Coolangatta Hotel Reviews

Good place to eat enjoy band and play pokies heaps of people there

I shall update the review since last visit! Menu is getting better and better. It used to be my Lunch Cafeteria everyday! Good bar food! Everyday special is a recommendation! Price range is low to mid, very affordable and most important! Good taste!

our got rejected because we had backpacks and luggage. cool place.

Really great service from events manager Jess - platters well priced and great quality - we had the ocean terrace area which was perfect

Great place for live music and always seems to generate a lot of energy. Great location.

Last night, the 11th of November my friend and I decided to attended the bar for a couple of quiet drinks. My friend handed her ID to one of the security guards (Afro), her ID was fine, I handed him my ID next and he walked about a meter away from me, continued talking to a girl for nearly close to a minute, then he asked the very intoxicatwd girl if my date of birth was okay, she had then claimed my ID had been tampered with, mind you it is my learners drivers licence from almost 3 years ago.
He insisted that he would take my license and I had to get to the poilce to get it back. I then stood out the front for half an hour waiting until I saw a policeman I could stop so I could just get my ID and leave. Within that half an hour I saw this security guard refuse entry to about 5-10 people that were with large groups of friends, for things such as glassy eyes .
After this 30 minutes, the security guard realised that I actually need my ID and that I was definitely waiting around for the police to get it for me, he then walked up to me, gave me my license and told me I wasn t allowed in. Which I was absolutely fine with! :)

I definitely think this man needs to be lot more prodfessional instead of trying to impress bimbo s!!

Very very let down; I expected a lot better from such a well known place.

Thankyou for your time.

Sorry about the 1 star. Could not voice my opinion without a star. Well it was my 60th Birthday today. My 2 Daughters & myself thought we would try out the menu. Ordered 2 battered fish $15 each & thought I would try the pensioners meal at $10 ( scabby I know). I gave the lady with the long dark hair a $100 note. She struggled with the change. I told her it was $60 change. To my disappointment I only got the pensioners meal & 1 $15 meal. When I bought it to her attention I could not believe how dam rude she was. Then she got back up. A light blonde lady. WOW THE BULLYING WAS A DISGRACE. Ladies learn your manners your customer service was appalling. Hence we diid not receive the other meal. I have never reviewed any restaurant/bistro before. But seriously.....learn your manners you 2 ignorant ladies. If you do not want to work their..JUST LEAVE

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Food was dreadful. Mostly all processed foods. Ate there twice to try lunch and dinner and will not be going back.

Great location front bar to view the water the food is cheap and great value staff very helpful and friendly

Nice place for lunch and in a great spot overlooking the beach.

Security guards allowed entry to their friend without checking his id. Did not feel safe or welcome.

I thought it was pretty good. Average prices and a good atmosphere. Food was good too. The $15 specials are decent

See my previous comment on this hotel. Great hotel.

We didn t feel welcomed, lady at the food counter was just rude-no smile, no help I think she should be not working with customers. Bartender was probably new but he was at least trying his best. Steak sandwich was not the best choice... seaeagle was happier than us.

Apart from the location, total disappointment. Drinks are overpriced, lunch steak special was average. The coleslaw was atrocious. Head across the road to the surf club.

Excellent music, very spacious, BAR staff very friendly.

Good food with great atmosphere. What a brilliant location. Will definitely stay in Coolangata next time I'm on the gold coast.

Very nice food. Music a little loud though with the music

The hotel went out of their way to accommodate our wedding reception with function room at 24 hrs notice ,all staff members did a fantastic job thankyou very much awesome night.

Great view..service good..$15 steak lunch average, wasent far off just needed some dressing on the coleslaw salad..or a nicer salad perhaps & more Med Rear like requested

Spent new years here watching the fireworks go off along the shores of the coast. The atmosphere was party mode and the band played excellent music. A new years to remember. Thankyou coolangatta hotel.

Love coolangatta if u havnt been there go and good market on lawns pubs good too

Would get a five if they upgraded the sticky floor.
Good fairly cheap food, kind staff and chill vibe

I love the Coolie, great friendly pub, we go every year without fail & stay at Ocean Plaza, good food, good music & the people are great. We've had very little or no trouble there.

Live music and bands drinks a bit $$ ..$9.80 for schooner..guess paying for entertainment .
Generally good place. Loads of security staff.

