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karate gal

3 years ago

This review is about my experience in this hotel a...

This review is about my experience in this hotel a few years ago. They had terrible waiters/waitress. I was in a corporate dinner event in this place during Chinese new year. The environment was good, clean and nicely decorated. The banquet hall was well setup. The food was also good. But what ruined everything was the servers. It was a Chinese style banquet with at least 60 - 100 tables of guests. They served Chinese food. There were a total of about 8 dishes. Each dish was brought to our table by the side, one at a time, on a big plate. Our table server distributed the food into smaller plates and gave to every guest. Each big plate was prepared to serve a table full of guests. Our table had two guests absent. Instead of giving each guest more food from the big plate, the waiters gave guests sample size amount of food. Leaving about 40% food remaining on the big plate. At first we thought we would be given more food after we finished this sample size, but the waiter quickly took away the big plate and it never returned. This happened on ALL EIGHT dishes throughout the evening INCLUDING those expensive main dishes. Most of us were left still very hungry after eating only SAMPLES for dinner. We were only guests to the event otherwise we would stop the waiters from taking away food before we had chances to finish. Upon observing around other tables in the banquet hall, the other servers seemed to be doing the same thing. They all hid "excess" food with a piece of clothe and immediately took them away from the hall. We were all led to believe those waiters probably saved our food for their own consumption backstage! I would never host a banquet in this place myself. This is again my experience a few years ago. Because I don't like to go there anymore.

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