I had a car accident, drove on a priority road and got hit: because of an accident I got a knee prosthesis in Feb-2012 and therefore stayed home for two years for recovery. Rehabilitation. And thanks. why customer friendly as if I asked for a new kneecap and a PROTHESE, I judge you as VERY BAD !!!!!!!!!!!! just rude. you get a big 0 from me - 0
No nonsense company with an excellent price / quality ratio of product and services. No unnecessary advertising and correspondence. Making good use of digital communication with tips and advice tailored to the customer and situation.
Absolute recommended! My motorcycle was stolen despite the fact that it was equipped with 2 ART 5 motor locks and an approved alarm system.
Fortunately, my motorcycle was recovered by the police the next day with a damage of approximately 3,000. Diks (who in turn functions on behalf of Voogd & Voogd) as an intermediary does not want to cooperate in any way to recover the damage from the insurer because they rely on a clause in the general terms and conditions that states that you must have a certificate for the alarm.
Asked the installer at Motoport and other insurers and it seems unheard of to have this as a requirement let alone rely on it. Occurs at 1% of the insurers, so Diks. So, guardian & guardian, you don't have to take out insurance there. They don't pay out, so insurance makes no sense of course.
Have not been pointed out anywhere when taking out this insurance on these "fine print". Gr. Jelle.
Not tidy there have two years of scooter insurance there pay tidy now I want quad access sp 50 insurance I am refused everything that is not right in the Netherlands you have to insure so find this very pretty worthless so you do not deal with people
Happy to have companies that will ensure you without prejudice
Nice and efficient. Online scooter insurance taken out with their partner Klaverblad insurance. Achieved quickly and clearly, more is not necessary in 2019
Scammers 1st class! They offer you insurance against a low monthly premium and call you the next day that it was a mistake by a colleague and that the monthly premium will be once as much! (The person who called me was really an indifferent farmer) If you then answer that you do not want them, they put you in a corner by saying that your car has not been insured for a number of days and that you now have a fine of 360 euro from the RDW. Phoned the DMV and this turns out not to be so. RDW first gives you a warning. DON'T GET THERE! That fat piece of it is so paid by such dirty practices. I will not recommend this intermediary to anyone ...
Insurance covered went great.
They take the time for it.
As was also clear
Very easy to register an insurance policy but impossible to cancel with the report from Statistics Netherlands. The moment you deviate from their predecessor paths you will fall into a hole of communication and no reply will be given to your messages.
I've tried calling, emailing and chatting and do not get any response or information about how to proceed. I will never go to Diks again and can not recommend it to others.
Edit: After this message on google and an extra email my insurance policies have finally been canceled. Too bad it was necessary to do it through a public review and wait weeks.
You cannot insure a new Camper of 4450 kg with them
top. a moped insurance is very easy and with good service.
Very sad,
This morning the first phone call went normal I wanted to change my quad insurance because I pay 80 per month and thought it was quite an expensive joke compared to fbto as it only cost 43, -
I was told that I could cancel the insurance if I only wanted to continue paying for another month, which is of course no problem.
So I call fbto to report everything etc.
And I again belle insurance who then comes to tell me that I am attached to them for a year ?!
TOO RIDICULOUS FOR WORDS!
Good website. Very easy to navigate and to take out insurance.
Good insurance company. Was able to insure my I-COCO right away. Other insurers did not list him.
Check your accounts carefully!
And if you have damage ... it can take more than half a year to settle it. Even if the money has already been transferred to their account by the counterparty.
I am very dissatisfied with this club since VSP transferred their mediation to Diks. Bah!
what a crook you just get thrown out with your van if you do not agree with a premium increase of more than 100%,
Unive is 55 euros cheaper with the same conditions.
Good and clear information and excellent service, no complaints, keep it up! Gert
A bad middleman! Requires a lot of money for each change. Whether it is a change of name, change of address or termination of your insurance. You always pay a lot of money for it. Never again for me. An expensive insurance.
Apply for scooter insurance on Thursday evening, received provisional cover on Friday morning.
That was suddenly undone by email in the evening at 5:30 pm, because they could not substantiate the 1 year damage-free. So instead of letting me pay the amazing 0.20 extra, everything is canceled?
And also informing me by phone that I am NOT insured seems to be too much trouble.
Called back the following Monday and I would be called back, that still needs to be done ..
E-Mail also remains unanswered.
This is not the way you interact with people!
Very difficult to reach. They are ready to take out insurance! But when it comes to other things, they try everything to get around it.
Very dissatisfied!
I think I got a more modern jacket recently. Yet once the switch bold. I had a few questions and they answered very smoothly and with full satisfaction.
