I had a car accident, drove on a priority road and...

I had a car accident, drove on a priority road and got hit: because of an accident I got a knee prosthesis in Feb-2012 and therefore stayed home for two years for recovery. Rehabilitation. And thanks. why customer friendly as if I asked for a new kneecap and a PROTHESE, I judge you as VERY BAD !!!!!!!!!!!! just rude. you get a big 0 from me - 0