We recently purchased a new Ridgeline. Gerry Lamb and Ashley Pierce were great to work with and answered all our questions throughout the process. The IDE dealership s sense of community was evident in our buying experience.
I had the BEST experience with Brad. He helped me find just the car i was looking for and the process was quick and easy. I will return to him again for my next car and highly recommend him to everyone. Dick Ide should be honored to have such a great caring hard working salesman! Thanks again Brad!
We have had a very bad experience with Dick Ide. We were in the market for a new van and obviously wanted to check prices between dealerships. When Ralph Honda came back with a significantly lower price we went to Dick Ide with it in the hopes to work with them. They kept telling us to come in and they would "work with us" only to not come down on the price at all and just continued to waste our time. We definitely feel that they were playing games with us the entire time, telling us that there was another family wanting to buy the vehicle to put the pressure on us. It has left us with a very bad taste in our mouth and I would not recommend Dick Ide to anyone. Go to any other dealership and you will likely get more up front information and a better price.
I recently purchased yet another Honda (I think we've had 8 since my wife's '82 Prelude).
This was the third Honda I've purchased from Ide Honda in four years. I've used a few other dealers over the years, but Ide has a really nice, no-pressure approach and are easy to work with.
I highly recommend Melinda Pagliuso! She was very helpful and responsive. She did a great job lining up the models I wanted to test drive and was an excellent advocate for me during the actual negotiations.
My only nit is that the dealership ended their complimentary oil change service. I really appreciate that perk for the 2014 & 2015 Hondas I purchased.
Today the service department did a stellar job diagnosing my Honda CR-Z. Melody Gould and Ali Grose listened to what I was told was a major repair and found that the issue was not even close to what was initially told to me. Overall the service department was efficient and thorough. 10/10 would come back again.
Took my car there for a recall when I got it back my window was broke they called me and told me my window was broke but what was funny was that I never had a prior issue before dropping my car off there then they tried to tell me I needed new seat belts for both my front seats because they wouldn t lock which is completely false because they lock all the time my favorite part was none of this was put on a diagnosis sheet I will say the customer service is good but I feel they broke my window on purpose because they make no money on a recall
Very Disappointed. I went to IDE to turn in my lease and BUY A NEW RENEGADE. They turned me away and told me to go drive my leased Renegade until my miles were up, which was very soon.
No offer of helping me find what I was looking for, no other option was mentioned.
Well you lost a sale. I bought a brand new Jeep Renegade somewhere else. Exactly what I was looking for and I couldn t be happier.
I guess the people at IDE don t need a paycheck!
Came in and requested an alignment for my vehicle and to check on a problem with the fan coming on in my car after it s turned off and also an oil change. I had a service agreement with ide Mazda for free oil changes including the oil and when I went to ide Honda they charged me for the oil or did not care to explain the charges. I am disappointed mostly because there were other services that also were not requested but were done and charged anyway. This will be the last time I go here for repairs. I am also disappointed in Mike who was helping me for not even mentioning the extra charges and it seems it was done intentionally to mislead me as he was very forthcoming about the other agreed upon charges.
Great sales and service! Nice coffee selection too!
They refused to pass my inspection because they told me that the power steering rack was leading and needed to be replaced. Took it to another mechanic who replaced the lines instead of the rack for $15 instead of $350. Said they were trying to get me to pay for work that was not necessary. They also fixed a power sliding door on a van only to have it break again about a month later. Took it to another mechanic who chatted about half the price and actually fixed it. Wait is always longer than they say it will be, and they don't honor appointments.
The Service department is excellent, the service managers are all very helpful and friendly. They will assist in getting the job done quick and do not push services that you don't need. The waiting area is always very clean, with an assortment of fresh coffee choices and healthy snacks as well for you while you wait. There are a few desks available along with free WiFi if you ever need to do work while you wait.
I purchased wiper blade inserts around $9 each it was 9 degrees outside and the parts guy volunteered to go out in freezing cold and install them at no charge. Needless to say I was very happy with the service! I will be shopping there again.
Buying a car can be a pain. It doesn't have to be.
We were in the market for a used Mazda and arrived at Ide after going to another dealership earlier in the day. I wish we didn't waste time at the first dealership.
