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Dealer Imaging Review

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J
4 years ago

Jeremiah Kimball is an exquisite example, of how t...

Jeremiah Kimball is an exquisite example, of how to break the "Car Salesman" persona. I felt like he actually cared, and his attention to detail throughout the whole process, was top notch!! We will definitely come back to Jeremiah & Bluebonnet!! Thank You!

B
4 years ago

James was great. The no pressure sales tactics and...

James was great. The no pressure sales tactics and honesty made sure I got what I really wanted. James even printed out window stickers for similar Jeeps for sale in the area so I could compare the features I was getting for the price. Even the finance department was nice and honest with me and accommodated my trade ins despite some paperwork issues. Overall much better experience than I am used to at dealerships and I m very happy with my purchase of Brutus and look forward to many years with him.

A
4 years ago

Overall good service considering I didn t have an ...

Overall good service considering I didn t have an appointment. Not pleased that I was told replacement wipers would be $25 with no charge for install and ended up getting charged $61 for two wipers and labor. I could have easily gotten wipers and installed them myself if I knew that would be the final price.

A
4 years ago

Best car shopping experience ever! Bryan Medrano ...

Best car shopping experience ever! Bryan Medrano was our sales person and he was not pushy. He let us take our time and answered all our questions.
Sheli was our finance person and she went above and beyond to get us the best deal possible. We started at a 14.4 interest and ended up with 4.9!
Even the sales manager helped out with our deal was was super sweet!
Thank you, Bluebonnet Jeep! We love our 2019 Jeep Grand Cherokee!

E
4 years ago

Gavin took car of me. Great experience I drove 2 h...

Gavin took car of me. Great experience I drove 2 hour to come see to cars they already cleaned ready to test drive. The car I wanted was priced a little past my budget but gavin worked with his manager and overall got a great deal! Thank you agian!

R
4 years ago

Jeff Wegman and the whole Bluebonnet Team made our...

Jeff Wegman and the whole Bluebonnet Team made our day. The new Jeep was exactly what we were looking for and the entire staff were top notch from start to finish making the experience even greater.

A
4 years ago

I needed help because my Jeep s tires were cupping...

I needed help because my Jeep s tires were cupping. John from service was great help explaining why and helping me find options to replace my tires. We are still in the process but it has been ver smooth so far.

D
4 years ago

Dealing the staff at Bluebonnet Jeep has been a tr...

Dealing the staff at Bluebonnet Jeep has been a true blessing!!! Ed, Herman, and Russ have been nothing but complete professions on every level! My wife and I were looking for a larger vehicle and they went above and beyond to accomendate us with not only the vehicle of our dreams, but included a few more perks that made the deal all worth while!!! My wife and I left that dealership feeling better than we have felt after purchasing any of the vehicles that we've purchased before now. We would definitely buy another vehicle from them again if we were ever in the market to do so!!!

M
4 years ago

Daren was super nice to me and my mom and helped u...

Daren was super nice to me and my mom and helped us know everything and answered all of our questions politely. Honestly once I m done with this car... if y all have a gt500 I ll look into it.

M
4 years ago

Cheyne Carnahan did an incredible job sources a ve...

Cheyne Carnahan did an incredible job sources a vehicle for my family. He knew my wife was expecting and that we needed a more appropriate vehicle for that dynamic and was extremely resourceful and diligent in finding a way to meet our needs. Cheyne will be selling us our next vehicle and all vehicles in our future

A
4 years ago

Very pleased with our experience and our purchase!...

Very pleased with our experience and our purchase! We recently purchased our 2017 Chrysler Pacifica from Bluebonnet Jeep. We were blown away with how quick, professional, and easy the process really was. Our sales rep, Bailey, was super knowledgeable about the vehicle and never once used any games or gimmicks to pressure us into making a decision.
I would definitely recommend him to anyone in the market for a new or used car.

Z
4 years ago

Jeremiah Kimball did good by me. He picked up the ...

Jeremiah Kimball did good by me. He picked up the car I wanted to test drive from one of their dealerships in San Antonio, and brought it down to New Braunfels. I got the car and he made it a breeze. Thanks, JK!

g
4 years ago

Bluebonnet ford service department went above expe...

