Walked in thinking I needed a massive amount of money down to own a car and these guys made it happen for way less than I was expecting! I walked out happy as the new owner of an awesome car. Very pleased with the service and the sales manager did an awesome job helping me get into a car.
They listened /Dave Seeschaaf was excellent and knew when I was serious about what I wanted and expected.
I am not always easy to deal with when I know what I want and will challenge the dealer til I feel like they understand me
I will continue to ask for details every step of the way and he was able to maintain himself and listen to everything I threw at him
Great experience / great courteous service /very patient and truly cared about my inquiries to the highest degree
Chuck provided us a great experience on the purchase of our next Genesis G70! We've always enjoyed doing business with both Cocoa and Coastal Hyundai and we love the Hyundai and Genesis products!
This dealership was amazing...... I came in without an appt., had a big mess of problems on a hand-me-down car that I needed to drive out of state the next day and I was 7 months pregnant. They worked with me on price, service and time management. George Denham promised me that my car would get me across the country safety and he sure did, thank you very much! The really were great about a ton of details
I needed an oil change and was in and out in a flash! Thank you for the speedy service Cocoa Hyundai!
Always a pleasure working with Cocoa Hyundai. My first choice for buying cars and getting service done!
The wait time is never that bad, and their customer service is the best!
Work was done quickly. Everyone is nice and they explained everything well.
Josh & Carlos are awesome! I'm a returning customer and they made my experience easy and stress free as possible! I will never leave the Hyundia family thanks to these two! I'm currently in the process of referring my grandmother and associates! Happy to be apart of the Cocoa Hyundia family#MotorSportsTurbo
Overall, a very good experience. Andrew was excellent. The only thing that I didn't like was the fact that they gave me a loaner for a day. They explained that it was so there weren't any more miles put on my trade-in. Sounds reasonable, but it was a bit inconvenient. Other than that, I definitely recommend Cocoa Hyundai. They got me exactly what I wanted, even though it was in Clearwater!
The only thing good I can say is my car window was fixed quickly. When I called to get an estimate on what a new window regulator would cost I was told they couldn t tell me that info over the phone. It would cost 120.00 to diagnose the problem. I knew what the problem was but they still wouldn t give me a price. So I took it in the part cost about 180.00 however they charged me 480.00 for the part and labor! That is 300.00 in labor!! It took a maximum of 2 hours to install that is how long it was from me telling them to go ahead and fix it and them telling me it was done. That also included an oil change in that time period. I will not take my car back for any services or buy from this dealership again.
First of all let me say that I LOVE my Sonata it is awesome.
I received excellent service, Jerry never made me feel that I was being pushed into anything. Never got that "car salesman" feeling.
The last car that I got from Hyundai I dealt with Eli, the finance manager, I was happy to see that he was still there.
This is my third Hyundai and I have to say that your staff are fabulous.
Thank you. Jane Schmitt
Excellent experience with professional staff from beginning to end. Earlier this month, they made the perfect deal for a family member which is why we went to Cocoa Hyundai. Our sales professional, Adam Marx, listened closely to what we wanted and found the perfect vehicle that not only met our needs but exceeded our expectations. The financial process was equally as impressive with Ali Sheriff. Thank you Cocoa Hyundai!
I have bought seven cars in the past 10 years and this by far has exceeded all others and value price and experience of complete satisfaction on buying a new vehicle Marissa was our sales rep and did an excellent job she kept us in our price range and all the options we wanted. Made us feel at home and welcomed there with no pressure and she had a great sense of humor. The world could use more people like Marissa.
My husband and I decided to buy a new car and went to Cocoa Hyundai. Our sales man Jeff was wonderful. He was very informative and lots of fun. We did not buy a car that day. We had to discuss it first. We came back the next day and bought a car from Jeff. It did not stop there. Jeff has answered any question I have had since buying the car. He still remains very friendly and helpful even after our purchase. Everyone we met at the dealership was wonderful. We love our new Sonata Hybrid and would recommend Cocoa Hyundai and Jeff Ribak to anyone wanting to purchase a new or used vehicle.
