NO PUEDO ESCRIBIR NINGUNA PUES ,ESTOY PENSANDO EN HACERME UNA ABDOMINOPLASTIA Y ME ACONSEJARON UN FAMILIAR ESTA CLINICA . PERO DESPUES DE OPERARME EN TRES TORRES Y VER LAS RESEÑAS NEGATIVAS DE CLINICA DIAGONAL ME LO PENSARE MUCHO PUES SIENDO ALGO TAN DELICADO NO DA MUCHA SEGURIDAD .
DE TODAS MANERAS PEDIRE CITA PARA VALORAR
First time I come to good facilities with a lot of cleanliness and hygiene and all the security measures.
The extraordinary medical staff and especially Dr. David Sanz in cosmetic surgery, as well as nurses and all the very friendly and attentive staff. Very comfortable and spacious rooms and impeccable cleaning, very satisfied with the attention received by all the staff.
I recommend without hesitation this clinic both in comfort for the patient and companion and attention by all the medical staff and nurses.
Installations, treatment and indisputable service in my pre and post operation.
I continue in treatment, but to this day, I can only say good things about it. The treatment of the staff, excellent.
Very organized hospital. Coffee shop very well. I advise
The doctor and the nurses of the very professional numerology service, were diagnosed quickly. very happy!
I wanted to share my more than disastrous experience of this clinic, On October 31 I had time at 9 to enter for a replacement of breast prostheses, I had to wait 2 hours because the room was not free and go directly to the operating room, they already operated on me the next morning as they had to leave the drains, I ask if I can stay one more night, against payment, of course and 1 hour passes, nobody had looked at anything, I insist again, another hour passes and nobody gave me an answer for what I saw it so complicated that I decided to leave
The next morning the doctor vila, by the way a charming person, told me to be there at 12 and give part to reception and in a short moment I would go out and remove these drains, I was 5 hours, if 5 hours waiting for reception, Warning repeatedly and nothing until at the end at 5 in the afternoon the doctor came down because her day had ended and what was her surprise when she saw me and nobody had passed the part, the supervisor did not give any importance, I suppose that for her people are not important
It is the first criticism that I write about something or someone but I think that this is a total lack of respect
What I want to record is the extraordinary treatment of Dr. Taverna and Dr. Vila and of the nurses, which is far from that received in reception and the supervisor
Today I have been in the emergency room for two hours for nothing.
When I have already left angry without any diagnosis or test carried out, the receptionist when asking for a claim sheet, told me that she did not understand it because there were no patients ... the treatment was incredible ... I suppose that being Sunday and August better not you get sick .... they are talking and it seems that your time is worthless.
Terrible experience when you feel unwell ....
Perfect stay. The staff from admissions, reception, orderlies, nurses and doctors totally professional and friendly. It does not give the feeling of Clinica. Spacious, bright rooms, Sony TV, huge bathroom, all perfectly conditioned.
Without hesitation, I recommend it.
On the other hand, I cannot say the same about the emergency reception, where yesterday, around 3:00 p.m. they left us standing for a long time because we had to finish some procedures through the computer. First, the patient must be cared for or accommodated, which is for emergencies, they arrive in poor condition with pain and then proceed to the rest. The cafeteria closed on Sunday, with no option to eat anything.
Painful emergencies !!! I have gone twice and both times I have had to go unattended after waiting more than 2 hours and giving the appropriate touch at reception. In the Ss it is understandable because we all know it, but in a paid clinic it seems to me a nefarious treatment.
On the other hand, when you ask for appointments with the professionals, everything is great. Very attentive, pleasant and fast. To Caesar what is Caesar's.
Fatal!! Disorganization and total lack of control !! They take a long time to do the tests and consequently to give a diagnosis ... incomprehensible to be a mutual.
The cold and edge radiology desk staff, zero empathy.
We will not return to this clinic!
Wide coverage of medical specialties. They even offer Clinical Genetics with solid genetic advice after the relevant analysis.
Odious experience in emergencies. I went wrong and I left 4h after no diagnosis. They have only done a urine analysis and tell me they look at another hospital where I have visited before (no desire to work and test what their work is). Thus, the quotes of the insured are not managed efficiently. Kind nurses
The truth is, I congratulate you for the great job you did, I am super happy more than I expected and I give a big greeting to the super # doctor gras # 1000% and to the entire team for all the work, the truth is that I recommend it is a very good clinic. all excellent.
