On 18 September, I attempted to withdraw my full b...
On 18 September, I attempted to withdraw my full balance of £53,000 GBP and close my account with citex However, I was notified that certain account functionalities had been temporarily disabled.
By 01 October, citex continued to request additional Proof of Residence documentation, claiming that the document I had provided did not meet their requirements because it was a cropped image of the original. Despite multiple attempts to comply and provide the necessary verification, I was unable to complete my withdrawal and access my funds. This situation caused me considerable concern, and over the following three years, I made repeated efforts to seek assistance and resolve the issue. During my search for solutions, I came across an exchange identifying itself as citex and using the domain citex.us.com To verify its authenticity, I reviewed their Telegram group, Instagram account, and Facebook page, where I found numerous positive user experiences and proof of successful transactions. After careful consideration, I decided to proceed cautiously with their process. I successfully completed the necessary steps and was ultimately able to complete my withdrawal without further issue.