Everyone from the person greeting you at the door to the owner has been friendly and outstanding to work with. Even more important to me, they have been upfront and honest with pricing, which we didn't receive at the "other" dealership.
I highly recommend working with Al to acquire and Tony to finance your next new or used vehicle purchase!
This was my first new car lease experience, and I have to say I was overjoyed with how easy the process was. Dick Ide's terms are easy and straight forward. No hidden fees, when they say $XXX and drive, they mean it. Easy, and transparent. The even cover basic maintenance during the time of the lease.
Paul was a fantastic salesman. He was straight forward, made good recommendations, and did not make me feel pressured into anything I didn't want. He went over the whole process with great detail, and made me feel empowered to make this purchase. Not to mention is Vodka Sauce recipe! If you go there, seek this man out!
I love my new Civic LX. Fun to drive, with tons of tech out of the gate. Thanks Paul and Dick Ide, keep up the good work and you'll see me coming back time and time again!
I had a wonderful car buying experience with Brad Constantino! He was very knowledgeable but more importantly genuine and personable. I immediately felt like I was talking to someone I could trust, rather than someone who was just trying to make a sale. I still feel comfortable reaching out to Brad about questions I may have, even after it's been several months since buying my car. I highly recommend working with Brad and Ide Honda.
Nobody came out to inquire what I was looking for while driving around the parking lot.
Ide Honda is the best and they make everything so fast and easy. Also Brad is so helpful and great.
Kiersten was awesome to work with. I wasn't in the most ideal situation when I got my new Civic, but Kiersten along with Rich from the finance department went above and beyond to make sure I got what I wanted within my price range. Also a shout-out to the service/recon department for doing a good job getting it ready in a very quick time frame.
I had to purchase a new car for my grandmother, someone suggested Ide Honda to me. When I sat down with Brad Constantino and was blown away with his knowledge and professionalism. People say Honda s sell themselves, but it's really the interaction with your salesperson and the courtesy of the dealership staff that really gets the cars off the lot. I m a numbers guy, I have to see all the details on a page in order to make a decision and Brad went above and beyond to ensure I knew exactly what was going on at all times. The finance staff was impeccable with every detail of the contract and made sure I knew exactly what I was signing. Brad even brought me a cup of coffee while I was going over the contract. If you're in the market for a new Honda look no further than Ide Honda, and be sure to ask for Brad.
Didn't feel as if they were to interested in my business.
In early 2016, I purchased a new Honda CRV from Ide Honda. I have owned Hondas for almost 20 years. While I looked at a couple of other options (Toyota, Ford, Nissan), I chose another Honda based on my history with them.
The buying experience was great. We worked out a deal I believe we were all happy with.
Less than a year after purchasing the CRV, I was rear ended coming home from work one day on 590. I took my CRV to Honda Collision in East Rochester and service was efficient and seamless. The team there was fantastic!
Unfortunately, I cannot say the same for your service department. Every service experience I have had since buying the car has been negative. From trying to sell me services that a new car should not need to not notifying me when my car is ready for pick, or when waiting for service telling me it will be less than an hour and ending up spending an hour and a half waiting for my car to be done. Since when does an oil change take an hour and a half?
This most recent instance was last week. I tried to book a simple oil change on your website and just booking the appointment, they try to get you to buy more service. I wasn t even sure which service I wanted. Service A changes your oil and service B changes the filter. Shouldn t a filter change be part of an oil change?? I tried to call several times to speak to someone but no one ever answers the phone. I left a message on Saturday 9/9/17 and never received a call back. My husband finally called and insisted on speaking to the service manager Mark Frye. Mark told my husband that someone called me back but my voicemail was full. This is a complete lie. I will show you my phone records. No missed calls. My voicemail has never been full for as long as I have owned a cell phone. I do not keep messages. Mark told my husband he would send him a screenshot proving a call was made at 10:54 am on 9/11/17 but he never did. My husband then sent an email reminder for this and never even got a response. Mark also said that we needed to call service directly to get someone to answer the phone. (We called the main line and asked for service and were transferred.) Lies, lies and more lies. They are obviously nothing more than a bunch of crooks. I will be taking my car elsewhere for any service needs in the future as the service department at Ide Honda cannot be trusted.