The clinic at first seemed very comfortable since I'm from Esplugues and because of the work I'm doing well since I do not have to move much and therefore do not lose so much time working. After having several negative experiences and I'm considering going to another hospital because the waiting times are long in both emergency and consultations, even by appointment I have come to wait 45 minutes.
The expensive internal parking and telephone service offered is very weak for the clinic level, unpleasant answers and hardly offer solutions or answers that can help you.
On the other hand, some great professionals, very good treatment on their part and very very involved. They really have a very professional and level team
Went in for an endoscopy and was pleased to find that the waiting time from arrival to procedure was ~20mins. The procedure itself was brief and the staff was friendly and informative. I highly recommend this clinic.
Fatal postoperative service, lack of any information, after waiting in the waiting room for 3 hours they admitted me at 1:00 p.m. and until 7:00 p.m. my husband has not received any information, no one has notified him, nor did they give him information at the counter. The nurses (especially in the morning) are very unpleasant, they practically do not want to take care of you, and if they come they are very, very delicate, it is really a shame that paying so much money for one night there you do not receive information or adequate treatment . Someone should act on this matter, especially seeing that there are so many very negative comments.
Perfect. Attention in external consultations without any hit. Attention in the operating room, infirmary, chambermaids and facilities: everything is great. Thanks to all this, an income or an illness is more bearable if they pay you so much attention and with good results.
Two hours of waiting. 11 at night and I go home without being visited. It is shameful. Every month we pay a paste multiplied by 4 since I have my family and girl also signed up. For this I go to social security. It is not the first time that happens. I don't know why it takes so long to call if when you are inside they visit you in 5 minutes. Very bad.
The stuff and the nurses are very friendly, the facilities are clean, but extreme long waiting hours with little attention and organization which ruins the whole experience
Your attention my friend was very happy with your treatment
Congratulations on the Management of this clinic !!
The second time I visited the emergency department, although I did not like the first time, I decided to give another opportunity.
The only advantage is that there is almost no waiting line. The rest - a group of incompetent staff, starting with nurses who, instead of symptoms, have put totally different symptoms, it seems they were from another patient. Then the doctor HECTOR RIERA that in addition to having a neglected image, in the same way treats patients. A fatal experience, that I have never had in my life.
2 months ago I did 1 gastric bypass, the treatment was great X part of all, dsd the receptionist, the secretary, operating room staff, nurses, of course my doctor OSCAR GONZALEZ, and the nurse of MARIA plant, all super attentive and friendly . I recommend it. I keep visiting there and always good treatment and professionalism ..
They are unpresentable. They post job vacancies that they then cover internally and blow you away.
My mother was taken at 14:30 to the operating room, a change of breast implants ... the nurse tells me that she takes her away, that between anesthesia and everything counts 4 hours ... at 17:30 they call me to the room to tell me that everything went well ... it is 19:10 and they still haven't brought her ... I go to reception and demand that they call the operating room to see what happens ... their response ... '' she is still in the operating room '' ... is that they are late ... that is, and the one who called me saying that everything had turned out well? A shame go ..
Clinic with many services. Waiting times can be improved. The last day I went I was 1 hour and 15 minutes late. The downside is that it is common with some doctors. Paid parking that if you have the bad luck that they do not catch you at the time you are surprised when you pick up the car.
I accompanied my partner for a cosmetic surgery. It gave me the feeling that because of being an aesthetic topic and not of health, the nursing treatment (except for some workers) was quite terrible. I would not recommend her for cosmetic surgeries.
45 minutes waiting for a doctor who had already left
Terrible attention At the moment waiting more than three hours to give us a room.
Luck that is private !!
More expected than in social security, the price of the abusive parking lot, a robbery, 58 minutes 3.15 euros, luckily I get the shock and a half for parking it was, if not, with the time they had us waiting, from 9.30 at past 12, I would have gone out for a peak.
I have had a health problem, diagnosed in the clinic, both the tests and the operation and the stay in the clinic has been a 10 by all the medical, health, cleaning staff etc ..... I would not hesitate to recommend DIAGONAL CLINIC.
Thank you very much to all-as
I have an aesthetic surgery at the Diagonal clinic and I am very happy with the treatment with all the clinic staff. Thank you
A real shame the telephone service, wait and wait until they catch it, and then another wait more when they refer you to the specialist, and then or more wait and you're lucky if they take it ... No comment the service.
