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What reviewers say about CubeSmart

Generated with AI from 58 reviews on Trustburn · updated 41 days ago

Customers generally describe the experience positively, highlighting helpful and friendly staff, seamless processes, and good pricing, while some note issues with inconsistent service, incorrect entry codes, and unannounced rent hikes.
What does CubeSmart do?

CubeSmart operates over 1200 self-storage facilities where customers can select unit sizes and reserve space, often taking advantage of monthly rent discounts of up to 35%.

Are there any complaints about CubeSmart?

The lowest-rated reviews mention specific complaints including theft of stored items, significant price increases after arrival due to hidden fees, and unprofessional management behavior.

What do people say about CubeSmart outside Trustburn?

Outside Trustburn, discussions indicate that the facility at 3701 SW 42nd St is considered a great storage location with excellent staff, specifically noting that manager Joshua provides good care.

AI-generated from reviews on this page. Verify anything important with the company directly.

Kevin Bouknight
Reviews 1

I gave Cube Smart 4 out of 5 because of the customer service and economy. I was not "wowed" because I was given the wrong entry code and wound up losing a day in moving. I had to wait until the next morning to only to be told that the code was correct in the system but not on the card written by the general manager.

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About CubeSmart

Up to 35% off monthly rent on storage units atover 1200 CubeSmart Self Storage facilities. Pick the best storage unit size & reserve it today!

CubeSmart is a leading self-storage company that offers affordable and convenient storage solutions to individuals and businesses across the United States. With over 1200 locations nationwide, CubeSmart provides customers with a wide range of storage unit sizes to choose from, ensuring that they can find the perfect fit for their needs.

One of the key benefits of choosing CubeSmart for your storage needs is the cost savings. The company offers up to 35% off monthly rent on its storage units, making it an affordable option for those who need extra space but don't want to break the bank. This discount applies to all types of units, including climate-controlled options that are ideal for storing sensitive items like electronics or artwork.

In addition to its competitive pricing, CubeSmart also prides itself on its exceptional customer service. The company's staff members are knowledgeable and friendly, always willing to go above and beyond to help customers find the right unit and answer any questions they may have. Whether you're looking for short-term or long-term storage solutions, CubeSmart makes it easy and stress-free.

Another advantage of choosing CubeSmart is its state-of-the-art security features. All facilities are equipped with surveillance cameras, electronic gates with personalized access codes, and individual alarms on each unit door. This ensures that your belongings are safe and secure at all times while in storage.

CubeSmart also offers a variety of additional services designed to make your life easier. For example, many locations offer truck rentals so you can easily transport your items from your home or office to the facility. Additionally, some facilities offer package acceptance services so you can have packages delivered directly to your unit without having to worry about being there in person.

Overall, if you're looking for an affordable self-storage solution with excellent customer service and top-notch security features,CubeSmart is an excellent choice.Cube Smart has been serving people since 2004 by providing them with reliable self-storage solutions at reasonable prices.Their commitment towards providing quality services has made them one of America's most trusted brands in this industry.They have been ableto achieve this by offering their clients various discounts such as up-to 35% off monthly rent on theirstorage units which makes them stand out among other competitors in this field.Cube Smart has over 1200 locations across America which means they provide convenience wherever you go.They offer different sizesof storagespaces depending on what suits their clients' needs best.This means whether you need a small space or something bigger,you will always find something suitable at Cubesmart.Their staff members are highly trained professionals who will guideyou through every stepofthe processand ensurethatyou get exactly whatyouneed.In addition,Cubesmart provides state-of-the-art security features such as surveillance cameras,electronic gates,and individual alarmson eachunit door.This ensuresyour belongingsare safeand secureat all timeswhileinstorage.Ifyouneedadditionalhelp,Cubesmartoffersa varietyofservicesdesignedtomakeyourlifeeasier,suchas truck rentalsand packageacceptanceservices.Soif yourelookingforanaffordable,self-storagesolutionwithexcellentcustomerserviceandtop-notchsecurityfeatures,CubeSmartsurelyisyourbestbet!

Address
5 old lancaster avenue
Categories
Real estate