The purchase of my car included free oil changes for life so perhaps this is the reason that your service is so horrible. I m sorry if it s an inconvenience to provide free service but if so DON T OFFER IT. I bet your paying customers get much better service but what is sad is that if I had received good service, I d bring my car in for things that weren t free. Instead not only will I no longer be bringing my car in for oil changes, I will not be doing business with IDE Honda on any level. Thankfully there are other Honda options in Rochester. Maybe this is your plan all along to drive away the people you sold this free service to.
Shame on you.
Awesome experience! Leigh was great through the whole process. He listened to what we were looking for and made it happen. Also a great job by Jake who made all the paperwork easy to get through. The car was ready for pick-up as scheduled and Leigh took the time to show us all the functions and preset what needed to be done.
Brad went above and beyond to accommodate my needs in purchasing my new Honda Civic. No hassle, no pressure and most importantly, superior customer service! He was able to find me the exact model that I came for, and in the color I wanted.
It was made possible because of his excellent knowledge of cars, high level of professionalism and service he provided me, his integrity, and the high reputation of the dealership. I can't thank him enough for exceeding my expectations and delivering on his promises. It is without hesitation that I highly recommend his expertise to anyone in the market for a new vehicle!
My wife and I had a wonderful experience at Ide Honda. Our salesperson was Kiersten Herman and she did a wonderful job going over every vehicle that we looked at. She was very patient with my wife as she was having a hard time selecting what vehicle she wanted to buy. We will be back for our next vehicle. Thank you again Kiersten for all your hard work.
After hitting golf balls at Big Oak I observed a Dick Ide Honda employee peeling out in a brand new 2017 or 18 Honda Civic Si. He chirpped into 2nd gear then proceed to mis 3rd gear reaving the car hitting the rev limiter grinding the gears very badly twice. What an absolutly terrible thing to whitness as this now tainted desirable car is ruined. Stay clear of this car dealership unless you want a brand new car that has been severely mistreated.
**Update**
General Public \ Customers: Please Disregard the response from Dick Ide Honda. I have confirmation that the driver was indeed an affiliate of the dealership. This was NOT a customer driving the car. What a poor attempt to cover up a blatant display of incompetence. Own up to your mistake and mistreatment of your vehicle
Horrible horrible, I went in to get a routine oil change. I waited over an hour which is fine that's routine. Then they usually check my battery, fluids and tires etc. They usually give me a paper w their recommendations ( which I find super helpful). Everything was marked green ( meaning great condition). Next day, I drive to work on lunch go on errands and my car won't start! I start panicking I called the dealer they wanted me to take in to them. I said I can't my start won't start. They were not helpful at all. My husband then leaves work to come to help me, gives me a jump and we take it to auto zone. My battery is dead!!!! I have the guy check it a few times because I had just taken it to the dealership the day earlier and they marked off as great condition. I get a new battery! I Proceeded to call honda to explain to them what happened and the lady on the phone was beyond rude, not only did she not care but she also acted like I was bothering her. She then transfers me to the rep that helped me. I explain to him that it's unacceptable! I lost half day at work and so did my husband, and you marked like it was checked and it was not. I even said hey if you would of really checked my battery and told me i needed one. I would of brought one from you guys. At least don't mark something you have not checked. No one has called me back, I did request a call back! I am disgusted and will never buy or service w Honda again.
Gerry Lamb was the salesman I worked
with. He was very knowledgeable, patient and helpful with all my silly questions. Gerry made me feel very comfortable as a single older woman buying a vehicle. That s not the case at other places I went looking for a car. He mentioned several times that he just wanted to make sure I was happy. I d be pleased to go to Gerry at IDE Honda again in the future.
I would give this dealership 5 stars but there were a couple of small issues and misunderstandings. Overall, Mark Frey was fantastic with his professionalism and ability to correct the issues. Due to this dealers incredibly high grades and reviews, I will continue to have my accord serviced here.
Brad Constantino is my salesman, and he is excellent. This is our household's 9th vehicle from him. I will never buy another car from anyone other than Brad. He is always available to help me when I need it, and goes above and beyond every time. I cannot say enough about him.
