Low pressure. Very friendly. It is almost a week since I bought my new car, and I still feel like I went to the right place.
Mark Delamotte was the sales associate that helped me. Ask for him and you will be taken care of properly.
I researched the make and model of car I wanted for over two years. Andrew Peterson helped me find it. He epitomizes professionalism and was very courteous and helpful. I drive my little dream car now,with its top down, wind flying and bugs in my teeth! Absolute fun! I could not be more grateful to Dennis Dillon, and more specifically, Andrew Peterson!
Bought a good vehicle at a good price. Detail dept needs a bit of help but everything else was great!
This dealership was a pleasure to work with. Richie went above and beyond to make sure my needs were met. Joey and Beau were amazing in their work as they both came out to make sure I understood the options that were presented. I have never felt more valued and appreciated in a purchase. I would give them more than 5 stars if I could. Definitely earned my business for life. Love you guys
Jason was awesome!!! I just moved to boise and I've had bad experiences with dealerships in the past! Jason was not pushy or derogative...He spent the time I needed to make my decision. Jason you were outstanding! I'll be back to buy another truck in a year because of him and Dennis dillon's making this process super easy and comfortable!
Best Service In Idaho! Everyone working there is very friendly.
Mark De La Motte is an excellent sales pro. Very informed and knowledgeable about the GMC DENALI HD I bought from him.
Excellent service from Jason, helped me get my first car ! Made sure we got out of dealership with a car and very patient.
I had my Nissan Juke back bumper worked on after someone hit me. I tried calling them twice to schedule a inspection and I got no return call. I called another Dennis Dillon and they gave me a different number and still couldn't get an answer back. I finally got a live person on the 4th try. I explained to Austin when he was trying to schedule me to get the bumper fixed that I was leaving town on Friday (it was scheduled Monday at 9am)and if he doesn't think that it wont be done by then lets schedule
the following week. Austin said no problem. When I dropped it off I spoke with Austin again and he said there will be no issues getting it done by Friday. I called Thursday afternoon and it wasn't close to being done. In fact Austin took the day off. Austin said he thought he heard me say by Friday afternoon (that was crap). I got my car the following Tuesday Afternoon! They didn't even put on my Emblems that say JUKE and AWD on the back bumper. They left them for me in the back seat. I had to pay someone to do it. I am pretty disappointed.
professional! Couldnt believe that I was going to drive away with the best price on a new gmc in the united states but due enough it was all true! Chris made the whole experience seamless and never missed a beat! I highly reccomend this dealer and ask for chris to be your salesman! He did a great job with our family!
Larry s knowledge and patience with me was the best service I ve seen. I ve priced these across the nation and you can t get a better deal. Amazing service and I will definitely be buying all my vehicles from Dennis Dillon and send all my friends and family here!!
Thank you Benny,
My wife (Judie) and I had seen a used Dodge pickup advertised on line through an independent website that was part of the Dennis Dillon Auto Park used truck inventory. Upon our arrival, we met with Benny Vela our Dennis Dillon sales representative. We told him about the vehicle that we were there to see and take a test ride in. Upon seeing the vehicle ad on line, I was under the impression that it was a four wheel drive. During our test drive, I had apparently mentioned that we needed a vehicle that was four wheel drive equipped. Well as it turned out after our test drive my wife and I really liked the Dodge pickup and I really didn't kick the tires or check to see if there was a front differential. Assuming ( we all know what assuming something can lead to) that we were looking at a four wheel drive vehicle, brought us to the place where we were about to close a deal on this truck, Benny brought it to my attention that this vehicle had been mistakenly advertised on the internet as a four wheel drive. He said that this was a two wheel drive truck. Because Benny brought it to our attention that this vehicle was not what it was advertised through the ad to be, the purchase was never consummated. Judie and I were disappointed to say the least and were about to leave and go to Larry Miller Dodge dealership when Benny asked if we would be willing to search with him through the Dennis Dillon inventory to see if they had anything else that could meet our price range and equipment needs. We said sure why not.
Well to make a long story short, Benny found us a great GMC truck that met all our needs. My wife Judie fell in love with the color and I all of the bells and whistles. Our thanks to Benny Vela for his dedication to his profession and his confidence in the GMC product line that GMC could more than meet our truck needs dollar for dollar value against any competitor.
Benny Vela (our sales representative) was very professional and helpful in helping us find our pickup truck and all of the Dennis Dillon staff that we dealt with showed dedication to the General Motors vehicle line and did their jobs with excellent professionalism. We have already had two follow up calls from the Dennis Dillon dealership asking us how we like our truck and offering us any assistance that we may need in the future with our vehicle
Not only is buying a good vehicle important these days but how you are treated after the sale that makes a good product a great product..
