Very disappointed with them! I won 4 tickets last ...
Very disappointed with them! I won 4 tickets last year for 4 general admission and unfortunately I finially was able to afford to take my kids and stay in San Francisco being a single mother. I just realized my tickets expired in February 2019 after spending an hour searching for them.
So bummed I decided to call them to see if they could be so kind to extend only 3 tickets to next weekend (I already booked our room) we do not need the 4th ticket and the plan was to donate it to a family in line... They said nope and so I asked if they could offer any type of discount so I can still take them. No, they wouldnt even offer any kind of discount on admission for 3 people even if I brought the tickets in. I get it I sould of notice they expired but unfortunately I didnt.
Most good businesses would offer something to satisfy their customers also in hopes they would return with their families again. We wont be going here ever again as we do not support businesses that do not support their customers satisfaction and experiences with the company.