Mark Mccaffery the sales manager is super. He has helped me in the past numerous times, and is always available to assist me. He is very fair.
Russ in Service department is one of a kind. He services my vehicles fairly, not forcing me to do unnecessary services.
Mike M. in service is also very accommodating, and patient.
Mark Frey the service manager has also helped me a great deal in the past, I am confident that I can have him address and issues that arise.
Should a problem arise, I know they will go above and beyond.
I continue to recommend this dealership to many of my friends and family. I will continue to do so indefinitely.
Rich Ide the vice president is also very hands on and shows that he cares.
I had a wonderful experience purchasing a car from Al G. This was my first car purchase and Al was the complete opposite of what everyone told me to expect from the car buying experience. From start to finish, he listened to me and never was pushy. He was beyond friendly and I am so so thankful I got to meet him. I am over the moon with my new civic hatchback and the quality of service Al provided me. I will be a repeat customer of his for a long long time.
We recently purchased a new Honda vehicle from Ide and were pleased with all aspects- from being welcomed, to test driving, through purchase. We have taken the Honda vehicles we've owned to Ide Honda Service for many years. We have always been very satisfied with the level of service, hospitality, cleanliness, and reliability. All this is, of course, in addition to the superior quality of our Honda vehicles.
This was our 6th Honda purchased from Ide, but the first time we'd worked with Gerry Lamb. His expertise was helpful and his kind and courteous manner made the purchase easy.
Worst dealership EVER. Took my civic somewhere else to get my oil done and I asked them to check the AC because it is not blowing cold air and I paid to have it charged and checked for leaks. When they couldn't find anything They said take it to a Honda dealership for further diagnostic. Walked in to the service department and explained the situation. Was immediately told that would be $117 plus tax plus whatever else was wrong- didn't even look at the car! I showed them my receipt from the place I left 10 mins prior and they just shrugged heir shoulders. Then they walked around my car and pointed out to me all the "scratches" it had. (Not sure why) Told the guy forget it and I would go elsewhere because they were being rude. He said ok have a great day and offered no other help. Worthless. The whole issue is how they treated me in the service area. They just want money and have no Interest in helping customers. Stay away, will never buy a Honda again!
Great experience with this dealership on 4 vehicles purchased, especially with Sales Rep Rick Damico. He goes above and beyond to make sure you get what you want and need, all while making the experience nothing but a pleasure.
I had a great experience working with Cody. This was my first time purchasing a car through a dealership and it was much easier than I expected. There was no aggressive haggling, no surprises, just fair and friendly service.
I love my new Honda CRV thanks to Will Galliher who was very helpful, professional, friendly and overall great to work with. He has even followed up with me a couple of times to make sure I am enjoying my new vehicle and to see if I have any questions. Jacob Anderson was also great to work with. They both made buying a car easy and fun!
Great service. Once you get car care there it is hard to go any where else.
I had a family mechanic check out my car after Ide Honda fixed it for me. He said that they went above and beyond. They did a great job and my car is like it was before the accident, inside and out. Thank you Chris and everyone at Ide for the great job!!! Definitely recommend 5 stars! Kat DeMarco
Kudos to the entire Service Team! My muffler needed replacement. Mike from the service department was able to get the parts in, the next day! Great service and customer commitment. They are friendly, trustworthy, and reliable. My go to place for my car. Thank you again!
Great service people, free loaners if your repair takes >1 day
My daughter purchased her first new car from Ide Honda and loved the entire experience! Al Gleichauf explained things to her as if she was his own daughter, and because of that, she made the purchase. Thank you Al for making her first car buying experience from Ide Honda, her first of many from you!
I had 3 days to decide on and buy a car. On the first day I went to twelve dealerships, at some of which no sales people bothered to get up when I came in (even when they weren't working with anyone!), made me wait 10 minutes for anyone to approach me, or acted like they were doing me a favor to speak with me. Not so at Ide Honda. You are greeted immediately by the front receptionist and if a dealer sees you coming into the dealership through the window they are waiting at the front door as you enter. Rick was waiting and genuinely pleasant and upbeat.