I don't usually write reviews, but this was a really bad experience. I visited them for service on my Tuscon a few days ago. The service was fine at this location, and the staff were helpful and friendly during my visit. They did a good job on my car and I have no problems with the actual service. However, after my visit I got multiple calls and emails for reviews. Like I said, I don't usually give reviews. I have a lot of social anxiety and I usually try to avoid calls when they are unnecessary, but I responded to one call that everything went well with the visit because I figured they'd stop afterward. They didn't. Then, when I submitted a review in response to one of the emails with a 4-star rating (out of 5) in hopes that they would leave me alone, I had a customer service person call me and grill me for almost 10 minutes about every answer I gave. When I said everything was fine and it was just a normal visit with nothing out of the ordinary, which ranks a 4/5 for me, they told me that I should have known my review was going to get the staff in trouble because it wasn't a 5/5 and I needed to submit another review with a higher score if I didn't want to penalize them. For someone with anxiety, this was an absolutely awful experience. I've never had an auto shop treat me this way before and I will be avoiding this location in the future.
Mark in service was exceptional. We called about some dummy light and he fixed the issue and that didn't work so he didn't quit until the problem was fixed. Thank you Mark and other service members.
OUTSTANDING CUSTOMER SERVICE
From the time I arrived at this dealership, I felt like I was the MOST important person there!
I was greeted warmly and immediately felt like this was going to be a great experience - which it was.
My salesperson (Ryan) was very knowledgeable and helpful with all of my questions.
The finance person (Brian) was extremely helpful in making my time there comfortable as he rapidly moved the entire transaction along, keeping me from spending endless hours waiting.
Very impressive!!!!!
Called Service Department and was told the car was not under warranty. Left a message for Service Advisor to return my call but he didn't. Called to get it towed and Roadside Assistance said it's not under warranty. They sent me to customer assistance and they confirmed the car is under warranty. Once the warranty was confirmed, the towing and repair were very smooth.
I took my car in when the check engine light came on and they needed to keep my vehicle. They explained exactly what the issue was and gave me a ride home and picked me up the next day. Very caring and genuine staff. Will certainly be coming back for all future services.
Thank you.
Service was really good the guy was intelligent and know his business and helped us out a lot with a good deal the owner was exceptionally kind
Really good working with you with scheduling oil changes and stuff like rotating tires thank you cocoa Hyundai
Courtney and Doug were the Best for customer service. Very enjoyable to deal with.
Bryant was great made my purchase of my Tucson Knight easy he was very knowledgeable and pleasant all around great experience thanks to the entire team
Josh was fantastic and so was all the people I dealt with. My wife is handicapped so he rode with me to my house to show her a Kona. After we went back to the dealership and I signed all the papers he theh drove his personal car to our house with all the paperwork and got my wife's signature. Then he went through all the features with me on the car again. On a scale of 1 to 10 I would give him and everyone else a 12. We are both very pleased with the overall experience.
Best experience buying a car I've ever had! Go see Chuck, tell him I sent you!
Wasn t very happy the first time around. Carlos ended up calling me back in and Ali sealed the deal. Great customer service from both these guys!!!
Since I knew exactly what I wanted before I even stepped in the dealership, I reached out to multiple dealers and Cocoa Hyundai beat all the other dealer's prices OTD before I even walked in their door. On top of having the best price OTD, they offered something no other dealer had - the "million mile guarantee" on the drivetrain. The Internet Salesman JT, General Managers Sheldon and Brian, and Finance Managers Brian and Mark were all great to work with. They took care of us and I know I'll make the drive next time to Cocoa from Orlando to buy from this dealership.
Josh Snyder was an accommodating, patient sales professional. Very educated on the vehicle we were looking for, and made sure that we got into the exact model we wanted. The purchase of our new car was quick and painless, and I will recommend Josh and Cocoa Hyundai moving forward.
