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Hi Manager, Coles Epping's Deli staff needs to be...

Hi Manager, Coles Epping's Deli staff needs to be trained what is "customer service"! The Deli lady working now won't allow me to select my prawns. I asked for 'larger one'. She replied 'All of our prawns are the same' and gave me several shell-less rotten prawns! Talking about rude attitude towards shoppers. She should be disciplined! If she don't like her job (at least to me), perhaps she should quit?

I had this bread on the 3rd (its 4am on the 4th at...

I had this bread on the 3rd (its 4am on the 4th atm while I'm posting this review) and it was bloody rotten. The BBD is clearly says until the 5th. Yes I did put the bread in a cool shady area. Anyways the clowns who work here should really put the expiration dates on properly.

Edit: I included photographs with this review but I don't know if it will go up.

Poor service / management. How in hell can you hav...

Poor service / management. How in hell can you have Zero BBQ chickens at 530 but have none ready for another 45 minutes ?? Poor girl in the deli was going to spend a lot of time apologising...

Sometimes items out of stock especially on Sunday ...

Sometimes items out of stock especially on Sunday and Monday on the veges seccion, bread session. Mean they are constantly busy. By looking at other reviews, what they didn't mention is the Coles Florist session. They got great value of potted plants. Much cheaper than most of other places by comparing the size of the same kind of plants. I got many from them. Most of them growing no problems. And most of the time I go there staffs are putting stocks out from the large trolleys to the shelves. Just found that lack of staff on the sales counter, people always lining up.

Make sure you're ready for some attitude when you ...

Make sure you're ready for some attitude when you ask for a return/exchange. Had a Coles ricotta and spinach agnolotti that was stored in the fridge but still grew mould. I was given the excuse that "cold items aren't refunded", then had the sales rep Reene turn her back on me. Customer Care handled it afterwards, but don't believe the dodgy practices and excuses. You can always get a refund without a receipt if it's a quality issue for a Coles product.

Good parking, wide aisles and well stocked shelves...

Good parking, wide aisles and well stocked shelves.
Fresh food, poultry, meat bakery usually very well stocked.
The've recently started keeping an Asian aisle also
Good parking underneath, and 'walker' friendly way-up.
Also often enough adequate place in open-air council car park just outside.

This COLES is a nightmare, parking is ridiculous,...

This COLES is a nightmare, parking is ridiculous, it takes forever to find a park, and the number of cars never reflects the foot traffic.LITERALLY WATCH OUT FOR pedestrians, especially those with young children, they walk out in front of car with NO WARNING OR AWARENESS OF THE danger EVERY TIME

Had a full trolley. Only 1 checkout being operated...

Had a full trolley. Only 1 checkout being operated with 7 trolleys in front of me. Went to self serve. Had many items. Took 15 minutes to go through and only 2 cash registers receiving cash. Again a big queue. Not happy. Been the same since it opened about 50 years ago!

A free standing Coles store with dedicated underco...

A free standing Coles store with dedicated undercover parking, located in the Epping town centre. Stocks the Mix clothing range. Easy to access as it is not inside a shopping centre or mall, although Rawson street is very congested during peak traffic times.