Doppler Labs Review

I arrived early, and everything went as scheduled. The staff is very courteous, and some of them are funny, too. The front desk staff make sure that I understood the paperwork and the amount of the copay. All in all, the staff seems to work well as a team, and they seem to authentically care about the clients. This was my second time at this facility in 6 years. The same was true back then as it is now. Four stars for excellence plus one for consistency.

I just left this facility and it is top notch. The place is very clean, everyone explains everything thoroughly to you, the doctors and technicians are amazing. I had four woolens come into the MRI room because my veins are so bad. They kept apologizing to me but it was my veins that were giving them a hard time. They wouldn t give up and we re super nice. I highly recommend this facility.

I had a very unpleasant experience at this location from the Security misdirection, receptionist unprofessional rude to patients and technical difficulties that prolonged the MRI scan...I think this practice won t stay open too long without a change of staff. Beautiful internally but horrible rude staff. Saw several patients have issues but none spoke out. I had to ger into it with receptionist named Teresa the worst, before she began to kill me with kindness as she put it while whispering to another receptionist, completely unprofessional because she was called out. I would never be back or refer anyone here.

Excellent friendly professional staff
Excellent technical staff and clean up to date facilities. And on top of all that
Short wait times!

A++ 10x 10. For a Health related experience you are All Professional Curtious and Quick

I had a Sereotastic breast biopsy at this location yesterday. My apointment was at 8 am they took me in for the procedure at 8:10 I was done with it by 9:30- The staff was caring understanding and comforting, the procedure was not painful only the positioning was uncomfortable but once the numbing worked I felt nothing. The doctor was very nice and talked me through the procedure. Its such a scary time for a woman they did a good job just being there and calming the panic I felt . Thank you

I ve been a patient for years but today I waited for an hour and I showed up early for my appt. not happy about that.

Very good experience - brief waiting period, pleasant and efficient technicians, nurses and aides. Thank you!

The staff is very pleasant and professional. They took me in a timely manner and the rooms are clean. Also, the technician doing my MRI ask how I was let me know when he was starting the dye and how much time I had left. He also let me know that the images looked good before I got up to go change. This was my second time going there and both experiences were very good.

The very first time I walk into any office I use all my senses to get to know if it s the right place for me. I didn t want to keep looking so fortunately this office is so far the right one. The experience (before, during and after) is anxiety provoking but the staff is welcoming so that lessens the stress a bit. They clean everytbing they could think of besides hotspots and bathrooms during this pandemic. I ask questions and they answer. So far I feel comfortable going there. Hope I won t look elsewhere.
We always hope results are good yet we want accurate results and detect early.

Disappointing! Even though the MRI technicians and the front desk agents are nice it was not a great experience to book schedule wise. The reason I was not being given an earlier appointment, I was told, it was because of how insurance works. I had to be "firm" as to what my needs were and, eventually, we were able to fix it. Also, I was given a precise amount I needed to pay, higher than my regular co-pay, and was told that it was because I had to meet an outstanding deductible. I paid the amount but after that I got an outstanding bill on top of it. When I called to inquire I was told that the previous amount quoted was an estimate, which sounds not right since it included cents and estimates are usually whole numbers. I hope I don't need another MRI but I will probably not be going there.

A two (2) wait for a confirmed 8am appointment with an on time arrival, which included a 40 minute wait with a catheter dangling from my arm waiting for a room to be available. Beyond outrageous disregard. Unspeakable!! Do yourself a favor and find another facility to do your MRI

Very considerate on time I didn t have to wait paper work was easy

Prompt service. A mix up at the front desk about which ultasound test I should have, but it got straightened out. Technician was pleasant and professional.

Professional, efficient and entire staff was pleasant from the first person you see stepping off the elevator to person performing the mammogram

i was an xray walk in, pretty late in the day. they worked me in quickly and everyone was very nice!

In spite of my gastroenterologist telling me that everything was set with NY Radiology, because I had not heard back from your organization and wanted this much-needed test conducted in a timely fashion, I was provided with your phone number. When I called, there was no data to support my requisitioned test for an MRI of my abdomen. I had to provide most of the identifying information and the name of the Dr. seemed to be an unknown name and I was asked to spell it twice. I spoke to Faye who finally booked my appointment for the following day on Tuesday, Nov. 13th. When I contacted my doctor s office immediately afterwards to share the experience, they could not understand why it was so challenging when they had filed the request and it was confirmed that all the necessary paperwork by your organization was received. Nonetheless, all s well that end s well, but a frustrating process that should have been unnescessary and streamlined in an easier fashion.

Service was great. Wait was short. Staff was very helpful

it was pleasant , fast and professional experience!

Everyone was very cordial, attentive and I had a quick and speedy registration and examination.

The tech was very friendly and professional. She eased my anxiety.

I did MRI, Jamal was very friendly and nice, explained very well and made me feel comfortable through out the procedure. Thank you.