When I was ready to buy I wanted to make the deal with Rick rather than a competitor with the same price. It wasn't just that he knew the car and was able to answer all my questions - it was that in dealing with him I had a good time rather than being stressed and anxious. It was well worth the few extra seconds to go back to Ide. And when I picked up the car the next day he patiently explained everything in the car. I haven't owned a car in 20 years so let's just say I wasn't quite up to speed.
He treated each question with respect.
When I started this process I did not realize how important that salesperson would be to my experience of buying a car. So now I have a great car and a great memory of buying my car. Thanks Rick Damico and Ide Honda for providing such an amazing experience!!
I've had the best experience ever at Dick Ide Honda and love my 2017 Civic! Scott Marineli is the best salesman ever--so caring and willing to answer all my questions. I will definitely return to Dick Ide for my next Honda.
Huge thank you to Brad Constantino and Ide Honda for finally getting my husband into a newer car! Out with the old (2005 Accord) and into a 2020 Accord hybrid. We couldn t be happier with the car and the experience! (I also still LOVE my 2016 CRV from Ide!!)
I would highly recommend purchasing a vehicle from Dick Ide. After nearly a week of dealing with another dealership in Syracuse and not having a vehicle, I took my business to Dick Ide. (You can read my review for Lamacchia Honda for all the horrible details of dealing with them). At Dick Ide, I dealt directly with the Sales Manager, Roberto. He was absolutely amazing! He gave me the same deal as the prior dealership and even took off for the rental vehicle that I had to purchase out of pocket. I also got rust proofing, since NYS uses salt on the roads during the winter. We went through all my payment options, he showed me the vehicle I was purchasing and we joked that I could actually touch it (since I never actually saw the vehicle I was trying to purchase in Syracuse). He gave me his card and told me that if I ever had any problems to call him directly. And I had my vehicle the very next day! Hondas last forever, but I fully intend on remaining a loyal customer to Dick Ide.
I knew which car I wanted, and what color. All I had to do was email Brad Constantino and tell him. When I went in, we did my paperwork, and we were done. I picked up my car 2 days later. No games. No gimmicks. No pitches. Just pure awesomess! Thanks so much Brad!!!
Good sales team, Rick is the man! Ide lacks a reliable service department, my car always comes back filthy with oily hand Marks on my interior. The service department takes an extremely long time to complete the simplest of car maintenance and still have to bring it back because they can't even preform a proper alignment, very unhelpful service staff that rarely answers the phone and never calls customers back, very disappointed and won't be buying another vehicle from Ide.
I just leased my second Honda with Brad Constantino's help. He is knowledgeable and efficient. It is a pleasure to meet with him because he is excellent at his job and really listens to the needs I have for a car. He even went above and beyond to help figure out an issue that arose with my insurance. Ide Honda is the place to get your next car! I also worked with Tony Srye. He was professional and knowledgeable as well. The team at Ide Honda is outstanding.
Straightforward sales people and quality service department. I've had good experiences with them.
Gerry was very professional but easy to talk to. He listened to what I wanted and found the right car for my needs and my budget! I ve been very happy with my civic, but I am already looking forward to my next lease, and will of course be contacting Gerry for the perfect vehicle!
From the first moment we stepped into Dick Ide and met Rick Damico, we could tell that he was not only friendly and helpful, but honest and trustworthy! He went above and beyond what a typical sales person does and got us the Odyssey we wanted at a really great price! He was fair with us and so attentive to our needs. We have referred all of our family and friends to Rick and look forward to getting our next car from him!
Al is a true professional and provided our family with exceptional customer service! He is incredibly knowledgable about all Honda vehicles and was able to find us the right fit. We love our new CR-V and would recommend working with Al for the purchase of your next vehicle! Thank you!
I recently purchased a 2019 Honda Civic SI from Brad Constantino at Ide Honda. I couldn't be more happy with my experience . Brad made things super easy, and took the time to go thru everything I needed to know about my new car. This is the 2nd car I've purchased at Ide Honda, and I don't see myself going anywhere else for my 3rd Honda!!!
This was absolutely the right car for me!
Thank you, Rick.
