Crowne Plaza Auckland Reviews

A good place to stay right in the heart of Sydney and very near to Sydney Tower

Very nice place for family. Nice atmosphere and right in the heart of the Auckland city

Nice ambience, beautifully located,excellent hospitality, enjoyable stay.

Very expensive for lonque offer. It does not have free WiFi! Only half an hour. The bathroom is mediocre. good breakfast and the staff quite good. The view of the room they gave me was horrible

Good hotel, excellent service from friendly staff, nice spacious rooms (bit dated though) with large new TV.
One minus point is that the Wi-Fi is so incredibly slow that it is next to useless. Could just as well be no Wi-Fi at all.

Clean and comfortable in the middle of Auckland. Lovely helpful staff and a tasty meal

Beautiful view of the city and harbour. Helpful staff. Clean room

I was here to attend Ben Harvey's seminar about Prosper from your Passion.

Y all these beds are worth their wait in gold. Trust me. The lobby is ok, there is a hopping bar scene unlike most places in NZ and AUS. The club lounge is also really well attended. Def a must for Auckland. The should update the halls and rooms.

Nice and cozy hotel in walking distance to a lot of attractions.

I stay here whenever I need to travel for business. The staff and service is amazing, though the decor is getting dated.

Spacious modern rooms and a central location make this an ideal hotel for a city visit

Really nice facilities, good amenities and one of the best locations in town.

This is a fantastic hotel for corporate events. Great food, service and audio visual team meant that The breakfast meeting I attended here was perfect

Fantastic venue for a school ball event. Food was delicious and the ball room was elegantly presented. The lobby area could use some improvements, in particular the part where it connects to the Atrium on Elliot.

b nice hotel. You can see the sky tower from the window! Breakfast 35 NZD per person, slightly more expensive. But a lot of food nearby!

One of the best hotels in town. Location is superb, staff friendly, bed super comfortable: best place to start your weekend.

Was made very welcome upon my arrival. My room was clean and refreshing with a good view. Comfortable bed and spacious. A little cramp in the bathroom though whilst in the shower, or using the convenience! Otherwise, a good selection of amenities all round. Thoroughly enjoyed my stay.

My ch cheaper place to park the car when in the central part of the city.

The Crowne Plaza is an excellent hotel. Very good located, with a breakfast more than outstanding and with rooms meals and clean. But ... everything has a but. The bathrooms have a shower curtain instead of a screen, which is unthinkable and unhygienic. It is not warned that the movies on TV have an additional cost when checking out. And they automatically charge in the card that one informs for the guarantee, the expenses of stay without asking if one wants to pay in cash. It has no pool, but a gym and sauna. They are things to improve

One of my favourite places to stay in Auckland close to everything, very central

My preferred hotel in Auckland. Whilst the bathrooms are looking a bit date, the rooms facilities, hotel gym and service are excellent. The hotel is perfectly located in the CBD, walking distance to all of the major attractions

Staff always professional & welcoming. Rooms clean and comfortable. It's a tribute to all whom work to provide a home away from home.

Awesome place to stay, beats most other hotels by a mile...

Stayed here for 3 nights and was very pleased to start our new Zealand trip here. We arrived at 8 am and they were able to get us into a room right away, a huge bonus for our jet lagged family with 3 kids. We loved being so central to everything and walked to the sky center, sky tower, maritime museum, art museum and more with ease. It was a block away from the skybus drop-off, which helped as well.

Good hotel. Room service is lacking any great food.

With around 85 hotel nights per year, I don t often get my choice of hotel wrong, but when I do, it annoys me badly.

I ve decided out of brand loyalty to stay 10 nights at the Crowne Plaza Auckland, an IHG Hotel, without doing a basic research first. IHG hasn t really let me down in many years of traveling around the globe.....well, at some point it had to happen, Feb 2020 was that point.

The hotel is quite dated and seems to focus its business model on holiday or bus travel groups and not on business travelers or holidaying individuals.

My hotel room was clean. The age and the at most average maintenance of the hotel s public spaces, elevators, windows and frames and for me more concerningly that of my room and bath have been clearly visible. Noises from other rooms (room doors, voices, closets closing/ clapping ....) were disruptive. Only aspect that was clearly in line with IHG s superior standard: bed and bedding.

