After leaving the service department from getting ...

After leaving the service department from getting an oil change and the multi point inspection the service writer George told me that I needed tires I then informed George that the tires only had 30,000 out of 70,000 miles he told me that they were bald and then I asked him as everything else OK he says The technician checked all fluids all electrical and I left from there I went right over to Firestone where I purchased the tires I turn my vehicle off after I was done with Firestone I tried starting my car my battery was dead Firestone had to jump my vehicle I then called Cocoa Hyundai Speaking to the service manager who apologized and stated in a multi point inspection The technician should have check the battery well I informed him about my car dying at Firestone once again he apologize And would look more into that when I told him that Firestone tested the battery and only had 119 cranking amps rather than the 500 that should have I also have them check the fluids they informed me that the washer fluid was almost empty and everything else was fine
I will tell you this the only reason why I keep coming back to coastal Hyundai is for George is one of the best service advisors that I have ever known and I trust him when he tells me something George always does a great job and he always treats a customers right I do understand that the service technicia I will tell you this the only reason why I keep coming back to coastal Hyundai is for George is one of the best service advisors that I have ever known and I trust him when he tells me something George always does a great job and I always treat customers Right I m not holding him responsible because he takes a word from the technicianI m really disappointed this time and hope next time it won t be the same