Cypress Lakes Resort - Hunter Valley Review

Amazing location, close to everything! Rooms and facilities are clean and work well! Will definitely stay here agan! :)

Beautiful, clean rooms, delicious food and helpful staff. Would love to go again!

Nice location and reasonably priced, howbeit there was no hot water in my villa and it took a while to get it seen to. However once established it could not be fixed we were offered a new villa and complimentary breakfast the next morning. Would visit again

The week before our wedding, ourselves and our guests were informed that there was a booking error with the resort and that we could not stay at the accommodation. The resort organised to move everyone to another accommodation in the area and provided transport to and from our wedding venue, at no extra cost, which we appreciated. I had to contact the resort multiple times to get updates on the progress of the new accommodation, with confirmation that we had a place to sleep only a day or two before needing to stay in the Hunter Valley. Overall, was disappointed that this type of error could occur in the first place as well as the lack of communication from The Oaks. A big inconvenience before our wedding day! Would not book with The Oaks in future due to our experience.

Wish we could have stayed longer, we wanted to experience ALL of it beauty. We simply didn't have enough time.

Good food and reasonably priced. Staff are friendly and helpful.

So this room has a TV but can you use it? NOPE
No foxtel, no internet, no Netflix
The maintenance had no idea what was wrong and left with no resolution.
The shower pressure is almost zero and it stays hot for about 2 seconds before it goes ice cold
The dining area is pretty much full of mosquitos (I know it's the Bush but surely a big zapper can be put in to keep them away)
For $180 per night I expect a lot better

Stayed overnight in a Teo bedroom apartment. Clean and tidy rooms, though some fixtures were slightly outdated. Very close to local wildlife, with kangaroos coming right up to the window! Excellent dining options!

Big NO NO for next time. We were sharing rooms with spiders big and small all around. The concept of service was totally missing while managing breakfast. Hats-off to the onfield staff trying to manage the breakfast. Instead of placing more people to help the crowd, the advice was to come at 7 am. The organization is lacking big time in terms of service. Will never visit or recommend this resort to anyone.

Great views from balconies. Grandchildren loved the large swimming pool. Golf course looked good. Fantastic buffet breakfast included in tarrif. Close to the wineries. Thoroughly enjoyed our two night's stay over Christmas!

2nd time going back. Great for groups. Kangaroos on site

Amazing course. Such great fun.pro shop staff very polite and friendly. Nice food and coffee! Can't complain at all!!

Very dated room- non working fridge/freezer which we sadly found out after our 1st night and having hundreds of dollars of cheese and chocolate ruined! Asked receptionist to send maintenance and she brushed me off!!!
In our 3 days there (group of 5 girls) we did not have 1 staff member speak nicely to us which was great for the bride to be on her wedding weekend!
So over priced for the dingy old villa we were given! Nothing like the pics online and we paid almost $400 a night!
NEVER AGAIN and will never recommend to anyone
Highly disappointed

Villa 737 on air bnb is BEAUTIFUL!! Terrie is an amazing host, everything you could ask for catered to and a gorgeous setting to enjoy it in.

This was the most amazing place ever we go here every year for about 10 years in a row and OMG this place it just feels like home every time We go anyways keep up the amazing work....

Really enjoy staying at cypress lakes . Accomodation is clean and spacious . Everyone is friendly and the food is nice. The hot spa outside looking at the golf is my favourite although I think it needs to be updated as jets weren t working probably and temperature seems colder ??

Great beautifully maintained course. Challenging but not ridiculously difficult, the elevated greens certainly made me think!

Both rooms have ensuites which is very good. Kitchen a bit bland, very few accessories. Electric stove. Took a while to figure out how to use the oven. Airconditioned. DVD player, foxtel. TV in each room.

Would be 5 but WiFi and mobile signals are terrible on our part of the resort. Great staff and service

After booking months in advance at Oaks Cypress Lakes Resort we were unfortunately told that our booking had been cancelled but not by us, an unknown source had emailed them cancelling our stay for the weekend.
After no explanation from the staff apart from sorry we can t help you, these things happen we decided that was unacceptable so decided to speak with the manager onsite.
The manager looked at the booking and printed out the cancellation and followed with the same words that we had already heard, your booking was cancelled by email on this date by an unknown source and then she looked through her bookings to see if she could find a spare room.
After going forward and back with staff at the Oaks Cypress Lakes Resort the ended up finding us a room which had 1 bed plus a sofa which meant 2 out of the 4 people we had staying had to stay on a couch.
No discount or anything was offered to us during this whole ordeal and I d recommend if you re planning on staying in Pokolbin for the weekend to look elsewhere as I don t wish what happened to us to happen to anyone.

It's a lovely area but the villas are very functional. I know it's strangely specific but I was extremely frustrated to have to wait 40 minutes for a coffee. The resort is very convinient for the wineries that are within a very close proximity but will try other locations before returning.