Thank you again Benny for our great truck
John and Judie Beliera
I have to say that I m impressed with Richie. I went in to look at a lifted truck that they had in stock. Richie took the time to walk me around and to point out all the little details and amenities that came with the truck. Yes he is a salesman, yes he s quick witted, but his knowledge of the truck was impressive. He was very friendly and let me drive the truck. I will go back and definitely would look to getting a vehicle through Richie.
Nothing but good things! They went above and beyond to help me get the truck I wanted! I flew in from out of state, was picked up from the airport everything was lined up when and ready to go when I arrived, can t thank them enough! Will be sending more friends and family their way!
Cesar was a great salesman, he did a lot of leg work for getting us a truck we ordered. Finally got our truck and we love it!
I bought my Fiat 500 in spring of 2012 from Dennis Dillon. I had them install a cold air intake and exhaust system that increased the horsepower by 20%. I had the Dennis Dillon service department change the oil at 500, 3000, and 6000 miles. They think I'm odd but its only $20.... On the last oil change (9-17-13) Bobby Wall pointed out that one of the boots on the cold air intake had broken but since the system was over a year old it wasn't under warranty. He said he would do everything he could to get it fixed at as low a cost to me as possible. If I could buy the parts, the service department would provide me free labor. With how busy those guys are helping other customers, he went through a crazy amount of extra work:
1. Trying to get Mopar to supply just the boot. Mopar could not.
2. Finding the company who builds the intake for Mopar and having them sell just the boot. That company couldn't.
3. Working with the Fiat factory warranty department to cover the system.
Bobby called me with good news 2 days later (9-19-13) and said he was able to get the factory to warranty the system. They had a complete new cold air intake system in stock and installed it free of charge. They even gave me a shuttle ride back to work while they did the installation. Bobby and I thought the boot could break again on the new system just as before. He had his technician build a custom strap that bolted to the front portion of the car which gave extra support to the boot so that it wouldn't break again. I'm am amazed at how far out of the way they went. They could have just told me it was a performance part and only had a one year warranty and to go pound sand!!! 99% of the other service departments in the Treasure Valley probably would have.
I recently bought a beautiful Volvo from Dennis Dillon. Benny was my salesperson and he was amazing! He listened closely and knew exactly what I wanted. He was super helpful and available anytime for questions.
Thanks Benny!!
My wife and I bought a car from Dennis Dillon GMC recently and had a good experience. We found the negotiation a bit stressful, but the dealership worked with us to find a price that fit our budget. Unlike other reviews on here, we found the actual financing part a breeze. Our salesperson Robin was prompt at responding to our requests both via phone, email and text, and helped to ensure that we were satisfied. We had a mechanic check out the car after the purchase, and he said it was in excellent condition.
Dennis Dillon sent out a flier in the mail with a scratch ticket lottery. our number indicated that we had won an ipad. we called to verify, and the lady said that we were indeed winners.
we set up an appointment to pick it up, and the place was packed with angry people who had been deceived. evidently the number you scratch is completely irrelevant! the small print, which we read, was deceptive as well, and they twisted things to get people in to the store.
their own salesman only spent about 10 seconds with us, saying, "of course, we are trying to get as many people in here as we can..."
deceptions are simply lies. I won't ever get a car from Dennis Dillon.
I just want to thank Dave for everything he did for me in the process of buying my 2019 Sierra I really recommend people whose looking for the best deal to contact Dave he will get you the best deal I came from Colorado 870 miles away from home to buy my truck from him a deal I will not find anywhere else in the nation Thanks Again Dave.
The service department is always willing to help and get it right the first time.
Excellent customer service. They went above and beyond to make sure I was satisfied and my truck was in perfect condition. Super friendly staff and highly experienced.
Eric was by far the most knowledgeable and respectful salesman I have ever worked with. His patience with my wife was impeccable while he was explaining the features in her new Acadia. He wasn't pushy or trying to rush anything until he knew she understood how to use everything. I would definitely recommend him and Dennis Dillon GMC to anyone in the market. Richie was great, too.
Cesar was great! Straight forward and honest! Great price as well. Definitely recommend!
Dennis Dillon GMC service was great!! This was by far one of the best auto buying experiences I had!! Reggie was super and very helpful throughout the whole process!!! Love the truck!! Thanks, Mike
We love our new GMC Acadia! We feel like Dennis Dillion worked hard for us to get the vehicle we wanted at a price we finally were comfortable with. It took some negotiating but Casey did all he could to listen to our concerns and make it work.