In for service yesterday. Easy and finished sooner than promised. Pleased overall. Sad that they didn't participate in the tire promotion.
Very professional and polite employees... Work was done in a timely manner... Thank you!
I had to take my Santa Fe in for an unscheduled visit. My car started overheating while driving down the road. Mark, the service writer, and his team jumped right on it and had it diagnosed quickly. I ll definitely use them again if the need arises.
I am happy with the sales and service department. A great group of employees.
Competitively priced, high quality pre-owned inventory, friendly, knowledgeable and accommodating personnel. Made buying a used car there a great experience from start to finish.
Don t go here to buy a car. They go back on their deals. Had a deal for 1500 down plus trade in at 550/m. I said I didn t have the money and I d come back. I moved things around and brought the cash back only to be told they want 5000 on top of the trade in. The sales rep was polite but the sales managers are slimey be careful.
I bring all my vehicles to get the service done only to cocoa Hyundai. The service desk is always super nice and the mechanic shawn always explains everything to me so I can understand. They are always straight forward and never over priced!! Love the team at this dealership.
Ladies this is the place to buy your next car. They treat you extremely well, do what they promise and are just all around very nice people to work with.
I had dreaded buying a new vehicle but my 2011 Hyundai Santa Fe was right at 100,000 miles and that makes me nervous.
I was in contact with 3 dealerships and Cocoa Hyundai convinced me to try them first and I was glad I did. They gave me an excellent price on my trade, gave me several incentives on my new car and some delicious cupcakes to put the icing on the cake!
Trust me, give these guys a chance and they will place a smile on your face and a new car in your driveway!
Wanda Elsea (purchased 1/10/2019)
We were in need of a vehicle, so we went back to Cocoa Hyundai as we have several times before, We were once again not let down. The salesman Adam was extremly courteous and knowledgeable! He answered every question we had and throughly explained it.
The finance manager was very informed and transparent. We will never go to any other dealership. Due in large part of the LEGENDARY service we receive at Cocoa Hyundai which could never be duplicated at a different Dealership.
No pressure, friendly, professional and forthright. Keep Bert. He's good at what he does!
Great service. No pressure. Easy to talk to. Good product. Many reccomendations from satisfied customers.
Buying a car can be stressful, but Chuck is always helpful and trustworthy.
This is my second Hyundai and I think the company is not as generous as before. No more free oil changes as long as you own the car.
I do like the cars and the warranty.
Will probably buy another Hyundai when the time comes.
Ask for Chuck, you can count on him to be up front with you.
Great experience. Friendly staff. Would recommend to others.
Me and my girlfriend got our 2013 Veloster turbo here. I'm more then happy with the help we got with Carlos, and the rest of the staff. We traveled all the way from Panama City beach fl, around a 400 mile trip, they picked us up from the airport, stayed open late for us for my flight to arrive, and helped us through the whole process. Overall happy, would recommend this dealership to anyone.
GEORGE IS THE MAN! And the mechanics of course. Stopped in for a nail in tire and ended up doing a service as well. They went beyond to get it all done without an appointment! I love this place and the whole gang! Thanks again guys!
Customer service is great all around. They were willing to work with me and give me the best deal that fit my lifestyle. Out of 100-1000, i give them 1001.
Just bought our 7th car from them. Outstanding service; customer for life.
We didn't feel pressured...Our salesman, Don Berry, showed us a couple cars, took a test drive, and gave us some options. We weren't looking for a brand new car, but the rebates and incentives helped get us out from under our previous SUV. All in all, a great experience that was much different than we've ever received from other dealers. A+ all the way!!!
The service department made a mistake that caused substantial damage to my engine. But they repaired it at zero cost to me. They also gave me a free loaner car. I wouldn t take my Hyundai anywhere else. Thank you.
This is second car from Coastal. Great owner Tracy Nelson, Sales Manager Jon, and my salesman too. Please give yourselves big fat pay raises
Ian malloy was true angel sent from God
He and the staff at Cocoa Hyundai ...treated me like family..this my second car from there and so bless.....thank you Ian
Josh and his colleague did an outstanding job working with us on our purchase.