A real robbery the price of the parking. Since you have to go to the hospital, which is out of necessity, they take advantage of people in an abusive way. From 8:00 p.m. to 10:00 a.m. the next day 26.
Outpatient clinic in advance payment, for being prior payment or mutual, the coordination between departments is disastrous.
Once you are inside then according to the department the situation improves or worsens.
In this clinic they give many conferences.
The hours of concerted visit is a real disaster. In neurology, pulmonology, traumatology, etc. Waiting times longer than one hour. Expectations and lists of expectations in tests and visits according to specialty do not meet expectations.
I only have been a blow and it was urgent, and I found that social security seemed to be the amount of people waiting, and the time that we were waiting for.
For now I can not comment on scheduled visits
Both facilities and staff are unbeatable. My wife was surgically intervened and we spent a couple of days there and everything was perfect, room with separate living room with a door, super attentive and diligent nurses for any notice or request, variety of choice at different meals of the day, etc.
Super bad experience, super bad treatment and very little professionalism, I do not recommend it
All workers are very friendly. The exceptional treatment with doctors.
I have attended a training course. The surgical facilities, which is what I met, safe, well equipped and with an efficient and professional staff. The fantastic course as well as the attendees, kind, interested, very well trained and thanks to them and the quality of the course greatly satisfied.
I had a cruciate ligament surgery on Monday. The majestic doctor, the operation seems to have gone well too and especially one of the nurses, who should have asked the name, lovely.
I underwent surgery through my mutual, medifiact, the score comes from the fact that after surgery, I was called from reception to the room to pay me a bill of almost 1,000 euros for the donor tendon that had been used; cost of which no one had informed me. Neither had any requests about this been passed on to my mutual, nor had any budgets or anything been passed to me ... so apart from the bad treatment and postoperative treatment, the displeasure of this invoice is added, which I did not amortization is easy.
After more than 20 years paying, first day I arrive late for 5 minutes and the lady at the radiology desk decides that I can not visit, having warned that I was late, I come more than 50km away, I have to change doctor appointments. not having the results on time. A shame!
They have a great emergency trauma service and in general most specialists are very good. They work with the best medical teams. The rooms are like those of a 4 * hotel. Nurses lack experience in some healthcare tasks. The location is fantastic, both by car and by tram. The cafeteria is expensive, but soon the Finistrelles Shoping will open a 4 minute walk away. The comments on complaints about the premium increases for the construction of the clinic are erroneous, and rather correspond to increases for use of the service.
I put 1 star because I can't put less. I was the companion of a boy who had gotten stuck in his lower back. The attention was terrible, we were there for 6 hours and when they gave us the results they didn't tell him what he had and the little they told him was in very bad manners (especially a man of South American origin). We have heard 3 more people complaining about the clinic so never again.
5/25/19 I entered for a surgery and I can only say how unattended I felt. When you are wrong you need to take care of you and give you the corresponding medications I found unprofessional staff or with little desire to work or maybe they do not like their job. In the change of shift and making them know my doctor I have to say that the thing changed. I was to be another night entered and the second day was better.
Fatal. Null irresponsibility in terms of schedules. I have been three times and I have had to wait up to more than half an hour ... then attention at the consultation reception ... fatal.
Modern and unbeatable facilities, the only reason is that the wifi connects and disconnects you after 5 minutes.
Very poorly managed. In the emergency room almost 2 hours waiting. In consultation with appointment with more than one hour of delay ... This is unacceptable in public service but much more in private health. Shame. Ask for a suggestion and claim form. With 1 hour of waiting it gives time of leftovers.
Excellent hospital I keep good memories of this place. The facilities are very good and the service attentive and very fast.
Excellent professional BUT I am pregnant and I have three visits and the three visits with a delay of one hour ... A shame all this way calling the attention of the secretary and it is always the same an emergency will have arisen.
Incompetent and haughty doctors who are only interested in billing
My father has been admitted for a week and a half they have treated him very well from the doctor to the great cleaning staff !!
Shame gives me urgency so many hours waiting and sick people asked doctor alcampel because we pay so much and there are no doctors in the emergency room that is so serious because it is the life of the human being there is no shame if it was the king they would run and there people with pain waiting I don't say more because I just hope people get in
The attention leaves a lot to be desired, more than an hour waiting in the emergency room for a child to be treated, unfortunate!
I went yesterday for the first time,
Very good attention by all staff.
