Dennis Dillon Auto Park and Truck Center Review

Jacob was very informative and helpful in finding our new suv. I would recommend anyone looking for a new car to come and visit him at Dennis Dillion on orchard.

I purchased a car this Wednesday 07/09/14 from Benny. He was AWESOME! He was able to save me $100/ a month from my current loan. He helped me every step of the way and it went smooth and was a great experience. I would recommend everyone to go see him.

I cannot even begin to say how much Mitch, in the service dept, saved me this week. Going thru a hard time, and of course that s when the car breaks down. They were fast, friendly, and really care about their customers! I am blown away at the personal concern and kindness. Thanks for being the best shop in town.

First time buying a car can be quite scary. Josh, Joey and the finance guys made it such an easy smooth process. My deal didnt take long at all and it went exactly the way I wanted. My payment is exactly where I needed it to be. Very happy with the service I received at Dennis Dillon. I am going to recommend them to all my friends and coworkers. Josh and Joey were awesome to work with! I will definitely go back if/when I am ready to upgrade!!

Tim was Awesome! we just got an 2014 acadia for $1500 LESS then what we could have gotten in our city! We drove 6 hours to get it and it was well worth it. It was very fast and out the door! Time did a great job at communicating with me before we drove up. Thanks!

The experience that I had buying a vehicle from Nino Cariaga was great. He was professional but at the same time friendly. Nino came in on his day off working his schedule around mine.
I will recommend Nino and the dealership to any of my friends!
Thank you Nino!
Susan Neaman
I Love my 4 Runner!!

Outstanding customer service
Had a great experience with you guys thanks cesar

Jake was my salesman and went out of his way to take care of us.. He meet us at the airport on his day off. Spent three hours explaining all the myriad of options. I feel that he was one of the best ever and I have bought fifty new vehicles. I would recommend him to my friends.

Horrible customer service. Expensive didn't complete the job.

Misdiagnosed my issue. They insisted it was a fuel injector. They had it a week. I picked it up and went 10 miles and it did the same exact thing. They then insisted it was another fuel injector. I took it to another dealer. They diagnosed it correctly. Wasn t an Injector. Problem fixed. Entire waste of money. Wouldn t go near them. Zero trust in what they say.

Dale Wade was awesome to work with. Live in CA and bought our Yukon based off a referral from a friend who also lives in CA. The paperwork was ready to go when we got there to pick up the truck, and we were on our way home with it an hour later. Great service, no hassle!

The staff were incredibly friendly and helpful. Josh answered all of our questions and made the process easy. He made us feel comfortable with the choice we made and the rest of the staff was super helpful. Will for sure recommend them to others.

We drove over 5 hours one way, to shop for our new Acadia, we didn't arrive until late afternoon (on a Saturday!) and by the time our paperwork etc was all wrapped up the dealership was closed. No one made us feel rushed, everyone was knowledgeable, helpful, relaxed and approachable.
Thank you Scott for your patience and thanks Paul for staying after hours to set up my Onstar! :)

Shannen

My experience at the service department/Auto Shop at the Dennis Dillon on Orchard has been unbelievable. And I don't say that in a good way. What a disappointment. I originally bought my car from the Kia Dealership on Orchard. When I had a small scratch that needed to be repaired and painted on the hind quarter of the car, I took it back to this dealership since they were so great to buy from. The auto body shop has not been good at all. I'm very disappointed. My husband and I have talked to the manager and it seems he doesn't even care.

We have it there now for the fourth time. The first time after fixing the small scratch, the area they painted had a clear coat run. They "didn't notice it". They tried buffing it out but of course burned through the paint and needed to keep it longer to repaint. When we went to pick it up the second time, the entire door was a different color. At this point I couldn't be car-less any longer so we took the car and was told to bring it back when we had time. After having it some time and people asking what type of accident we were in because the door was a different color..... I finally found the time to take it back in. This time they gave me a car to drive (A filthy car by the way but they said it's because of the rain and snow) while it was being repainted. They had it for a week, I didn't get a call when they said they were going to call and I had to call them. Asked if my car was ready to go and they said yes. I talked to the manager of the shop and asked if he inspected it and was sure it was done right this time since it was the third time. He said yes. We went to pick it up today and sure enough..... there is over spray on my window molding on the outside of the car in two different places. Austin went out to look at it and said it would only take 10 minutes to clean it up. Why didn't he see that originally when I called about it? When you see silver spray on black, it's not hard to miss.

