Crystal Springs Family Waterpark Review

Best place for the family !!!! They have picnic tables for BBQ.love it here

Ssooo much fun. I went with my friends but it did take a long time to get in.

Never had a problem with staff or anyone for that matter! Sure, people splash you a lot but it's a waterpark what do you expect? Water is a really nice to spend time in, the lazy river is pretty fun and the lounge chairs are pretty comfy to lay on!

Great place to relax. Fair cost. Friendly staff. I must visit.

Lots of fun. so many life guards can get a little annoying sometimes, but then you realize that its all for the safety. so its all good. great place for kids also.

My son absolutely loved it. Didn't want to come out of water!!!

Local but expensive. The kids always enjoy themselves. Great place to relax.

It is fun for a while, but it is expensive to go while there isn't to much to do

Very nice children enjoy to the fullest. I love this place

It is a family friendly park that does a great job with safety and awarness. The facility is clean and the park is spacious. They are bringing more progrsms to the facility for patrons and guests

Very nice clean water park. Definitely a convenient drive. My son is four and he had a very nice time. But IMO it's over priced.

Do not go there, some fraudsters work there, they took money from everyone and they said we expect a storm to close. But they didn't returned our money back. Children and adults should buy tickets at the same price, but they closed the park there were more than 100 people, the children cried a lot, but they didn t even notice. Take care of your nerves, do not go to them. FRAUD !!!

Nice place to go with Family and Friends. FUN fun fun

Great and fun place stay for a day. You can also rent a place to BBQ and they also have a tent for rent.

Wonderful for kids and adults, you can even rent spaces for activities, you'll love it

Beautiful place, not a rip off and concession stand very reasonable! Great for all ages.

Nice place Not overly Crowded Like other Water Parks and it had a little bit of everything but best of all is that you can bring your own food.

Had a great experience last summer so we purchased a family weekday membership this summer. I bought and used the membership yesterday. My family had a long day of being harassed by the staff over various rules, one of which was that kids floaties must be coastguard approved, and of course, our recently purchased $50 one was not, so we couldnt use it. I was not informed about this at time of membership purchase. They have pfds on site we could use, but they were huge on my son. Not sure how an ill fitting coast guard approved floatation device is better than what we had. Toward the end of the day, the group of families we were with wanted to do one last lazy river ride. After being in a speedo swim shirt and speedo swim shorts all day (i am female), i was rudely stopped by a life guard as i was entering the lazy river because i did not have a bathing suit underneath, yet the life guard let a man in a swim shirt and shorts go just before me (who, I am willing to bet, was also not wearing a woman s bathing suit underneath). My son was also dressed similarly, as was the life guard (cotton shirt and swim shorts).. They had to call a manager over to approve my speedo swim gear. Looks like i dropped $400 for my family to be harassed all summer. I understand safety rules, but this was just extreme. Last, the pool is listed as closing at 7pm. Pool actually closed at 645, and you need to be GONE by 7pm. There is only ONE family dressing room for me and my kids to use together. It took forever to get to use it as so many other families had the same need. Would be nice to have more family bathrooms in a family oriented facility. Completely unenjoyable start to a seemingly wasted summer experience. Will not be recommending this facility or purchasing a season membership again.

The beautiful place everything was very good especially the children had a great time

Wonderful place, very family friendly. The staff is friendly and kind.

So, I was here for the park behind it to go fishing. Boy Scouts / Eagle Scout did a nice job within the last year. Fishing is fun!

My kids had a great time. But you have to keep your eyes on the kids because the lifeguards just stand there. My nephew fell out of his tube and began to drown and the lifeguards just stood there. Me and a stranger had to save him. But besides that it was fine

Travel one hour and they closed because to match people do not recomend

Very racists people and expensive for nothing. I definitely don't recommend. Go to Keansburg Rahway is much much better.

Hospitality has no existence in this facility. The image of the appearance is phenomenal, clean neat the perfect settung for a family outing however, the underlying behaviors od the line level staff is strait out of a correctional facility! Firm direct and with no politenesss whatsoever! I was asked twice if i was wearing a bathing suit so improperly that i just was so disgusted in this young man's mannerisms (hello manager, where is the hospitality training?) There was safety training going on but being hospitable, well that got a zero for my return visit or a membership that they blast away every 20 minutes. I figured that its just one incident, well, guess again. In packing my things and going thru the gate back and forth, the same attendant asked me for a bracelet 9 times! HEY NOW THIS IS OVERBOARD SECURITY AT ITS WORST!
for myself being in the hospitality and tourism field for more than 23 years, my experience in crystal springs park was less than crystal friendly. My advise to the management is go to disney,doney park and six flags to see what hospitality catering to families with money to spend looks like in a water park.

