Conforama Review

Following a purchase of an armchair April 02, I should be delivered May 4, after that date, I had to call 2 times and a passage to the store this May 10 without further action. call to inform me that this chair will be delivered around July. I will let you guess...

Department store with large parking, payment by credit card or currency ...

Impossible to leave the store without going around which lasts 15min and go through the outlet blocked by the world at the checkouts. Like IKEA but worse

All good quality goods, the agents very kind and very fast .... thanks

Everything for the house a lot of affordable prices sales periods even better passage at checkouts reasonable expectations

Of all the stores in Lyon is the largest but it is also the worst of all ...
Fleeing staff or always seems busy on the phone ....
Rays poorly organized short prefer that of Caluire or Dardilly who are more serious.

Open on Sunday but more articles than I wanted then the cashiers who say no hello 10 min to find short gift wrap

Obliged to go around the store to buy a gift card. It's a pity that we are forced to visit the entire store to push for consumption. Box access would be necessary

Large selection of furniture and decorative objects

Very average. Products not available although there are promotions on them and no one able to explain the why and how. Not very friendly. I would not say to run away but strongly avoid going there at 6pm because you risk getting thrown around for a question.

I bought a computer to study, me knowing nothing about computers I trusted the seller who advised me the MOST EXPENSIVE computer, moreover he encouraged me to take the guaranteed confo excellence to be sure not to have a problem afterwards. When I got home I noticed that the computer was very slow and that for more than a year now. The garentis offers me, if the computer is defective, to make me a card having the value of the computer to buy me another. Whenever I send the computer to the technician, he tells me that everything is fine when it is practically UNUSABLE and we cannot give the card credit. Beware of warranties and PCs at conforama.

Fewer products than before and the prices have a lot to increase the damage a store that I particularly liked in the time

sellers totally incompetent. to format the figure. He does not know their job and does not listen to the client's request.

We bought a bed (purchase of 600 ) we take the delivery option for 27 . We receive an SMS to make an appointment for delivery, and we are told that "it's not even worth hoping for Saturday" ... when we ask for another day it does not give a time slot, we must So book a whole day for a delivery which should last 1 hour ... I am flabbergasted by the lack of organization and service ...

good for small income. Large parking. very well kept store

That's more what it was. Store with not much choice

Domage the system has ikea that requires to go all the way out.

Not terrible no way to have a seller and the only one did not know anything about clicks so we left

Although air conditioned store we feel good staff and listening and patient damage I did not get what I wanted but too bad

Well laid out, clean, grabd parking and lovely staff when you find it

Value for money more or less interesting ... Staff listens to our needs and friendly ..

Very disappointed, we arrived at 19:15 on the place of the stores and it was already closed .... so we knew exactly what to take .... shame we lost two customers. On the other hand, I would have to change the closing time on the door by what is marked 19h30 .... !!!!

TO FLEE !!!
In-store order of a washing machine with an announced deadline of maximum 7 days. After 17 days, still nothing. Forced to dial their premium rate telephone number, several long minutes before having a remote advisor who has no explanation or new delivery date to offer: INADMISSIBLE.

I strongly recommend this store. Other nearby stores offer household appliances at competitive prices and with stock !!!

Far too many people, few sales consultants available. You have to wait a very long time even for quick information.

Ashamed, hard to find a seller, in the end did not give me the right information about the product purchased ... attempt to call the SAV for procedure to make the product; Difficult to join someone, it hangs in the nose after at least 10 attempts I managed to have a guy ... who was very unpleasant limit to make fun of me saying that I had had and that big it was the game my brave Lucienne and it was tampis for me! I can not hear this speech 200 spent and it's like that !!! and in addition they do not care about my mouth ... shameful!
And that's good because I can not put any star !!!!

Require to go around the store even if you know what to take and where to take it from the start. Not enough staff on the shelves to provide information.

Problem with them for 2 years on a defective appliance they have repaired 3 times with the same failures and the same symptoms, while we obviously asked a replacement nine. They did not want to hear (difficult when you have nobody at the end of the line!), Have turned a deaf ear so far. And lo and behold, they showed up last week by receiving a letter from the lawyer of my legal protection informing them of my will to go to the end of the steps ... I find these practices really scandalous for a large group that I thought of listening. Never again conforama !!!!!!!

A disaster ! Store very poorly tidy, noisy and inefficient air conditioning, non-existent staff, torn sofas. The bouncer refuses to let us out, we have to go all around the store to fall back to the same place and finally be authorized by the Cerberus to regain freedom.