Beyond impressed with my service at the Orchard Dennis Dillon location! I have mainly worked with LT, and he always makes sure I am taken care of and we go the best route!! LT is the best. His customer service is impeccable. I have also worked with Mitch and he was absolutely great. He hooked me up with a rental while my Pontiac G6 was getting a new transmission. Both are great people to work with and I am happy with all services I have received through them! Also, a shoutout to the ladies in the billing department for having to deal with payment through fax, phone, email, etc. It took so long, but it was not their fault in the slightest. It was simply a distance barrier. Shoutout to them and their patience! And working in that hot building with no A/C.
I had a great experience with Dennis Dillon. Matt Knapp was our salesman, he made sure that we got what we wanted, and was not a pushy sales guy. We got a great price on our preowned car well below Kelly blue book, and we will defiantly go back for future buys.
We love our new car and Andrew was energetic and helpful and went above and beyond! Bemoni was super knowledgeale! Thanks Dennis Dillon! It all happened so fast because we shopped other places fist and when we drive the Tahoa Denali. It sold itself!!
We desperately needed a used car and Todd Bahem did a wonderful job helping us and following up with our purchase. We love the car and Todd made our decision to buy a very positive one. We love his honest and relaxed approach. Jason Isaacs also did a wonderful job finalizing the paperwork. Thank you.
I purchased a new 2018 GMC Yukon Denali from Casey, he was super professional and went above and beyond to serve my expectations, even picked me up at Airport and dropped back off. I live in Chandler, Az and was looking for the best deal and service.... Dennis Dillion and Casey without s doubt... best in the country. Thank you Casey for all your efforts and help!!! We love our new GMC
Great customer service and wonderful vehicles. I was extremely impressed on how they managed to get me into a vehicle with no problem. With a horrible credit score with a few repos they still managed to get me into a car with low mileage with a cosigner. I'd go through them anytime. Great warranty!
Brian and JJ did a great job selling me this car. There was little pressure and I was able to easily able to make my decision on a car in the area.
I bought a 2013 Kia Optima SXL and I couldn't be more happier with this car. I came to the dealership with this car in mind and they didn't happen to have the color I wanted here at the Orchard location but they were able to get the car from a nearby Dennis Dillon dealership and make it happen.
JJ was the one that gave me the opportunity to look over the car originally and Bryan guided me through the steps of financing and paper work and I appreciate both of them equally in this process. Thanks Dennis Dillon! :)
We live approx. 2 hours from Boise and the initial contact with Dennis Dillon was by phone on the purchase of a 2014 GMC truck. Tim W. was excellent to work with and when we arrived to view the Sierra he had installed the additional accessories we requested and had the truck parked right out front of the dealership office. There were no surprises from the purchase price Tim had quoted us and the whole experience was one of the best and fastest new vehicle purchases we have ever had.
We found everyone to be knowledgeable professional and courteous
Debbie at GMC was fantastic! She worked really hard to find us the perfect SUV for our growing family.
We wanted to look at an SUV on the Nissan lot as well. I thought being the same overall Dennis Dillon company this would be more common to look at cars on more then one lot. They are all listed together online. I guess not. The sales representative and manager at Nissan were rude and less then accommodating. They would not work with us, or Debbie and honor the same trade in value that we were given at GMC. We almost walked out. Horrible customer service.
But Debbie from GMC was able to turn the situation around and still was able to find us an SUV that we ended up purchasing. I would recommend anyone looking to purchase a car to talk to Debbie!
**this 5 star review is for Debbie at GMC**
Everyone was very nice to us it made me feal like part of the family they went out of their way to help us and got us the best deal we could ever get.
I will from now on take my business to them and only them. And refer all my friends to them
Thank you very much
Tye was awesome to work with and got me in and out in a reasonable amount of time.
Preston Walters, our service advisor, was outstanding. He personally handled our vehicle due to concerns we had regarding the use of sanitizing chemicals in the vehicle interior. The service performed was professional and completed within the time frame promised.
Thanks again Preston. We appreciate the care and respect we received.
Steve
Benny was a excellent sales rep, he literally ran back and forth for us and stayed late to make a deal happen. He was very friendly and not pushy. The finance team worked magic too! I enjoyed my experience with Benny and the Dennis Dillon team. I would let my Grandma buy a car from him :) 2013 Kia Optima Hybrid
I haven't bought any cars here. I noticed there price on the part I wanted was higher than Peterson (much to my surprise)
Ive been here before while looking at cars and the salesman wanted me to buy Nissan (which I wouldn't go near) I told him I wouldn't ever buy that brand and he looked pissed and stormed off.
Go to Edmark much better customer service and they don't try to get you buy something your not interested in.
