Jabez Harrington

Review of Dealer Imaging

This place was decent for a bit. I always wait awh...

This place was decent for a bit. I always wait awhile before leaving a review. Had a salesman named Bryan, and he was okay. I bought a used Jeep & tried to get a few hundred dollars knocked off the price, but he couldn't get it for me. That is probably the first time in all Auto sales that I was told no. Was kinda shocked, but I went for it anyway. I had to leave the jeep there because it needed some work done to it. Left it about 1 month because I work out of state. Bryan kept me updated but 2 or 3 weeks into that month, he quit or changed positions. Gave me another sales guys number & went to pick up my Jeep a week or so later. No issues picking it up. When I bought it, it had 69k miles & some change. When I picked it up it had 70k miles and some change. I figured the test drove it to make sure suspension & steering were good to go. Didn't think that they drove too much in it. Well exactly 90miles after picking it up, my check engine lights came on. I notified them & said I could bring it in when I can & just let them know. The truck constantly would not start & became a headache when I was out of state at work. It took me a few weeks, but I made it back & contacted them. Well I never got any response back. No call backs or texts. I ended up repairing it myself. 1 star is taken because they wouldn't bargain on price. Second star was because the jeep broke down & was not dependable. 1 star for not getting back to me in a dire situation. The last star I'm taking is for getting a tollway bill sent to me in the mail for somebody driving my uninsured vehicle, that I had already paid, through a North Texas toll way a week before I picked up my Jeep. This will also be going through the better business bureau as well. I'm blown away that somebody has such crap morals to take another person's vehicle for a really long joy ride & think it's okay. I was told that the jeep was uninsured while it was going to be sitting & I officially got insurance for it about a day before picking it up. They could have crashed it & blamed me for liability.