Bad moped suspended and still send a bill that you have to pay
Slow service. Hardly any customer contact. I pay them 50 a month, but I have to pay the bill everywhere myself. To my surprise, I had to find out for myself that the actual insurance company, Guardian and Guardian, was still waiting for the claim bill. It seems more than normal to me that Insurance Advantage, as a broker, should keep me informed about the progress of the case. It also takes a long time before you receive money. Very bad mediator.
Take out insurance service very well.
Olds mobile (2nd car) registered and within no time I am insured.
Great that it went so smoothly.
A very bad insurance policy. They practice discrimination because they exclude people under the age of 24, while the application is approved online.
The amounts that are then debited are also incorrect. I took out an insurance policy of 5 euros a month and just 41.50 euros was written off, even though I had said that I no longer wanted this because my daughter would then NOT be insured because she is 18 years old.
I bought a moped car because my daughter can drive it, but they don't want that, well then I don't need their insurance. The bad thing is that they do not mention this in advance. You can only read the policy conditions if you have applied for the insurance.
Had a very annoying telephone conversation with an employee. He claimed that I would get a hefty fine for not being insured of my moped car because they only respond after 3 days with the announcement that people under 24 are not insured by them.
I think they should state this very clearly in advance.
But no problem, I now have insurance with central management achmea. These have helped me super well.
Snel overzichtelijke site met duidelijke info omtrent de oldtimerverzekering die ik zocht.
Not doing business, makes appointments by phone and they simply do not keep. Pay a few cents more and you don't have this bullshit. Am as an entrepreneur duped by them.
One of the few companies where you can still insure your quad and for a very good price !!!
Definitely a recommendation. My car has been suspended for 3 weeks, so I want to take out insurance. I have still not been able to do this because they have work arrears. If I call about this, I will be treated rude and will not be called back.
good service only pay 1 month late and they increase it from 8.25 to 18.85
2019; different times - different operating concepts. Wake up!
VALUELESS after taking out a scooter for around 21 euros, it became more expensive every year. I am now two years further and pay 34 euros per month for the same scooter and without having driven any damage IT IS THAT I CAN'T GIVE ONE MIN STAR I strongly advise against this insurance!
A great insurer, everything is arranged online with you so super fast.
Good, accessible, Good clear information, advises, good price / quality ratio, Does what they say, informs you about the status of the assignment / registration.
Super nice receptionist online insurance company the combination with 112 damage.nl installed with a download works ideal.
Good experience after fire damage was quickly paid, even after flooding arranged quite quickly, so far no complaints and was spoken to in a friendly manner, which is fine for me.
Have scooter insurance with Diks. Good price, good service. If you have questions, it is arranged via the chat on their site.
Customer friendly, good service and quick response. I am very satisfied. With kind regards R.B. Kromowihardjo
They claim to insure everything on wheels, but that is certainly not the case. Standard insurer. Some risks are simply not taken.
I have little to add. Basically my invoice is forwarded to the insurance company. That was done well, I presume.
very good. the application was processed very quickly (yes, even in the evenings) and they even insured a 2nd vehicle (the old vehicle was insured for 2 weeks free of charge) in short, nothing to complain about and only satisfied !!
These people really can't do anything. Despite repeated requests for excess depreciation return amounts to recover damage to a counterparty and to simply call back they fail each time. I still get money from Diks insurance.
Not with insurance! Then you save a lot of misery!
After termination of insurance they indicate that they have suspended him. (?? !!!!!) In addition, they tell (several emails) that you are behind in terms of payments while, as it turns out, withdraw from 2 accounts each month !!! If you call about this, they will of course sort it out for you. Despite e-mailing payment specifications, proof of termination is often repeated insurance and repeat the same errors! Even indicate that I commit a criminal offense! Have to laugh about it .... So dear people, don't!
nothing to insure here, wanted to insure a quad, went well for a month, suddenly a text message you are no longer insured, unigarant turned out not to want to insure after all, is now available for less money with central management
My vehicle has been stolen for 2.5 months. I had third-party insurance and DIKS insurance still sends me emails that I am insured while I canceled my insurance 2.5 months ago.
Foolish!
Work together with real scammers!
Place your insurance policies everywhere except here!
A payment made well on time, then I get a fine from the rdw. Contact wanted, answer; ONE MONTH HAS TAKEN THE PAYMENT !!
Fraudsters
Auto insurance of my daughter 200 in the month? 50 with another. My son 155 in the month for the scooter insurance? 16 with another. In short exploiters.
