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What reviewers say about Cubits

Generated with AI from 85 reviews on Trustburn · updated 29 days ago

Reviews for this listing show patterns consistent with coordinated posting; treat sentiment here with caution. Customers across the reviews generally describe a user-friendly platform with smooth registration, responsive customer service, and successful withdrawals once verification is completed, often praising staff by name for clear communication. Many express relief or gratitude after recovering access to older accounts, while a smaller share find the website confusing and the process slow.
What does Cubits do?

Cubits was founded in 2014 to make cryptocurrency more accessible and applicable by building tools that help people and businesses use it, with offices in Berlin and Malta and 51 employees from 20 nationalities. The company equips an online-banking-style environment with commercial services and investment opportunities tied to crypto assets.

What are the most common complaints about Cubits?

Based on the lowest-rated reviews on file, the main complaints focus on a cumbersome account reactivation requirement for older investors to withdraw assets, along with reports that the verification and merger steps on the new cubits.exchange platform feel lengthy or confusing. Those critical reviewers also describe uncertainty about the process before eventually succeeding.

AI-generated from reviews on this page. Verify anything important with the company directly.

Hopkins Kimberly
Reviews 9

Fast Response and Reliable Platform I had an issue verifying my account, but then cubits.exchange team handled it very professionally. They promptly emailed me clear instructions, and once I re-submitted my ID in the correct format, my account was verified almost immediately. Eventually, after completing all the necessary verification steps, I was able to withdraw my LTC successfully via cubits.exchange The entire process was smooth, with no delays at all. Their customer support is truly reliable — I’m impressed by how quickly they resolved everything. A platform I can confidently trust!

Lesa Fox
Reviews 14

The new system exchange is full with rules and instructions so I carefully follow it and make it out to withdraw my money I wasn’t sure for what I was doing but I swear to continue doing it if it will be the way to my success withdrawal from cubits which was finally the answer cause I merge my account on the new system exchange and everything continues to work perfectly till my withdrawal was completed. Thank God I didn’t give up on my money

Victoria Andersen
Reviews 5

After losing my money on the old cubits Exchange, I was very hesitant to trust another platform. A friend recommended the new hoo.ltd, but at first I didn't believe it because I didn't want to go through the same disappointment again. After hearing positive feedback from other people, I decided to give it a try. I'm really glad I did. The support team guided me through every step with patience and professionalism, making the entire process smooth and easy to understand. I was able to withdraw my money successfully, and the experience restored my confidence. I'm truly grateful for their excellent assistance and highly appreciate the support I received from cubits.exchange

andersenv406
Reviews 12

Cubits.exchange made the account recovery process straightforward and easy to navigate. After completing the required identity verification steps, I regained access to my previous account and was able to view my funds without any issues. The entire process was smooth, efficient, and provided a reassuring experience.

Sienna Charlie
Reviews 11

I had a smooth and positive experience using {cubits.exchange}. The platform functions as expected, and the overall process was clear and straightforward. I especially appreciated how responsive and helpful the support team was when I needed clarification. My transaction was handled properly, and everything went through without unnecessary delays. Based on my experience, cubits appears to be a reliable exchange that takes user concerns seriously. I’m satisfied with the service so far and would consider using the platform again

Alesandro Agolli
Reviews 7

Cubits stopped responding to my support tickets regarding my withdrawal request, and for a long time I did not know how to recover my funds. This left me frustrated, and I even began telling my friends that cubits might not be a legitimate platform. What I did not realize at the time was that cubits.com had shut down several months earlier and that a new version of the company had been launched. Unfortunately, cubits failed to properly inform its users about this transition, or perhaps only a select group of clients were notified. However, this is no longer an issue for me. I eventually discovered their new website, cubits.exchange , and through that platform I was able to successfully withdraw my funds. For this reason, I can now say that cubits has redeemers

Vullnet Osmani
Reviews 7

I kept putting off my KYC verification, and over time the process became frustrating enough that I stopped using the account altogether. Later on, I discovered that the service was available again through their new platform, cubits.exchange . Once I completed the verification process, my KYC was approved and I was able to successfully withdraw my funds

Gazmir Hoxha
Reviews 6

I had a great experience with the support team at cubits Exchange. I recently needed help resolving an issue related to merging my account, and their support staff handled it very professionally. They responded clearly, guided me step-by-step through the verification process, and made sure everything was completed safely. What I appreciated the most was their patience and communication throughout the process. Within a short time my account issue was resolved and everything is now working perfectly. Big thanks to the support team for the assistance.

exchangebhex
Reviews 2

Cubits Exchange after a long hiatus, and I am thrilled to share my experience. After going through their KYC process, my account was verified swiftly and efficiently on the new platform. The transition from the previous system was seamless, making it easy for me to regain access to my funds, which I had been unable to retrieve for over two years. What stood out the most was the reliability of the platform. I was able to make a quick withdrawal without any hiccups, and the reassurance of receiving my funds back made a world of difference. It's genuinely impressive to see Cubits honoring their commitment to users and working hard to rebuild trust within their community. The user interface of Cubits is intuitive and user-friendly, which made navigating the platform a breeze. Additionally, I had a few questions along the way, and the customer support team was responsive and helpful, which contributed positively to my overall experience. In a time where trust in exchanges can be shaken, Cubits has managed to restore my confidence. I appreciate their dedication to providing a smooth, reliable service and their commitment to users. I look forward to using Cubits for my future transactions and recommend it to anyone looking for a trustworthy exchange platform

gg8696982
Reviews 6

A Mixed but Ultimately Good Experience At first, I wasn’t really happy with this exchange because things didn’t go as smoothly as I expected. I honestly thought they wouldn’t face issues like shutdowns or delays, but I guess every exchange has its challenges — no one’s perfect.

Yoichi Yoshida
Reviews 1

My experience with Cubit's platform was not as expected. The website was confusing during the registration process. However, their customer service team was helpful in resolving my issues. Overall, I would rate my experience as average.

Laura Breese
Reviews 1

The experience with Cubits has been really average. I found their website to be quite confusing and not user-friendly. The registration process took longer than expected, and it was really frustrating. The customer service was also not very helpful. Overall, I would rate my experience with Cubits as average.

Beatrice Engel
Reviews 1

I recently used a cryptocurrency exchange platform and found it to be a great experience. The website was easy to navigate, and the registration process was quick. The customer service was responsive and helped me with my queries promptly. I would highly recommend using this platform.

Jim Norvelle
Reviews 1

I must say, using Cubits was an excellent decision. The platform is very user-friendly, and I had no trouble navigating through the website. The registration process was smooth and hassle-free. The customer service team was also very helpful and responded to my queries promptly. I am really satisfied with my experience.

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About Cubits

Cubits was founded in 2014 with a goal to make crypto assets more accessible, agile, and applicable. That means opening the door to a more inclusive world of finance by building tools that empower people and businesses to use cryptocurrency in a meaningful way.

The question is not whether cryptocurrency and blockchain technology will see mainstream adoption, but rather how that adoption will come to fruition. That’s where we come in.

Cubits outfits the familiar environment of online banking with a full suite of commercial services and investment opportunities you can’t get from your bank.

With offices in Berlin and Malta, we have 51 employees from 20 nationalities lending their expertise to our mission.

Website
cubits.com