Bluebonnet ford service department went above expectations. From the time you are greeted at the door, to the time you check out. This is the best ford service department in the San Antonio area.

C
4 years ago

We love Bluebonnet Motors and buy from them often!...

We love Bluebonnet Motors and buy from them often! Jose Soria helped us shop and was so helpful and kind, and got us a terrific deal! He was never pushy & never tried to pressure us into going over our budget. We will definitely look for Jose when we come back to Bluebonnet. Thanks, Jose!

L
4 years ago

Me and my wife stopped by bluebonnet jeep last nig...

Me and my wife stopped by bluebonnet jeep last night to look at purchasing a wrangler, we met with
Russ Shriewer he is awesome he put no pressure on us to do anything. The whole process was great from picking out jeep to finance defiantly visit this dealer again when the time rises, Thank you for the great jeep and sales service!!

E
4 years ago

We saw Jeff at Bluebonnet and we very happy with o...

We saw Jeff at Bluebonnet and we very happy with our experience. He was very thorough in finding us a vehicle that worked for us in size and price. The only stressful part was trying to decide between two vehicles that were both great for our family. I would highly recommend Bluebonnet for their inventory and the high quality of service we received. Thanks Jeff!

r
4 years ago

Almost an 8 hour round trip for us to Bluebonnet J...

Almost an 8 hour round trip for us to Bluebonnet Jeep Dealership to purchase a truck. The trip was more than worth it. They made the vehicle buying experience a pleasurable one.
Janeele was great to deal with, made us feel very welcome and made the financial aspect of the transaction a lot easier than expected.
We cannot say enough about our salesman Jeremiah who walked us through the entire process from helping with our trade in to getting the new truck keys in our hand. He was very helpful, understanding and personable. If we have another vehicle purchase in the future this dealership will be our first choice.

G
4 years ago

I scheduled service becuase I could tell something...

I scheduled service becuase I could tell something was wrong with my truck but wasnt sure what. I dropped it off the night before my appt and Danny the service writer text me the next day with his contact info. They found the issue with my manifold right away fixed it and took care of two recalls I didnt even know I had. My truck is back to normal in less than 24 hours. Thank you and great job!

M
4 years ago

We just purchased a JEEP Grand Cherokee from Blueb...

We just purchased a JEEP Grand Cherokee from Bluebonnet and we were very happy with the buying process!!!! We went in with our guards UP due to past car buying experiences but they were very very helpful, courteous and professional!!! There was NOT a ton back and forth and we told them upfront where we needed to be to make the deal happen. They got us there and gave us a very fair deal on our Trade In!!! Thank you! Thank you Bluebonnet! I LOVE my new JEEP!! Looking forward to using the JEEP service department too!!!!!

David Brandt was our sales man and he was wonderful!!!! Very nice and not pushy AT ALL! He hurried the process along taking our time into consideration!! So appreciated!!!!

K
4 years ago

Bailey was probably the best car salesman I have e...

Bailey was probably the best car salesman I have ever dealt with. He was informative, kind and never pushy or obnoxious. The whole process was no pressure at all and they were honest at all times.

R
4 years ago

6 months ago I bought a used car from bluebonnet J...

6 months ago I bought a used car from bluebonnet Jeep. And just recently I came back to look at another. I worked with Jeremiah and Jose and they made the whole experience great again. They helped my family and I find the perfect car for us. It just so happened that there was a minor issue the day after we got the vehicle and I called, and they had it fixed for me no hassle and no problems. Usually buying a car is a long and stressful task, but this dealership makes it so smooth and easy. Everyone is so friendly and helpful. And so patient with everything. I will continue to come here for my car needs, and would recommend them to anyone!

J
4 years ago

I can't say enough good things about this dealersh...

I can't say enough good things about this dealership. Danny & John in service are both friendly, helpful, and professional.
I recently bought a new Cherokee and my salesman, Russ, was superb. He made my trade in and new car purchase seamless and enjoyable.

W
4 years ago

This the perfect place to by a jeep! Me and my wif...

This the perfect place to by a jeep! Me and my wife are very happy with our 2018 custom ordered jeep wrangler jl. Russ our salesmen was very helpful and considerate with the whole process . Every body at the dealership was extremely nice and knowledgeable. We never felt any stress just a friendly atmosphere. We thank Bluebonnet jeep from the bottom of our hearts for this truly great experience. We love our jeep. Thx Russ!

