I came in for my appt this afternoon. My prescript...

I came in for my appt this afternoon. My prescription was written as an mri for my shoulder and my neck but the prescription was read wrong by your staff and only the mri for my shoulder was scheduled Now I have to come back on Monday to have my neck done and pay an additional $75 copay. Not to mention your staff charged me and additional $300 and when I contacted my insurance they said this was not supposed to be charged so now I will be reimbursed $300 but I will still have to pay and additional $75 copay when I come in for my appt on Monday because your staff is negligent and does not know how to read. Not happy.