In and out ..Smiling friendly staff..every department..Very impressed.
The repair team knows what's up. You get a person assigned to your vehicle & they communicate with you. They listen & type what you tell them about what's wrong with your car. {Took my car to Ralph Honda in Greece & had a 1 star experience before going here, it's across town, but worth the drive. }
Bought my first car there with Joe Albright and it was so nice and easy. I was in and out in about an hour and am really happy with my Civic. Will definitely go back for my next car especially with the free oil changes for life.
Always a great experience! Called for an oil change, they got me in today. Free oil change, free multi point inspection. Free coffee. Jim my service adviser always great to see. Grest service, great folks.
Thanks Ide family!
Have probably bought over ten cars from this dealer over 20-25 years. Just bought a 2019 from salesperson Will Galliher, third car he has helped us purchase and wouldn't work with anyone else. Sales Manager Adam Weil has moved up the management ladder over the years but still greets us as he did 20 years ago.
Brad is very professional and found us exactly what we needed in a timely manner. Excellent service as always! Thank you again! Will come back for a new lease for sure!
I recently purchased a 2016 pre-owned Honda Fit from Ide Honda, and my experience was great. Will Galliher was wonderful to work with, never pushy and always friendly, and he let me try out various cars until I made my decision. The Finance Manager, Rich Lombardi, was also great to work with. I can't say enough good things about Ide Honda and the wonderful customer experience they provided to me. Thanks!
This is our 3rd vehicle my husband and I have purchased through Brad Constantino at Dick Ide and we are never disappointed! Dick Ide is a great dealership with friendly people, and Brad is a pleasure to work with! He is easy to talk to, no pressure, listens to your needs & helps to find you the perfect car!
My husband and I were in need of upgrading our vehicle to something that would better fit our family and decided on a minivan. We had always purchased Ford vehicles, but because we wanted a van we needed to look else where. We did research on the different vans out there and talked to friends and family. We went to test drive an Odyssey and worked with Brad Constantino. He made the experience so easy and stress free. He took the time to talk through all our options and listen to what we wanted and needed to fit our family and our budget. We are so glad we went to Ide Honda and got the pleasure to work with Brad. He made buying a car stress free!
We were looking for a new Honda Accord at the other dealership before one of our friends recommended Rick Damico at Idle. Rick is very professional, knowledgeable, efficient, and courteous. He made proper recommendations and found the best deal based on what we need and want. He was more like a Purchase Consultant than a salesman to me. I would not hesitate to recommend him to anyone who is buying a new car.
I would like to thank Cody for a wonderful experience when buying our
new CRV . He was not pushy and very professional when conducting the sale. He spent time explaining all the features which there are many of and he even set up my cell phone with blue tooth {Paired it to the vehicle}
Thank you
Had a communication issue with a rep after a day or to of back and forth i was contacted by the service manager mark. Mark assured me that he will take corrective action and make things right. This is a rare thing in todays world for a business to reach out and make things right. They truly earn your business and build trust.
Thanks to Joe Albright who helped me get the car I wanted and got me a great deal!! He was courteous and very professional... I would recommend This place and Joe to anyone who is looking for the best!!
As a longstanding customer, I want to commend service advisor Jim Milella for his consistent outstanding level of performance in listening to my concerns, keeping me informed during repairs, and completing the job on time. He is always courteous, knowledgeable, and efficient. I appreciate and respect true team players like Jim.
Ide is The place to buy a car , end of story . I've worked with Brad Constantino many times and referred family and friends to him, always a great experience . Love the remodeled showroom and service area !
Buying a new car was made easy without the stress. Rick Damico made it so easy. He was professional and knowledgeable of the product he was selling. Very patient in explaining the various details and the options involved. Made feel at ease. I would recommend buying a car from Rick. Richard Lombardi was just as professional as Rick in explaining the financial part of the sale.
Unprofessional staff, especially in the finance department.
This is our fourth vehicle we've purchased at Ide Honda and we wouldn't consider going anywhere else. Wonderful, friendly service and it's nice to know we're supporting a family owned business. We would highly recommend Ide to anyone looking for a new vehicle. You'll be taken good care of.
