Absolute chaos! Request an affidavit if the goods are incomplete. Do not understand that this is only the responsibility of the authorities. Instead, the employees become unfriendly and hang up. Send the same invoice 3 times within a short time. Hands off!
Delivery came in a timely manner, unfortunately I have 4 tires 3 different manufacturing data from 9/18 to 6/19 everything was there. Since the tires last on average 4-5 years I held them.
Immediate, fast delivery. Mature 6 months old-great. It should also be mentioned that only 5 grams of weight had to be installed per wheel when the tires were mounted and then balanced. Low rolling noises. I can not give any feedback about mileage, snow and rain behavior.
As always, fast delivery and everything as ordered.
Service and speed at Tires online was excellent. OK :-)
mail. And also one letter per tire. So 8 letters in total when I had all the tires already at home ... :-(
Hello, so tires and rims etc. are really available at very reasonable prices. However, my experiences with the telephone customer support are underground. So bad, you could give yourself. Questions are not really answered. For example. I had the simple question of whether the rims fitting the bolts are supplied. Of course, if you see in the opinion of the rims and there hiding the hint that the rims are to be mounted with original bolts of the manufacturer / must, then you can guess the answer. The question as to whether a tire is an all-season tire or just a winter tire that you simply drive in the summer does not finally explain to REIFENDIREKT. Somewhat unsatisfactory. But as I said, if you know what you want, then the prices are just great.
Wie immer gut gelaufen. Bis jetzt immer bei Auto u Motorradreifen alles O.K.
The prices are very good and the delivery is fast. I highly recommend it.
Never again! Can only describe the short version, otherwise it would go beyond the scope. 2 tires were ordered, where only 1 tire arrived days later. DPD did not find the address and the store triggered the order incorrectly. Then a follow-up order was triggered ... And again ... DPD again did not find the delivery address and asked the package then also incorrectly to somewhere else ... Several calls and now about 40 e-mails went into the country. I do not even want to mention the more than unfriendly staff ... (just hang up, e-mails are ignored, arrogant tone etc.) I have meanwhile ordered the second tire somewhere else ... Nevertheless, I have been asked for days to provide proof that I did not receive the second tire, although it clearly emerges from DPD's tracking and I do have already submitted the requested document. SAIL! NEVER AGAIN!
Fast delivery as in the previous times, tires as per order.
Buy 4 tires complete with rims and TPMS valves declared compatible with my car. The valves are not recognized and the rims arrived with the balancing weights detached.
At least the tires are ok.
Effectively. Quickly. Stable. Satisfied with price.
Top prices and fast delivery, have been buying my tires here for years.
Only after the 3x did DPD leave the package at the specified storage location.
Fast delivery and manufacturing time NEW - no stock items
Quick, would be nothing to complain about as described!
Easy purchasing of tires for both motor and motorcycle tires. Prices are always very cheap, large selection and very good support during the ordering process.
As always, very good, quick and easy, thank you again!
Good price, delivered ahead of schedule, excellent service
From order to delivery completely according to my expectation!
I always buy tires for cars and motorcycles on mytyres and I am fine. The shipping service is fast and they always arrive sealed. Excellent.
Superfine tires & fast delivery. Everything good :)
Second time shopping here, fast and efficient service, very good choice, will keep buying
Site of cheap and very reliable tires I advise you I bought nexen N Blue 4 Season 4 season tires at a very good price the 4 for 200th is 15 inches I recommend you.
Super and fast processing / delivery, completely uncomplicated.
Purchased wheel and tyre from this company. Good quality items and a good price. Thank you
Recommendable
It is definitely worth it
Price performance
It is a good e-commerce site for tires. I placed my order on Sunday and the goods arrived at the partner tire shop on Thursday evening.
Great service and great communication.
Trouble-free ordering process and fast delivery to my chosen assembly partner.
I'm very satisfied again, thank you.
Good price on quality tires, fast delivery with follow-up in the form of tracking the delivery.
As always, reasonable prices, good service and prompt delivery.
After 10 days from the order I have not yet received the tire.
The ordering process and shipping were excellent, as was the subsequent assembly by the proposed tire service.
I bought 4 tires on steel rims in September 2018 through the eBay shop of mein-reifen-outlet.de. They were also delivered relatively quickly, with one tire being delivered incorrectly. So wrong delivery complained. A fourth correct tire was delivered relatively quickly. I am still waiting for a return label for the faulty tire despite multiple customer service requirements. There is no response at all to e-mails and, on the phone, after a long queue - provided you don't fly out in between - handled dubiously. At the same time, my eBay purchase was canceled and the total amount repaid. Does not make sense? Right, I saw it that way and had therefore contacted Delticom's customer service several times. Reaction? Complete failure! So you can of course also ensure that you do not get any negative comments. Apparently they didn't want tires or money from me. Now, in May 2020 (!), There is a warning from Delticom that my credit card could not be charged (I had previously paid with PayPal! Which credit card do you want to charge?) And I have to pay the total amount + reminder fee within 4 days , otherwise a debt collection company would be commissioned and a Schufa entry would be made. Sorry, what can I do if your customer service is unable to respond to my emails? Your dealings with customers are an absolute cheek! In the future, I will avoid the entire Delticom group and have actively been buying something there! Highly dubious and definitely a black sheep among the dealers!
