Problem with them for 2 years on a defective appli...

Problem with them for 2 years on a defective appliance they have repaired 3 times with the same failures and the same symptoms, while we obviously asked a replacement nine. They did not want to hear (difficult when you have nobody at the end of the line!), Have turned a deaf ear so far. And lo and behold, they showed up last week by receiving a letter from the lawyer of my legal protection informing them of my will to go to the end of the steps ... I find these practices really scandalous for a large group that I thought of listening. Never again conforama !!!!!!!