Ive since bought a used car here a few years ago. Its been one of the better cars Ive ever had. I went to the lot on Fairview. Great experience!
Great buying experience.. my salesman was cesar suarez very nice guy and love my new truck definitely going back to dennis dillion gmc in the future
Last fall, we took our 2012 GMC Yukon XL to Dennis Dillon when the check engine indicator came on. The technicians told us that one of our cylinders was essentially shot ("severe scarring") and that we needed a new engine (I still have the voicemail message). I was quoted over $8k for the engine replacement, and they tried to get me to just trade in my vehicle. Instead, I decided to get a second opinion.... Subsequent to this visit I have had multiple certified mechanics inspect our engine. There is absolutely no sign of scarring and, with minimal additional maintenance, the vehicle continues to operate exceptionally well! Dennis Dillon definitely lost our future business! This was an absolutely terrible experience.
Mark de la Motte did an awesome job putting together our purchase!!
The staff was very friendly! Greeted me with smiles and hellos when I walked through the doors! Went there to just test drive a truck but they worked with me on numbers and we were able to make a deal and I walked away with a fantastic truck and huge smile! Special thanks to Josh. H he listened to my needs and wants and helped get the numbers where I needed them!
We bought a Cadillac CTS-4 from another local dealer and luckily bought an extended warranty. Over 16 months our car has been in and out of dealers and shops trying to resolve many electrical issues. We were at our wits end and surprises by the lack of customer service and diagnostic ability by everyone else we dealt with until we found Dennis Dillion GMC, and more importantly our service representative Kim!!
She bent over backwards to solve the issue with our car, battled with the warranty people so we didn t have to, and finally found the problem with our car, got it fixed, and made sure warranty covered it! We didn t buy the car from them, but in the future we would, and we will always use their service department. Bravo Kim, can t thank you enough!!!
Josh & Lisa Zimmerly in Boise
A very pleasant, transparent sales experience with Tye, but the closing process was way too long, chopped up and begging improvement like it is at many dealerships. And it wasn t crowded. Anyway.... Now, the product? We re very excited to own our sharp looking, new Terrain diesel. Would recommend Dennis Dillon GMC. Ask for Tye.
Once again, I felt like family! Excellent care by the salesman and the entire staff!
Cesar was a pleasure to work with. Five stars all the way.
Larry is the absolute best!! I recommend him to anyone and he will take care of all your needs!!
The guys there were very curtious and professional. My salesman Larry was awesome. Great guy and wasn't going to give up until there was a deal made. I will definitely choose Dennis Dillon again and recommend them to anyone.
Mark did a great job during the sales process of my new truck! I will definitely recommend friends to Mark at Dennis Dillon GMC! I got a great deal on my 2019 GMC Sierra SLT. He even followed me home in my new truck!
Todd did a great job! He was knowledgeable, patient and did not apply any pressure to buy a truck. He made the buying experience much easier. I would buy a vehicle from him again in the future.
I drove over 200 miles to buy my 2013 GMC Terrain from Dennis Dillon. I loved the no haggle price, which other dealers couldn't come close to. They kept all their promises and were very professional. Shaunda, my salesperson, was great! I have already recommended them to friends. I love my new Terrain, and I actually enjoyed my car buying experience at Dennis Dillon.
I am an out of town buyer, the person I dealt with met was there waiting for me when I showed up, and I was early. Everything was lined out and ready, good buying experience.
The attempt to sell an extended warranty should be more transparent.
Really like my new pickup, sales person did a nice job of going over features etc...
Interested in buying a new truck just 4 days ago, then went in and checked it out, and Cesar was the first one to introduce me into the best looking and best deal of the 2020 GMC SIERRA 1500 and just bought it today. Great availability, service and deals. Thank you!
Dennis Dillon is by far the best dealer in Idaho. They go above and beyond to maintain the highest customer service and the best price in the nation on any new vehicles they offer! I will always purchase all my vehicles from Dennis Dillon!
Sales guy was nice but they are not the "best price and no hassle" they say. Plan on them trying to sell u a car for $10k more than it is actually marked at and not disclose why it costs that much. got the same vehicle that was marked at the same price at Meridian auto ranch for the actual marked price and with a great and real no hassle experience. Dennis Dillon is a scam to rob people. I would discourage you from buying from them.
Cesar helped me get into my new Chevy! He was quick straight forward with no issues whatsoever. This place took the time to make everything seamless!