Stayed in one of the 2 bedroom villas. This is not one of the renovated Executive villas but one of the older style ones, didn't realise there was the difference until we asked at check-in. The rooms were adequately presented and ok for a family of 3 adults and 2 kids (6 and 4). Cleanliness was not the best as we found a couple of empty drink bottles behind the lounge chairs and the dinning table had lots or ants around it. It was a comfortable stay but for the price paid would have expected a higher level of presentation. The view from the room was great, overlooking the golf course and it was very quiet and peaceful. The pool.areas were great and the kids loved using them. Bodega restaurant and bar was nice and not bad value for money.

Fair sized and clean rooms, friendly staff and good amenities and close to all the vineyards!!

Good place for a weekend getaway. First class facilities and good service. Close to many wineries.

Great stay. The staff could not be more helpful. My daughter's wedding was amazing because of the venue.

Venue was nice for a corporate event. Marquee outside creeks a bit in the wind. Rooms are a long way from the main buildings

Really disappointing hotel booking experience. Tried to call reservations back to confirm room, got put on hold twice.. then by the time I got hold of a person and had given ALL my details as required .. i was notified that the last room was already booked...so disappointing and after 1 hour on the phonecall and waiting for a manager there was no rooms left. Very dissapointed and will not be recommending this hotel.

Food was good in general but I ordered a paninni which was very bad, served cold with thick slices of tomato and a bit of sauce. The other meals that were ordered were generally well received. The after lunch coffee was terrible. The lower bar really doesn't fit with the rest of the resort, it was like suddenly stepping from 5 star hotel to a small town RSL.

Stayed overnight with my daughter,son and his partner in a 2bedroom villa.perfect! Very cosy and everything we could have wanted .no negatives the only thing We found about disconcerting was, being from the coastal suburbs we weren't used to how very quite it was if a night.not complaining to stressed out city dwellers this was a wonderful experience.no negatives about anything ,great from reception,amenities and scenery.would definitely give it a 10/10 and recommend it to others .thank you to all concerned for a delight ful stay albeit too short.Kate Walker and family.

Clean & nicely furnished villa with comfy beds, quick & easy bus service supplied from villas to main centre where the breakfast has so many choices to suit everyone - great coffee

Two things are immediately apparent here at Cypress Lakes Resort. First, you are located in the middle of the wide and wonderful Hunter Valley. Second, this is most definitely wine country.
As your attention turns to the golf course, you'll find the open and expansive front-nine takes you on a sweeping tour around two small lakes, and up and down some not insignificant undulations. From start to finish this is an always interesting layout, with many vantage points providing great Hunter Valley and Brokenback mountain views.

Beautiful golf course ! Lovely Bar and deck overlooking the 14 th.

Good service, great location and well furnished apartments

Beautiful units set amongst nature
Ours was in need of some minor repairs otherwise a beautiful unit for our wedding party.

Great place to stay, room was nice and clean. Had a great experience here - staff were nice and friendly and very helpful!

Everything from the check-in to room. However no hot water and very low pressure water made the stay enjoyable.

Stayed in gorgeous 2 bedroom villa. Staff lovely. Pools beautiful. Courtesy bus on property to take you to and from your villa if needed
Very large property

Brilliant golf course in magnificent condition. Lovely apres golf facilities also

We all loved this resort! We would definitely stay again, very comfortable, and a great location to lots of other venues.

Lovely place with great service, facilities and accommodations

We didn t stay on site, but played at Cypress Lakes and the course was in great condition for the middle of winter.

A special mention to the chef at the restaurant who not only cooks a great Bacon & Egg roll but provides exceptional customer service!! Cudos to you & Thank you!!

Great location and accommodation. Award winning golf course and great restaurant.

A huge shout out to Bar Manager- Shane and General Manager- Sean for their help and assistance with creating the most amazing Hens Night for my sister. They went above and beyond to ensure every need was meet and fulfilled. Thanks guys xxxx

The overall experience is good. The service at the reception desk is friendly and generally helpful. The location is not difficult to find. Rooms are good. However, one minor thing is that we have found out someone before us had unplugged the DVD in the sitting room and moved the vgr to HDMI adaptor to the room upstair and it has not been restored before our visit. We spent 15min to resolve the situation.

Absolute best golf course in the Hunter/Newcastle districts hands down, great resort facilities

Great round of golf on a fabulous course. The villas are great. Can't wait to play again in the morning

When going to Hunter Valley my family would typically stay at Crowne. We never looked at Cypress Lakes but thought we'd give it a go for a change of scenery. We absolutely have been missing out for a long time. Our villa was so comfortable with it's fireplace. Each room had it's own ensuite and ducted air con. The TV had every foxtel channel and everything was perfect! Breakfast was beautiful with a view of the lake. Food was great also. Service second to none.
Sorry Crowne, we've found our new holiday spot in Hunter Valley!

Lovely resort and challenging picturesque golf course. Recommended.

Fantastic weekend had for my Husbands 70th Birthday, BUT, we had a total of 5 rooms amongst us & our friends and each and every room had an issue with the door key/card. As if that in itself wasn't a big enough pain, to be then told, in a very short manner, when assured we had diligently kept our cards away from our mobile phones, as instructed, was very disappointing.
A return visit will be well thought through, if at all.