The tires arrived after 5 working days to my tire dealer. Last time I bought from ImportPneumatici and I had to wait 10 working days without any feedback or mail.
Reliable prompt delivery. Packaging optimal (2 tires each foiled).
Very good price-performance ratio. Sufficient number of inexpensive installation partners. It couldn't be better.
Very happy with the tyres and great service highly recommend
The best choice on three tire portals.
Not having found my favorite Michelin (I suffered because I always found myself very well) I looked around.
Gommadiretto.it had the best specifications for each product that allowed me to get the best information on the choice to make and the cheapest offer. (NB: I would recommend the possibility of searching for specific hold / consumption - AA AB CB etc.).
Order the 29, delivered on the 6th morning to the door of the house, mounted and balanced in the afternoon by my tire dealer (50 Euro).
The Dunlops purchased, which I have been using for a week, have proven to be specific, ie good grip especially in the wet (they drain water very well, have better performance with aquaplaning) and low noise ... For consumption. .. well ... my foot is a bit heavy and I don't know if I notice ... ;-))
Thank you.
Easy to order and fast delivery at reasonable prices.
Brilliant service. Very quick delivery.
One very happy customer.
All 4 tyres look good on my car
Many thanks.
great as always
fast delivery and top tires
A very uncomplicated purchase, very fast delivery, as always I am very satisfied and can only recommend Delticom AG.
Thank you until next time.
Perfect product as described, fast shipping within 3-4 days arrives.
You can pay in several installments, quick order, my delivery not within the given dates, very good quotes recommended anyway.
Super Service. Not a week passed from ordering my complete winter bikes to delivery. It doesn't get any faster.
Thank you!
Delivery of the tires was quick and smooth. The problem with Delticom is the return. I mistakenly ordered the wrong tires and wanted to send them back. Under no circumstances should you do that. Delticom assumes no costs for this and does not participate in any way. But the Slavic / German service on the phone was bad. Absolutely incompetent and difficult to understand. There should be a problem-free return, I will get the email soon, the statement was. But the mail never came. Upon request, the disillusionment ... according to the terms and conditions, the return costs will not be taken over. Point! No goodwill or participation. For the resulting costs, you can easily order a few more tires, the savings effect was gone ....
Sure, it's your own fault, what you don't look right. The mistake was clearly mine. The points are deducted for the contradicting statements made by the service staff on the phone and the lack of goodwill.
The order was totally easy and the delivery was prompt
Dealers not up to date, everything else quickly and well
Correct tire description, fresh goods, affordable price, delivered quickly.
Fast delivery, top tires and HAMMER prices. I buy my car, motorcycle and scooter tires there. For years.
Penetrating and incompetent customer service.
1 out of 2 tires never arrived but was charged, my legal protection insurance had to switch on. I became a plaything between Delticom, DPD courier and assembly partner and in the end I have to pay for the tire twice. Shame, will never order here again.
Tip: Always have the goods delivered directly to your home, otherwise you have no control!
super fast delivery - perfect processing and quality
fast and compliant
mounting station gp mecanic le teil very well I recommend
For some time customer
I can say that they are precise fast and have quality products and a wide selection of brands and models
Great experience, all as expected, timely delivery.
As in previous years, I am always very satisfied with the perfect service. Excellent goods, very good description, unproblematic delivery to assembly partners and, last but not least, the ADAC discount convince me again and again of the efficiency. Complemental description: Of course, communication is also excellent. Thank you, good business. Juergen Zellner
It was easy to find a new set of tyres from Delticom's webpage. The delivery process was smooth and a monitoring of a delivery helped to anticipate when the shipment will arrive.
The tyres themselves were installed by a company having an agreement with Delticom. No problems in any part of the chain.
Good value for money, good service, fast delivery on multiple orders.
wie immer gut, an der Versandgeschwindigkeit noch etwas arbeiten
Uncomplicated and quick - tires were there after 2 days.
Excellent tyre shop with huge range of options and really good prices. Huge improvement in delivery service - tyres now comes in one sending, not in 4. Avg. delivery time 2 weeks.
Fast delivery, product as described, again at any time
Very fast delivery and good communication with seller, highly recommended.
Fast delivery, good price, everything great .. Anytime again .. 1 +++++
Good quality tires, at half price. + fast delivery. Ordered Thursday night, and delivered Monday morning. Super service
Super fast delivery, tires put on and first tour rolled up. More at the moment not possible for known reasons.
If the tires last as long as my wife's mop, then the area is ok.
Ordered 2 tyres for my Tomas moped. Despatched quickly and fast recorded postage.
Order 5 van tires. Unfortunately only 4 were delivered. Assembly company assured that only 4 have arrived. Tire direct says everything is from the warehouse. DPD cannot be reached. Assembly company does not have the tire :( 80 for nothing and no one is responsible.
delti.com