Excellent treatment, I am very satisfied.
My wife and I would like to thank the professionals of the diagonal clinic who attended us during the delivery and subsequent birth of our daughter. Thanks to all the members of the team for their delicate and kind attention that all of us received during the 4 days that our stay lasted.
It has been a great pleasure. And more in such a special moment!
Thank you very much everyone.
a cordial greeting
Disastrous!! They do not attend people at all, they ring the bell and it takes half an hour to come and because you bite again if they do not even remember, you call because you can not move and you need to go to the bathroom and they do not attend you, the respect of silence is passed to them by the balls! They are screaming as they have spent the weekend and to see if they drink their coffee, very rude nurses !! Liars for a while too ... in the operating room as if that were a screaming flea market regardless of what they are dealing with nervous people and recently operated ... arguing in the pre-operative room because one has not let him eat lunch before and that does not aviate I miss well etc ... FATAL !!! I do not recommend it to anyone ... they really are unpresentable and above all in a paid clinic ... if I put one it is because they force me to put it because otherwise they don't deserve !!
One of the best clinics with the best professionals in Barcelona!
To give you a resonance they make you wait for more than an hour, even if you have an appointment, if you are late, refuse to take the test or wait 2 hours longer. As far as the emergency service has, unfortunately, had to be used once and practically do not give you any tests to make a diagnosis, they are analgesic and you will return if you find yourself worse. I consider little professionalism.
Modern Clinic and Good Professionals (with a few exceptions), now dramatic waiting time ... either put more professionals or get organized Better.
Hello, I had surgery at this clinic and had a wonderful attention as much as doctors nurses _o and if I had to operate alone I would do it, thanks for everything
Excellent treatment, I have no negative complaints, on the contrary, excellent professionals.
Good morning,
This morning I had to go for EMERGENCIES since I had a very strong pain in the back just at the height of the kidneys.
Until 08: 00h all went well, but with the change of shift another doctor came to see me.
The truth is that I did not like the deal at all, he came to say that if I'm not dying, that I do not go to the Emergency Department.
I do not usually go to the doctors and less to the ER but this person has made me feel very bad and it gave me the sensation that I pretended that I was lying.
What I have to say is that I needed to see a doctor to give me something to calm the pain, and as I'm paying a Mutual I took advantage of going to the Diagonal Clinic, what I did not expect was that the doctor with an accent, Canary, he would treat me so unpleasant and discredit the pain that I have been feeling for two days.
I would like that the patients could value the doctors who treat us and more in these cases ...
For me a great clinic, operating rooms a 10, doctors a 10, facilities a 10 and the best, the staff, nurses and the rest of the staff. Thank you very much to all.
Changes in visiting hours, yes, warning the same day even a few hours before, mistakes of test names, ages of people in reports, (they gave me the report of another person, they gave me a lower age of 10 years - bad dates put). They have to improve their customer service. Sensation of disorganization.
I'm from America and came down with a serious infection while in Barcelona. The experience at the hospital was great. Cutting edge facility....better than most in the states actually and the staff was super friendly. Not many employees speak English but they provided a translator when we were admitted. Can't go wrong here if you're from out of town.
Bad experience. New and correct facilities but the treatment of the patient and their relatives is terrible !!, lack of information, impossible to talk to the doctors who treat the patient. Neither do the nurses have the information they should have. Very bad organization. It s amazing that after paying for this mutual for so many years, the treatment my parents received is what we ve had. You should review the comments and do something about it if you care a little about the work you do and the people who trust you.
It took us more than two hours for them to bring us the tv remote. We have been in the room since 4pm. At 6:30 p.m. we let them know that we don't have the command. They tell us they must have taken it. After an hour we return to claim the command, and he tells us that it has been forgotten and that now he calls maintenance. It's 8:40 p.m. and we're still the same. Anyway, we only ask for a little distraction that we have been in the room with a small child since 16:00. Never to return!
My husband has undergone surgery and we have been treated very well. Especially the medical team and nurses.
I put 2 stars because until today we were happy with the place and the professionals who worked there. As for emergencies, I cannot say the same. We have gone with our 8-month-old son with possible symptoms that could correspond to covid 18 and they have ordered us to do pcr to the cab. Total here we are in the hospital of st joan de deu so that they take care of it as it is due. Some irresponsible.
I went with a pain in the right side. They simply limited themselves to making me an analytic to rule out that there was no infection, period.