Wanted to thank Matt Knapp for an excellent purchasing experience when purchasing my Ford Raptor. He was very knowledgeable,and answered all my questions...he made the purchase very fun,which is the name of the game when getting a new vehicle....Matt has became a very good friend.and I will buy all my vehicles from him....I would encourage anyone looking for a new car, used car or truck....go see Matt at Dennis dillion...he has a vehicle for every buget... if he doesn't have what your looking for...he can find it...give Matt a call...he will treat you right...best vehicle buy experience ever!!!!
This is actually the location for Dennis Dillon Mazda and a few other functions of their rather spread out dealership. Clarification, this review is for a purchase made on September 2011.
I went in having done a lot of research and knew exactly what I wanted and what it was worth so I didn't get taken for a ride like last time at another stealership. These guys do try to push some BS products like "theftmark" and undercoating and window protector, just say no to all those, they may make a small fuss but not too much. If they offer to lower the vehicle price to make the item "free" after they already included the item in the price say "no, take it off all together" or you end up paying for something you thought you were getting for free, this is the only thing that got me.
They go very fast through the numbers up front and it can be confusing (I think this is on purpose), so bring a wing-man who is number savvy who can be the annoying must follow every detail person for you. You can get a fair price here and they didn t try to inflate the price too badly during the deal, I ended up paying fair market value, use this equation to find fair value (and this is what I paid).
Fair Market Value = Dealer Invoice + 0.15 * (MSRP Dealer Invoice)
The finance salesperson (and they are that, salesmen) tried to sell more services that aren t really useful like undercoating (a common dealer trick), just say no to all and move along thru.
You still need to inspect the car do a carfax and take all the usual precautions, and you should still try to get financing on your own first to use as leverage.
They aren't a high pressure dealer so it s not hard to just say "let me think about it and come back", try saying that at a lot of other places!
So overall they do use the standard dealer tricks but if you come prepared you can get a fair deal here. Team Mazda used this review to discredit my review of their store, if choosing between Team And Dennis Dillon, be ware Team does not treat customers well as evidenced by their response, go with Dennis Dillon.
I bought a car from Eric self recently and just wanted to say how great the customer service was. Super friendly answered any question I had, I was unsure but he comforted me and gave me time to think and just helped me every step of the way. If I where to buy another car me and my wife would go through him again!
Bought my first car today at Dennis Dillon!!! HOORAY! Nino was our salesman and he helped work around all the bumps in the road you so often run into when you have no credit! AND IM DRIVING OFF TODAY IN A CUTE LITTLE MAZDA3!
Highly recommend buying a car here, unless you have asthma.. they all smoke outside the front door :D hope this review was helpful.
I reached a deal with a salesperson, sent a deposit, and flew to Boise thinking I'm driving a new truck home. When I got there they went back on our deal even though I had the details in texts and emails. After staying and haggling with salesmen for 2 days I drove a rental car home. After wasting my time and money going to Dennis Dillon I bought a new vehicle at a different dealership.
Also, they never gave the promised $100 for referring friends who bought through them (before my experience of course)
First of all, the only reason why I bought a truck here was because they were the only dealer (close to me) with the exact truck I wanted. Since I am planning on keeping this truck for a long time and wanted to get exactly what I wanted I decided to give them a shot. VERY BAD DECISION!! I would not recommend this dealer to anyone.
1. I am very frugal with my money so I researched out the truck I wanted with many different dealers and got different prices from all of them. Yes Dennis Dillion had the best price but not by much and would totally pay a different dealer more knowing what I went through. The day before I bought the truck they quoted me a lower price than their sale price since I was talking with the manager(Rob) but then the next day when I was ready to make the deal they couldn t find the paper work and wouldn t give me the same price. No salesman or manager was very nice and I stopped working with the first salesman(Tom) just because of how he treated me. Yes if you just walked in there and didn t care about getting a good price then maybe they would be nice to you but who would want to spend more money on already a terrible investment.
2. Once we started the paper work process, they screwed up on the paperwork multiple times and had to re-work many papers and my salesman(Dave) was talking with different customers on the phone the whole time so I was sitting there with the signed papers waiting for him to get off the phone and take the papers.
3. After all the paper work was done then they started to detail the very dirty truck. The vehicles sit outside and you can tell they don t clean then very often. Once they did their half a$$ cleaning I was so sick of being there that I didn t complain about how bad the truck still looked. They mostly gased up the truck but the pump stops at $99 (~25 gals) and the tank on my diesel truck holds 36 gals so it wasn t full but again I was sick of being there and wanted to leave.
4. I showed up at the dealer around 2:30 and didn t head home until around 6:30. It was very frustrating experience that I wouldn t wish on anymore. They have so many vehicles because of how painful the purchase process is and how rude they are. I barely saw anyone in their buying new vehicles while every time I went to Kendall they were full.
dennisdillon.com
