Delivery of the tires was quick and smooth. The pr...

Delivery of the tires was quick and smooth. The problem with Delticom is the return. I mistakenly ordered the wrong tires and wanted to send them back. Under no circumstances should you do that. Delticom assumes no costs for this and does not participate in any way. But the Slavic / German service on the phone was bad. Absolutely incompetent and difficult to understand. There should be a problem-free return, I will get the email soon, the statement was. But the mail never came. Upon request, the disillusionment ... according to the terms and conditions, the return costs will not be taken over. Point! No goodwill or participation. For the resulting costs, you can easily order a few more tires, the savings effect was gone ....
Sure, it's your own fault, what you don't look right. The mistake was clearly mine. The points are deducted for the contradicting statements made by the service staff on the phone and the lack of goodwill.