A
4 years ago

After going to many Jeep dealerships, we came to B...

After going to many Jeep dealerships, we came to Blue Bonnet and worked with Russ. We felt Blue Bonnet had the best customer service, and was the most transparent out of all the dealerships. Ultimately, we purchased our vehicle from Blue Bonnet with Russ and highly recommend. We will be back for our next purchase.

M
4 years ago

My wife needed a larger, safer vehicle that's a be...

My wife needed a larger, safer vehicle that's a better fit to accommodate our needs and our new baby. Our new 2019 Jeep Cherokee Trailhawk does just that. I can't thank this dealership enough for making our experience so pleasant and helping us get a great deal. Our salesman, Rick, was so awesome to work with. I would purchase from this dealer again, and likely will in the future.

c
4 years ago

Although my experience with bluebonnet Jeep was am...

Although my experience with bluebonnet Jeep was amazing, my salesman, Jeremiah Kimball, definitely had his hands full. I was indecisive in what I wanted and fell victim several times to the opinions of others with this being my first vehicle. The whole purchasing experience was fast and easy. Once I stopped listening to others Jeremiah found me the exact vehicle I wanted. The paperwork was fast and financing was a breeze. This was my first car purchase and I couldn t have asked for better service or a more patient salesman. Kudos to Jeremiah Kimball and to Bluebonnet Jeep.
Daevin Rupp

e
4 years ago

Called Jeremiah Kimball, he couldn't sell the Dodg...

Called Jeremiah Kimball, he couldn't sell the Dodge Journey I was eye balling. But he pointed me to where I needed, and drove home my new 2019 Dodge Journey in 2 hours flat. That's what I call Customer Service!! This is my 3rd car from Bluebonnet, and there will be more.

T
4 years ago

This was the best car buying experience I ever had...

This was the best car buying experience I ever had! Nancy Galyon, our sales consultant, went above and beyond to take care of my wife and I. I have never walked into a car dealership and felt comfortable until I met Nancy and her team. I drove all the way from Houston, TX to buy my Jeep wrangler Rubicon, and I'm glad I did. I could go on an on about all the details and my wonderful experiences at bluebonnet jeep, however, lets make it simple. I loved the experience, the customer service, competitive prices, environment, knowledgeable team that cared, and of cores my jeep wrangler! Nancy, thank you for helping me get in my dream car! Never thought I would say this but, I had fun buying a car at a car dealership. Until we Jeep again!

You guys are amazing,
Matthew C.

C
4 years ago

I purchased a Jeep Renegade from Bluebonnet Jeep a...

I purchased a Jeep Renegade from Bluebonnet Jeep a week ago Saturday. The experience was great from start to finish. I was trading in a Patriot and thought I might want to purchase another although I was open to other Jeeps. The salesman, Rolando Terrazas, was instrumental in helping me choose the Renegade by showing me the advantages and disadvantages of the Cherokee, Patriot, and Renegade based on my requirements. He was very knowledgeable about all the Jeep products.

Once I decided on the Renegade, the financing was easy. Steve Fekos walked me through all the different forms and did not try to pressure me into purchasing anything that I did not want.

Both of these gentlemen, as well as several other employees, stayed later than normal hours to make sure that my trade-in was assessed and my new Renegade was ready for me to drive home that night.

I plan to use the service department at Bluebonnet Jeep to keep my Renegade in the best working order. I have used them in the past with my Patriot and found the service department to be friendly, efficient, and professional.

M
4 years ago

I recently purchased a vehicle from Bluebonnet Jee...

I recently purchased a vehicle from Bluebonnet Jeep and ask for a print out of the codes. I did not revive a copy of the codes, but was told it was just the tire air pressure. I was not offered any warranty for the vehicle. After purchase I took it to my mechanic... Who said there were NO CODES. For a used vehicle this is only possible if the codes are cleared.... intentionally! Very shortly after (a week or two) I started having transition issues. In the end I ended up having to completely replace the transmission... This was 1/2 again the cost of the entire vehicle!
Do not purchase from this chain!.... I thought I would get honest dealings from a larger Ford Jeep dealer... Nope! When we tried to reach out to the dealership, they just gave US the run around!

