Delticom AG Reviews

It more than meets expectations. Recommended for the speed of shipment to the workshop.

Even after I ordered the wrong size tyre a refund was given and exchanged quickly with correct size.

I ordered summer tires for my car from reifendirekt.de. The order was quick and easy and the delivery was within a few working days. I am absolutely satisfied.

Already my third order. Always reliable and fast delivery.

it is easy and fast delivery, can be recommended
good website

Snow chains ordered, unfortunately, the required size is not indicated on the packaging, although this was confirmed when ordering. The first reaction to my request how to proceed further took a week. Then it came that you take care of it. An answer has now been made for five days. Can that be that hard for a tire specialist?

Tire prices are OK, but the delivery times are completely wrong. This can of course also be due to UPS. After all, it was more than 2 weeks delivery time!

Tires okay, delivery time 1 week!
Eventually picked up at GLS depot! Do not deliver tires to service depot.

Everything as it should be, fast, punctual delivery and assembly gladly again

ATTENTION Lug and deception.
Tires will be online at reasonable prices and after a few days comes the information that you are allegedly not available. Then it came out that a wrong price was set.
Despite completed purchase contract no fulfillment of the contract by the dealer. He does not admit his mistake and turns that around to his customers!
Since then I run after my money.
No one responds to mails and on the phone it is always in work.
On the phone you are lied to by every employee.
This is the last company to order.
I advise everyone from a purchase !!!!

SCAM !!!!

To date, I have still not received the tires. I cannot say that I am particularly satisfied.
Order from May 13, we are the 27.

I'm actually satisfied: the material is very good, large selection, good prices. The only thing that bothered us was the delayed delivery. But I had time)) Thank you!

Good and fast delivery. Dynamic prices mean that you have to wait a long time for the best offer and should compare with other providers, this is a bit cumbersome.

Good tires at that price, fits well on the road, good on wet surfaces as well. Relatively durable compared to much else I have tried.

Very bad service. If there are problems, there is no response. I'd rather spend a few more marks. Tires direkt.de NEVER AGAIN !!!

Very competent handling of the online order and delivery of the tires for 2 days, better & faster is not possible!

Fast shipping, easy processing by invoice, top product! Very pleasant, recommendable!

9 days to have 2 tires I receive an email or he tells me by mistake we sent you 1 instead of 2 tires, congratulations to the Preparer for his lack of experience in addition my tires it was normally 205 55 r16 v it my set of 205 55 r16 w super !! Finally first and last order here

Fast shipping and good tires, thank you very much for your kindness.

Termin, Bestellung und Lieferung alles perfekt
Danke

Contrary to the trend here, I have ONLY had bad experiences with Delticom! I cannot recommend Delticom at all. Reasons for this: Long delivery delays, not responding to inquiries, loss of transport, incompetence ... And to top it off, a debt collection agency is now being rushed on my neck, even though I paid the invoice directly by credit card at the time!

Dear fellow readers, you'd better spend a little more money on the tires, this will save you a lot of trouble and effort!

Details on my case:

17.12.19: Goods available from stock, so order and payment by credit card. Immediate confirmation from the seller.

12/20/19: Inquiry on my part regarding delivery date. Immediate answer that I will receive an email regarding the delivery date when I leave the warehouse.

12/27/19: I asked again about the delivery date. Again an immediate answer that my request was forwarded to the responsible employee and that I should receive a response as soon as possible.

3.1.20: Another request on my part regarding the delivery date. No Answer...

7.1.20: Finally feedback from the seller that the delivery could not be delivered due to a transport loss. A replacement order has already been placed and I would not incur any further costs.

8.1.20: Invoice and order confirmation. For the first time: DPD, GLS parcel number (s): 05258981470228, 05258981470229 (replacement order).

9.1.20: Information by email that the package has been sent: DPD, GLS package number (s): 01305144261776, 01305144261777 (original order and goods received).

9.1.20: Receipt of the goods (original order with the package numbers 01305144261776 and 01305144261777).

14.5.20: Inquiry from Delticom as to whether I would like to keep the tire set that has been received and installed or send it back ...

Since mid-May until today, X calls and emails from my garage or myself, which unfortunately led to NOTHING. Again and again other employees on the phone, to whom you have to explain the facts again and again, then only incompetence and no result. The left hand doesn't know what the right one is doing!
My assumption: Due to the (supposed) loss of transport, a second order was placed, but incorrectly booked in the systems. In the end, two orders went out, of which I only received one. Or why can Delticom only show me a delivery receipt for the set of tires received, despite repeated inquiries?
To top it off, I have now received mail from the debt collection agency. And again I will have to make X calls and submit the documents one more time to hopefully finally close this inglorious chapter with Delticom ...