Very professional. From the front desk to the tech performing the exam they were absolutely a delight. Thank you

Love the technicians and physicians but year after year the wait time gets worse.

The receptionist said that they were running 45 minutes late but I was taken right away.
Professional and courteous staff.

Greeted right away, checked in but I ended up waiting about 30 min after my appointment time to be seen by technologist as I had a 10am appt time. That was disappointing.

The staff is do friendly & helpful. I was seen without a long wait. Very professional!!

I was out of center in less than 20 minutes. Great service!!

I came in for my appt this afternoon. My prescription was written as an mri for my shoulder and my neck but the prescription was read wrong by your staff and only the mri for my shoulder was scheduled Now I have to come back on Monday to have my neck done and pay an additional $75 copay. Not to mention your staff charged me and additional $300 and when I contacted my insurance they said this was not supposed to be charged so now I will be reimbursed $300 but I will still have to pay and additional $75 copay when I come in for my appt on Monday because your staff is negligent and does not know how to read. Not happy.

It was an amazing experience! They did it so fast! And professional! They are very good!

I waited a little longer then what I expected. In the end the staff was great and that made a difference to me.

Totally courteous, timely and professional in all aspects of the operation. Clean, bright , attractive and convenient.

Poor communication with technician. Tried yelling for help in middle of scan and got no response. No way to communicate with technician at this center. Very poor experience.

The staff of your facility took very good care of me. Thank you.

The wait was long. Check in and front desk super nice. Frustrating process from sonogram to waiting area to X-ray room With little directions of next steps. Sonogram tech had lubricant liquid all over, didn t ask to wipe it off when going to other side also, lubricant was all over cable which got on other parts of me. Frustrating! Lastly, we should be told exactly what s going to happen so we can understand what the tech is doing and for how long. We seem to be in an a sort of assembly line. Not knowing what s happening is very frustrating. Could have been because they were busy with city opening after quarantining.

Service and treatment very good and efficient. Impossible to reach by phone. Makes experience very frustrating. People very good once you get appointment and get there.

The technician (Mobry) was amazing! She understood the benefit of manual compressions as I have small dense breasts. She was quick and thorough and made the whole procedure less painful.
PS The text message reminder should include the address to the facility (ijs)

The technician I had for my mammogram was not friendly. Very cold and direct on what she wanted. This experience is very nerve decking for me, and it does not help or make it easier to have someone who acts like a robot. Disappointed about my experience.

The staff was very friendly and the technician Crystal, was great.

I arrived 20 minutes early to make sure all paper was done for my 10 am appointment. The person who took my paper work need help. It turned out that my doctor did not indicate that I needed an ultrasound in addition to the mammo. The woman to her left of her told her to call and have them fax it over but to go ahead and process everything so that I could have my mammo and after the mammo they should have the rx for the ultrasound. This was done at 9:55. I told them that I had to go to work so it was important that I not sit and wait and I wanted to do my mammo. The woman on the left assured me that it would not hold me up because the mammo was separate. As I patiently waited, I saw other women being called for their mammo. I went to the woman and asked why were women going before me and the woman to her right said because I did not have the ultrasound referral. It was 10:20 pass ny appointment time. Rather than apologize, I detected a little attitude. The manager came out and asked what happened only for them to tell her that i did not have the ultrasound rx and that they were waiting for it. They said that the office said Mt doctor was with a patient. So to sum it up if I had not said anything I would still be sitting there. This was an annual mammo and ultrasound that I do every year with you. I was very dissatisfied because I was an hour late for work.

Excellent place, very good service. Immediate attention and all the people frendly.

Arrived on time and I was taken aback when I saw the waiting room totally filled. I was able to sign in and one of the nice woman at the front desk took my insurance card, my photo ID and my co-pay. I had to complete some forms and shortly after that, my name was called. The woman who performed the bone density exam was kind and she easily explained what the test would entail. It was extremely easy as you do not have to undress. She was very specific of where she wanted me on the table. There were three positions and in less than 15 minutes, the test was over. It was a very good experience and she said that the report would be available on Monday, or the latest, on Tuesday. I thanked her for her lovely and sweet personality and I told her that she is perfect for doing her job as she makes the patient comfortable. I would highly recommend this office to anyone one and everyone whose doctor prescribes a bone density exam.

Lenox Hill Radiology the entire staff was excellent extremely professional, caring and pleasant. I highly recommend them!

My radiologist nurse (whose name was a little tricky and I can t remember ) was so incredible. Kind and genuinely helpful loving and amazing. She made an uncomfortable treatment comforting and comfortable which is hard to do. I think her name was Ooma? Something with an O. Thank you to my amazing nurse.

This was a great facility. They did what they could to make the MRI experience as comfortable as possible. I particularly enjoyed the wireless headphones to listen to music throughout the processes.

Efficient, polite, timely and most important a sensitive understanding technician doing the imaging.

Great experience, particular because of the kind, caring people that I interacted with, Deborah at the reception desk and Ceasar who did the MRI. They were exceptional.