Sure enough...... there is another problem. He tells us that the paint must have been still wet enough that there is a mark where they tried to remove it. How hard is it to remove from a molding? Most likely they had someone who tried using a buffer and went through the paint. or...If the paint was wet enough for them to do that, why were they sending it home? So I wasted another hour of my time after I already had called to verify. Unprofessional and crappy work. You would think being a dealership they would take pride in their work. So for the fourth time...... we are waiting on our car. Hopefully the paint matches, there isn't over spray, there isn't a clear coat run and that they actually care. If they can't get it right this time, I will suggest they take it somewhere professionally to get it done right.

So frustrating! I grew up around the auto body business in WA state. This would have never happened to a customer. The car would not even be ready unless it was right and detailed. I will not ever go back to this dealership as they don't seem to know how to do things or make things right. The manager has a "I don't care attitude". I thought I was taking it to the right place to start as this where I bought my vehicle but I was obviously wrong.

Honestly was very impressed with Josh and Joey the desk guy. Couldn't make it work the first night because some banks were closed but I know they went to bat for me with the banks and got me financed on the truck I wanted as opposed to settling for something I didn't. Thank you both and love my GMC Sierra!!

Tye was a great help in making the purchase. Would have been 5 stars except for the unapproved add-ons by the Finance Manager.

purchased an item today from Nino, and i was amazed by the service i got. i'm younger and most dealerships try to baby me when i attempt to buy a car. great price, and great service

My husband went in for an oil change and it was taking a little longer than normal due to a filter issue. Dennis Dillon didn't charge us for the oil change. We didn't expect that at all. Great customer service all the time.

After Shopping across the valley my fiance and I met Brianna Caldwell at Dennis Dillon. She was extremely polite and straight forward. She really listened to our needs and that fast we had a deal. We bought a 2007 Nissan Sentra and we couldn't be happier. Thanks Brianna! Anybody reading this wondering if they should stop by, should. Brianna will take good care of you!

DONT BUY A VEHICLE HERE! They will try to screw you in every way that they can!!!!!

Bought a vehicle at Dennis recently. 1 week and 400 miles later both the check engine light and tire pressure light went off at the exact same time. They then told me it would $180 just to look at it.

Excellent dealership and Chris is a true professional. Very easy to do business with.

The dealer was easy to work with and our experience was awesome!

Well there's a couple hours I can't get back. They wanted us to go through their in House finance company and make money on us by charging a whopping in interest rate fees. When we would rather go through our finance company and the dealership would get a cash deal. They didn't like it. They can't make money on it. The sales manager gave me the most dirtiest look ever and made me feel small. He's the tall one that sits on the elevated desk in the manager's office.Like we are a waste of their time. They played the waiting game to see if we would buckle. We will be going somewhere else. If you want a great car loan go to Murdock finance. I only pay $100 a month for my 05 Chevy Trailblazer. And it was only $400 interest.

I had a great experience. Ty was helpful and knowledgeable with what I wanted and getting things taken care of!

Big thanks to Dennis Dillon but especially Cesar Suarez who helped me out and provided exceptional customer service I love my new truck and thanks Cesar for making the experience way easier and fun! Thanks for the great advice Cesar and I love my New Truck!

Dennis Dillon sold me a car for $12k that had 103,000 miles on it. It never had its 100k mile tune up. Since it's purchase 13 months ago, we've had to put $16k worth of repairs into it. I only drive it maybe 3 weeks a month on average because it's always getting repaired. Granted most of it is covered under warranty, that's still an extra 250.00 in deductible every month. Then when they don't repair it right, and it ruins something else mechanically, they then want you to pay out of pocket. So far, the vehicle has had the power steering pump, the entire front end, timing chain, timing gears, a/c (that still doesn't work) trunk latch, cadeletic convertor, 2 ignition coils that they didn't replace right and caused more problems that they expect me to pay out of pocket. I was told the 100k tune up had been done when I purchased the vehicle. IT HAD NOT! If we do the math, I'm paying on average 600 dollars a month for a lemon. I could be driving a new rig at that price. They are either negligent in repairing it, or they are purposely deceiving customers upon purchase. You want to know how to improve? Actually treat your customers right instead of putting an entire family into an unreliable car. It must be nice to collect car payments for a vehicle that sits at your repair shop half the time.