Ps: Dear Delticom, maybe the customer service is better here because others read along too! Finally take care of this case, as it should be when dealing with customers! And ask DPD, according to their information, the tire set in question (DPD, GLS parcel number (s): 05258981470228, 05258981470229) was in the DPD warehouse in Freibug i. Br. And was finally returned to you!
My workshop and I have now wasted over 7 hours in correspondence and calls with you and the debt collection agency. Who will replace this effort for us?

Fast delivery for corona times. Tires good and very cheap. Stay alive and well.

So far everything has gone smoothly. very satisfied

Order delivered within a week after purchase with good tracking. No complaints.

the trade is certainly okay. but post north did not come with the goods. and have been waiting for a moon no.

Excellent prices and fast, smooth processing + delivery. If it were 10 stars.

Flawless, uncomplicated ordering, simply entered my size of the right tire and received many suggestions regarding order processing. He kept the tires within a few days.

Fair prices and fast delivery. The tire comes simply wrapped in foil.

I have had good experiences. Hardly ordered the tires were there 2 days later. Great profile as always and I could even choose where to put tires for me. Ordered for 10 years and I'm more than satisfied.

4 stars because it took from I ordered to I received went 7 days

Tires ordered Thursday afternoon and delivered Monday. Tires are less than half a year old from the end of 2019. Everything was great again

Fast, uncomplicated ordering and processing,
Ordered on Sunday and the tire was delivered on Tuesday!
Simply great, thumbs up!

At both autobandenmarkt.nl and reifendirekt.de now ordered tires and have them fitted via a partner. I am really super satisfied.
Important is the wide range of tires. I want both load index and noise level to be as low as possible for comfort. And now twice surprised how a big difference that can make.
The experience in the Netherlands meant that I no doubt chose Delticom in Germany as well.

Ordering and shipping is what they should be. Friction tires have only been around for so little time that I can't evaluate them

Easy ordering and fast delivery. Completely satisfied!

Do you need new tires? Then only here with direct tires. Simple online search + advice, unbeatable price! Select tires and have them delivered to the service partner nearby. He will assemble the new tires for you and dispose of the old ones! It couldn't be better and easier

I ordered, my tires were delivered in 5 days .... Top
Will order there again and again
Price performance is great

Very fast delivery. I bought the Goodride winter tires, I always rode my Stratus and was very satisfied, now I will test them in a different size on my 525d. The tires hold up very well on damp / wet / dry roads. It's easy to get away in snow, the wear is a little higher, but the tire is cheap. I've been ordering my tires here for years, the cheapest supplier compared to the tires I have bought, always friendly contact and you feel like you're in good hands. We recommend.

It was the third time I ordered. Top goods. Delivered super fast.

An exemplary website where you are guided to order the right tires. Delivery fast and trouble-free. Can't recommend hot enough.

Order placed and delivered as usual, despite the provisions that the covid generates.
On the other hand, I am disappointed knowing that we are almost in September 2020 and to receive tires manufactured in 2019 !!!
That's why I got two stars.
cordially

ordered 2 Nanking aw6 all seasons online...arrived after 3-4 days...all is well !Very happy with the deal

Order canceled because no delivery was made until 1.5 weeks after order. After a week at the hotline called the (at least friendly) staff could not explain why the order of a motor oil can takes so long and has sent an email to the warehouse that the order is urgently to be shipped, but was until 1 day ago Oil changes not shipped.

Super fast delivery, top QUALITY, and the installation partner was also great. Gladly again.

Everything as ordered and extremely fast order processing and delivery. I can definitely recommend it.

Gommadiretto.it, a name a guarantee.
Order delivered in 8 days, and very fresh manufacturing tires: less than 5 months!
Excellent prices and wide choice. Recommended.

Simple ordering and good info regarding delivery. Very happy

SUPER SERVICE!

I always like to order tires from 123Pneus Delticom AG, stock, new DOT, quality and price TOP, fast delivery, everything is very good, I am very satisfied

Even after several orders, I did well with Reifen Direkt. The bought
Winter tires are from the manufacturing period
Optimal, from order to delivery
everything went perfectly.
I will continue to tire my cars
to buy.

Everything went well (attractive price, order taking, shipping time) ... until GLS took charge of the package. And there as usual with them it went badly: notice of passage while I was present, I had to watch for the second passage of the delivery man so that he does not repeat the same blow to me.
Please change carriers: GLS is to be avoided like the Covid.

Tires delivered quickly, first types with new tires very quiet and good handling. DOT also shows new tires (2018)

Sehr guter Reifen, top Preis und schnelle Lieferung!

efficient service from purchase to assembly no problem and all in time, all managed by site from the moment of the first purchase.
clear and navigable site, more than competitive prices.

they deserve the success they are having,

I will definitely buy back through direct rubber

Very good Garage ok for very professional tire fitting.

Falsche Reifen bekommen und auf Emails regiert keiner nie wieder