T
4 years ago

I purchased my Jeep Patriot from John Joseph. He w...

I purchased my Jeep Patriot from John Joseph. He worked the deal until he got me exactly what I wanted. The easiest car deal I've ever made!! Thanks to John and Bluebonnet Jeep; I love my new car!

J
4 years ago

Over the past 8 years we have purchased 5 Jeep Wra...

Over the past 8 years we have purchased 5 Jeep Wranglers from 5 different dealerships. By far , Jeremiah Kimball is the most knowledgeable and professional Jeep sales rep. Great experience, loving our new JL!

M
4 years ago

The staff at Bluebonnet provide excellent customer...

The staff at Bluebonnet provide excellent customer service. I recently purchased a vehicle from them and the process was extremely easy. They will not try to pressure you into anything you are unsure about. I highly recommend if you are looking for a vehicle to check bluebonnet out! My sales guy Garrett Killgore, was great, very knowledgeable, friendly and provided great customer service. I will definitely be going back!!!!

A
4 years ago

Jeremiah was the best. He found every available r...

Jeremiah was the best. He found every available rebate to get me the best possible price. If you're looking for a great deal talk to Jeremiah Ball first. He won't push a sale. I walked in and told him what i want and the price I wanted to pay and walked out more than happy. Don't shop anywhere else until you talk to him.

A
4 years ago

If you want a prompt oil change expect to wait 2 h...

If you want a prompt oil change expect to wait 2 hours or more for it. Even during a dead time. I figured while I had so much extra time to wait I d might as well add a review.

In addition they are not organized, they DO NOT PICK UP THE PHONE, I REPEAT THEY ARE NOT ORGANIZED. You would be better off changing your own oil seriously.

A
4 years ago

Personally my best car buying experience ever.

Personally my best car buying experience ever.
Nancy G was my sales associate and she was beyond every expectation I had of car buying. She had the vehicle I was interested in ready to go. She knew all of the features included, which allowed me to feel more comfortable with my decision. She was patient, charismatic, respectful and professional. My experience with Janeele in the finance office was also amazing. Janeele was professional and helpful in my decision of what was the best deal.
I d HIGHLY recommend Bluebonnet Jeep to my friends, family and anyone that is interested in purchasing a vehicle.

D
4 years ago

Called 8 months ago for a recall repair (FCA recal...

Called 8 months ago for a recall repair (FCA recall T56). Talked to a "service manager" and exchanged info and was to get the part in and schedule repair. still not happen, still no call back, still no repair. The liability is on this dealership for failing to make a recall right.

B
4 years ago

My name is Mickey Pattillo & let me start by sayin...

My name is Mickey Pattillo & let me start by saying this was the VERY BEST car buying experience I ever had. 2 hours & 10 minutes from start to finish. From meeting the salesman, to hopping in the car & taking the test drive, to doing the deal as well as the F&I, just 2 hours & 10 minutes, WOW!

My salesman's name is Rick & he was GREAT! Great info, no BS! When the time comes for another ride he's who I'll see & YOU should too! As for the F&I honestly that's ALWAYS the worst experience but Janeele was a large leap above any I've ever dealt with. All F&I folks should take lessons from her.

I'll pick up the ride later this week but Rick, Janeele & Bluebonnet Jeep you've earned a customer, thank you all so much!

S
4 years ago

I had a very good experience at bluebonnet jeep de...

I had a very good experience at bluebonnet jeep dealership and the salesman russ was very helpful and very professional and was very knowledgeable in helping me find what I was looking for thanks.

S
4 years ago

Absolutely the BEST dealership I have ever dealt w...

Absolutely the BEST dealership I have ever dealt with and had the best Jeep buying experience thus far. The Salesman, Jeff Wegman is phenomenal. He has gone above and beyond with the purchase of my new Jeep. The Finance manager, Cody Hooper was exceptional in getting my loan processed. The whole experience took a few hours-which usually takes forever...less time at the dealership, gave me more time to enjoy my new Jeep:) BlueBonnet Jeep is definitely worth traveling too if you live in San Antonio. This dealership ROCKS!!

M
4 years ago

Jeff Wegman was the sales associate that helped my...