I have bought from this dealership for at least six years now and will always continue going back. Their prices are unbeatable and the service is amazing! Thank you to Beau and Chris for helping us with the recent purchase! See you next time

Exceptional buying experience! From the very first phone call, our salesman Todd B. was attentive and extremely responsive to our every need. The entire process was quick and simple with the utmost professionalism and courtesy. We highly recommend Dennis Dillon and especially Todd B. in sales!

Matt Knapp thanks for helping me in the purchase of my new Denali. The rest of your staff that helped me were very personable and friendly as well Thanks again. Chad Ritter.

For a company that relies heavily upon internet sales, I was very impressed with prompt and courteous sales response. Alex was outstanding in the personal touch he gave to all my questions. Nice to see that professionalism again!
G.L. Harris
Bend, Ore

2 nd new truck in 2 years. Reggie is the best I have worked with.

All personnel were courteous and very helpful. Service was completed on my vehicle in a timely matter. Very satisfied.

Working with Jake was super simple, fast and easy. All the guys at Dennis Dillon GMC are super friendly and knowledgeable. Would recommend doing business with jake and the crew at Dennis Dillion GMC in Boise.

Great shuttle ride. The driver was professional and really nice.

Mark del Monte was very knowledgeable and helpful. I love my GMC Sierra, it tows very good.

Came in a week ago for our dream car, drove off with it that day. 2019 Kia stinger gt2, ceramic silver would be the color :) Ceaser helped us thoroughly, kind and he did not try to scam us with any "addons". Honest salesman's are hard to come by, I recommend going to ceaser next time any of you want a car.

I took my 2017 Denali for oil change and other maintenance that was recommended and since it was under the manufacture warranty , I asked them to check the wireless charger that's not working. I was told everything works just fine after 2 weeks, my sunroof and sliding window don't work. I troubleshoot the issue myself and I found the wireless charger harness had a cut from opening center console and over time it cut the wire ( bad design ) which caused short and blew the fuse which for some reason affect the sunroof and the sliding window. I unplugged the wireless charger harness and replace the fuse and my sunroof and sliding window work. Now after the warranty is expired , I have to buy the wiring harness to fix the wireless charger and replace it myself. I really feel disappointed. I don't recommend doing service in there

it was absolutely great I got an amazing truck in great condition was treated very nicely by my man Nino who was more than kind a truly great man. The truck since I bought it has been flawless and is perfect i'm very satisfied.

Great purchase experience, no hassles, and great prices! I purchased a brand new GMC truck here in February 2018. To anyone reading this, I live 550 miles away, but it was worth every mile to purchase here (as opposed to any dealer in California). Overall it was a stress-free, no hassle experience, and they had more GMC Canyon trucks in stock than any dealer in northern California. Alex and Beau in sales were great (personable and patient - despite me throwing a curve ball at the last second), and I guarantee I would confidently return to Dennis Dillon GMC (and/or one of their other dealers in the Boise area) for my next new vehicle purchase.

You guys set a great example for the car industry - fast, fair, up-front, no hassles, no attitude, no smoke and mirrors, great selection, and great prices. What more could anyone want? I have purchased around 20 new and used vehicles in my life (mostly from dealers), and this was easily the best experience ever. I would personally recommend this dealer to anyone within a 1,500 mile radius - YES it's worth the travel.

Jacob was great to work with! Fast, efficient, stylish and SO friendly. Highly recommend him and Dennis Dillon.

With the help of Bemomi and Alex I had an incredible car buying experience today!! Alex answered all the questions I had, was not pushy at all and genuinely seemed to care about helping me to get to the best car for me. I am so grateful for the team at Dennis Dillon, and particularly Alex for being such a kind, informative, and genuinely awesome part of my decision to buy a car through them.