Good luck.

The lake behind it (Dalenbach) has been left to fall apart and should be revitalized and restocked. It used to be a very nice place to fish and one of the nicest natural reserves in the area.

Wonderful staff, clean facilities, kids were very excited & happy!

They Didn t allow many people of color in because of our race Never going back there again

Family size and oriented waterpark. Large enough to enjoy different water activities but small enough that you children are safe and you can see them from most angles

The slides and lazy river shown on the photos and website are closed due to covid, making this park unappealing for my older kids. I purchased tickets and then I immediately realized that they were closed and called them. Being a Saturday night, no one answered. I called early on Sunday to try to re-schedule my tickets but they wouldn t budge. No refunds, no exchanges! My tickets were for Tuesday. I lost $60 for 4 tickets, and I got a very inflexible person on the phone. Beware. Ah, if you buy tickets and its raining, good luck with that too. Or even if you buy and get sick, they won t do anything for you. I wonder how many people go there sick cause they won t refund or exchange

Nice park for the younger crew.
Took son & his friends the last time when he just had turned 11. Too old for it.
It s a great park for 9 & under.
You can bring in food, so that s cool.

This bathroom was disgusting! I was terrified to see throw up on the walls and roaches on the floor! I will never be using this bathroom again!!!!!

What a great fun place this is for families
Our toddlers had an amazing day and so did we

This is a great place. Went here 2xs during the summer in 2014. The best 2 days out of the summer that I had. Cant wait for summer of 2015!!!!

Very nice water park for young children... clean and well staffed... plenty of life guards on every area and good safety protocols.

Super fun definitely family friendly great place to be!!

It was really nice the kids loved it will be back soon

Great place I love this place make sure that you plan properly to enjoy this place at its fullest,

Very bad customer service. Their policies are worst please don t waste your money guys.

Small place but big fun..3 water slides lazy river 2 pools picnic areas(reservations only) concession stands splash park.

They dont have baby changers so ir made it hard to chabge my babys diaper

The place is very beautiful. But the workers have to be more conscious if they open storms better than the sierren..xq they charge you and the 5 minutes t they take out saying that opens storms. It's not fair

Perfect place to take little kids you bring keeping distance super clean bathrooms lots of lifeguards we in love with this place

While on vacation we debated on going to six flags water park but last minute decided on Crystal Springs. We are so glad we did! We had an amazing day. It wasn t busy so we weren t waiting in any lines. It was super affordable, super clean and could bring in your own drinks/food. We had the best relaxing day ever! We will be back!

Beautiful and safe place to take your children, even the smaller ones.

Great place
Clean organized

I been ther in my camp many times its every Fridays with my group my camp had groups of age i was in 9 or 8.

Very family friendly and clean! Great staff as well...!!

We visited Crystal Springs for the first time last week. My two grandchildren ages 3 1/2, 1 1/2, my husband and adult daughter. I was very, very impressed upon entering with the friendly greetings of the staff and patience in explaining the layout to us. The waterpark was immaculate and so well run I cannot say enough about it. I feel it must be managed very well because with the crowd of families and children there it could easily become unsafe. I observed the lifeguards correcting behavior of adults and children both and in every case I saw professionalism and one to one contact explaining what the individual was doing wrong. I myself sat on a wall, not seeing the sign No sitting on wall . I was politely corrected by the lifeguard. The lifeguards were everywhere and every lifeguard enforced the same rules. Each employee we came in contact with was friendly and very well informed. Our two little grandchildren had an absolutely wonderful day. As did we, being able to relax as we watched them enjoy the water, the showers and the slides. We ate at the concession stand and enjoyed our lunch. (Next time we will probably pack a picnic lunch to save some money. It s great that this is an option.) We did bring our own lawn chairs so we could be sure to sit in the shade.
My compliments to all of the staff for their hard work and compliance and to the management for running a beautiful and safe family facility. We will be back and possibly season passes next summer.
Thank you to all for a wonderful outing on a summer day!

It's clean but way too expensive just for a place to swim.