Bus travel groups seem to foster certain poor service behaviors in hotel staff, probably because the captive nature of this kind of customers - they will not create a return business anyway, so why bother. Staff clearly showed that lackadaisical attitude in the Aria restaurant during breakfast times, more senior staff like the gate keeper/ restaurant manager was even trying to boss me around during seating early morning. That kind of service may still be OK for a school cantina, but not when asking NZ$ 600.- + per night.

I had two interactions with the hotel front desk during my stay: can t say that the two people have pretended to care. Fortunately for the General Manager of this place, some of the hotel staff still understands that hospitality thing: I d like to thank the Bar, Club Lounge and Housekeeping guys, I ve enjoyed speaking to you.

WiFi and laundry working as per expectation, although laundry was more on the aggressive side for business shirts.

The reason for staying the full time at 5he Crowne Plaza and not switching hotels after a the first nights: two of my employees stayed a total of 11 nights in parallel at the hotel, too much hassle and sunk costs.

BTW: beware of the racing bellboys and their carts, I nearly got knocked over twice in the lift, when the young guys tried to get in with their cart and the elevator doors were already closing

Fantastic service by staff and concierge. Great food and spacious rooms. Free bottle of champagne given for our engagement.

We were put into Crowne Plaza for 14days Isolation after returning home from GC. We would like to really thank all the staff- They were friendly, helpful and so efficient. Also, with the quality meals given to us as part of the isolation set up, we're very grateful. Thank you

Had our company awards night here. Venue was cozy, comfortable and clean. Catering was yummy and delicious. Good quality food

We had high tea for my cousin's birthday - I had only made the reservation earlier that morning, and they were really friendly in booking us in for that afternoon.

The food and service was really great! It turned a really bad previous 48 hours upside down. Will definitely be back again.

A little dated but comfortable and clean with friendly and helpful staff.

Nice place. Didn't stay there, went to a seminar there. They have a public car park and if you spend $10 or more at any shop in the atrium on Elliott you get a discount on your parking which just so happens to be $10. Like any paid car park the longer your parked the more it's going to cost, all day parking is $34. They have a food hall. Try the Thai. We also had lunch in the restaurant which was like a buffet and quite nice. There's other shops as well, hairdresser, a cool knick knack shop. We also got tea, coffee, iced water, savories and cakes for morning and afternoon tea which would have been paid by the organizers of the seminar. I imagine the rooms would be flash because the rest of it is quite classy.

Great hotel. Staff very friendly and catered to every thing. Very helpful and always happy to help. Room was clean and tidy and the view was great.

Lovely quiet and spacious room in a really convenient part of the CBD. Super comfortable bed

Loved the stay here.Package deal with breakfast and club lounge was great

Great location and friendly staff! Tons of restaurants around the hotel.amd shopping?

Best hotels. Great staff hospitality in Auckland
Will go back there again

Nice hotel, central, comfortable and with the plaza inside makes it convenient too! The restaurant was excellent.

I loved the stays I've had at the Crowne. The staff are always professional and friendly, the rooms are tidy, clean, and have everything you need to be comfortable, and the food is great! 5/5, would most definitely stay again.

Staff are really friendly...Room are big and peaceful

Excellent service, room was amazing. Felt pretty special stay at the Crowne Plaza.

Excellent hotel in a good location for Auckland CBD

Staff is very friendly and accommodated our request

A little worn around the edges but a really nice hotel

Great place to stay in Auckland .Staff thoughtful and very well trained.

Great location. Great Service. Usual IHG standards - excellent. I sleep better in IHG hotels than at home!

The rooms are very nice, modern, and clean. It's a quick walk to the harbor, a corner store, and the train station. No pool on site and the restaurant is rather expensive.

It was easy to go anywhere because it is in the center

Great hotel, best location in the city. Really enjoyed my stay.

Conference was well set up and morning tea was lovely

Went to a ball function, was spacious, professional staff, overall good experience

One of my favorite places in the world. Great staff and right in the centre of the Auckland CBD.

Awesome hospitality, walking distance to everywhere, the Tower is so close.

Excellent experience. We enjoyed our stay there. Looking forward to returning.

Fantastic place for a wedding.Great service and food.

Room was good and clean. Don't like shower curtain. Hotel restaurant has a good range for breakfast.