Fairmont Pacific Rim Review

Excellent hotel and the dining options are first class.

Really great service and the location was great! The interior looks a bit dated however, so a reno would have pushed it to a 5 star!

Had brunch in the lounge as Botanical was not open. Food was tasty but not as good as you would expect for the price. Lots of staff, few customers, yet staff was not very attentive.

My husband and I had the most outstanding stay at Pacific Rim. The interactions that I had with all the employees were professional, accommodating, efficient, and personable. I highly recommend!

Enjoyed cocktails at the bar then dinner in the dining room at Botanist. Everything was absolutely delicious. The staff was delightful, friendly, and knowledgeable.

Very pleasant stay. Delicious breakfast. Very nice room (we had "suite 1", which has two rooms plus nice bathroom). Friendly, casual hosts. There was some road noise until fairly late, but it didn't keep us awake. Restaurants are 10-25 minutes drive, depending on what you're looking for, and there's a little store a few minutes walk.

Beautiful hotel with great coffee place, restaurant and bar.

New hotel, and awesome ballrooms for our event and great food. Rooms are clean and modern, the scents in the lobby I didn't like too much but it was all in package really well like a Fairmont should be. They have great service and bikes available for visitors. If location is close to the cruise terminal, Harbour air terminal, skytrain or Canada line. Lots of food choices nearby as well.

5 stars all the way!! If it s available stay here, they won t disappoint

As always the staff goes out of their way to be helpful. Even when there is a queue for the concierge, everyone feels like they will be helped in a timely manner.

Good service. Attentive, and welco ing. The menu was extremelyimited, but these are challenging times with the Global Pandemic #COVID19 affecting the service industry

Excellent hotel with a great view of Vancouver and the ocean. The service was amazing and the rooms were very clean and comfortable. The hotel was in walking distance to everything we needed and very centralized location. We also really enjoyed the restaurant downstairs for breakfast.

This will be the only hotel that will stay in if/when I go back to Vancouver British Columbia, Canada.

Beautiful lounge, and the lobby bar is fantastic - drinks are dear, but the views and service is impeccable.

Attended an event in one of the ballrooms, was very nice, lots of light and friendly staff!

Love staying here. Always feel like I am at home. The rooms are amazing, service, staff and vibe are first class.

Attended Japan Unlayered Event. Clean, beautiful lobby area. Courteous staff.

The Fairmont Pacific rim is incredible, definitely the nicest hotel I've stayed at. The room was very nice and the bathroom was luxurious. The staff were very helpful and professional.

Always busy. One of the top hotels in town. Great for small conferences.

Stayed for a week during a conference in Nov 2015 - fabulous !

My partner and I stayed at this hotel recently for our 8th anniversary. We booked a spa package with the stay and had a wonderful time. The spa receptionist asked how our day was and what we plan on doing after... we told her we might go to Oru for dinner and we're here to celebrate our anniversary. Thinking nothing of this small conversation we went to drop things off in our room before going to Oru only to find a table for two was already saved for us under our name! We had told no one else, so we figure the spa receptionist must've made the arrangements and informed the hotel restaurant. They made a casual conversation into a surprise for us. That is why we love this hotel.

Attended Japanese Unlayered, and was underwhelmed by the much-hyped development showcase and retail event. Wish there was more to see - especially the beautiful items from Beams (housed along one tiny wall of the compact Giovane Cafe).

Great rooms courteous staff. Outstanding all the way around.

Amazing hotel! Beautiful rooms, goof food and great service

Not happy at all , my wife and I booked a Romantic night out at the Hotel under their romance package, things started out well the room was very nice the problems we had were with the fact the room they gave us was on a lower floor and it was a Saturday night and the outside noise was stupid loud , there was absolutely no soundproofing not only was it not a Romantic night neither my wife or I got any sleep at all let alone the intended Romantic get away. So after a long night with zero sleep I spoke to a woman by the name of Sara Hawileh guest relations manager who was completely un sympathetic and told me " well it was a Saturday night " and did not offer in any way shape or form to try to make the situation right at all ,basically to bad so sad. Now I have stayed at a lot of Fairmont hotels mostly in Fairmont Gold and this is by far the absolute worst experience I have ever had in my life. When you pay over a thousand dollars for a Romantic get away with your spouse for one night you should at least be able to enjoy yourself, than to be offered absolutely nothing from the so called Guest Relations Manager is absolutely appalling. I DO NOT RECOMMEND ANYONE STAY AT THIS HOTEL UNLESS YOU WANT A BAD EXPERIENCE AND TO BE TREATED WITH TOTAL DISRESPECT BY THE STAFF .

Everyrhing with my stay was great except the fact that I ended up being eating by bed bigs.

Favourite place to stay! Great location, impeccable customer service, knowledgeable staff. Nicely appointed rooms with state of the art technology.

I only saw the lobby and their new restaurant, Botanist. Beautiful, top notch restaurant (reviewed separately).

They should write a book on customer service. Every team member delivers an empathetic and authentic approach to their service. From shuttle service to the water in the room, no stone is left unturned. Great experience.

Amazing place. It was quite the experience, my wife and I thoroughly enjoyed our stay. The staff were warm and very welcoming, and always happy to answer our questions. Would recommend to anyone wanting the Bruce Wayne experience, then look no further, the Fairmont Pacific Rim is your go to place.

Staff were very friendly, and the cocktails were great

Stopped for the gelato - great assortment of flavors. The Earl Grey and Dark Chocolate (vegan) were lovely.

The hotel is beautiful. The staff is very attentive and helpful anytime we ask for recommendations. The room has a nice view of the water and fairly quiet for being in a city.

The location is amazing and the amenities were terrific. We absolutely loved our stay here

Went to the Botanist Bar to have some of their newly released festive cocktails. My favourite was their Hot Buttered Rum. Hot, with a wonderful spiced aroma, and just really easy to drink. Perfect for these cold winter days! The bartenders at Botanist are always a pleasure and one of my key reasons for returning here. Friendly, extremely knowledgeable about what they do, and always full of conversation. They're able to have engaging conversation while still giving attention to all of the patrons, which isn't an easy feat! Definitely check out the Festive cocktails they have going on right now!

Stayed for a work event and had a great time. The botanist restaurant and the bar were both amazing and spent time relaxing at the spa.

Fantastic Fairmont property. Great restaurant and the Lobby Lounge is superb (albeit a bit loud).

Went to the botanist for dinner. Ambience was lovely with a live performer. The food was very well presented

The staff are always very friendly and the moment you walk in you know your in an incredible establishment.

Most modern Fairmont property. Amazing and friendly staff great bar on second floor and make sure to checkout the spa and inferred sauna!

I like this hotel because it is modern. The views of the water from the rooms are worth the extra money. The spa is first class, and the food delicious. It's a Fairmont property and it will exceed your expectations.

Amazing 5 star experience. Exquisite rooms, knowledgeable staff, incredible views.

Conveniently located near the heart of downtown and close to transportation.

I wish the air quality of Vancouver wasn't so terrible when I was there. I hope the wildfires can be tamed once autumn rolls around. Otherwise, great location. Easy access to transit. Good views of water.