This agency is more friendly than most. Of alll the agencies we used it is my favorite, but taking away one star because none of these agencies are perfect. Taking away another cause since Aveanna bought them the quality dropped too
Promise you one pay then gives you something that wasn't agreed on. This company sends you to locations that are unsafe, or where the patient doesn't really need a nurse.
The caregivers ask the patients for money. Who hires people like that? My poor neighbor receives care from here and falls to their pity stories and gives her lady money. I just consider that rude and disrespectful. Have some decency for people on a fixed income. How many other losers work at this place? Just disgraceful. Then my poor neighbor was due for antibiotics and when the pharmacy brought her meds, they weren't in there. She had me come over as I've been a med tech and worked for a pharmaceutical company for almost 10yrs just to check bc their wonderful nurse told her she was wrong and was 'losing it'. I checked and double checked all the meds and there was no antibiotics in there. When she asked the nurse to come out to check, the nurse refused. Now tell me if you know and made sure they were in there, why wouldn't you come prove your point. My neighbor has no advocate for her, as she's estranged from the only daughter that lives near here. It's a shame that these places that are supposed to help you to stay on your feet, instead treat you like your incapable so as not to admit to their own mistakes. I hope they start losing their clientele once they realize what this place is really like. This is the location out of East Greenville or Pennsburg, PA.
This company is very passionate about their clients needs and is very professional I would recommend them to others who need their assistance
I went to the orientation sat for 8 hours completed all the Paperwork was offered a job working 2 hours a day I emailed and asked them where the rest of my hours only to get pushed to the side and given the run around about Working with this company. When all they had to say was We only have work in the surrounding counties or suburbs not for the inner city .If you don t drive don t bother applying for them unless you wanna be scheduled for 6 hrs a week of wrk and do 2 hour cases .
My 1st job as a PCA with this agency. Had no bad experience with any office employee except ONE MALE whom I'll keep anonymous. With different clients personal care issues seems like if were treated unfair we should be able to report if being mistreated instead I GUESS THE CLIENTS ARE ALWAYS RIGHT EVEN IF THEY WENT THREW NUMEROUS AIDES BCUZ OF THEIR SPOUSE WHO'S ANNOYING. Other then that I had a great time being an employee & would recommend anyone to check them out. They will pay you for time & travel!!!!
I have worked for Firstaff since 2013.....I enjoyed being employed with this company and working with the Staffing Coordinators. Especially Jill the HR director who always made sure my payroll was/is correct weekly, she had offer outstanding services to me & my client even if it was my error.
If you rely on this company for your payroll, your best bet is to move on. The manager Sharon and her incompetent employee Jill are the worst. They are passive aggressive, condescending, racist and rude. They not only lack customer service, but are stubborn and lazy procrastinators who don't know how to receive a simple fax, speak to an employee properly or respect the person they are speaking to. Any smart chief director would sniff out rotten apples like these two, and replace them with kinder, more knowledgeable and tolerant employees that serve the people and bring traffic to the company. If you have to endure these women in any kind of communication and find they are incompetent, file a complaint with the Better Business Bureau. The way they speak to clients is egregious, appalling and ignorant. I would never hire these women for anything. It's not very hard to speak to people with care. It's not so very hard to take the time to get to know the clients and find out a way to help any issues and resolve it quickly. With Sharon and Jill, it's a mean girls game; a micro-aggression that has turned into a full blown derelict of duty. People in the outside world should not have to deal with these two women. It is pretentiousness at another level. I will not be dealing with this company ever again. It's employees are a reflection of the company. If these women are still there, then it's a sign the company does not want to move forward or make any money.
Terrible agency. has a high turnover rate and fires people without explanation. go somewhere else. this agency sucks in my personal opinion
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