Jeff Wegman was the sales associate that helped my husband and I have one of the best car buying experiences we ve ever had. We walked in hoping to leave with a car, but we never felt rushed or pressured into choosing quickly. We left in a 2018 Jeep Grand Cherokee (my dream car!!) for under MSRP and I am so unbelievably thrilled to own this vehicle! Now my husband and I are fully inducted into the Jeep-owning cult (I say that with love) and will be doing all our future car additions and eventually new car purchases from this dealership.

W
4 years ago

I had the best experience at Bluebonnet Jeep here ...

I had the best experience at Bluebonnet Jeep here in New Braunfels! Ty Houser was so patient and helped me find the perfect Jeep Renegade! Jake Johnson was so also very helpful when it came to finding the best Financial loan, he got my interest rate from a 13% to 9%! Both went above and beyond and I couldn't be happier! I really recommend seeing them... the dynamic duo! And big thanks to Kevin knight for overlooking the whole deal process!

A
4 years ago

Thank you!!! Jeff Wegman from the Internet Sales D...

Thank you!!! Jeff Wegman from the Internet Sales Department is THE #1 REASON I came to Bluebonnet and purchased my 3rd Jeep Cherokee. Jeff was not pushy but was consistent in reaching out to me and answering my questions about Inventory. Once I settled on a vehicle that suited my needs I drove from Helotes, TX to take a test drive at Bluebonnet. Jeff arranged to come in on his day off and the process was expedient, no hassle pricing, and efficient. Exceptional service was across the board to include Jack Johnson in Financing. It was definitely worth the effort to take the extra drive out to New Braunfels. The experience I had at another dealer in San Antonio was not satisfactory and Jeff assured me that there would be no issue at Bluebonnet. I appreciate the great customer service.

R
4 years ago

Excellent, honest, trustworthy service and product...

Excellent, honest, trustworthy service and product from Bluebonnet Jeep. On 12/31/2018, I had the most pleasant experience getting a 2018 Jeep Rubicon. My experience actually started at another dealership in town, IPAC Auto Center in San Antonio. I would have come to Bluebonnet Jeep in the first place, but for some reason, when I researched online initially, I could not find the particular Jeep I was looking for nor any 2018 JLs. So I actually went out to IPAC with my dad (who is well experienced in the realm of vehicle shopping), to test drive a Gobi Tan Jeep Wrangler (it was the older model, JK 2018) and compare it to the JLs. I really liked the color online and it was the only Jeep available nearby, in that color. Needless to say, I quickly saw the difference firsthand between the JK and JL Jeeps and quickly became interested in a White Rubicon JL 2018 they had. Long story short, the entire experience was a debacle and insulting; the battery to the Rubicon was dead, and nobody there knew why. And it was pulling teeth just to get them to give the numbers on the selling price of the vehicle, which they were dishonest about in the first place (quoting the MSRP price and not the internet price they had posted online). Leaving there, I somehow was successful in pulling up a list of the 2018 JLs available at Bluebonnet, and lo and behold, they had the exact same Rubicon. We had actually test drove a few Jeep Wranglers a couple years ago with Jeremiah Kimball, and I was happy to find he was still there. I actually googled the staff and found his pic, to get his name (I couldn t remember it at the time). I did remember that he did not use the usual heavy pressure car sales tactics and was hoping he was available still. Called and was able to speak with him. He was immediately helpful and honest in response to my questions. He pulled the Rubicon, the only one left with the specs I wanted, and when we arrived, met us out in the lot. We took the mean-machine out for a short test drive, came back, and I asked to see the numbers breakdown, liked it, and went for it. From Jeremiah being gracious and knowledgeable about the deal to the finance manager, Sheli, being just as personable, my confidence and peace about the vehicle AND dealership were high. They were both patient and efficient and it took no time at all to sign papers, and drive off. In summary, I left with a beautiful Rubicon, through the simplest, no-pressure, but most trustworthy (and dare I say again, HONEST), car-buying experience. I love my new Jeep Rubicon JL, and am ecstatic to join the Jeep family. But hands-down, when it s time to get a new Jeep, Bluebonnet Jeep is the dealership. There is no question, and the 45 minute drive from where I live, is 100% worth it. I have full confidence in the vehicle and the dealership, and I look forward to continuing service with them and their employees in the years to come. Great job Bluebonnet Jeep. Your standards of service are completely unmatched. Don t. Change.

