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A
3 years ago

They didn't even finish one of my dogs feet (claw ...

They didn't even finish one of my dogs feet (claw trimming) then brought him back out to me saying he wasn't taking very well to it, and then charged me full price (3 times what I'm usually charged) only to have to go elsewhere and pay again to finish the job. Not only will pooch now have to be traumatised all over again, but he's also still at risk of tearing his dew claws (which I am trying to avoid). I'm actually relieved they stopped given they didn't seem to be able to care for him, but I've never had anyone not be able to finish his claws before. The girls seemed very nice but it was disappointing and stressful for my dog so I wouldn't go back.

S
3 years ago

NO mention on the website re, Unneutered Males

NO mention on the website re, Unneutered Males
If your dog is undesexed fees are higher !!

It is on vetinerary recommendation and supported documents not to desex our Golden Retriever. Currently 10 Mths
In the interest of the health of our puppy he will be neutered between 12-18 months.Obviously should he be aggressive we would revise this.

Maybe I should charge more for all my entire male patients!!

A
3 years ago

I don t suggest the grooming at this place particu...

I don t suggest the grooming at this place particularly for those who have poodle mixed breed. They groomed our dog so different from what agreed and do horrible. Also they gave us misleading information regarding the grooming duration and cost. At the end they charged us extra from what they told us over the phone and delayed for 2 hours in completing the grooming.

D
3 years ago

good

J
3 years ago

Seemed like our poochies didn't miss us . Maybe th...

Seemed like our poochies didn't miss us . Maybe they had soo much fun.
Great friendly staff with a passion for your loved ones.
They were pampered and groomed and came out like show dogs. Our little Cavaliers second home . Thanks again guys

G
3 years ago

Fantastic customer service, all of the staff are r...

Fantastic customer service, all of the staff are really professional, friendly and they all adore dogs. The staff are full of knowledge and are more than happy to spend time answering questions.

The viewing window is great, you can watch your pup play with all the dogs, it s well managed and the dogs look like they are having a ball!

J
3 years ago

Absolute BEST daycare for your dog. Super friendly...

Absolute BEST daycare for your dog. Super friendly staff, excellent atmosphere and care for your dog, and the 'fly on the wall' videos are a super convenient way to see your dog while you're away. Love this place!

J
3 years ago

We booked day care and bath for our dog. Dog was r...

We booked day care and bath for our dog. Dog was returned unwashed. A few scratches were found on dog's body. she was very dipresed after that. The serves deem to be very dodgy. Be aware and stay away!!!

r
3 years ago

Our Staffy Braxton loves the place its like taking...

Our Staffy Braxton loves the place its like taking a child to Disneyland for the day we don't take him there for daycare we don't need it we take him there for a day of fun and mixing with all his mates .

C
3 years ago

Our little staffy has been coming here since she w...

Our little staffy has been coming here since she was a puppy and can't get in the door fast enough. Staff are always friendly and helpful working with her (she's a nugget of energy). Recommend

K
3 years ago

Friendly and well trained staff here, they really ...

Friendly and well trained staff here, they really care for your dog. By dog is full of energy, but often gets a bit of separation anxiety when I leave, and they do their best to make him feel comfortable and happy. Their groomers are also excellent at what they do, and can handle the fluffiest dogs with ease!

P
3 years ago

The staff are great, really friendly, you can tell...

The staff are great, really friendly, you can tell they love looking after your dog. There is a viewing window and it's awesome to see all the different dogs playing together. It is a great place for your furbaby to spend the day!

L
4 years ago

We decided to bring our young 14 week old Staffy h...

We decided to bring our young 14 week old Staffy here to be looked after while at work, due to the intense summer heat.
We're so glad we did - from the moment I arrived I was impressed by the kindness and professionalism of the staff.
They quickly bonded with Riley and showed him great care.

I could see he had a great time playing with the other dogs during his visit, and was very tired from a big day of fun when I picked him up.

I'm really happy with how Riley and I were treated here and I honestly can't recommend highly enough.

M
4 years ago

The team truly love the dogs that they deal with! ...

The team truly love the dogs that they deal with! No force, no cage doggy daycare and grooming! So much better than the current "No. 1" dog groomer that was on top of The Advertiser's list! More attention to detail and they truly care about their charges. Thank you team!

S
4 years ago

Friendly staff in a great location. We take Harry ...

Friendly staff in a great location. We take Harry our Greyhound there on a regular basis to get groomed and he loves it and is well looked after. Occasionally he would stay there for half a day to a day in the play area which he mainly enjoys resting in the quiet area as he is an older dog!

B
4 years ago

Absolutely love bringing my dogs here, they have ...

Absolutely love bringing my dogs here, they have learned how to socialise with all different breeds of dogs and are very happy and tired when they leave. The staff do a fantastic job of making sure all dogs best interests are catered for. :)

S
4 years ago

Been taking my 2yr old border collie to doghouse f...

Been taking my 2yr old border collie to doghouse for nearly a year now, it has made the world of difference with he behaviour and she's always so happy! would recommend to anyone who wants the absolute best for the dog!