Jason made it super easy to buy a car. Next time I m in the market I will be returning to Dennis Dillon because of him.

Nice people and very helpful. My car was towed hear after it was hit.

I am completely offended and frustrated after my first and last time with this shop. I took my vehicle in for a recall issue, there were no actual notable problems UNTIL I got the car back from being "repaired". Now I am noticing shifting problems, as well as a part from my indicator assembly is GONE. I took it back the next day and the mechanic noted that "the part was already broken and fell down into a crack during the recall repair and he couldn't retrieve it. He also stated that there was no problem with shifting". The indicator was perfectly in tact, the gear was functioning fine and the car was shifting smooth BEFORE THEIR WORK. To add insult to injury, the mechanic listed ALL things wrong with my vehicle, down to stains on the floor, as if I were there trying to scam them out of free work. I simply wanted to understand why my car came back broken. I am so offended.

I purchased a 2019 Sierra Denali 2500 4WD Crew cab from Dennis Dillon a few days ago.
I wanted to share how Awesome my entire experience was with my purchase from beginning to end.

I contacted them and within a few hours my salesman David Atwater texted me. I was on my way to Southern California as a passenger on a road trip. He understood what I was looking for right away, Dave started texting photos of the trucks with different interiors and options. I settled on two different interiors, then chose one of them. He texted the build sheet, I told him I was interested so to hold the truck I needed to place a $1000.00 deposit. He sent me a secure link, done deal. All in a few hours while driving..

Soon after the accessory department emailed with a list of accessory s I may be interested in. I ordered 6 of them, when I arrived at the dealer to pick up my truck, they had all been installed..
I had a trade in, Dave asked me to send him some photos, I did, he offered me very close to what I wanted to get for it. So I drove it from Turlock California.
Upon entering the lot, Dave greeted my wife and myself, we hit it off right away, remember by now, we had started building our relationship with many phone calls and texts being sure we were both on the same page with the Dennis Dillion Processes.

Every detail of what Dave offered and stated was accurate, I was honestly a little worried since we were comming from out of state, The trade in was done, no haggling, just what he said, the truck price was exactly what he said.. By the way, the cost was $10, 000 les then my local dealers.

We filled out a few papers and Dave set us up with the finance manger. Dave mentioned to him our financial concerns, the finance manager took it into consideration and was able to get us financing we think was very good. So we are very happy he was able to help us out..

My summary is I am very happy with my Awesome truck and am happy Dave was our salesman. He took care of everything, he also worked with the accessory dept. to be sure our truck was ready when we arrived for our scheduled delivery..

I found out about Dennis Dillon from fellow employees where I work. I know of at least 5 others that purchased GMC pickups and Jeeps from them..
Brad

Kim, in service, was very professional and helpful. I inquired about bringing in a used GMC van I'm looking at purchasing from another dealership. I'd like to get it completely looked at by a professional and very reputable GMC service dept. Kim said I could bring it in tomorrow, and for a very fair price have them look things over. Five star service.

Jake was awesome! Buying a new car is not always a pleasant experience; however, he found our perfect fit, streamlined the process and literally made purchasing a vehicle easy! I couldn t be happier - LOVE my new ride!!!

Thank you Jason and Chris for my beautiful Chevrolet Silverado and making the truck buying experience a memorable one!!

The entire deal went smoothly. I am happy with my experience.

Really great people and very helpful. Appreciate the time they took with me and the help they continue to give me

Everyone we worked with was extremely helpful in order to get us the vehicle we wanted. The service at Dennis Dillon was exceptional and I would highly recommend to anyone looking for a new vehicle to check them out. Todd was a great salesman with a friendly and inviting attitude!

Todd the salesman was amazing and the finance manager Couri was awesome! I would recommend Dennis Dillon anytime!

