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ryan lucero

3 years ago

I was completely pleased with the available pricin...

I was completely pleased with the available pricing for my 2018 GMC Yukon Denali Ultimate edition.

I flew from Vegas to purchase the car for the phenomenal regional pricing.

The highest point, other, than the very excellent pricing was working with Alex Grisham. He is an exceptionally well versed salesman and showed experience beyond his years. Beyond his depth of knowledge regarding the product, his only concern in the deal was achieving my satisfaction and interests were met in the purchase. I'm an AF pilot and went to excruciating levels of detail and questions before I purchased the car. Alex didn't show even the slightest hint of frustration, rather, he answered or researched every question I had.d He's also followed up with me several times to make sure nothing was missed after the purchase. I've never had someone follow-up after the car rolled away. I would highly recommend going to him over any other representative.

All other departments I dealt with were pleasant, and expeditious during the process.

If there were a minor deficit, I would only point out that the pre-inspection paperwork technicians did not accurately mark the paperwork. The tire pressure was marked with a standard value (35psi) vs. the actual pressure serviced (41 psi for the 22" tires). Second, the mileage on the pre-inspection was given a standard value (14 miles) vs what was actually on the car (4 miles). This to me reflects a potential lack of attention to detail by the person filling out the paperwork. This could give other customers the impression that the pre-inspection was not thorough.

Alex immediately dealt with the questions I had and immediately verified all the correct values.

Please note, though, this was not part of the official title paperwork or required documents--only the inspection checklist.

I would buy from this dealership again--especially if Alex is involved with the purchase.

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