I bought a slightly used car here and had an overall great experience! I told Josh what I was looking for and what I wanted to pay, and he didn t try to up-sell me or pressure me. He showed me exactly what I asked for and gave me an amazing deal!! Very friendly, helpful, and I m very happy with my purchase!!
One of my better experiences buying a car. I would recommend Cocoa Hyundai to any of my friends or family. Thanks again for a stress free purchase.
Friday 28 2019 I went to get my 50 gift card after test driving the new Iconiq I am interested in. Also I provide them with my cupon number as well.
Never got it!
They lost my business. Hopefully other people have better luck.
After having the worst possible experience with the Honda Corp. and Checkered Flag Honda, it was a very welcomed relief to find Cocoa Hyundai! I was treated very well, I got the deal I wanted on the vehicle I wanted and received first class treatment by the good folks there from the time I walked into their showroom until I drove away in my new Santa Fe! Well done Nick!
Dan was very knowledgable and answered all my questions without hesitation! I would recommend him to everyone!! I was helped by other people but Dan really set the bar high!
I have talked on the phone with Johnny, I am coming in tomorrow to see what they can do for me. I am hoping to walk away with a car as my car barley makes it down the road. I have never leased a car and am concerned about financing as I live on my own...credit score is low due to student loans... I will have a co signer if needed and Johnny told me on the phone that my co signer can speak to someone directly which is amazing!! I just paid a lot of bills so I am not sure what the down payment would be but I am hoping tomorrow I will drive away with a new car!!!! Thank you Johnny and team for allowing me to come look at options as I am a single woman trying to get a reliable car!
It a car dealership and either you are there to buy or kick tires.
Chuck stump was an excellent salesman and went above and beyond to serve my family and making us as comfortable as possible during the purchase. Overall very happy with the new 2020 Elantra
Dealership went well beyond normal expectations in solving some issues related to buying my new car, issues that were mostly self-inflicted. A very special mention also of sales person Adam Marx, who spent hours sorting out the problems and advocating for me inside Cocoa Hyundai - and this was not even his sale!!! Bottom line? I would certainly recommend them!
Wait was long but to be expected but felt rushed out the door because my rep was busy.
I ve had my 2017 Elantra for about a week and a dash warning light came on. It looked like a transmission warning and my heart sank. I have a long trip planned for this weekend. Although I didn t buy the car here they got me in immediately. Instead of gauging me for transmission repair the informed me that it was nothing more than a brake light. Not only was it repaired quickly they ran a full diagnostic test on the car to put my mind at ease. Very professional and very reasonable prices. I highly recommend.
Excellent service and sales support. My internet purchase experience was seamless and surpassed my expectations.
Got a great car!! A RED Elantra. Love it !!! Burt was very helpful and nice.
#elantra #burt #cocoahyundai
An awesome experience when I needed it the most. After getting groceries out of the car the trunk lid wouldnt close. So I called up my local Coastal hyundai where I bought both of my sonatas to see if they could get me In. It's been downpouring rain for the last few days so I needed it fixed as i still had to get the kids from school. The lady said they were full for the day. I asked theres a nothing that can be done? Shebsaid, yes, you can come in as a walk in and wait for anything that possibly could open up but I would drop off the car if I was you. I had to get it fixed, so I went to mike gattos, paid $70 to have them tell me they didnt have the part. I called cocoa hyundai and the wonderful lady politely said they were full for the day but asked me what was the problem? I explained I couldnt shut my trunk. This woman literally said I will get you In, we cant have you in a car that cant close the trunk. I drive all the way to cocoa and they made a spot and took my car right in and fixed it. Thank you Cocoa Hyundai!!! A perfect example of nurturing the customer and going above and beyond.
