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A little skeptical on conforama at first for the o...

A little skeptical on conforama at first for the old-fashioned image of the store and the low-end side. In the end, a very good surprise and a lot of apriori.
Furniture rather well finished for the price, sellers present and available. The reception of the salesmen is nice and the useful information.
Only shadow on the board, the furniture removal system that is perfectible. The indications are sketchy, the system of display of the order preparation is useless and incoherent. Personally, I wondered if I was in the right place and if all the elements were available.

Pleasant sales area. very competent telephony depa...

Pleasant sales area. very competent telephony department seller as well as in the bedding department.
Good reception at the checkout service and finally for the recovery of my items at the depot 2 and 3 reception service very welcoming ladies always with a smile and the storekeepers accompany us until the loading which is very pleasant because I could not load alone. Thank you to all the staff of the different departments.

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always well informed, just a little reminder, on t...

always well informed, just a little reminder, on the vigil, (not all) fortunately, we get out of the box they see us that we pay for our purchases, they ask us for the invoices, and to others let them pass, not very professional ,,

Customer experience nullisime: 5 min in the store ...

Customer experience nullisime: 5 min in the store to find items sought ... And no less than 35min wait in checkout (between 12h and 12h35) a weekday. The customer does not seem to be a priority for the brand.

Not at all satisfied with my purchase on 01 10 201...

Not at all satisfied with my purchase on 01 10 2018 I buy a seiche linen good brand whirlpool. I go home with my purchase I put on the road a noise not at all normal. I call the sav I tell him he told me to make a video of my cuttlefish linen. I can not do them with my phone. I remember I can not get a technician he will remind you always waits. I find that inadmissible in view of the society that knows. Have paid a product a certain price with guarantee. And they are not able to send me a technician it must be me that he face their job. Send the videos like that they do not need to move. For me it is a manufacturing defect I have a new camera but it does not work as it should I have never seen it from Conforama. I think the warranty goes up the store out

Good

Order delivered by two Deliverers Unpleasant becau...

Order delivered by two Deliverers Unpleasant because the box spring not go through the elevator and they told me that they were only 5 floors and after that I had to manage ... not at all professional especially for the price of the bed and. ... I contacted conforama no response ..

super !

super !
vendeur a la disposition du client

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I went into a telephone battle to reserve a van, o...

I went into a telephone battle to reserve a van, offered with purchases, good luck to the next buyers, 5 calls, transferred to the call center, which does not take reservations, how do we do it ??

It is the first historical Conforama in France. Bu...

It is the first historical Conforama in France. But the group's strategy is not worthy. No tokens at the vendors' offices to take a cart (you have to go to reception). Tape measure is scarce even in the kitchen section.
And for the exit without purchase. You have to go around the store go through the cash desks to be able to exit (no shortened exits)

Paradoxical experience with the impression of redi...

Paradoxical experience with the impression of rediscovering an IKEA from the 90s or a flyer from the 00s, with fashionable furniture from the 60s ... the staging is rather successful but the arrival in the self-service and checkout area you immediately recalls his cheap and ruthless universe.

Oven brand jumping bought in October 2018, during ...

Oven brand jumping bought in October 2018, during the first pyrolysis launched May 31, the oven exploded, the builder, the store and on the warranty excellence does not support the outer pane that literally burst into the kitchen. My oven is new is guaranteed 5 years and I am asked to pay 110 for the replacement of it because it is impossible for them to explode. Everyone is sending the ball away. I see on various forums that it is common that the inner and outer panes explodes. It's sad to see that we pay 420 for an oven and we have to add 110 a few months later because nobody admits that if It's that it's because there is a problem. The consumer service has been alerted and a complaint will be filed!

Furniture and TVs bought at the end of 2017 with r...

Furniture and TVs bought at the end of 2017 with reimbursement of some sofas and TVs in the form of loyalty checks worth more than 1000 euros that we were to receive during 2018. We are at the end of 2019. 1 year we claim our due to amicably. And the damage caused because of that (which I will not mention here) is huge. Bad faith on the part of conforama saint priest obliges; we find ourselves having to seize the proximity judge. Good damage for them because once the judicial machine launched and knowing that they are wrong they will have much more than our due to repay.

The sellers are never in the corner they have to r...

The sellers are never in the corner they have to run after them and arrive the checkout and there an endless queue with a single crate open! In short I went to buy my dining room right in front of the goal or the seller was immediately helpful and very friendly!

Way

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Don't manage the world ....

Don't manage the world ....
Twice I go there that I make a purchase and when I go to the cashier or to the finance department I ask everything because too much waiting. Last in date I installed finance service and the person who installed s left after 10 minutes and 5 number after me already treated by one of other advisers I am looking for. And there I realize that Madame was checking out, without saying anything, we were left to wait. So I left my purchases there and I left.
Good luck to others and avoid Saturday

Modification of my previous comment. After a total...

Modification of my previous comment. After a total incompetence due to the delay of 15 days of my delivery and people unable to give me information (to believe that my mattress was limited alone, lost in the middle of the Sahara) I want to congratulate the seller of the bedding department "christine" on post on 26/11 and who was good and adorable and "Anthony" from the after-sales service (present today and the day before yesterday) who was the ONLY one to call me (out of 3 people who promised to do so)! Bravo to you 2 to raise the level of this brand and thank you for your professional conscience. Happy Holidays to you and don't change anything people like you are too rare these days.

Microwave broke down and recover after 3 weeks wit...

Microwave broke down and recover after 3 weeks with a new problem that did not exist the first time ... 6 weeks of waiting this time and missing the piece that turns the tray ... unable to keep me informed! result: microwave unusable!