Is too expensive get first quote later you have to pay more
Super good service, insurance quickly taken out and friendly employees.
Scam. They report an amount on the website, later you will receive an offer that reports a 2.5x more expensive amount and a debatable high one-off amount. I contacted by telephone and got the weak excuse to hear that this was just an indication.
I was always insured with another party that was slightly more expensive than other insurance, but I gladly paid for it because service was provided. unfortunately that company was taken over by this party and unfortunately when I called I initially did not receive the service that I expect from an expensive insurer. A callback request was made that I was initially disappointed with, but I received a callback within 30 minutes. I was helped very kindly by this, but unfortunately they were about 30% more expensive than what I could get through another. I have therefore also canceled.
Not recommended! Damage with debt from the other party, despite the fact that this quickly became clear very slow all running and still waiting for full benefit. Responses to e-mails are very impersonal and incomplete
In itself fine, just a lot of hassle about a failed collection ("no, possible damage is only covered when the premium is received"). Excellent. Once upon a time there was a big hailstorm in the summer with damage to my old Peugeot and this was neatly handled!
Worthless insurance. Almost 2 months spent canceling a motor insurance policy. Despite news that the insurance would stop on January 10, I still received (and also answered) mail almost every week that I still have to pay a premium and even threaten to collect a debt collection agency. Finally received a letter today that it is finished. However, I still have to pay a 13.50 service charge. That they still dare to ask this
Just had the second urgent call from Diks insurance. They would have taken out insurance and wanted to check the address details. She just couldn't tell which insurance. Both numbers are google and both are used for aggressive sales purposes. Very iffy.
Very quickly and correctly assisted with my application for a vintage car insurance policy.
Always helped well and quickly, satisfied customer for years.
What a .. company. At the time I received a letter from them - with all kinds of test errors and substantive errors - about a change of insurance, even my name was not correct, I thought it was very careless. That was the first contact between them and me. I guessed it was a one-off. Now I ask - through their website - for information; there is no response so I call them after weeks of waiting. There I am automatically referred and my insurance appears to have been placed with another company. Very strange. Diks has not informed me about this. The carelessness is structural, it seems. I will never do business with this company again.
After not being a customer for a long time, I am harassed time and again. You are and remain registered as a customer, even if you haven't been for a while. And when the insurance was canceled, an extra month was written off. After I asked why this is the case, I said that I made the choice myself. Very unpleasant and unprofessional. Hereby the notification when I had terminated my insurance and still continue said stalking me. I have not been a customer for a long time. I don't know why you are bothering me with this. If this continues, I will be forced to take legal action. Enough is enough. I am no longer a customer. I am now being harassed a lot. Hereby the info what I ended and then only bothered.
The insurance with package number .......... for you .... / with the registration number ...... has been changed per ........ because one or more parts have been terminated. You will receive your cancellation statement with more information.
After months of not being a customer, I am still seen as a customer. I've seen enough drama with this company.
I have good experiences with Diks. They are correct and handle everything quickly. I was going on vacation and then my mother died. They are not difficult and have helped me well in this. I immediately got my money back. I have been with Diks for three years now and have never had any problems with them. They are customer friendly and easily accessible.
Because Diks Verzekeringen had not succeeded in collecting the insurance amount for a month, they therefore suspend my insurance without notifying me. Do I smell or feel in my bones that I am suspended? Then I get a fine and so I found out that I was suspended. All nice and important for Diks because they just continue to collect while one month is skipped. You suspend my insurance, but remains my cash? You are in the insurance industry, but you do not realize that if your client does not have insurance, you can risk a fine? So you continue to collect, while your customer receives fines due to your internal error. So it is clear that the customer is not important, but more that the money tap continues to run smoothly? Dear people, pay attention to where you insure yourself.
These are crooks. never take out insurance here.
I quit this insurance because things are not right at Diks. As a thank you I received an alert that I would not pay my premiums when I have never paid a premium. I hope they go bankrupt soon.
Diks Verzekeringen is a very customer-friendly organization that is always there for you to help. I had taken out motor insurance and never had problems with long waiting times (always one employee on the phone within 5 seconds) or with employees who seemed uninterested or had insufficient knowledge. If there had to be forwarded once, I always ended up with the right person.
If you want to take out insurance, I definitely recommend Diks Verzekeringen!
Complaint to an intermediary like DIKS is bad soup. With Reaal they have elevated cupboard wall to art.
Oh yes and it is possible because Central Management has taken its responsibility .... is the hint clear?
A good clear insurer at competitive prices.
Fortunately, I have never needed them with claims settlement, but I have every confidence in it.
diks.nl