Wait and wait again !!! Certain salesmen do not want to work, I left my articles and the furniture that I had to take !!
I will never set foot there again !!!!!!!

Almost two months delay for furniture because of COVID it's a shame but good advice to listen

I was able to find what I wanted and I received a very professional welcome in the telephone department

A lot of choices. Sellers not very nice and absolutely not listening I did not like I've bought elsewhere bourgoin jallieu or sellers are top.

A place that does not deserve the detour.
Nothing has changed in decades if it is a refreshing walls

Lots of choice .. department store but beware of the quantity of products not always top

Simple product to build and great friendliness of the staff at the withdrawal of goods

I just bought a dishwasher. Arrival at home and hurry to use it I unpacked and the big surprise there is water in the pipe so I end up with water on my soil .. And the second surprise there is a big pocs on the coter I try to join the service conforama who have tried three times to put me in relation with the store. I try to join the store myself three times (paid number of course) for a salesman on the phone to tell us "if it works I do not see the problem in fact if I buy a new appliance it is not for it is already used and damaged if I buy on the right corner and I would surely pay less.I already buy a table in December delivered in March and it was all damaged conforama put more than 5 months for me to deliver damaged parts as my file had been abandoned. Tired of having to run after the service to have new equipment without problems.It is not normal to buy new products that are damaged

Interesting price, but reject the ball between them when it is necessary to settle solutions. Take money from an order fully before mm delivery. Something that is not very logical at all.sinon clean store, friendly staff in part ....

The products are made in Asia so the quality is poor. Even for a very low price, the value for money is not there. Sav is nonexistent. The welcome is cold and aggressive, as if you were wrong to complain about the quality of the product. You should know that they will do everything not to take back the product. (textiles are not included). I RECOMMEND THIS STORE.

I went to buy a stove and a fridge but asking a saleswoman for information she replied very dryly, unpleasant, madam changing profession conforma becomes less and less welcoming I think this will be the last time in my visit select your staff

Hard to find a seller, store a little clutter. But when you have a seller kindness and helpfulness are at the rendezvous

Large furniture, appliance and multimedia store. All, well lit. The choice by product range is quite wide and above all ... you can really see and touch the product you are looking for. The sellers are correct.
In addition, the parking lot is also spacious.

But ... apart from the 1st prices and the promotional prices (locally or by catalog), most products are relatively expensive. Otherwise, despite the good exposure of the products, often you cannot take a product on the shelf, even on small products such as a simple coffee machine (because there is almost no stock on the shelf!). In short, almost everything is to be removed ... and the queue for removing the product is often long !!!
Not tested their after-sales service ... especially since I don't buy too many electronic (and electric) devices from them because ... no free delivery (even for a tv or a sofa at 1000 euros !!!) than the competitors offer easily.
In short, can do (much) better ... without putting in too much more ...

Quality not top. Remains an expensive store value for money

Order placed on July 11 in store. The article was obviously unavailable immediately. I am told that on July 20 I will be able to withdraw it on deposit. I receive a message on the 20th to tell me that my order is unavailable. No returns for more than 2 weeks. I had to go back to the store to find out where my order was, no one was able to answer me. I was finally able to pick up my order on August 19 (slightly late). I'm going to assemble my product, the cutouts were incorrectly made and my furniture cannot therefore be assembled. I will never set foot there again.

I don't like the system at all which forces the customer to go around the whole store ..... (IKEA) is the precursor of this system !!!!!!! But it's IKEA ....

The security guard who barks at people just for the wrong exit means that I would never set foot there again. Especially when we do and he continues to scream on his own ... It's unacceptable

Shop no more defective product ironing cmde and never disappointed theirs for a big sign

I remove 2 stars from the fact that they no longer take checks

Appliance type store, a bit expensive like all but good

Disappointed after-sales service buying a sofa with a defective sofa insurance after a few less impossible to have a person who moves you must take photos but the defect is not visible so we manage inadmissible

Shopping on Friday nights in an almost empty store.
Perfect!

Simpa store it's just boring to go all the way out .... and a little to the west the seller but clean

I bought my bluetooth speaker for TV at home and the seller was very nice he gave us a demonstration with his phone and showed us also other products of less good and better quality so we can choose as he agreed I recommend the seller to the television department

I would give the rating of 5 to the salespeople who are professional and of good advice but the rating of 1 to be able to pay ... only 4 open cases out of the 8 and after 20 minutes of waiting at a till and then there was no more than a customer in front of us, we are told "the cash register is closed, thank you for directing you to the other cash registers !!" So here we are again for a good half hour of extra waiting! You are successful people buy so much the better for you but put the means in front and hire cashiers !!!