3 PM, only RM 5 is charged per room, which is very affordable. Wifi needs to be purchased for RM 10/hour or RM 50/day and can be accessed only at the lobby. The worst part is even if you get a non-smoking floor, you can still see other guests smoke in the hallway and they dont feel guilty at all.

Can be said to be mediocre. This hotel has 7351 ro...

Can be said to be mediocre. This hotel has 7351 rooms and is apparently the largest hotel in the world. That being said it is extremely crowded due to the immense number of guests. Expect yourself to have some difficulty in checking in. The lobby is extremely crowded and you will have to operate this self service machine that allows you to check in (often has long queues around it)

The rooms are not much better, a triple room was dirty and grimy with stains still seen on the pillows sheets and walls. Was unable to have any view but one of a disgusting molding wall.

Wi-Fi access is only limited to tower 3 which is the newest. Tower 1 and 2 have no wifi and pales in comparison to tower 3 facilities.

First World Hotel at Genting Resort World

First World Hotel at Genting Resort World

3.8