Needed a new vehicle and worked with Brad Constantino. Offered a great price for our trade-in and worked with us on everything we needed. Was available all the time for questions. Car shopping can be stressful but Brad made it easy and seamless. Thank you!
Just got my second Civic from Dike Ide and I couldn't be happier!! I was lucky to work with Brad again and everything went very smoothly. They were able to help me out a fairly tricky situation with a lease and get me into a brand new car and a lease that will better fit my needs!! Everyone at Dike Ide is super helpful and friendly making the car buying experience very enjoyable!! A special thanks to Brad and Valeri for everything!!
I messed up my appointment time and came in 3 hours late. They got me right in, fixed my minor issue with no charge, in under an hour! Great service!
I just bought my 3rd Honda Civic from IDE Honda. My saleswoman was Kiersten Herman. She was wonderful to work with. Everything went so smoothly especially during the times we are living in. I love my new car and I would definitely recommend Ida and Kiersten to my friends.
My wife's old Honda Odyssey was totaled in an accident last winter. Brad at Dick Ide Honda and he was able to get my wife a new car quickly! I was able to deal with him via email and helped me get a great price on another Odyssey. It was the best buying process I've ever had. Quick and no pressure sales is the way to go. Thanks again Brad!
Brian
THE SERVICE WRITER WALKED ME THROUGH HOW TO GET A RADIO CODE, HE WAS VERY NICE ABOUT IT AND WAS VERY HELPFUL
What a great experience, no pressure and great price. very happy with our visit and purchase. only place that makes you feel like family..thank you very much
Will Galliher was best!!! He help me with new Civic purchase and was patient! I recommend him to all friends and family who look for new or used car. Please give him raise!
Scott Marinelli took charge of our list of requirements and requests from walking into Ice Honda to driving away in our 2016 Pilot. Extremely knowledgable and conversant with details, but not pushy; genuine concern for our idiosyncratic needs without being fawning; perfect follow through on all items without further promptings. Scott provided our finest dealer experience ever. Thanks, Scott!!
Had a great car buying experience. Spoke with Viktor Tiutiunnyk and let him know what I wanted. Arrived at 11:30am and was driving my new Honda Odyssey by 3:00pm. Best experience ever!!
I had a great car buying experience from Ide Honda. Go to Ide toward the end of the car buying year (July-August), know the true worth of the vehicle of your choice, and deal well. You should get a good to great deal on your new or used car deal.
Great car buying experience. Much better than my previous experiences with Garber Honda!
So I went to Dick Ide Honda in Penfield to ask about the HR-V. Part of my doing my due diligence, shopping around, price comparison, etc. As I walked towards the front door, I can see this dude in the window eyeing me. I know he isn't doing anything. As the wife and I enter the lobby, we were greeted by the receptionist, lukewarm at best. We told her why we were there. She paged for a salesman to come and help us. About 5 minutes later, the same dude who were eyeing me from the window came out. I know you weren't doing anything; what took you so long? Anyway, again we expressed our interest in the HR-V. He looked at some log book, walked away, came back, walked away, came back again, did it a few times. What the f*** dude? Every dealer I went to asked us to have a seat, even offered beverages. Dick Ide? I was standing in the lobby the entire time. If I'm going finance $25k for a car, I better be treated like a God. This salesman acts like I was some beggar off the street. He made it sounds like he didn't even want to sell me a car. But, I digress.
They might have dropped the "Dick" from their name but they are still acting like one. They definitely won't be getting any of my business.
I have gotten two vehicles from Brad Constantino. I have been buying cars for 40 years and have never had such easy transactions as I ve had with him. I recently turned in one of my leased vehicles. I dreaded the process but guess what? I was in and out in less than 1/2 hour, start to finish! Incredible.
The whole atmosphere at IDE Honda is nothing I ve ever experienced before and having Brad for a salesman has been awesome., he s straight forward, figures out what you need, gives you a fair deal and you re out the door. No hassle at all and it doesn t hurt that s he s just a nice guy! IDE says they would love to earn your business and they sure have earned mine. I will be back again for sure!
Trust me when I say, if you re looking for a new or used car, please go see Brad at IDE Honda. I guarantee you won t be sorry!
idehonda.com