Great staff .Good reasonably priced steak .Specials on different nights .Live music .

The ribs were reasonably dry but the $1 oysters on a wednesday arvo are pretty great

Security Guards here are the same stereotype you would imagine for the GC. Rude, Ignorant, Bullyish and only care about how they feel about themselves... they are not your friends.... besides that unfortunate and unavoidable downer, it's a beautiful venue in a gorgeous location !!

Food was great but staff were unprofessional and it ruined our family evening out. Over charged us for wine then serving others from our group without asking for IDs and only asking for my 26 year old partners ID that he had left in the car. When parents vouched for him they wouldn't reason and told us he looked too young. Would have been happy to walk the 10 minute walk back to the car to get ID but their attitude put us off. Will not be going back.

It's great atmosphere and food. The meals were excellent will spread the word and return for sure.

Really noisy for something to eat - ordered at counter - wasn't till after they came to table and said they had sold out of the items. Average service, tasty schnitzel - but really which pub can't do a good schnitzel - would go back but no hurry!

Love They Call Me Bruce. Wish he was at the Coolie more or other gold coast venues

This must have been a pocket review sorry guys. Don't know how it ended up being posted. Not sure how to delete it but know that poor reviews can be bad for business so sorry it came through like this. Haven't been to the Cooly hotel for years.

Fantastic pub..Great chill out space,
Had a first date there last week,couldn't fault location location location !!!!!

Had a good game of pool and the beer was good, Typical pub

Ok. Good pub good pub food. Can get Noisy but you have to take that, it's a popular place.

Security are Gronks and seriously only 3 toilets/gender for a sell out crowd, I suggest another venue

Saturday Oct 24 . Ordered beef ribs. Great dish , flavoursome but definately needs more sauce .

The music and food are always good, but the security staff are disgusting and need education on what it means to not discriminate against people :)

Worst fish and chips ever!! Fish was paper thin and looked like it came from a box of no brand frozen fish fillets. Overly greasy too!!

I got awful service from rude staff members, I probably will never spend here again, there are far better places nearby where you won't get judged for how your voice sounds.
Really spoilt my day... Thanks girls..

I would never say to someone "no need to be rude I'm trying to help you"
(I was only asking about the menu)
When asked how I was being rude I was told "your tone of voice was rude and I could refuse you service"

I'm sorry but what a joke...
who do you think you are princess, I was only trying to order a bloody schnitzel.

unfortunately I can't help How I sound, I'm not even from this country..

I prefer to go somewhere where staff respect their customers... maybe you do too.

More training urgently required here as rude staff will definitely be costing you money.

Lovely atmosphere, good service and a great spot . Made part our holiday in Coolangatta special.

Always great music, very good food and on the beachfront for beautiful outlook.

GIVE IT A MISS!

Firstly we were told no dark rum yet the bar 7mt away has dark rum!

The whiting - well try and see it and taste it! Salad had a light shower of dressing and was very bitter. Chips were brilliant so at $15 they were very expensive chips!

Parmigiana chicken was thin and dry and had a strange tasting topping. $17.

Wine came under the white line on the glass and was $8 per glass.

Do yourself a favour and go to Kirra Hotel instead. Cheaper and better quality food.

This hotel is located opposite the beach and this charge premium prices for drinks. I went to meet a group of friends I had not seen for a while and found 2 issues.
1. The smoking area opens straight into the bar area as they had all the bifolds fully open thus the wind was blowing the smoke straight into the inside area.
2. The music was up so loud, that we had to tell to be heard which left us with sore throats.

Not a venue for a catch up with mates.

Don t come here if you wanted to treated kindly by staff

Feels like home but I'm 2000kms away from everyone i know. Hats off to this pub.

Awesome service had a great time at the cooly hotel. You cannot beat the view of the beach. Wow

Nice atmosphere. Cheap drink and food specials. Fast service

Below average nachos. Low carbonation in post mix coke. Pretty good beer though. Would recommend for the beer. Also, don't order the oysters.

After asking them to wipe down a table they'd recently cleared they proceeded to wipe the floor with the same cloth. Can't say I'll go back there again. Food wasn't bad but wasn't great either.

Refused entry by young fuzzy haired drugged up dipshit.