Nyorquina Paty

Review of Crystal Springs Family Waterpa...

The slides and lazy river shown on the photos and ...

The slides and lazy river shown on the photos and website are closed due to covid, making this park unappealing for my older kids. I purchased tickets and then I immediately realized that they were closed and called them. Being a Saturday night, no one answered. I called early on Sunday to try to re-schedule my tickets but they wouldn t budge. No refunds, no exchanges! My tickets were for Tuesday. I lost $60 for 4 tickets, and I got a very inflexible person on the phone. Beware. Ah, if you buy tickets and its raining, good luck with that too. Or even if you buy and get sick, they won t do anything for you. I wonder how many people go there sick cause they won t refund or exchange