T
4 years ago

Had an amazing experience with Russ and we LOVE ou...

Had an amazing experience with Russ and we LOVE our new Cherokee! The price was exactly what we wanted and love all the extra that Bluebonnet provides for their customers! Can't give enough praise! Thank you Russ!

S
4 years ago

Just bought a used car from here. Couldn't have ha...

Just bought a used car from here. Couldn't have had better, more professional, and fast service! It surprisingly was a very short process. The sales people are genuine and don't do the used sales guy act. Stacy in the lobby is always on top of her stuff and gets you talking to the right people. Props to John for taking care of me.

J
4 years ago

German did an excellent job showing me various Jee...

German did an excellent job showing me various Jeeps that fit my budget. He paid attention to detail and was very professional. I am now a first time Jeep owner and own the Rubicon of my dreams! German ended the amazing experience by educating me regarding every single spec of the vehicle. The finance department was super friendly and knowledgeable as well! I highly recommend Bluebonnet Jeep.

M
4 years ago

Our experience with Bluebonnet Jeep was awesome.! ...

Our experience with Bluebonnet Jeep was awesome.! Jeremiah listened to our wants/needs and made sure they were being met. The purchase was quick and efficient. I would highly recommend Jeremiah Kimball if you are looking to buy!

b
4 years ago

We just purchased a 2017 GMC Terrain and had a gre...

We just purchased a 2017 GMC Terrain and had a great experience with Jereamiah Kimball. He was very helpful with showing vehicles until we decided on this one, and he answered all questions we had and stayed late to get the transaction done. Thanks again we'll be back

B
4 years ago

One word... Best car buying experience at a dealer...

One word... Best car buying experience at a dealership ever! Ok, maybe one phrase, as one word simply won't suffice the awesome experience we had purchasing our Jeep! Our sales consultant, Jeremiah Kimball, took care of us from the moment we arrived. His professionalism, knowledge, and expert customer service were what made the day for us. Bluebonnet could probably hire anyone they want to represent their product. Having Jeremiah on their staff is proof that they hire only the best customer advocates! The selection of products on their lot was more than adequate to help assess our choices and met our decision criteria handily. The entire buying experience from sales to financing could not have been better. Only wish I had discovered them sooner. Looking forward to purchasing my next vehicle from Bluebonnet!

m
4 years ago

I ve been here a few times and it s always a great...

I ve been here a few times and it s always a great experience everyone is helpful and organized I came here Saturday and had rick Arvizu he was really cool and made sure everything was all good and janeele was also helpful and really nice made me feel at ease during all the paperwork

f
4 years ago

Easiest process ever! Knew the car i wanted and c...

Easiest process ever! Knew the car i wanted and contacted them via online portal. Negotiated the rest of the deal 100% via text message and it was so easy. No surprises at all - and when i showed up the check i told them i was going to write was spot on and i was in and out in 30 minutes. So easy!

A special thanks Nancy Galyon - she was great!

A
4 years ago

James Alaniz is the best, we purchased a vehicle a...

James Alaniz is the best, we purchased a vehicle at BlueBonnet and he made it the easiest and smoothest tranasaction when buying a vehicle always putting our wants and needs 1st! I will purchase more vehicles from this location because of him!! Your AWESOME JAMES ALANIZ!!

s
4 years ago

I love this dealership! My team was so phenomenal ...

I love this dealership! My team was so phenomenal this is my 2nd purchase thru them & I could not be more pleased. Donna, Nancy & Brian made the buying process super easy, I don't think I could back to a "normal" dealer & I love my new Jeep! Thanks Bluebonnet!

R
4 years ago

Best buying experience EVER! Russ and Jeremiah we...