Great place to drink wine and beer also great for kids at the swimming pool s

have been going to this place for the past 18 years . Always happy with lovely memories - BUT this time it lacked that vibrant costumer service at the front desk. The bed sheets in one of the bedrooms had mould on them and it was way too late to call house keeping to have them change and the beds were so uncomfortable and hard none of us could sleep . The room was advertised as free wifi and we had none , when we called front desk with our own mobile phone as the phones in the rooms were not working !! they said yes they know and they can not do anything about it !!!
No sorry or we get some one there to fix it or we give u different villa. Very poor customer service .The swimming pool was not clean or staffed, lots of dried leaves in the pool and there were plastic cups from drinks every where and two inside the pool. The toilets in the pool area were not clean and disgusting. It was such a disappointing experience, as I have recommended this place to so many people for all its attention to detail in service and cleanliness. We only stayed for one night there and don t know when we will return . The break fast staff were very pleasant and lovely and maintaining the COVID rule. I should have REALY given it a TWO STAR.

Beautiful rooms. However candy wrappers under bed and couch. Stunning view and extremely friendly staff and great food

I attended a 3 day conference at Oakes Cypress Lakes Resort. The venue, staff, food and general atmosphere were so comfortable and relaxing. Drinks by the pool, champagne on the balcony surrounded by nature and a lovely conference dinner in a beautiful marquee by the lake have made some lovely memories.

Stayed in the 2 bedroom premier villa. Was clean, fully equipped kitchen, with heaters, TV in each bedroom with foxtel downstairs in the living room. Beds were comfortable, service was absolutely fantastic.The included buffet breakfast was phenomenal. Was worth every penny and would 100% stay there the next time I take a trip down Hunter valley.

Boys weekend away, great time and a vreat golf course

We are 6 people staying for the long weekend. It is a nice villa with 3 bedrooms and 2 bathrooms.This resort is close to most places in the Hunter Valley.

Not child/family friendly. If you have someone under the age of 18 they are unable to do anything without having a parent. Simple things such as ordering food or water as well as doing any of the activities need to be accompanied by an adult. Leaving not much time for relaxation for adults and entertainment for kids and teens. Also wifi is not free and overpriced which is very outdated especially considering the amount you pay. In summary this place is more of retirement home then a family getaway.

Off the back tee's brilliant after thr rain the day before cant fault the organization

Gorgeous location, very relaxing! We also saw a bunch of kangaroos! :O

Wonderful quiet and scenic golfing estate. Rooms are spacious and bathrooms massive! Beds are comfy, bath and shower massive, rooms spacious and uncluttered.

Nicely hidden in the grounds of they're lovely golf course and easily accesible in the Hunter Valley wine region. Rooms I stayed in were villa/duplex in quiet bush surroundings.
The rooms are tired and feel well worn. The resort is after all is 22 years old and could use some investment in updating.
The pools are nice and public areas neatly presented, if not missing some of the resorts previous exclusivity.

Decent spot to stay the night. Beautiful countryside surrounds this area.

Great facilities, golf course was challenging enough. Only let down was the food, extremely overpriced.

Nice resort with large pool and bar. The golf course makes for an enjoyable hit out. Accommodation is spacious and comfortable.

Great place to stay in Hunter Valley over a weekend, especially with big groups and families.

Convenient location. Decent restaurant. Quiet, and a bit of a view. The place we stayed was a bit worn down, but there was not much wrong with it.

We had a fantastic 2 nights at The Oaks resort, stunning rooms large, comfortable and well appointed surrounded by well maintained Australian bushland.
Had a delicious meal in bistro, generous servings, friendly table service and strict Covid19 protocols in place especially for buffet breakfast, all meals and beverages are served by staff members at their respective areas, well laid out and managed even for busy periods.

Absolutely loved everything. THANK-YOU.

The golf course was in excellent condition. 19th hole lunch and beer was great.

Beautiful and well maintained place. Away from main road, but within all major attractions and wineries.

Amazing resort, great service, huge range of breakfast options, well sized bedrooms

Good accommodation. Good facilities. Average food at the restaurant

Good place, too big of a place youll need a car to get around

Lovely accommodation. Received an upgrade. Such a tranquil setting.

The room we got was a little dirty. Dust and cobwebs greeted us in the opening staircase. But the bed was clean and the facilities are great. Perfect location.

Absolutely amazing! Loved everything and will definitely be back. Perfect location to all the best wineries!

Excellent area.. great parking.. lovely golf course

Really lovely villa type accommodation. Modern fittings and close to everything Hunter

Great challenge for your average golfer, but enough forgiveness to keep it enjoyable. A great play.

Shame on this hotel! They would not refund a cent of my full paid reservation due to the fire catastrophy. Furthermore, management is very difficult to get a hold of; a big problem if you are calling from out of the country about your reservation. stay away!

Omg people you need to visit and enjoy the time there

The people and the place is amazing! Friendly staff that gives you options of food and places around to visit!!!

Great location, rooms etc. Disappointing event, poor wifi and internet, really poor meals. I mean really really bad, plastic bowls and quality lower than tinned food.

Great location for your holidays . I really enjoyed my time here .

This is a lovely place to stay but does not fully cater for any one with disabilities as has no rails on steps or wheelchair access