In as much as I spent 6 hours at the dealership, it all worked out. Sounds like an awful lot of time but in their defense, I had a complicated purchase - 2 cars - purchase my current leased car and lease a new one. I had specific concerns and criteria. It took a while to get there but between Brian and Burton, it was an outstanding day; I left very happy. This was my 4th purchase over the years. I don't even think of going anywhere else when it comes time to buy my next car. I recommend this dealership without hesitation.
After leaving the service department from getting an oil change and the multi point inspection the service writer George told me that I needed tires I then informed George that the tires only had 30,000 out of 70,000 miles he told me that they were bald and then I asked him as everything else OK he says The technician checked all fluids all electrical and I left from there I went right over to Firestone where I purchased the tires I turn my vehicle off after I was done with Firestone I tried starting my car my battery was dead Firestone had to jump my vehicle I then called Cocoa Hyundai Speaking to the service manager who apologized and stated in a multi point inspection The technician should have check the battery well I informed him about my car dying at Firestone once again he apologize And would look more into that when I told him that Firestone tested the battery and only had 119 cranking amps rather than the 500 that should have I also have them check the fluids they informed me that the washer fluid was almost empty and everything else was fine
I will tell you this the only reason why I keep coming back to coastal Hyundai is for George is one of the best service advisors that I have ever known and I trust him when he tells me something George always does a great job and he always treats a customers right I do understand that the service technicia I will tell you this the only reason why I keep coming back to coastal Hyundai is for George is one of the best service advisors that I have ever known and I trust him when he tells me something George always does a great job and I always treat customers Right I m not holding him responsible because he takes a word from the technicianI m really disappointed this time and hope next time it won t be the same
Paint needs to cure properly before checking. Color is black diamond which is a pearl with metallic in it. Doesn't pop under led light inspection. Could be too early to check. Customer service was fantastic at check in desk and service advisor.
Salesman was very pleasant, informative, and a joy to work with.
Service staff is generally very friendly. However, unless the issues are obvious or standard, I feel like troubleshooting could be improved. I have brought my car in several times for a very obvious significant issue, and unless they can replicate exactly there is no additional effort to diagnose. At this point I m considering trading my 2 year old vehicle in.
General Sale Manager, Jon Moyle is a stand up guy. he sold me an Santa Fe, bought out my lease and said he would take care of any damages and lease end fees. The deal was done hours after the dealership was closed and we forgot document that lease end fees would be taken care of by cocoa hyundai. 3 months later when I got a bill for $700, I called cocoa Hyundai explaining what happened. Jon called me back and stood by his word when he could have stiffed me. that $700 has earned Cocoa Hyundai a customer for life. thanks Jon. I will recommend everyone I know come to Cocoa Hyundai to work with you and your team. you guys are great!
They always treat me great...this us our 6th new Hyundai with you all.
Thanks for the wonderful buying experience, from my sales person right through Finance Excellent service hands down....
Everyone there in the service department is helpful, knowledgeable & polite. They also have a good sense of humor. Our vehicle was done very quickly and we had the full service.
Like most, I don t relish a trip to have my car maintained, but the Cocoa dealership makes it a very pleasant experience. I love the nice waiting area with high speed Internet and cold bottled water, but my service coordinator, COURTNEY, ties it all together with her knowledge. FIVE STARS!
Courtney is effencient and knowledge.
I was able to bring my booster in at the last moment when my car was disabled and was repaired immediately. Ty
My wife and I had to find a car to replace her old Sonata. We have been shopping for a crossover for several months. We had to argue with dealerships just to get them to offer the advertised Internet price or the sticker price!!!! When we went to Cocoa Hyundai to look at a Santa Fe I was ready for another battle. I was really surprised at how well we were treated by Cocoa Hyundai. I had given up on car salesmen but they were friendly, honest, and upfront with us. "They made us an offer I couldn't refuse!" We are really happy with our purchased and couldn't be happier with the way we were treated at Cocoa Hyundai!
First time purchasing a car and Josh at Cocoa Hyundai went above and beyond for me!
This is a great dealership and auto service center. There is such a friendly atmosphere created by the individuals all the time, it must be real.
cocoahyundai.com