Everyone here was amazing and super helpful. I will definitely be back. Tricia was my hero of the day and made my first visit very positive!!

The people I dealt with at the front desk and the technicians who performed my tests were courteous, professional, and skillful. The booking and office procedures, however, were convoluted and time-consuming. It took two phone calls and a lengthy online session to book a routine screening mammogram. It shouldn t take an hour to book a routine appointment. And I didn t see the technician until 2.5 hours after my scheduled appointment time. Not impressed.

Dr Weber and Michael (Columbus Circle) location 12/27 were amazing!!!!
I had an allergic reaction and they tended to my needs with professional expertise, and above all, excellent bedside manners, empathy, concern and all
While keeping me feeling safe and in good spirits.
THANK YOU BOTH - I feel grateful for your care and concern!!!!

Fast & efficient, even when backed up! I appreciated they called to tell me they were running behind!

I've been to this location for a number of years now and I'm happy to see real progress in the quality of service and care. My appointment today was on time and all of the support staff were courteous and friendly. Thank you for an easy and pleasant experience!

Very hard to manage time - xrays are considered walkin but there is always a line.

The staff then have to create the appointment, instead of giving users schedule ahead of time

Be prepared to spend half a day for an x-ray

Came a few minutes late for my appointment and was still seen in prompt matter. facility is clean & staff; from receptionist to technician courteous, respectful and professional.

I recommend this place highly.

The wait was nominal. Staff super-facilitating and cordial. Process smooth and painless for me
Witnessed staff showing kindness and empathy to those having a tough time. Experience will definately have me coming back. Thanks.

The process of signing in, filling out forms, and being seen moved along efficiently and everyone was pleasant and helpful. My only complaint was the volume of the TV: nobody seemed to be watching or listening to it and the medical news/info station playing was more stressful than calming. After asking if it could be turned off, someone did thankfully turn the volume down.

Processing was quick and efficient. Staff cordial and knowledgeable.

What a wonderful experience. Everyone is so nice and made me feel calm. Thanks to all for your positive energy

I arrived at 2 pm (as requested) for my 2:15 pm appointment for a mammogram and sonogram. I left at 4:45. This is unacceptable. It took one hour to get released from the initial waiting room, where I was then brought to the area to change and asked to wait again (this time there were not enough seats and people had to stand). You are clearly booking too many appointments for the amount of staff and equipment you have. People lose valuable time and money for missing work and they should not have to for a basic annual test that takes ten minutes. The staff members themselves were lovely but had to be constantly apologizing to patients over the waits.

The process went by so quickly I was out of there in 30 minutes! My technician was very nice and patient!

First visit I normally go to the office located on 77th street. Unfortunately there was no availability on the date I needed. I took the appt located at 59th. Everyone was very nice but I had to wait hour and half never again sorry

I had a great US technologist Allison. She was very kind and detailed during the exam. The appointment was easy to schedule, and the waiting time was 5 minuets.

The fact that they kept me waiting 2 hours from my appointment time (for which I showed up 15 minutes early, as they requested) is unconscionable. I have been coming to this location for years, and dismissed other reviews about the long wait now that the facility is under new ownership. I am never returning to this place that has so little respect for my time. I was not the only livid patient there. This is their new normal. Do not go here unless you want to wait forever.

From the moment I arrived, I was well taken care of.
My Technologist, Mai, did an Excellent Job!

Thank you for making my 2017 Mammography experience as pleasant as possible!

I always have a great experience here. The staff is professional, courteous and efficient. I always recommend them.

Wait times are atrocious. The staff are professional courteous but the wait times are very hard to tolerate. They need serious improvement in this area...the rest is all fine.

Professional, mannerly, quick and efficient. Was in and out in less than an hour without a appointment.

Everyone is very friendly and welcoming.
But even though my appointment was at 10:30 I still had to wait almost 1/2 hour before I was seen.

Even though it was crowded, I was seen pretty quickly (within 30 minutes). The staff was friendly and professional and the office was very clean and nicely decorated.

Extremely kind and wonderful staff. All ppe and social distancing guidelines being followed perfectly.

I did not have an appointment but was able to walk in and get a chest x-ray within 15 minutes. I would highly recommend Columbus Circle Imaging and will definitely use them again!

Very clean facility. Desk staff seem a little harried and uninterested but I don t envy their position which makes them a target for complaints that should be directed to a flawed healthcare system and doctors offices not coming through on their end with proper paperwork and authorizations. The MRI assistants were very helpful and considerate though.

The staff there was super attentive to my concerns and made me feel really comfortable

I had an amazing experience at Columbus Circle Imaging, which says a lot considering I had panic attacks all week. All the woman were lovely and made my appointment as smoothe as possible. They were so comforting and understanding. I was absolutely terrified and have a severe fear of needles but Lizette Padilk made my time there so much easier! I had to hug her as I was leaving. I am so incredibly thankful for lizette and all the staff there you are all so great. Thank you!