Purchased my 2007 Yukon XL Denali there and all services have been done there as well. Kicking around the idea of a new truck from there. It's close to my side of town and I appreciate the shuttle service option to get me back and forth from Micron when I need service.

everyone was very helpful and gave us their full attention while taking care of my pickup

I purchased a 2016 Yukon XL Denali in August 2015 from Dennis Dillon. Quite frankly the easiest and smoothest car deal that I have ever done. Excellent pricing and communication. Recently, I was having an issue with the XM satellite service and reached back to Dennis Dillon for some help. They were excellent in their approach and solved the issue beyond my expectations. Thank you. I have no issues recommending this dealership to anyone.

Jason helped me with my first car purchase through a dealership and he made it easy and painless. I could tell he cared about my comfort and bottom line. I'd recommend him and the dealership to anyone.

Got a great deal on a used car. Everyone was very professional and courteous. Jake did a wonderful job helping me through the process. I will recommend them to anyone.

Nicest people and great mechanics! Highly recommend!

I wish I could write a positive review about this dealership. The first encounter I had with the dealership was not the best, they treated my girlfriend and I very poorly acting like we didn't know anything and were not professional at all. A few days later we decided to give them another shot and had a very good experience this time. Talked with the salesman, found out a price, and left with a very satisfied feeling. In the next couple of days I wanted to get a little more information so I called and texted the salesperson I was working with and received no response. When I finally went back to the dealership I figured out that I was simply being ignore and that the price they quoted me was no longer valid (even though I had it in writing and was told it was valid until the end of the month). I wish we could have made a deal but the unprofessionalism of this dealership was beyond anything I have ever seen.

I was completely pleased with the available pricing for my 2018 GMC Yukon Denali Ultimate edition.

I flew from Vegas to purchase the car for the phenomenal regional pricing.

The highest point, other, than the very excellent pricing was working with Alex Grisham. He is an exceptionally well versed salesman and showed experience beyond his years. Beyond his depth of knowledge regarding the product, his only concern in the deal was achieving my satisfaction and interests were met in the purchase. I'm an AF pilot and went to excruciating levels of detail and questions before I purchased the car. Alex didn't show even the slightest hint of frustration, rather, he answered or researched every question I had.d He's also followed up with me several times to make sure nothing was missed after the purchase. I've never had someone follow-up after the car rolled away. I would highly recommend going to him over any other representative.

All other departments I dealt with were pleasant, and expeditious during the process.

If there were a minor deficit, I would only point out that the pre-inspection paperwork technicians did not accurately mark the paperwork. The tire pressure was marked with a standard value (35psi) vs. the actual pressure serviced (41 psi for the 22" tires). Second, the mileage on the pre-inspection was given a standard value (14 miles) vs what was actually on the car (4 miles). This to me reflects a potential lack of attention to detail by the person filling out the paperwork. This could give other customers the impression that the pre-inspection was not thorough.

Alex immediately dealt with the questions I had and immediately verified all the correct values.

Please note, though, this was not part of the official title paperwork or required documents--only the inspection checklist.

I would buy from this dealership again--especially if Alex is involved with the purchase.

Fast friendly service. Waiting for me when I arrived, took me home and called when my truck was ready. Repair quote was right on!

Everyone was very courteous and kind! They even have some children's room since we had our 2 toddlers with us. The whole experience was just phenomenal!

I had a great and easy first experience buying my first truck with help from Ty at Dennis Dillion. He helped me find exactly what I wanted with no pressure and let me take the time to decide, my loan process was easy and fast and I left with my truck the same day. I will definitely use Dennis Dillion for my next car or truck!

Jason was very knowledgeable about the car we chose. He answered all of our questions in detail. The process of our purchase has gone smoothly. This is our second purchase of a Fiat from Dennis Dillon.

LT always does a great job of taking care of us. Service is top notch and very responsive to our needs. Highly recommend!

I'm going to butcher his last name, so I'll just say Mark is one sharp young man. My wife and I enjoyed his sense of humor and genuinely made a connection. We are new to this town so It is nice to see such kindness and forward thinking "Even at a car dealership." Thank you Mark. We will see you soon.

Just want to give a big thank you to Beau Holmes, Randy Cannon and Joey Looney. Best sales team in the valley! Thank you guys for all you're hard work!

Casey Bodine did a great job getting me into a 2019 GMC Denali 3500 dually. Good price and good service.

