The people I dealt with at the front desk and the ...

The people I dealt with at the front desk and the technicians who performed my tests were courteous, professional, and skillful. The booking and office procedures, however, were convoluted and time-consuming. It took two phone calls and a lengthy online session to book a routine screening mammogram. It shouldn t take an hour to book a routine appointment. And I didn t see the technician until 2.5 hours after my scheduled appointment time. Not impressed.