Best buying experience EVER! Russ and Jeremiah went the extra mile to get me a very fair and super deal on my new 2020 Jeep Willys. Everyone at the dealership was courteous and professional. If you want a great vehicle at a fair price, see Blubonnet Jeep! My wife and I had previously purchased 20 vehicles during our adult lifetime. By far, this was the easiest and BEST car buying experience we ve ever had. I searched online for the vehicle we wanted. I found the perfect vehicle on the Bluebonnet Jeep website and sent an inquiry. In less than 30 minutes, I received an emailed invitation to set an appointment to come test drive the vehicle from Russ Schriewer. I told him I could try to come by the next day. When I arrived at the dealership without an appointment, Russ, who had customers he was serving, asked Jeremiah Kimball, an associate, to assist me. Jeremiah seamlessly took me on a test drive and went through the vehicle and its options. He was knowledgeable, helpful and very courteous. Simultaneously, they developed a quote for my trade-in that I felt was fair. I made an offer and we were a bit apart so I decided to go home and think about it. There was no pressure and the discussion stayed very professional throughout.
Over the next couple of days, Jeremiah stayed in touch by text and phone calls to see if I had reconsidered but in a way that was respectful and without pressure. Finally, I made one last offer and he was able to gain approval for a very fair price for the vehicle and my trade. I immediately went to the dealership and this time Jeremiah was busy with a customer. So, Russ stepped right in and quickly and efficiently got me through the rest of the car buying process. EVERYONE I interacted with at the dealership was friendly, courteous and professional. I really appreciated the willingness of both Russ and Jeremiah to step in selflessly to assist a customer and not waste my time. The two year free oil changes and the year of free car washes was a very nice incentive!! This was a team effort that got superb results. Thank you, Bluebonnet Jeep!!!

J
4 years ago

This place was decent for a bit. I always wait awh...

This place was decent for a bit. I always wait awhile before leaving a review. Had a salesman named Bryan, and he was okay. I bought a used Jeep & tried to get a few hundred dollars knocked off the price, but he couldn't get it for me. That is probably the first time in all Auto sales that I was told no. Was kinda shocked, but I went for it anyway. I had to leave the jeep there because it needed some work done to it. Left it about 1 month because I work out of state. Bryan kept me updated but 2 or 3 weeks into that month, he quit or changed positions. Gave me another sales guys number & went to pick up my Jeep a week or so later. No issues picking it up. When I bought it, it had 69k miles & some change. When I picked it up it had 70k miles and some change. I figured the test drove it to make sure suspension & steering were good to go. Didn't think that they drove too much in it. Well exactly 90miles after picking it up, my check engine lights came on. I notified them & said I could bring it in when I can & just let them know. The truck constantly would not start & became a headache when I was out of state at work. It took me a few weeks, but I made it back & contacted them. Well I never got any response back. No call backs or texts. I ended up repairing it myself. 1 star is taken because they wouldn't bargain on price. Second star was because the jeep broke down & was not dependable. 1 star for not getting back to me in a dire situation. The last star I'm taking is for getting a tollway bill sent to me in the mail for somebody driving my uninsured vehicle, that I had already paid, through a North Texas toll way a week before I picked up my Jeep. This will also be going through the better business bureau as well. I'm blown away that somebody has such crap morals to take another person's vehicle for a really long joy ride & think it's okay. I was told that the jeep was uninsured while it was going to be sitting & I officially got insurance for it about a day before picking it up. They could have crashed it & blamed me for liability.

C
4 years ago

Bluebonnet Jeep New Braunfels was top notch! Russ...

Bluebonnet Jeep New Braunfels was top notch! Russ went above and beyond to make sure my wife s purchase was perfect! He took his time with our questions and made the car buying process absolutely stress-free. I would recommend Russ Schriewer and Bluebonnet Jeep New Braunfels to anyone who is looking for a new or used vehicle.

L
4 years ago

I am beyond thankful for the people at Bluebonnet....

I am beyond thankful for the people at Bluebonnet. The amazing team always goes above and beyond. If you re in the market for a vehicle I would recommend going to see Mike C. at Bluebonnet Jeep

G
4 years ago

I took my Jeep to Bluebonnet to have some warranty...

I took my Jeep to Bluebonnet to have some warranty work completed. The entire staff was great, and the service writer John was very helpful and took care of my concerns quickly and conveniently. Overall great experience. Thank you!

P
4 years ago

Jeff was outstanding. I travelled from the San Ant...

Jeff was outstanding. I travelled from the San Antonio area to New Braunfels because of the reviews and they did not disappoint. I am very pleased with how my sale was handled from start to finish. Thank you for your exceptional customer service.

Dealer Imaging

Dealer Imaging

4.6