Dennis Dillon has such great customer service. We will always buy our cars from them. Thanks Ryan!!

I had a great experience at Dennis Dillon. Joey Looney helped me out tremendously and did for me what other companies could not. I would deffinatly recommend them to another .

Larry Tally was a great salesperson to work with. I would happily recommend him to anyone!

Bought my Kia Soul there and love it get all my service done by the team and they are awesome. When it's time to trade in I will be going back to Dennis Dillon. Thank you to Austin in service department at Orchard and a special thanks to Bobby & Harry in service at the Dennis Dillon Mazda Kia on Fairview and Don in sales.

Dennis Dillon is amazing. I have bought 2 rigs from them and have gotten the best deal around town! All the managers and employees generally care about every customer and they all made sure the process was easy from start to finish! Thank you guys for helping me with my purchase. I won t buy from anyone in Idaho unless it s Dennis Dillon Gmc!

Well dealerships like this one make it hard to be a GM enthusiast. Been looking more and more into where to go after ditching them. Declining vehicle lines with a ripoff service department when you need help.

my husband temo and I just bought a 2006 chevy Colorado from john. it was a great experience. he went above and beyond to help us get the truck and payment we wanted. we will recommend all our friends to come here .thanks for all his hard work.

I had one of my best car buying experiences this last week with Dennis Dillion GMC in Boise. I worked, over the phone, with Reggie to purchase the truck and he had it filled with fuel, cleaned, accessories added and ready to go when we arrived. Just signed a few papers and we were out of there. I will be back when I'm ready for my next purchase. Thank you all.

Great sales staff...Great price on 2019 AT4...super excited!

A++++++++ EXTRAORDINARY EXPERIENCE.... BEST FAMILY OWNED BUSINESS PERIOD!!!! THE NO HAGGLE NO HASSLE PROCESS IS SMOOTH AND BENEFICIAL. THANK YOU ALL. JOEY RANDY AND ROBO

Lazy sales staff. Try to sell you a VERY EXPENSIVE extended warranty without any paperwork or information to back any of it up. Pretty shady place.

We recently traded in a car for a bigger SUV that would fit our family. We worked with Matt Knapp, who was remarkable from start to finish. He guided our journey, taking a personal interest in our happiness. We are extremely pleased with the vehicle, financing, and after buyer care we've received. We will be return customers, and will pass on our experience with Matt Knapp at Dennis Dillon. Thank you for the extraordinary experience.

Every time I go do Dennis Dillon I am treated professionally. On 3 Dec when I wanted to address routine issues, oil change etc, when I remember an issue my grandchild discovered, a "nock, nock" on the dash board. You KNEW what it was with my description, lol, (Chad) explain it, diagnose it, and get it repaired!(Joe H. my fantastic mechanic) Ok, so it was a costly piece but you addressed that also. (HVAC Mode Actuator, bad GMC) Still, there is not a thought in my mind that I would use anyone else other than Dennis Dillon for the care of my car, and my daughters, and grandson, I could go on...but, you get it.

I have been doing business with DD for a few years and I have always, without exception, have been treated respectfully, caring, professionally! These folks take care of ME every time. So, I get cookies and cakes and thank them! They are like family. I like that feeling. Celeste Q

I was having a hell of a time shopping for trucks going from used car dealer to used car dealerships and we were looking at a $4,000 to $9,000 price range having no luck mostly due to just the "Don't Give A S*** About You Attitude" That came from all the other salesman! :-( and a friend recommended we go to Dennis Dillon so we did and decided very quickly what truck we wanted all because of the salesman , Josh Holland, that gave us the utmost respect, listen to everything we wanted and what we were looking for without Any attitude or judgment And just as important NO PRESSURE! We ended up spending Two and a half times what our budget was all because of the service we got! And even the little things that needed to be adjusted after we bought it they got us in quick and not only repaired it quickly but gave us no hassle about it at ALL!!! Recommend Dennis Dillon and go talk to Josh Holland and tell him Bobby & Beth sent ya!! You won't be Disappointed!!

Big Thanks to the Dennis Dillon Auto Body and Paint crew! My truck looks new again! Thanks!