When the doctor came to give me the result, she said that everything was fine and that there was a small hepatic alteration in the result and that it was probably due to a laboratory error, that I took a stomach protector. I ask him why do I have to take the protector and he says well no, it's true, so ... he tells me to ask for an ultrasound, when I could have done it since I was there and not have to come back (I live 40 km away). Bad attention from the doctor. I do not see any difference to a Social Security hospital and it is unforgivable with what is paid.
Too bad on the 11th I asked for an appointment to do 2 resonances, today 9/23/20 had to do them.
When I asked for the appointment I confirmed that they would be open, since I suffer from claustrophobia, everything ok without problem.
Well, joy when I'm ready changed they tell me that they are closed.
I had asked for a party at work, I come from the other end of Barcelona.
Anyway, a disaster, I have not done them and I have lost the day and the time, since I have to find another center to do them.
Incompetent service, and unprofessional.
Not knowing how to manage an appointment for a test and making it clear that they should be open.
Nothing recommendable.
Both the organization and the medical attention is very good and professional, I am very satisfied with it
After 4 days of admission they send us home without detecting a salmonella to a 10-year-old girl. At no time do they call us to give us positive salmonella and we have to go to the social security doctor to treat the girl with antibiotic. All the nursing staff very attentive and friendly, thanks for everything
In general, all visits have been correct both urgent and concerted. But the sympathy of the reception of the first floor could improve, I was attended by a girl who should give an intensive course of customer service.
More and more attention is paid to social security. Timeout for endless visits. In April I asked for an endocrine hour and they gave it to me on June 19th. Today they cancel the visit and they pass it in early July. But since I had before ultrasound tell me I would go on two occasions. I also work ... I ask for a date to do the test and the visit and they give it by the end of July ... You are reluctant to continue paying the contributions of the mutual ... Perhaps you are planning to give more good service and more agile.
I had an appointment this afternoon with my daughter with the pediatric surgeon Dr. Eloi Perich Serra. It was the first visit with this doctor ... and the last. After waiting for almost an hour in the waiting room, it occurs to me to ask, since the consultation that he had to attend was empty, neither doctor nor patients. I go to reception to ask and they tell me that they have been trying to contact the doctor for a while and that he does not answer ... I wait there in front and they tell me that they have managed to speak with the doctor and that he is not going to come because a emergency, an operation in Girona to replace another doctor. I understand that these things can happen and I understand that it is more profitable for a doctor to perform a surgery than to attend 3/4 visits ... but how difficult was it to make a call before arriving at the emergency so that the clinic would cancel the visits? He really seems to me to be a not very serious doctor, not very responsible and he leaves me much to be desired as a professional if he is capable of treating his patients like this, without notifying them and without evaluating the time we have spent going to his office and waiting for him. For me it has been terrible. Luckily the guys who are standing up for the doctors are very kind and have infinite patience ... but the doctors ... me personally, my last two experiences with the specialists, fatal, exaggerated waiting times to be mutual payment consultation .... I have already made two claims in this clinic.
Excellent facilities and medical staff, but management is lousy. The wait, together with the scant information for the patients and their companions, creates insecurity and discomfort, I would venture to say that being a paid place they could do the job much better, and I would not recommend it to anyone.
Professional doctors and attentive staff in a clean and caring environment.
The rooms are new and fully equipped. It stands out that they have a bed and a menu for the companion.
All this makes it a very welcoming clinic.
Putting Marta's hands on the midwife is a unique experience. Great professional. You cannot ask for anything else from the care of the entire maternity facility. Amazing human quality.
Last August, I was admitted and the treatment was unbeatable, doctors, nurses, cleaning services etc. From the first to the last a service of 10!
100% recommended
It's the worst thing.
3 hours waiting in a claustrophobic room
For nothing I could not stand and I left.
I had my meniscus operated at the clinic and from my arrival to departure it was a very good experience. I appreciate the treatment from the love of all the people who attended me, nurses, anesthetists, assistants, Dr. Valls ... The rooms are excellent, the views and cleanliness a 10.
Good attention when you enter. Doctors have not set the bar very high .. Although treatment has been positive.
Very welcoming clinic. Everything like new, good service and dealing with people. Good location, both from the Diagonal entrance or exit to the rounds.
The people who work are very attentive and help you in everything in their hands to make you feel comfortable.
clinicadiagonal.com
